What motivated you to become a slot attendant? Was it some friend or family member? Some childhood story or was it some movie you watched? For answering this question be honest and tell the interviewer about your motivation for being in this profession. Maybe you are in this profession for the money or the free drinks but thats something you may want to hide. Your answer should comprise of something thats inspiring but also sounds impressive. So you should avoid mentioning anything that may sound unprofessional.
"I wanted to be a slot attendant because this is one job that will teach me a lot about the casino, the people who visit them and also the people who run these casinos. Since some day down the line I wish to be a casino manager so this seemed to be a great choice to start my career with."
Do not be phased by the question. Turn a negative response into a positive. Most of us have some piece of our job that we do not enjoy as much as the other pieces of our job. The key is to share this without complaining about it. When asked this question, laugh, and humbly tell the interviewer what you like least. Reassure the interviewer that you really like being a slot attendant, and you will happily do this part of the job because it comes with the role.
"I think one thing I might dislike is XYZ but then I also know that its an important part of our job and since I love being a slot attendant I do that part happily."
This is quite a common question for an interviewer to ask as they want to hear if you can describe a work colleague conflict and how you handled it. They are also looking to see how you handle working with changing personalities in a team environment. Talk about how you reached your ultimate solution and any lessons you learned from that. Describe the situation and how this person was difficulty. It is important to indicate the how/why they were difficult. Then describe how you dealt with the situation. Example might include a difficult colleague with whom you had to work towards a common goal but he/she was not ready to cooperate. Did you both sit and talk about the issue and sorted it out? How did it go? Try not to bring personal issues here and also not something which involved you as the one who created the issue. This answer is supposed to portray you as a positive person who is also a problem solver and not someone who is the problem creator.
"In my last job we once had a really busy night and I was supposed to be working with this colleague who just didn't want to cooperate with me. This was creating a tensed atmosphere. I tried to manage it for some time but then I decided to take a small break and talked to him about it. We had a decent conversation and I explained the situation to him and that it was making the customers uncomfortable. He then changed his attitude and it all went well from that moment."
It's important to think about how the position you are interviewing for will fit into your long term goals even as you apply for jobs. As you know that it takes a lot of hard work and determination and always some level of physical strength to make sure that you are working as a successful slot attendant. So what keep you motivated to keep doing this job? Do you have plans to grow in the casino business? While answering this question make sure that this job appears to be an important stepping stone to progress on the career path decided by you.
"Few years from now I want to be an expert in this field and I believe that this job will help me a lot in learning the necessary skills and also give me a lot of knowledge of this industry and whats important and whats not."
Talking about ourselves in this way can be challenging. We recommend reaching out to a few colleagues, family members, and friends. Ask them for their opinion. You'll probably be surprised at the consistency in their responses! Their answers will give you the response to the question. Tell the interviewer what sets you apart, and explain how your colleagues, family members, and friends have encouraged you with your gift in this area.
"I believe that my determination and willingness to work hard makes me the best candidate for this job. I am always ready for challenges and never hesitate to work hard when needed."
It is always best to support your reply with a real life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.
"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."
The interviewer is looking for past experiences that may have been stressful and how did you deal with them. They want to get to know your background better. With ease! You have grown vertically in your profession with time, and it doesn't happen without being able to work through stressful times professionally and comfortably. Simply share with the interviewer that you are comfortable working through stressful situations. Mention that you do not let them bother you, and you simply take the necessary steps to work through them. Try to think of some examples before the interview, because this is a very common interview question and may likely be asked.
"I have learnt that whenever there is a situation where the level of tension is high, its best to stay calm and relaxed. As a slot attendant, which is a customer facing role, we come across such situations every other day. Once a customer started attacking me when he had lost a lot in the game. I tried to stay calm and called the security. Its difficult to stay calm in such situations but I tried to keep my head on my shoulders and did the right thing."
This will help in determining if you are a good fit for the role or not. As a slot attendant you will always be facing the customers and if you are not comfortable then this might not be the right role for you. For answering this question tell the hiring manager how often do you deal with customers in your current role and what kind of feedback and reactions you receive from them. If possible, mention some incident where you were appreciated for your great communication skills.
