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Travel Agent Interview
Questions

30 Questions and Answers by Ryan Brown

Updated August 17th, 2018
Question 1 of 30
What is the most rewarding part of being a Travel Agent?
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How to Answer
When someone books a holiday it is probably something they have have planned and saved up for a long time. From the time the customer walks through the door with their initial plans till the time they come back through that same door smiling and eagerly sharing their holiday snaps with you, you then know that all your efforts paid off and the immense feeling of satisfaction that you made all that happen is immeasurable.
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1.
What is the most rewarding part of being a Travel Agent?
When someone books a holiday it is probably something they have have planned and saved up for a long time. From the time the customer walks through the door with their initial plans till the time they come back through that same door smiling and eagerly sharing their holiday snaps with you, you then know that all your efforts paid off and the immense feeling of satisfaction that you made all that happen is immeasurable.
Christine's Answer
"Answer example, "When clients return from their vacations and sing your praises with the experiences they had! Referrals are the highest form of compliments!"
2.
Why did you choose to pursue a career as a Travel Agent?
Obviously the main reasons you are attending this interview is your penchant for travel and exploring different countries and cultures coupled with the fact that you are good with customer liaison and you like the thought of arranging their best holiday or trip ever! Before the interview do some homework and find out all the other cool things that being in the tourism industry can offer, i.e travel consultant, sales and marketing, tour guide, events organizer? Thanks to the progress in technology, the travel industry is fast becoming one of the most competitive industries in the world so services are constantly being developed to keep up with tourist’s needs in order to stay ahead of the competition and if you can prove that you have innovative ideas and are happy with change this will impress the interviewer as you are looking ahead to the future.
Christine's Answer
"Answer example, "I have always been an adventurous person who loves to travel. That, mixed with my innate love for sales and networking, make me great at a career I love. It is a win-win!"
3.
Where do you see yourself in 5 years?
Interviewers are always looking out for the candidate who has the best potential to mold and grow within their Company. With this is in mind this question is asked to throw you. Approach this with specific objectives, career goals and a clear mind set and show you are keen to stay and learn and progress within their employ. Tell them you can see yourself learning new skills and experiences which would enhance your interests in basic travel agent duties, eager to further your career by studying for professional qualifications and become an all round expert and progress to a team leadership or management position. This kind of answer will show the interviewer you mean business and you are there for the long haul and are prepared to build and grow with the Company.
Christine's Answer
"Answer example, "In the next five years, I hope to have traveled to new corners of the world and grown professionally/personally in the travel industry. The role of a Director interests me and I am currently taking steps in that direction."
4.
What is the most difficult part of being a Travel Agent?
Another difficult question if you have no prior knowledge of working in a travel agency but if you think back to when you used one for your own travel booking then maybe there was some part of the arrangement that did not go as smoothly as you would have liked. The one main thing that springs to mind in this heady world of technology and comparable websites etc. is competition. Before the internet it was more straight forward for the travel agency on the high street to have the monopoly over the best flights and hotels etc. but now there is so much competition and access for even the traveler themselves to hunt for the best deals and order everything themselves that travel agents have to be on top of their game and know the best prices and offers available all the time so they can compete successfully along with everyone else.
Christine's Answer
"Answer example, "Deciding where to send clients when there are so many great options! (Smile!) It is a pleasure to be a travel agent!"
5.
Give me your top 5 favorite island destinations for a newly married couple.
It is getting more and more popular these days for young couples to both get married and honeymoon in beautiful settings, normally on a remote desert, tropical island. This conjures up an air of romance and opulence and the perfect setting of palm trees, glistening blue/green seas, and sun beaten golden sands epitomizes a magical fairy tale; a fitting start to married life. The islands that spring to mind are Bali, Thailand, Fiji, Tahiti, and Mauritius, the Seychelles and the Maldives. The perfect paradise!
Christine's Answer
"Answer example, "There are so many to choose from but the top five are: Turks and Caicos, Bahamas, Dominican Republic, Hawaii and the Virgin Islands."
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