Learning Director Mock Interview
Excel in your Learning Director interview with 35 questions covering curriculum strategy, L&D leadership, and organizational impact.
Question 22 of 35
How do you track and monitor the effectiveness of training sessions?
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Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
Every training organization has its own way of monitoring training performance, whether incorporated into the learning management system or done separately through different tools. For example, online assessments and features within a software program can be tailored to evaluate learners at every phase. Share some of the tools and methods that you have found the most helpful for tracking and monitoring the impact of your training sessions. A successful answer will include key performance indicators specific to training.
Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
"I manage a rather large training organization composed of 12 learning and development trainers, three sales coaches, and two training managers above them. Our trainers and coaches incorporate learner evaluations into their training programs and track results through the learning management system. These evaluations include quizzes, one-on-one job simulations, and follow-up interviews. Each one has grading systems, and learner performance is monitored and documented. We then evaluate the success of each training class in terms of the pass rate, knowledge retention after 30, 60, and 90 days, as well as training effectiveness survey results from the learners themselves."
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