Service Station Attendants Interview Questions

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Service Station Attendants was updated on December 27th, 2019. Learn more here.

Question 1 of 30

Tell me about the last customer service skill you learned.

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List of 30 Service Station Attendants Interview Questions & Answers

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  1. 1.

    Tell me about the last customer service skill you learned.

  2. 2.

    Walk me through your experience as a Service Station Attendant, including any specific training.

  3. 3.

    Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?

  4. 4.

    How would you explain the different grades of fuel available at the pumps?

  5. 5.

    Are you comfortable promoting a product, or up-selling, during a customer interaction?

  6. 6.

    Would your current employer be willing to provide a verbal or written reference for you?

  7. 7.

    Are you able to easily explain to any customer the basics of their vehicle troubles?

  8. 8.

    How soon can you start?

  9. 9.

    The hours of a Service Station Attendant can be unpredictable. Are you willing to work overtime, evenings, and weekends?

  10. 10.

    What type of manager do you best work with?

  11. 11.

    When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?

  12. 12.

    Name a few ways that you could up-sell a customer purchasing fuel.

  13. 13.

    Walk me through your experience with automobile care and maintenance.

  14. 14.

    When pumping gasoline, what safety factors should you consider?

  15. 15.

    Have you ever made a mistake on a routine vehicle maintenance task? What happened, and how did you repair the situation?

  16. 16.

    If a customer purchased a car wash coupon code that did not work, what would you do?

  17. 17.

    Have you received any formal customer service training?

  18. 18.

    How do you feel about saying 'no' to a customer with unreasonable requests?

  19. 19.

    We are seeking a reliable person for our team. How many days were you absent or late for work this past month?

  20. 20.

    Do you have experience in collecting customer payments? If so, what type of transactions have you completed?

  21. 21.

    Give me an example of how you delivered excellent customer service at your last position.

  22. 22.

    As a Service Station Attendant you will come across rude customers from time to time. How will you deal?

  23. 23.

    Are you able to replace headlights, windshield wiper blades and spark plugs?

  24. 24.

    Are you prepared to work part of your day outdoors in a variety of weather conditions?

  25. 25.

    We have a large variety of products and SKUs. Have you ever been responsible for inventory tracking and ordering?

  26. 26.

    Do you prefer to work on your own, or as a part of a team?

  27. 27.

    When was the last time you helped out a coworker?

  28. 28.

    As a Service Station Attendant, you will be responsible for large amounts of merchandise and cash. Do you consider yourself an honest and trustworthy employee?

  29. 29.

    Have you ever been fired from a job? If so, can you explain the situation?

  30. 30.

    Can you meet the physical expectations of this role including standing for an extended period of time and lifting heavy objects?