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Top 20 Walgreens Interview Questions

Question 1 of 22
Why would you like a position at Walgreens?
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Question 2 of 22
Tell me about a time when you had to be a leader. How was the outcome?
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The interviewer wants to hear about a positive experience you have had with leadership. Think about a time when you led a sports team, led a college project, managed a store, or coached a little league team. These are all great examples! Start off by giving the interviewer a high-level overview of what you were leading, and share that you enjoyed the experience. Discuss the positive outcome that the group had, and explain that you would gladly lead again!
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Question 3 of 22
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Start off by telling the interviewer that you are typically an organized person and achieve everything on time. Share how you usually organize your work. You might share that you keep a to-do list of all the objectives that you must complete, keep your electronic calendar up-to-date, and that you spend 5-10 minutes at the beginning of your day reviewing your calendar for the day as well as prioritizing your to-do list for that day. Next, share about a time when you failed to get an assigned task done on time due to something outside of your control. Perhaps you were sick, an emergency arose, or someone else called in sick for the day changing your priorities. Share how you prioritized your time with the goal of achieving the deadline, and share why you were not able to achieve it on time. Finally, be sure to wrap it up by re-iterating that you are usually a deadline driven person, and you almost always complete everything on time.
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Question 4 of 22
Tell me about a time when you went above and beyond for customer service?
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Talking about a time when you calmed an upset customer can be a great example for this question. Be ready to talk about the time you went above and beyond with handling a customer complaint. Explain how you personally listened to every word the customer had to say. Next, describe how you apologized to the customer with a calm voice and sincere heart. Finally, be sure to tell the interviewer what solution you offered the customer. Perhaps you did not charge them for a meal if it was in a restaurant. Maybe you offered a new dish for them to try. Be sure to close with how happy the customer was when they left! Or, you may approach the question with something you have done during the normal course of the day to go above and beyond for your customers. For example, if you work at a grocery store, you might share that you walk the customers out to their car when customer levels allow and assist them with loading the groceries into their car.
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Question 5 of 22
How would you deal with an angry customer while you were busy completing tasks?
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The interviewer wants to hear that customers are your priority. Tell the interviewer that you would graciously stop what you were doing and start by genuinely listening to the customer. Next, share that you would apologize to the customer and take whatever corrective action was necessary. Be sure to mention that most challenging customers really do not take much time, and they really just want to know that their opinion is being heard. Finally, be sure to mention that once you have the customer on their way you would go back to working on your task.
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Question 6 of 22
What would you do if a coworker asked you to help steal?
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Career Interviews at Walgreens

Beauty Advisor
Cashier
Pharmacist
Pharmacy Technician
Service Clerk
Store Manager
Question 7 of 22
How do you expect to make a difference at Walgreens?
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Question 8 of 22
Describe a time when you disliked company rules in your last job?
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Question 9 of 22
What do you know about working in retail?
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Question 10 of 22
Do you enjoy working with seniors.
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Question 11 of 22
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
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Question 12 of 22
How would your references describe you?
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Question 13 of 22
Do you prefer working in a team environment or alone?
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Question 14 of 22
Tell me about your experience in working in retail?
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Question 15 of 22
Tell me about your cash handling experience?
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Question 16 of 22
What is your best personal trait?
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Question 17 of 22
Name your three best qualities?
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Question 18 of 22
Why should we not hire you?
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Question 19 of 22
How well do you handle customer complaints?
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Question 20 of 22
When was the last time you contributed to a team effort and what was your role?
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Question 21 of 22
What are some of your weaknesses?
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Question 22 of 22
Why do you feel you will be better suited for this job than the other applicants?
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User-Submitted Interview Answers

Question 1 of 22
Why would you like a position at Walgreens?
User-Submitted Answers
1.
I would, because I think it would be a great oppertunity for me and I would like to see myself as a manager here one day. I alwways wanted to work in a pharmacy.
2.
To be of service to people.
3.
I want to take advantage of learning a company from the ground up, as well as career advancement and a company that I can grow with.
4.
I am currently employed and am looking to widen my work experience here.
5.
Walgreens is a pharmacy where care of patients is involved. Walgreens offer services where my previous employer doesnt have. Such as services involving mtm. I like the working enviroment because when I had rotation with walgreens I have seen more front store employees were willing to assist the pharmacy.
6.
I would like a position at Walgreen because I will gain experience and I am really interested in working in a pharmacy.
7.
I would like to be a part of the great customer service Walgreens provides and learn hands on what I learned in school through books.
8.
Best retail company, lot of new changes in the field of pharmacy, better opportunities.
9.
To face with all types of customers to provide efficient service to the customers and reach item to everyone.
10.
Because I like that Walgreens has opportunities for growth. My dad was a store manager for Sears so itís in my blood and retail is my first love. And I love serving others and Walgreens is the perfect place to do so.
11.
It is the largest retailing chain store in the US, it is convenient for customers to shop at, and they value the accessibility and customer service. It is a growing company.
