Top 25

Travel Agent Interview Questions

1. What is the most rewarding part of being a Travel Agent?
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Travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients.
Source: bls.gov/ooh/sales/travel-agents.htm#tab-1

Travel Agent Interview Questions

2 of 25

Where do you see yourself in 5 years?

User Submitted Interview Answers

1.
Looking to progress up the internal ladder and getting more involved in team relationships and staff management.
 
2.
Traveling and making friends in different countries.
 

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Question
#3 of 25

What is the most difficult part of being a Travel Agent?

User Submitted Interview Answers

1.
Its how to make a sale if the specific options given by customer are not available. How to convince them to accept the others option which is very challenging.
 
2.
Hahaha. Its 24 hours job. Nothing els.. Because every thing part of job.
 

Question
#4 of 25

Give me your top 5 favorite island destinations for a newly married couple.

User Submitted Interview Answers

1.
Hawaii, Bora Bora, Bahamas, New Zealand, Fiji.
 
2.
Jamaica, Australia, Hawaii, St.Lucia,Fiji.
 

Education Requirements

A high school diploma typically is required for someone to become a travel agent. However, many employers prefer additional formal training as well. Good communication and computer skills are essential.

Question
#5 of 25

Why did you choose to pursue a career as a Travel Agent?

User Submitted Interview Answers

1.
Travel Agent has a broad knowledge in travel including Hotels, Airline, Cruise, and Car rental. Its the great place to learn how to make many type of reservation.
 
2.
Passionate about travel, interested in passing on my knowledge to clients.
 

Question
#6 of 25

How do you handle difficult customers?

User Submitted Interview Answers

1.
Be patient with them and listen to what they have to say. Deal with their issue in a calm and professional manner and aim to solve it in the best possible way I can.
 
2.
I calmly listen to them first. Then try to assess what they want and what they need and then suggest best course of action to them.
 

Work Environment

Travel agents work in offices, where they spend much of their time on the phone and on the computer. In some cases, busy offices or call centers may be noisy and crowded. Agents may face stress during travel emergencies or unanticipated schedule changes. Most travel agents work full time. Some work longer hours during peak travel times or when they must accommodate customers’ schedule changes and last-minute needs.

Question
#7 of 25

What are your career goals as a Travel Agent?

User Submitted Interview Answers

1.
My career goal is to supervise new travel agents to be the best agent and be responsible in the planning to increase company income revenue.
 
2.
Become a top sales consultant with a good network of loyal clients.
 

Question
#8 of 25

How important is it for you to build a relationship with your customers?

User Submitted Interview Answers

1.
Incredibly, it's what makes great customer service and keeps people coming back.
 
2.
Well it is very important for me because customers are our friends and at the same time is the source of our revenue so if we builed a good relationship to them and provide good to excellent services they will always comeback for more.
 

Travel Agent Pros

1. I like to travel and to be a Travel agent is the enjoyable job for me to help customer to find their best travel destination. February 23rd, 2015

2. Make costumers dream holiday, learn about different countries such as well their culture, food. May 30th, 2015

Question
#9 of 25

What are your personal top three travel destinations?

User Submitted Interview Answers

1.
Mauritius malaysia and India.
 
2.
Dubai for the perfect couples getaway Disney Orlando for the greatest family holiday of all time Thailand a place for explorers.
 

Question
#10 of 25

Why should we consider you for this position?

User Submitted Interview Answers

1.
I can work under pressure, work within deadlines, sell holidays to increase the turnover and compute with others.
 
2.
I am passionate about travel, I love helping people with their travel plans and presenting options that that may not have thought of.
 

Top 10 Travel Agent
Interview Questions

Our best interview questions for a career as a Travel Agent. These questions were voted on by our users as the ten best! Enjoy and good luck at your next interview! Created on February 20th, 2016

Question
#11 of 25

How do you make a sale? Describe your sales techniques.

User Submitted Interview Answers

1.
I listen to their needs and interests and try and cater to what it is they are after. Once I have a general idea I am then able to suggest further options they may not have thought of, as well as giving them all the information on what they have. I personally dislike being pushy, and instead focus on making them feel connected and interested.
 
2.
Talk with enthusiasm and describe all the positives about the hotel, country currently have to offer.
 

Question
#12 of 25

Do you consider yourself a people person?

