Admin Assistant Mock Interview
Master 40 Admin Assistant interview questions covering organization, communication, and office technology.
Question 2 of 40
Give me an example of a time when you went above and beyond your usual administrative tasks.
Entry Level
How to Answer
Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"While attending my Introduction to Business Mathematics class, I noticed that the student beside me was stressed. I could see him struggling with the content, and his body language was that of someone feeling deflated. After class, I approached him and introduced myself. I asked him how he felt about the class. My classmate said that he wanted to drop out. I told him that I had strong abilities in math, and I could tutor him for a couple of hours to help him gain a better grasp of the basic concepts. He agreed and was thankful that I reached out. It felt great to go the extra mile to help someone succeed, and I look forward to the opportunity to do the same in a business setting."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to see your willingness to go above expectations to help your employer. Display to the interviewer that you are able and eager to do more than the bare minimum. Show that you react with kindness when you see that someone has a need that requires you to reach beyond typical expectations. It's best if you can give a story-based example as this will bring your keen work ethic to life. If you are new to your career, you can draw on experience from school, sports, or volunteer work.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Last week I noticed that my manager had not completed the employee schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work. This way, she would have the time to complete her scheduling tasks. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help, and I truly enjoy exceeding expectations ."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
I worked part-time as an account receivable after finishing my diploma in business administration. When I was joining the company, they had a backlog and many clients did not pay because they did not get their Invoices. I organized my current work with pending clients' invoices. Within the three months, I cleared out the backlog, and 20% of company revenue was increased.
Chad's Feedback
This is a great example to share of a time you exceeded expectations to benefit your employer. Good job! It sounds like your additional assistance to clear the backlog of unpaid invoices was extremely beneficial in increasing the company's revenue.
Unlock All 40 Admin Assistant Questions
Unlock professional responses that demonstrate the reliability and initiative interviewers seek.
Get StartedJump to Question