How do you handle stressful situations?

How to Answer
Answer Example

Ticket Agents for airlines handle a lot of stress on the job. From the busyness of travel around major holidays to working face-to-face with stressed travelers everyday, the demands of the job absolutely will require you to be able to handle stressful situations with ease. Answer this question by emphasizing your ability to work under pressure and remain unfazed by challenges by citing some examples of jobs in the past where you had to handle stress. While obviously highlighting your ability to handle stress during your work day, your interviewer will also be looking at how you cope outside of work following a stressful day on the job. Because of this, make sure to mention how you recharge yourself and keep your mental health in peak form for another work day.

"My current workload can be very stressful at times, and I handle this flawlessly by staying focused on one task at a time and maintaining a positive attitude at all times. There have been countless times that I have watched my colleagues become too stressed out and quit by trying to juggle too many tasks at one time and become frustrated. This drives them to the point of no return. I also am a firm believer that work stress can be greatly reduced by what a person does outside of work. For me, the ability to handle a high stress work day starts in the morning with personal hygiene, a good breakfast, and some motivational music on the commute. After work, working out and spending quality time with family help me feel refreshed and settle in to get a good night's sleep."

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How to Answer: How do you handle stressful situations?

Advice and answer examples written specifically for a Ticket Agent job interview.

21. How do you handle stressful situations?

How to Answer

Ticket Agents for airlines handle a lot of stress on the job. From the busyness of travel around major holidays to working face-to-face with stressed travelers everyday, the demands of the job absolutely will require you to be able to handle stressful situations with ease. Answer this question by emphasizing your ability to work under pressure and remain unfazed by challenges by citing some examples of jobs in the past where you had to handle stress. While obviously highlighting your ability to handle stress during your work day, your interviewer will also be looking at how you cope outside of work following a stressful day on the job. Because of this, make sure to mention how you recharge yourself and keep your mental health in peak form for another work day.

Written by Ryan Brown on January 26th, 2021

Answer Example

"My current workload can be very stressful at times, and I handle this flawlessly by staying focused on one task at a time and maintaining a positive attitude at all times. There have been countless times that I have watched my colleagues become too stressed out and quit by trying to juggle too many tasks at one time and become frustrated. This drives them to the point of no return. I also am a firm believer that work stress can be greatly reduced by what a person does outside of work. For me, the ability to handle a high stress work day starts in the morning with personal hygiene, a good breakfast, and some motivational music on the commute. After work, working out and spending quality time with family help me feel refreshed and settle in to get a good night's sleep."

Written by Ryan Brown on January 26th, 2021

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