"Within my current role, I use an internal CRM platform that the company created. The platform allows me to record all the calls I make and what the status is for each prospect. I really appreciate how easy it also makes it for me to keep track of follow-ups; this way no one ever falls through the cracks, and I know when to call them again. In addition, I use this internal admin to send out boilerplate emails. It really helps make my job easier, and I like that it tracks who on our team is making the most calls and closing the most demos, etc. This kind of information keeps me motivated and helps me to set personal targets. Outside of this internal CRM platform, I haven't used any others yet; however, I'm fully confident that I can quickly learn a new program if needed."