12.
Walgreens is a very stable company since 1901. There is plenty of room for advancement. Walgreens will give me an opportunity to expand my medical career.
13.
I would like the opportunity to work at Walgreens.
14.
I believe with my great communication skills, ability to work well in a team, and knowledge of the drug-retail industry I will be a great addition to Walgreens.
15.
I would like a position at Walgreen because I shop there a lot and the environment at Walgreen is very welcoming.
Question 2 of 22
Tell me about a time when you had to be a leader. How was the outcome?
User-Submitted Answers
1.
Have been a leader and outcomes were always quite good. if there was a problem I would discuss it and would be rectified.
2.
I have several times in college taken the leadership role in group projects. I have the ability to lay out a plan and stay on track and keep focused to get the work done properly.
3.
I have been the leader in group settings and have divided up the work between the members and set goals and deadlines for when things are due.
4.
When one of the mmanagers was absent for a long time, I took care of her department and I got rewarded from my boss and from our CL.
5.
When I worked at AEC I had to deal with banks and customers on a daily basis. Once a file came to my desk and I got a call from a frantic customer that the sherif was at their door telling them they had to vacate the premisis within 72 hours. The information they had was completely false and I had to make sure the bank knew this. After making sure all of the documents were put through the customer was very relieved to find out that it was an error on the banks part.
6.
When manager was not on duty, pt complained about the quantity of a rx we dispensed, I apologized and gave remaing quantity.
7.
During my study time I had to become group leader to do the assignment.
8.
When I was lead tester on the implementation of NAPA which was an updated computer software program for our underwriting engines. I had to coordinate our work schedules and assign various functions to each co-worker. The outcome was very successful because I received an award for the project.
9.
I also have a fitness background. I had the privilege of helping a client lose a lot of weight and had to be a leader in assisting the client to eat properly.
10.
I had to lead a committee meeting and introduce certain projects to them. Some were accepted.
11.
A time when I had to be a leader was when I have to do a refund and to do a refund at MCdoanld you need a manager to do it so I did the refund and got the problem fix.
12.
In college there are a lot of group projects and in one of them I was the leader. I was.
13.
I recently volunteered a local non-profit Unitarian church with my club, Human Services Organization. It wa explorers club, so children from the community come to do an activity each month and we ran.
14.
In high school, I was part of a club organization called Model United Nations which was a mock United Nations.
15.
I do enjoy working with seniors and helping them with what they are no longer capable of doing. I am good at understanding seniors.
Question 3 of 22
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
User-Submitted Answers
1.
I learned how I could work faster yet still be productive.
2.
I prioritized the assigned tasks from the order of most important to least important and by when the assigned task were due.
3.
I did the most important tasks first then continued with what was less inportant later.
4.
The cashier at the pharmacy was down and I had a long time of customer waiting in lines. I would help the customer waiting for their medication already completed to be checked at the front of the store and asked the one waiting to be filled to wait and explain them the situation. I was focus and stay calm to understand what is needed to be done.
5.
Many patient at the store and some of them I previously knew their aggressive attitude, then I prioritize according to the first come , first served but I accelerate my speed to do the work faster to avoid any kind of aggression.
6.
Well in whitehouse black market there is a list of things that are assigned to each employee, one time I was not able to finish but I did things that I knew needed to be done that day and made sure I finished the others on my next working shift.
7.
Whei didnt have enough time to complete my assigned taska.
8.
I was doing a reset on the cough and cold isle I had 15 mins so I could not finish, I placed what I neede to get done on a cart left a note, also told the manager that I would get finished tomorrow, came in early and finished the isle and started a new one that was finished on the same day.
9.
I made a list of the things that were a top priority and did those first. Then made my way down the list. If I was unable to finish the tasks I was assigned I would either stay late to finish them or speak with my supervisor who assigned them to see how they would like me to more forward.
10.
I tried to get the most important tasks done first.
11.
I was expected to complete many different things on a list and I had to order my photo supplies that day. I prioritize based on the overall importance of the items on the list. If it is something that must be done today it gets priority one, if it is important for our core business such as filling outs it gets done second, and if it is simply moving a product from position A to position B it gets third.
12.
Give the first priority to the most important task, then do the other task.
13.
I always prioritize in order of importance, but at the same time I take deadlines into consideration.
14.
By most important that was due at that time but I tried to finish all tasks on time.
15.
Prioritization is paramount to the store manager position, especially this time of year. We are asked to do a lot right now and I know my challenge in this store is getting the store staffed and up to speed quickly. The first challenge is hiring, then getting the store well stocked and merchandised. Staffing is number one, sales is number two. It will take a lot of hours in the store which I am willing to commit to.
Question 4 of 22
Tell me about a time when you went above and beyond for customer service?
User-Submitted Answers
1.
I helped a customer get towed well beyond her membership maximum mileage because she had the basic membership and was stranded more than 50 miles away from home. I spoke to the tow driver and advised him to tow her.
