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Service Station Attendants Interview
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25 Questions and Answers Written by Professional Interviewers

Question 1 of 25
How would you define great customer service?
User-Submitted Answers
1.
Ability to solve customers problem in realtime.
2.
Going above and beyond the customers expectations. Making their problem your problem and helping to solve it.
3.
Is to calmly great the customer and ask how would I assist.
4.
I can give them a good manner with respest.
5.
It is when you attend to all the needs of a customer.
6.
Highly motivated and very reliable worker.
7.
It all about being friendly, calm and very respectful to the customer.
8.
Not giving them attitude. Eg harsh response to customers.
9.
The ability to put a smile on someone's face. Simply by asking them about their day or greeting them with a smile of your own. Really giving them a warm welcome into the store and which speaks to the corporate culture of the organisation.
10.
Giving a customer what he or she asked for.
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Question 2 of 25
How would your former employer describe you?
User-Submitted Answers
1.
As a good worker and good customers service skill.
2.
Hard working, reliable, on time.
3.
I am a good employee and hard working.
4.
My former employer would describe me as a hard worker and willing to communicate well with customers.
5.
Hardworking and good to be around. Very bubbly attitude towards working and a self-motivated individual.
Question 3 of 25
What are your short term career goals as a service station attendant?
Question 4 of 25
Are you wiling to work overtime, evenings, and weekends as required?
Question 5 of 25
What is one thing you are doing to improve yourself professionally?
Question 6 of 25
What automobile maintenance experience do you have?
User-Submitted Answers
1.
Write your interview answer here. Then click next question. How would your co-worker described your ability.
2.
Yes I have. I opened the carbarater stopper while the car has gone a longe distance and water jumpout and it nearly shork me in the face and I learned the that the should never be open while car is stil hot.
3.
I have to admit that I have very basic car maintenance experience as I have never owned my own car, and also grew up in a family that did not own a car. However, I do know how to check the oil in a car, and I have put air in tyres, and I have been shown how to change a tyre.
4.
I'm very good on computers.
5.
My vehicles are serviced by myself.
6.
I know the basics a bit of knowledge try to be helpful.
7.
Bcos im jobless.
8.
What automobile maintanance do you have.
9.
To be honest I don't have but im willing to learn it with the team am going to work with.
10.
I drive a 1987 ford xf falcon. Being an old car i've gotten to know the basic maintenance procedures such as changing oil, changing a tyre. Being able to recognise more serious problems such as warped hear gaskets, oil leaks etc.
Question 7 of 25
Why do you want to work at our station?
User-Submitted Answers
1.
It's close to home, the hours for about my partner and children.
2.
Because this is the station I see my self getting more proper experience on together with positive attitude.
3.
Becouse it will be the golden oppourtinity for me to improve my skills and learn to unite with the team and promote this job.
4.
Because you are in main location and you have a good sale here.
5.
I am a previous employee and feel I could give plenty of experience to this role.
6.
Suitable working environment and I have heard good remarks from employees working here.
7.
To have future with company which has values and code and professional development in immense.
8.
Customers service is my previous job profile and I am satisfy with my this job profile.
9.
As I said before, i'm always greeted with a smile so the woolworths branch as a whole was attractive to me but this station in particular is relatively close to home and convienient to get to.
10.
New experience think I will be good dealing with customers.
Question 8 of 25
Do you have prior experience as a Service Station Attendant?
User-Submitted Answers
1.
No but I do have some experience working with the public.
2.
No. Although I have experience handling cash payments. And my previous job involved a high level of concentration as it was involved with the safety of customers. Which I think would be applicable to this role.
3.
Yes I have two years experience.
Question 9 of 25
Have you ever made a mistake on a routine car maintenance task? What was it? How did you learn from it?
User-Submitted Answers
1.
No I haven't had that experience.
2.
Sometime I did but not more than I learn about this.
3.
Sometime I did but not more than I learn about this.
4.
No what do you mean by routine.
