15Casino Supervisor
Interview Questions

1. Are you a detail oriented person?

   Community Answers

   • "Extremely detail oriented. With that said,"

2. Are you a people person?

3. What do you like least about being a Casino Supervisor?

   Community Answers

   • "Management position nothing is liking least."
   • "Not getting the same face time with our guests as the dealers do."

4. Why did you choose to become a Casino Supervisor?

   Community Answers

   • "Can contribute more to the company."
   • "I'll coach them as accuratly as possible and be as patient as I can be to make sure they will end up doing a splendid job."
   • "I feel as if I'm ready to take that next big step in my life. I've worked as a cashier for many Years and I've watched my supervisors and I think I would make a good supervisor and I'm ready to challenge myself and learn new things."
   • "I originally wanted the money but I have since rally grown to like the position."
   • "Because I know that I can do this job same as my previous jobs, I believe myself I will be a very good as a Supervisor to my employer and my co-workers as well."
   • "I like challenges and want to try to advance career."

5. What do you like most about being a Casino Supervisor?

   Community Answers

   • "I like dealing with multiple tasks at same time and no mistake."
   • "Always new thing to challenge and learn how the player adttitue be."
   • "Once again, I like the fast pasted atmosphere. I like the envirnoment."
   • "The fast pace environment and being able to learn new things."
   • "As I long time casino dealer I would love to improve myself by doing some different job."
   • "Interactng with guest and staff."
   • "Visiting with the people."
   • "Providing security for the company while helping guests."

6. What is the most difficult part of this job?

   Community Answers

   • "Can solve properly with custom complaint."
   • "I like challenges nothing should b difficult."
   • "Disciplining team members that your friendly with."
   • "Excerpt the extra money? i'll get to have a little extra responsibility on my shoulders like making sure all the games runs smoothly and that all payouts and other things are done accuratly."
   • "Working sometimes with complicated customers."
   • "Watching both ends of a dice game."
   • "Standing for eight hours."

7. Where do you see yourself in 5 years?

   Community Answers

   • "I will moving up to the higher level."
   • "Still here as a Floor Supervisor, I'm not looking to move up in management."
   • "A manager in the casino industry."
   • "With a law degree or a bcom in financial investment."
   • "At the same working place more motivated and with much more experience."
   • "Managing a casino on an island."

8. What are your career goals?

   Community Answers

   • "To be able achieve what the company can give it to me."
   • "Working with finance is always my carees."
   • "I like being a Floor supervisor, so I've met my goals."
   • "My career goals are to go to school for accounting and become a accounting for the casino. I love working with numbers."
   • "I wanna work and grow myself more into the casino industry but in a more higher and less strainers position."
   • "Become a successful supervisor."

9. Describe your supervisory style.

   Community Answers

   • "Easy going and make sure things are going the right direction."
   • "I follow the rules, I expect respect, I give respect. I'm not loud and demeaning when correcting someone. Calm heads prevail."
   • "Extremely friendly and polite person, taking care first ot the customers and not least to the co-workers ."
   • "Coaching and disciplining."
   • "Working as a team is supervisory style."
   • "Problem solving, communication, leadership, and team work."

10. How do you motivate your employees/team members?

    Community Answers

    • "I am respectful, but I am firm. We work together, not for me. I would follow the same rules I set forth for my team."
    • "Very friendly and nice people who are making me go to work with a pleasure."
    • "Give them a target. Help them to reach it."
    • "Reward them with thank you for doing a good job."
    • "Working together and making them feel comfortable."
    • "Keeping a upbeat and positive attitude."

11. Tell me about a time an employee made a significant mistake. What action did you take?

    Community Answers

    • "Under what circumstances mistake happen will depend on that."
    • "There was a new security officer and came up to take my chip fill to table games. But instead of taking just one chip fill he wanted to take two at one time. I explain to him that it was against companies policies and that I can't sign off on the other chip fill. He thanked me and took just the one chip fill."
    • "Over paying a customer. Had to apologize to the customer explain the mistake and ask for the money back."
    • "Talk it through with them to check if I can solve it if its above my hands i'll elevate it to my superior."
    • "Listening the explanations from the employee, Apologized about the situation and fixing the problem."
    • "Correct the payment and discuss it with employee away from table."
    • "Do not blame them. Just tell them why they made mistake and how to avoid happen again."

12. Tell me about a time you had to coach an employee to perform a task.

    Community Answers

    • "Craps dealer didn't know what to do, so I calmly walked them through the payoffs."
    • "It was a new cashier in the cage I notice that she stacking her chips up the incorrect way. I continue to watch her pay out the guest. After the guest left her window. I explain to her that she did pay out the correct amount but by continuing to stack her chips wrong can cause a big variance and that she should stack them the correct way she was taught to avoid mistakes happened and occurring variance points that could lead to termination."

13. Why did you leave your previous job?

    Community Answers

    • "I'll coach them as accuratly as possible and be as patient as I can be to make sure they will end up doing a splendid job."
    • "I would like to improve my self better paying."
    • "Explore retirement options."
    • "I just want to contribute to your company."

14. What do you think this position involves.

    Community Answers

    • "Multi tasking, patients, confidence, personality, and customer service skills."
    • "Observing and monitoring dealer accuracy and integrity. Make sure players enjoy themselves."
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15. Do you work well under pressure?

    Community Answers

    • "Yes I like the challenge."
    • "I like the fast pasted atmosphere of the casino."
    • "Yes I've Learned over the years the best way to deal with pressure is to stay calm."
    • "I think I'm suitable work well under pressure.. It can make me settled problem with positive thinking efficiently when I under pressure."
    • "I do my best work under pressure."
    • "Yes, pressure makes me focus on what needs to be done."