"Communicating with customers is something that comes naturally to me. I never had to put in any extra efforts for doing that part of the job successfully. All my last supervisors and colleagues have appreciated me for this and of course I get some really good amount of tips from customers because of my communication skills."
The objective of this question is to gather information about your understanding of the career. The hiring manager wants to know if you are really motivated about being in this profession or is it just a short stint? Also, this question will give the hiring manager a better understanding about how much you know about this job. For answering this question go through the job description properly before the interview and also do some research about the organization which has advertised the job. Mark some of the skills that you think would be used the most for this job and prepare your answer accordingly.
"I believe that an ideal candidate for this job should have great communication skills along with a sharp eye and attention to detail."
This question is asked to assess your understanding of the job and its requirements. On what basis will you decide if a candidate who has applied for the job is eligible for the job or not. For answering this question go through the job description properly before the interview and also do some research about the organization which has advertised the job. Mark some of the skills that you think would be used the most for this job and prepare your answer accordingly.
"I believe that an ideal candidate for this job should have great communication skills along with a sharp eye and attention to detail. He/she should also be a lively person."
This question intends on finding out more about your past work experience and if any of it is related to this job. The answer to this question is pretty simple and needs to be answered honestly. There is always a possibility that the hiring manager might ask for references and do a background check and thus an honest answer is always good. For answering this question, tell the hiring manager how long you have worked in a similar role or how much you know about this job and your reason for shifting jobs (this is an exception; you may give your answer without this too).
"I have been working as a slot attendant for the past X years and know a lot about how this job needs to be done. The reason why I decided to get a new job is because I shifted to a different city."
The hiring manager wants to know your strengths and weaknesses as an employee. Were you late or absent a lot? Did you get along well with the team? How do you handle tough situations? Refrain from making up answers that aren't true, as you're never sure if they'll make a call to your previous boss. Instead, focus on 2-3 traits of yours that have been highly complimented and tie them in to the role you're applying for.
"I have been praised for my punctuality, communication skills and attention to detail a lot. I believe my supervisor might mention those. They may as well mention one or two things more which I may not be aware of but since I have always been honest and dedicated to my job, you will mostly get a good feedback."
Well, we all know the definitive answer to this question especially ensconced in an interview room! You have probably heard the terms "live to work" and "work to live"? Well you would be very fortunate to be in the echelons of the former but for the most of us it is the latter. Whatever is your choice for this answer, try to avoid saying money for this job. A job that requires handling a lot of money everyday needs someone who is there for the love of that job and not for the money. Of course there will be a lot of tips as well but try to focus on the good parts of job description and mention those in your answer as your motivation.
"live to work"
The question intends on finding if you will be a good fit for this role or not. As someone who is working as a slot attendant, you may have your time working alone on a table and also as a part of a team. So, picking up either of those might faint your chances of getting the job. Try to answer this question in a way that convinces the interviewer that you enjoy working individually if the work demands you to be alone and at the same time if you have to work as a part of the team you equally enjoy that as well. The intention is to portray yourself as someone who adapts easily as per the situation presented.
"Although a major part of our job requires working individually which I completely enjoy, I also love working as a part of a team whenever there is a requirement."
For being a slot attendant you don't need to have any college degrees but what you will definitely need is an experience in handling high volumes of cash and excellent communication skills. Along with this if you have some customer service experience that will be an added advantage. Also, a high school diploma would be a good thing. If you have some experience in any of the above mentioned areas, don't hesitate from telling that to the interviewer. Also, if you have any other experience or apprenticeship that projects you as a great candidate for this job, make sure to mention that as well.
"I have worked in a casino before this as a slot attendant before which I was helping another slot attendant in the same place. I have experience in handling large amounts of cash and also I possess very good communication skills."
All the companies want to hire a person who is a problem solver and knows his way out of situations. Anyone who is willing to go that extra mile might be the choice of the hiring manager. This can be answered with a difficult project encountered while in school or work. Difficult situations can be related to team dynamics, unrealistic expectations, incomplete directions, etc. Describe the situation, the difficulty and how/why it was difficult. Then describe how you dealt with it. Example might be taking a team member aside and walking through the responsibilities, how they need to work on specific areas. It could also be some machine that stopped working and the technician was not available. What did you do to deal with that situation.
