Woolworths Interview Questions
Go Back1. This position requires a flexible schedule as our stores are open evenings, weekends, and most holidays. What is your availability?
2. How do you define good customer service?
3. How do you handle situations that could cause you to be late or miss work?
4. This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
5. What are your salary expectations?
6. Tell me 3 qualities you possess that make you a strong fit for this position with Woolworths.
7. What type of manager brings out the best in you?
8. Woolworths puts customer service first. How do you ensure that you always put the customers' needs first?
9. This position requires regular lifting. Are you able to safely lift objects over 30 pounds?
10. Do you have reliable transportation to our store?
11. What experience do you have working a cash register?
12. In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?
13. In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
14. Woolworths believes in giving back to the community where we live. Have you ever volunteered?
15. What do you know about Woolworths? Why do you want to work for us?
16. What are some things that could improve the current state of our store?
17. Tell me about your experience, the last time you shopped at a Woolworths store.
18. We need reliable people on our team at Woolworths. How many days were you absent from work last year?
19. How do you like to be recognized for your accomplishments?
20. What is your favorite product that Woolworths sells?
21. Why are you leaving your current employer?
22. What experience do you have with stocking shelves?
23. If you have worked in a supermarket setting before, what is one challenge you faced and how did you overcome it?
24. How would you respond if a customer asked you a question that you didn’t know the answer to?
25. Working with the public can be challenging at times. How would you handle a customer who is yelling or aggressive towards you?
26. We have an active employee honesty program in place at Woolworths to prevent loss. What would you do if you discovered that a co-worker was stealing a product or money?
27. At Woolworths we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
28. Tell me about a time when you went above and beyond for customer service.
29. If a customer approached you at our supermarket, asking for a meal recommendation, what would you do?
30. When have you received exceptional customer service? What made the experience stand out?