Tell me about a time you had to learn a new task. How did you go about learning it?
Much of what you will learn at ADP will be self-taught, or on-the-job training. Show the interviewer that you are an intellectually curious individual with a full understanding of how you most effectively learn.
"I am a self-helper and am passionate about learning, so anytime I have a question or want to learn something new, I seek out videos or articles to learn. I also have a robust network on LinkedIn, so I seek out industry experts to ask questions and explore different topics with. I'm not afraid to ask for help though, so if I've not been able to self-help, I will seek out a peer or leader to get assistance."
Think of an example from school or work when you had to learn a new skill. It could have been a challenging course in school that required you to think outside of the box. Maybe you needed to learn a task on-the-job that stretched you beyond your typical realm of thinking.
Start by addressing how you learned the topic. Perhaps you went to study groups to interact with other students. Maybe you reviewed it independently. Or, possibly learning this new task required a more hands-on approach. Think about how you adapted to the new material and what helped you learn in the process.
"I recently learned the ins and outs of SEO through an online course sponsored by my previous company. It was a 50-hour course that dove into the key principles of SEO and how we can incorporate its most important tenets into our digital marketing practices. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. She accepted my proposal, and my team took the course together. This new skill has deepened our understanding of the industry and made us a better competitor."
"Last month our company introduced a completely new client management software program. I am quite tech-savvy, but this program was very robust, even for me. I found a few tutorials online and started to teach myself the program after work. I wanted to have a head start before we had our in-office training."
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