15 Casino Supervisor Interview Questions with 70+ User Answer Examples
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1.
Why did you choose to become a Casino Supervisor?
- Can contribute more to the company.
- I feel as if I'm ready to take that next big step in my life. I've worked as a cashier for many Years and I've watched my supervisors and I think I would make a good supervisor and I'm ready to challenge myself and learn new things.
- I'll coach them as accuratly as possible and be as patient as I can be to make sure they will end up doing a splendid job.
- Because I know that I can do this job same as my previous jobs, I believe myself I will be a very good as a Supervisor to my employer and my co-workers as well.
- I originally wanted the money but I have since rally grown to like the position.
User-Submitted Answers
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2.
What do you like least about being a Casino Supervisor?
- Not getting the same face time with our guests as the dealers do.
- Management position nothing is liking least.
User-Submitted Answers
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3.
What do you like most about being a Casino Supervisor?
- I like dealing with multiple tasks at same time and no mistake.
- The fast pace environment and being able to learn new things.
- Visiting with the people.
- Always new thing to challenge and learn how the player adttitue be.
- Interactng with guest and staff.
User-Submitted Answers
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4.
Are you a detail oriented person?
- Extremely detail oriented. With that said,
User-Submitted Answers
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5.
What is the most difficult part of this job?
- Can solve properly with custom complaint.
- I like challenges nothing should b difficult.
- Watching both ends of a dice game.
- Excerpt the extra money? i'll get to have a little extra responsibility on my shoulders like making sure all the games runs smoothly and that all payouts and other things are done accuratly.
- Working sometimes with complicated customers.
User-Submitted Answers
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6.
Where do you see yourself in 5 years?
- A manager in the casino industry.
- I will moving up to the higher level.
- With a law degree or a bcom in financial investment.
- At the same working place more motivated and with much more experience.
- Still here as a Floor Supervisor, I'm not looking to move up in management.
User-Submitted Answers
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7.
Are you a people person?
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8.
What are your career goals?
- My career goals are to go to school for accounting and become a accounting for the casino. I love working with numbers.
- Working with finance is always my carees.
- To be able achieve what the company can give it to me.
- I wanna work and grow myself more into the casino industry but in a more higher and less strainers position.
- I like being a Floor supervisor, so I've met my goals.
User-Submitted Answers
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9.
Describe your supervisory style.
- Easy going and make sure things are going the right direction.
- Extremely friendly and polite person, taking care first ot the customers and not least to the co-workers .
- I follow the rules, I expect respect, I give respect. I'm not loud and demeaning when correcting someone. Calm heads prevail.
- Coaching and disciplining.
- Problem solving, communication, leadership, and team work.
User-Submitted Answers
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10.
How do you motivate your employees/team members?
- Very friendly and nice people who are making me go to work with a pleasure.
- I am respectful, but I am firm. We work together, not for me. I would follow the same rules I set forth for my team.
- Give them a target. Help them to reach it.
- Keeping a upbeat and positive attitude.
- Working together and making them feel comfortable.
User-Submitted Answers
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11.
Tell me about a time an employee made a significant mistake. What action did you take?
- There was a new security officer and came up to take my chip fill to table games. But instead of taking just one chip fill he wanted to take two at one time. I explain to him that it was against companies policies and that I can't sign off on the other chip fill. He thanked me and took just the one chip fill.
- Under what circumstances mistake happen will depend on that.
- Correct the payment and discuss it with employee away from table.
- Talk it through with them to check if I can solve it if its above my hands i'll elevate it to my superior.
- Listening the explanations from the employee, Apologized about the situation and fixing the problem.
User-Submitted Answers
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12.
Tell me about a time you had to coach an employee to perform a task.
- It was a new cashier in the cage I notice that she stacking her chips up the incorrect way. I continue to watch her pay out the guest. After the guest left her window. I explain to her that she did pay out the correct amount but by continuing to stack her chips wrong can cause a big variance and that she should stack them the correct way she was taught to avoid mistakes happened and occurring variance points that could lead to termination.
- Craps dealer didn't know what to do, so I calmly walked them through the payoffs.
User-Submitted Answers
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13.
Why did you leave your previous job?
- Explore retirement options.
- I'll coach them as accuratly as possible and be as patient as I can be to make sure they will end up doing a splendid job.
- I would like to improve my self better paying.
- I just want to contribute to your company.
User-Submitted Answers
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14.
What do you think this position involves.
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- Multi tasking, patients, confidence, personality, and customer service skills.
- Response, a lot of a attention, respect .
User-Submitted Answers
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15.
Do you work well under pressure?
- I think I'm suitable work well under pressure.. It can make me settled problem with positive thinking efficiently when I under pressure.
- Yes I've Learned over the years the best way to deal with pressure is to stay calm.
- I do my best work under pressure.
- Yes I like the challenge.
- I like the fast pasted atmosphere of the casino.
User-Submitted Answers