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Woolworths Interview
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30 Woolworths Interview Questions

By: Rachelle Enns

Question 1 of 30
What type of manager brings out the best in you?
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How to Answer
The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability, while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.

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Question 2 of 30
Woolworths believes in giving back to the community where we live. Have you ever volunteered?
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How to Answer
Did you know that, according to LinkedIn research, 1 in 5 hiring managers prefers to hire candidates with volunteer experience? This question is an excellent opportunity to discuss how you are involved in your community and that you commit time to help others. If you have volunteer experience, you have a leg-up on other candidates.

Many non-profit organizations have a long onboarding process with background checks and references required so if you need to gain volunteer experience pronto, here are some options for a quick turnaround:

- Raise money for a cause, like the Red Cross
- Donate blood on a regular rotation or organize a blood drive
- Have a craft or bake sale to raise funds for a charity close to your heart
- Run in a charity race where financial pledges are required
- Advise high-school and University students on a crowd-sourced advice platform like CareerVillage
- Write articles for non-profit organizations, for free
- Sponsor a business owner in a third world country using a platform like Kiva.org
- Volunteer at your church camp
- Clean up a local park
- Volunteer to tutor a student
- Foster animals for a rescue society

Question 3 of 30
When have you received exceptional customer service? What made the experience stand out?
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How to Answer
The interviewer wants to hear your excitement when it comes to being the recipient of excellent customer service. The way you answer this will show the interviewer that you are well aware of the difference between average and exceptional! Keep your answer brief, explain the situation, and what you did to express your thankfulness for the stand-out service.

Question 4 of 30
How do you define good customer service?
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How to Answer
Excellent customer service goes beyond your ordinary expectations, and it's more than having a smile on your face when the customer is looking. Excellent customer service means that you actively seek out the opportunity to deliver more than the standard. It means thoroughly listening to your customers when they tell you what they need. Also, it equals offering support when your customer may be a little bit in over their head. Be sure to echo the jargon used on the Woolworth's website and social media accounts when it comes to keywords related to their customer service mantra. Keep your answer brief but ensure that it packs a punch.

Question 5 of 30
What are some things that could improve the current state of our store?
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How to Answer
Some Woolworths locations are newer than others so, depending on where you are interviewing, the store may need some upgrades. Keep in mind that the interviewer is looking to see how observant you are, how invested you are in joining the organization, and how proactive you are. You want to avoid sounding negative or knocking down the efforts of the store manager. Give a recommendation that is valuable but not overly critical.

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Author of Woolworths Answers and Questions

Rachelle Enns
Rachelle Enns is an executive head-hunter and job search expert. Utilized by top executives from Fortune 100 & 500 companies like Fitbit, Microsoft, General Electric, Nestle, and more, she helps professionals position themselves in a competitive marketplace. Rachelle founded Renovate My Resume, a company that focuses on helping job seekers get their edge back. Renovate My Resume creates stand-out resumes, cover letters, LinkedIn profiles and professional summaries for new grads, all the way to corporate executives. Rachelle spends much of her time training career coaches, recruiters, and resume writers. She also holds interview workshops for students and interns, globally. For great tips and tricks, follow Rachelle on Instagram @_rachelle_e or @renovatemyresume.
Published: 08/29/2018

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About Woolworths

Woolworths Limited is a major Australian company with extensive retail interest throughout Australia and New Zealand. It is the largest retail company in Australia and New Zealand by market capitalisation and sales,[citation needed] and the largest food retailer in Australia, and the second largest in New Zealand. In addition, Woolworths Limited is the largest takeaway liquor retailer in Australia, the largest hotel and gaming poker machine operator in Australia, and was the 19th largest retailer in the world in 2008.