How to Answer: Give me an example of a time when you went above and beyond your usual administrative tasks.
Advice and answer examples written specifically for an Admin Assistant job interview.
22. Give me an example of a time when you went above and beyond your usual administrative tasks.
How to Answer
The interviewer would like to see your willingness to go above expectations to help your employer. Display to the interviewer that you are able and eager to do more than the bare minimum. Show that you react with kindness when you see that someone has a need that requires you to reach beyond typical expectations. It's best if you can give a story-based example as this will bring your keen work ethic to life. If you are new to your career, you can draw on experience from school, sports, or volunteer work.
Written by Rachelle Enns on August 22nd, 2020
Entry Level
"While attending my Introduction to Business Mathematics class, I noticed that the student beside me was stressed. I could see him struggling with the content, and his body language was that of someone feeling deflated. After class, I approached him and introduced myself. I asked him how he felt about the class. My classmate said that he wanted to drop out. I told him that I had strong abilities in math, and I could tutor him for a couple of hours to help him gain a better grasp of the basic concepts. He agreed and was thankful that I reached out. It felt great to go the extra mile to help someone succeed, and I look forward to the opportunity to do the same in a business setting."
Written by Rachelle Enns on August 22nd, 2020
Answer Example
"Last week I noticed that my manager had not completed the employee schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work. This way, she would have the time to complete her scheduling tasks. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help, and I truly enjoy exceeding expectations ."
Written by Rachelle Enns on August 22nd, 2020
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