User Submitted Interview Answers

1.
Yes, I work with people for all of my working experiences. I enjoy helping others and happy to meet new people.
 
2.
Yes, I feel like I can consider myself as a people person as I find it very easy to get to know new people and I enjoy socialising with people whether I already know them or if they are new.
 

Question
#13 of 25

What do you like least about being a Travel Agent?

User Submitted Interview Answers

1.
Book the best holiday destination for my client and when they come back I would like to hear from them they really enjoyed it and would like to book their next holiday with me again.
 
2.
Trying my absolute best and not being able to satisfy the people who came to me.
 

Question
#14 of 25

What do you like most about being a Travel Agent?

User Submitted Interview Answers

1.
I am extremely passionate about traveling and seeing the world. The idea of being involved in getting other people to travel and creating a trip tailored to their tastes and passions is very appealing to me. I also think I would get the most out of working with coworkers who are so well travelled and have so many experiences to share.
 
2.
I am a very international person. I love to learn and experience all region of the world, And introduce to people.
 

Question
#15 of 25

Tell me how you organize, plan, and prioritize your work.

User Submitted Interview Answers

1.
I always have my notebook for to-do-list and mark the date and how important of the task to be completed.
 
2.
I make daily plans for the weekends, trips, putting first the most difficult and time consuming things.
 

Question
#16 of 25

Provide an example when your ethics were tested.

User Submitted Interview Answers

1.
Yes but m always be honest.
 
2.
I do not use Facebook and the Internet for personal use in the work environment. I do not take office stationery home for personal use.
 

Question
#17 of 25

What are your 3 greatest weaknesses?

User Submitted Interview Answers

1.
Struggle to give up smoking,
 
2.
Wanting to please everybody. workaholic wanting to be perfect all the time.
 

Question
#18 of 25

Do you have any previous experience as a Travel Agent?

User Submitted Interview Answers

1.
No im 15 I just want to understand what you need to be a travel agent.
 
2.
No but I have worked in sales for a number of years with the hotel industry.
 

Question
#19 of 25

Are you a detail oriented person? Give an example that demonstrates your attention to details.

User Submitted Interview Answers

1.
Yes I care about all the details concerning a specific subject for example all the information for a specific traveling package must be ready for sale.
 
2.
Yes I m very detailed person. When we were traveling Turkey by car I had to sit down and made every single thing in piece of paper for ready for us to explore.
 

Question
#20 of 25

If you only had one place you could visit for the rest of your life, where would it be?

User Submitted Interview Answers

1.
Self drive in the USA
 
2.
would try and climb mount everest to be able to look down and see the world from there
 

Question
#21 of 25

Share an experience you had in dealing with a difficult person and how you handled the situation.

User Submitted Interview Answers

1.
Ok .First you have to listen your costumer and understand why they are not happy and then with a manner solve the problem and try to find anything extra without them mentioning it will make your client happy.
 
2.
A customer came to book a cheap holiday abroad. Every destination or hotel, she had an answer as to not liking it. So during the time I was searching availability, I was making small talk and finding out more about her and the family, I was able to get a better idea of her requirements. Eventually, she was communicating very easy with me and found her the ideal holiday.
 

Question
#22 of 25

Tell me about the last itinerary tour package which you planned, described, arranged, and/or sold.

User Submitted Interview Answers

1.
Since I have no experiences in Travel Agent, I did make a 2 weeks vacation plan for my family to visit Paris-Geneva-Barcelona with a return ticket from new york to Paris. I planned to travel between the schengen countries by eurailpass and low cost flights between those countries.
 
2.
It was a package to Rarotonga, including flights, hotel and rental - the clients had an amazing time with their 4 children.
 

Question
#23 of 25

In this business we work on commission, are you okay with this?

User Submitted Interview Answers

1.
Yes im okay with that, being a travel agent it is very challenging to work under pressure ang commission based so that the employee will continue to work hard and always fin new ways to adopt to any situation that may come.
 
2.
Yes, I`m okey with this. It's very motivate for my and I like to work with something of pressure.
 

Question
#24 of 25

What are your favorite traveling destinations?

User Submitted Interview Answers

1.
Europe..mauritius..italy.
 
2.
My favorite destination are palwan, cebu, ilocos and baguio.
 

Question
#25 of 25

What advertising and promotions do you use to promote your name?

User Submitted Interview Answers

1.
What advertising and promotions do you use to promote your name?
 
2.
word of mouth website newspapers college campus radio tv
 
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