Excel in your Learning Director interview with 35 questions covering curriculum strategy, L&D leadership, and organizational impact.
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Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
As a performance improvement tool, training is needed when employees are not performing up to a certain level that is expected. Identifying the need for training is the first step in an effective method of instructional design. Describe a time during which you successfully conducted a training needs analysis or assessment (TNA) that resulted in identifying the right audience, training method, and other training elements. The interviewer will want to hear that you have theoretical and practical knowledge of the TNA process.

Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
"One of the main reasons to conduct a training needs analysis is to determine whether or not training can fix the problem. We can also determine whom to train and how to train them. Another reason is to determine what would happen if training does not occur.
During the organizational assessment, we evaluate organizational performance and assess skills, knowledge, and abilities required by the organization. It takes into consideration additional factors like demographics, societal trends, technology, and the economy. As a result, we can identify any gaps in performance, knowledge, or attributes and the specific people or groups we see these gaps in. If there are no real gaps, then there is no need for training.
We narrow things down further during the operational level assessment, during which we examine the skills, knowledge, and attributes required for affected groups. We identify how and which discrepancies that exist and determine the training the employees need. At the individual level, we can identify inconsistencies in how every employee performs their tasks. This reveals the skill and knowledge levels, and anything that impedes individuals from performing to the best of their abilities."

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Written by M Cheryl Harkins
35 Questions & Answers • Learning Director

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