Learning Director Mock Interview
Excel in your Learning Director interview with 35 questions covering curriculum strategy, L&D leadership, and organizational impact.
Question 35 of 35
How do you ensure that your employee training sessions are effective?
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Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
Considering that a lot of your work is measurable, the interviewer would like to know how you achieve the objectives set at the beginning of each training session. Explain how you assess your training organization's influence on the business. Talk about the different methods you employ, such as post-training evaluations, gathering feedback, conducting surveys, and reporting to senior leadership. A successful answer will build on quantifiable objectives.
Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
"Before a course is even developed, I always set training objectives with the manager in charge and the instructional designer. First, we must ensure that all our objectives are tied to operational goals. For example, if the overall goal of the business is to increase net sales, then we must understand the current sales performance and the target metrics associated with it. From there, we will be able to build a program that directly addresses the skills and knowledge to improve sales performance. The second factor that we need to incorporate into the course is evaluation. The skills and knowledge we address must all be quantifiable and measurable to evaluate learning realistically and pragmatically. After the training, we measure the same sales performance metrics for improvement. The last element would be feedback surveys. It's one of the best ways to ensure that the course is relevant for the learners, the training method works, the training environment is conducive, and the facilitator is effective."
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