"We had a small event at our casino and we were expecting a particular number of guests and had made arrangements accordingly but apparently we miscalculated and the turnout was twice more. We were all confused as it would have turned out to be a chaos since we didn't have the necessary back up. This is when I messaged a few of my friends who work in the same industry and promised them some perks at our casino if they helped us. They came over happily and everything was managed without any issues."
The interviewer is wanting to hear how you are going to cope with different tasks and whether they can be performed without major supervision. The best way to start to plan and prioritize your work is to write down your thought processes, outlining the most urgent tasks and when they should be done in the time-scales provided. Show to the interviewer that you can multi-task, be aware of the urgency levels and meet performance exacting standards and be prepared to talk about all your coping mechanisms.
"I start my day at work by making a list of all the tasks that need to be done and put them in a sequence according to their priority. The basis of setting the priority depends on the importance of those tasks and how soon they need to be finished. This helps me in finishing most of my work on time."
This question intends on finding out if you are someone who likes following a routine or someone who likes facing challenges and doesn't give up if things go in an undesired direction. A well thought out answer to this question might help in putting you in good books of the hiring manager. Start by mentioning a situation and also state how it was challenging and why you took the initiative. What did you have to achieve and what did you do and what were the outcomes of your actions.
"In my last job, we had an event which required a lot of coordination and team management but our supervisor fell sick at the last moment and we were all confused about what would be our next step. In that time of confusion, I decided to take the lead and managed the whole event until the supervisor came back. It was a real big challenge for me as I had never managed a team until that day but my determination and dedication towards my work helped me out and my supervisor was happy with my work."
The interviewer wants to know if you ever had an opportunity to lead in some situation in your past company in your last role. This will help in determining your role in this company as well as for future planning. For answering this question, think of a situation where there was an opportunity in which you had a chance to take the lead and help out your team and you grabbed it. Also, how your efforts helped out your company.
"We had an event which required a lot of coordination and team management but our supervisor fell sick at the last moment and we were all confused about what would be our next step. In that time of confusion, I decided to take the lead and managed the whole event until the supervisor came back. He was very happy with my work."
The answer to this question will help in determining whether you really like this job or not. The one thing that you like the most about being a slot attendant may not be a part of the job at all or it might be a major part of it. So this will help in determining if you will be a good fit for this or not. For answering this question, go through the job description and see what parts of the job you really like and then form your answer accordingly. Anything that will show the interviewer you would enjoy the job and the maximum benefit you would gain from it all if you were given the chance.
"One thing that I really enjoy about my job as a slot attendant is XYZ. This motivates me every day to come to the casino and work hard."
While answering this question one thing that you may really want to emphasise on is the fact that you are highly adaptable and you won't take a long time to adjust to the new company and its working style. Having said that, you may also want to support your comment by some concrete evidence.
"For me no two places or people are the same and I believe that a successful person is the one who knows how to adjust to the changes around him/her. I love communicating with different types of people and its this ability to adapt according to their styles that makes me successful with that. When I started working in my last job, I was new to this profession and had no idea of the culture and the working style. I nevertheless adapted to the whole thing quickly and was one of the ideal employees of the casino in a very short time span."
Slot attendants liaise between guests at a casino and the casino's management. Each slot attendant is responsible for a specific number of slot machines. They make sure that all slot machines that they are responsible for are working properly. If a slot machine malfunctions, the slot attendant makes sure that it gets repaired as quickly as possible so that the casino does not incur any losses. In addition to tending to the slot machines, slot attendants also make sure that all players are comfortable and behaving politely and not causing a nuisance in the casino. They call security to immediately escort loud, abusive and unruly guests out of the casino.
There are no minimum educational requirements for this job. To work as a slot attendant you must be alert and decisive. You must also be personable, courteous and confident, with excellent communication and customer service skills. Some work experience, however limited, will help you answer interview questions more confidently.
Prospective employers are looking for a slot attendant who is confident and capable of keeping things under control in the casino. They want someone who can work independently, make quick decisions when necessary and are firm yet polite with customers. At your interview for a slot attendant job, your interviewer will want to know why you chose this career and what makes you a good fit for the job. They may present a mock disruptive situation inside a casino and ask you how you would handle it. Reading through slot attendant mock interview questions is a great way to shore up your confidence before the interview.