Marriott Interview Questions

34 Questions and Answers by

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.

Marriott was updated on September 27th, 2021. Learn more here.

Question 1 of 34

Why should we hire you?

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List of 34 Marriott Interview Questions & Answers

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  1. 1.

    Why should we hire you?

  2. 2.

    What would you do if a guest arrived, found out we had oversold, and that we did not have any rooms?

  3. 3.

    List three words that best describe you and tell me why you chose them.

  4. 4.

    How do you like to encourage ideas in others?

  5. 5.

    Marriott International is the largest hotel chain in the world. How much do you know about who we are and what we do?

  6. 6.

    What is the most competitive work situation you have experienced?

  7. 7.

    This position will require you to work with employees and supervisors of other departments. Share with me an experience when you had to work with someone from a different area than your own.

  8. 8.

    At Marriott many of our positions require you to wear a uniform to work. Are there any issues that would prevent you from doing so?

  9. 9.

    At Marriott we put our customers needs first. What is your customer service philosophy?

  10. 10.

    The internet is constantly changing the conversation between Marriott and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram?

  11. 11.

    At Marriott we have many strong competitors. In your opinion, how do we stand out from the crowd?

  12. 12.

    At Marriott we prefer to hire those with a business, hospitality, or tourism related diploma or degree. Walk me through your post-secondary education. How has it prepared you for this role?

  13. 13.

    Are you currently interviewing with any direct competitors of Marriott?

  14. 14.

    At Marriott there are many internal growth opportunities. What does your ideal career path with Marriott look like?

  15. 15.

    Working in hospitality can be a thankless job with lots of stress and long hours. What motivates you to be involved in working for Marriott even on the more challenging days?

  16. 16.

    Because of the nature of our business, we will ask to conduct a complete background check before hiring you at Marriott. Are there any issues that might hinder you from doing so?

  17. 17.

    Due to the nature of our business at Marriott, your priorities can change on a dime. Are you able to change focus quickly or does this bother you?

  18. 18.

    Tell me about your exposure to hospitality related software and technology.

  19. 19.

    Tell me about a time when you made a suggestion requesting change in an organization.

  20. 20.

    Marriott offers educational programs for employees. How open are you to being cross-trained in another department should that be asked of you?

  21. 21.

    Who would you say inspires you and why?

  22. 22.

    Effective communication is an essential part of great team work. Share with me some things you do to communicate with others.

  23. 23.

    When have you worked amongst a diverse group of people?

  24. 24.

    Marriott is a company dedicated to safety. What might you do if you discovered an unsafe condition?

  25. 25.

    Give me an example of a time when you went above and beyond.

  26. 26.

    Marriott International believes in promoting a healthy life/work balance. What are some things that you do to leave the stress of work behind when you are not on the clock?

  27. 27.

    Marriott believes in corporate responsibility by trying to help causes in our local community. What charities or causes do you support and why?

  28. 28.

    Do you have any questions about the position that you would like to ask me?

  29. 29.

    Tell me about a time when you had to encourage a fellow team member. How was your encouragement received?

  30. 30.

    Marriott offers a very competitive compensation plan. What are your salary expectations?

  31. 31.

    Where do you see yourself five years from now?

  32. 32.

    What is your current benefits package?

  33. 33.

    What is your definition of hospitality?

  34. 34.

    Our rewards program for guests is Marriott Bonvoy. How familiar are you with the program?