5.
I didnt check water in the cAR AND THE CAR BECAME OVERHEARTED
6.
No. Not to my knowledge. Although the mechanics have put the wrong size belts on my car which caused an overflow of coolant as the water pump stopped working.
7.
Forget to check wheel allignment.I get the result through one side worn out tyres.
Question 10 of 25
Why are you the best candidate for us?
User-Submitted Answers
1.
I'm young, enthusiastic and good with people and I'm eager to learn.
2.
Because I know how to treat the customer and I m much confident myself.
3.
Honest trust worth reliable hardworking no commitments local.
4.
I am a mature person with a strong work ethic and devotion to my job I would always be reliable.
5.
Because I am responsible and ready to start working.
6.
I am very good team worker who has good experience in customer service industry so believe my skills and experience are going to benefit company while I am having stable job with company.
7.
Because I am always give my best in every situation.
8.
I am giving my best in every situation.
9.
I'm the best candidate because i'm a self motivated individual. I'm very keen to work and learn. I love working and i'm always trying to better myself.
10.
Because im willing to work with the team and to work hard .
Question 11 of 25
We do criminal record checks on all of our employees prior to making an offer. Will you be able to pass this check?
Question 12 of 25
As a service station attendant you will be responsible for large amounts of merchandise and cash. Do you consider yourself an honest and trustworthy employee?
Question 13 of 25
If you could attend university, what would you take?
Question 14 of 25
If I spoke to your most recent supervisor, what is one thing they would say they enjoy the most about working with you?
User-Submitted Answers
1.
My team work and problem solving skills with customers, Particularly with demanding customers.
Question 15 of 25
Tell me about your leadership experience. How would your co-workers describe your abilities?
User-Submitted Answers
1.
Hard working respectful caring firm but fair adapt to changes and always find ways to do tasks better.
2.
Leadership is all about motivating your team properly and effectively to carry out duties with resources available within organization.
Question 16 of 25
Have you ever been responsible for the preparation and submission of sales reports?
Question 17 of 25
In your previous roles have you ever been responsible for inventory tracking and ordering?
Question 18 of 25
Have you ever replaced a set of tires?
Question 19 of 25
Are you able to replace headlights, windshield wiper blades and fan belts?
Question 20 of 25
Are you able to easily explain to any customer the in's and out's of their vehicle troubles?
Question 21 of 25
As a service station attendant you will come across rude customers from time to time. How do you deal with those sorts of customers?
User-Submitted Answers
1.
I will try to understand his concern and make my efforts within organization boundaries to look after him.
Question 22 of 25
Tell me about a time that you had a conflict with another co-worker. How did you handle it?
User-Submitted Answers
1.
I won't call it conflict but it was difference of opinion which I resolved by discussing with him and working out solution to everyone satisfaction.
Question 23 of 25
Tell me about your attendance in your previous position.
Question 24 of 25
Do you have experience in collecting customer payments?
Question 25 of 25
Name a time where you provided excellent customer service.
User-Submitted Answers
1.
I've worked part time in a bar and gave a few elderly men table service which wasn't a common thing to do and they truly enjoyed their nite out and enjoyed their game of cards more and told the owner that the enjoyed the gesture of the table service.
2.
I was in pakistan where I got certificate of excellent service.
3.
Every time I deliver or collect for a customer.
4.
Well I mean it happens all the time at my current store, theres a lot of elderly people in bakersville, so I have to helpo them find things int eh store and I have to pump gas for alot of them.
5.
When I was working at my last job, I was able to provide excellent customer service by helping the customers find what they wanted in an efficient and polite manner, while also doing all I could to ensure the customer felt important and want to come back as well as improve their day.
6.
When I did a good jot to customer not complaing with anything.
7.
I provide excellent customer service all time.
8.
I always give the excellent customer service.
9.
At my previous job there was a very upset customer about a company policy and I eventually helped them come to a happy conclusion and understand why the rule was in place.

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