What are some common objections you think you'll hear from prospects? How will you handle them?
It's important that business development representatives be aware of common complaints or objections they might receive from prospects so they are prepared to combat them. Prior to the interview, think through some of the scenarios you might encounter when contacting prospective clients so you can tell the interviewer how you will handle them.
"Right off the bat, I think that the most common push-back I'll receive when making calls to prospects is that they are busy. Given that I'll be contacting traders and people in the investment world, many times they will be pressed for time, especially during earnings season. To combat this, first I will time my calls as much as I can to be during less-busy periods. This means that sometimes I will place calls early in the morning or after work hours in the late afternoon. I will try to work around their schedules as much as possible. If I do reach someone during a busy moment, I will be as accomodating as possible and offer to call them back at a better time. I will set a specific date and time and send them a calendar invite so we definitely speak again. Another common objection might be that they don't know our company or what we do. To tackle this, I will have a quick few sentences at the ready that explain what we do and how it will benefit them. Over time, I will develop strategies to overcome many common objections that I receive from prospects."
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Anonymous Answer
Common objections I think I will hear are we have another provider. Or we are currently under the contract for the foreseeable future. May hear that the timing is not right and it is best to reach out in a few months. This product is not a fit. I will handle them by proving why our product has something they do not. As well as illustrating our value articulately.
Marcie's Feedback
Those are all definitely common objections that you'll likely hear from prospects. Consider tackling each objection individually in your response and explaining exactly how you'll respond to each one.
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