2.
Every day at work I would go above and beyond for customer service. For example, if the pharmacy is not busy I would offer to assist and show patients OTC products by personally walking them to the location to find it. That way I am actually engaging with the customer and it builds a great relationship.
3.
Seeking out help for someone even when it was not required.
4.
When I went above, I enhanced the link between customers and the company. I never went beyond the customers.
5.
One time, a customer came in who was very angry about an item clothing she had bought, she started yelling in the store, and being very rude. I smiled and told her that everything will be ok and that we will definitely handle the problem and make sue it does not happen again. She calmed down but still wanted the manager so to make her happy, I called the manager over and we handled the issue together.
6.
I have helped many costumers about their concerns with our service and tell them that we will try our best to make them comfortable and happy with our sevice.
7.
A customer came in and she bought a phone card, it was cashed in the front regestire and they called me to recarge it in the photo lab, when I called they said it was a card that does not add money to her phone, when I told her she was very upset and had no money to purchas a second one, so I purchased another card for her and added it on to her phone which made her so happy, and everytime she comes in the store she always has a gift for me.
8.
At Ikea I try to go above and beyond with every customer I interact with. The best one I can remember is a gentelman I was helping in my current department that was not having a good day. Not only did we not have the item he needed but he had traveled for four hours to come to the store. I listened to his story and I managed to find the item for him in my department at half the price. He was very excited to find it. But seeing as he had not had such a good time in the other departments I also got him an accomodation for a gift card which I recommended he buy his grandaughter a soft toy for her birthday.( He told me about this as I was walking with him to the cash lanes.) These happened to be on sale to help benefit unicef. By the end of his trip he was much happier and said he would always come back and look for me to lend a helping hand.
9.
A customer son was new told he had type 1 diabeties. They had a high decutable, so there copay came out to be $1,800. I was able to find a coupon card for the correct machine he was on. When I ran the machine it needed a pa from the dr for the insurance. I called md office and asked them to do pa so I could run card. Md office called day later and said pa was good. After all was said in done I was able to save pt $600
10.
When I was a waitress I would greet them by letting them know my name and I would ask them how they were doing. Once they became a regular customer I would remember their name and what they were ordering so I would ask if they were having the regular. Also I noticed that people were impressed if I remembered what drink they had and got it there before their first on was empty.
11.
A woman was looking for an item that we did not carry. I brought her to the photo department and told her that I could order it online for her and I could have it shipped to her house for free because it was expensive enough. She was very satisfied with the customer service.
12.
I was off the clock shopping and a customer asked me to help find a item instead of directing them to another employee I walk them over to the product and even suggested the most useful item.
13.
Oneday a customer became so hurry and it was my clock out time . But to help her I stay in the store more time.
14.
Our store set up prescription delivery for a local independent living facility a couple of years ago. I took on the responsibility of personally delivering to the patients. One patient in particular has needs other than prescriptions. I do her shopping for her most times she needs a prescription and even sometimes when she does not. Either she will call me or I will call her when I know I am going to her apartment and we determine what she needs and I deliver it to her home. She is always happy to see me and we usually spend a few minutes talking. She always tells me how grateful she is for me helping her out. The smile on her face is enough for me.
15.
When scheduling new patients I would often reassure them that they are being treated by the best doctor and would often follow up to make sure they received the best care.
Question 5 of 22
How would you deal with an angry customer while you were busy completing tasks?
User-Submitted Answers
1.
Stop what I am doing. Pay full attention to the customer. Remain calm and show sympathy.
2.
Customer comes first.
3.
I will pause my task and will nicely start conversation with customer, first I will let him to complete his talks then later I will start solving his problem.
4.
I would stop what I am doing and ask them is there anyway I could help them - and listen thoroughly to let them know I care and im listening.
5.
Definitely the customer comes first. I would listen to him, help him on what he needs, give him solutions and then continue on my project.
6.
Apologize first, and will serve him as early as possible.
7.
I would stop doing what I am doing and address them face to face. My tasks can wait.
8.
Stay calm, listen carefully, if needed express apology and find a solution.
9.
I would stop whatever I am doing, give the costumer my full attention and then proceed into helping them on their situation.
10.
I would stop what I am doing and assist the customer. The customer is my number one priority because they are the reason why we have jobs.
11.
Put the task on the side and listen to the customer.
12.
I would remain calm and ask for help if needed. I would sympathize with them and accomodate the best way.
13.
I would address the issue with the customer first.
14.
Stop tasking and talk to the customer to try to figure out the problem and do everything I can to resolve it.
15.
I would try to solve the problem by being calm and try to talk with them as nicely as possible and if they are still not satisfied I would call a manager.
Question 6 of 22
What would you do if a coworker asked you to help steal?
User-Submitted Answers
1.
I would try and discourage him or her from the idea and if I feel he or she really is in need hence that terrible idea, I would find a way of helping him or her buy whatever it it or discussing it with the boss to see if he or she can have it on credit and pay in instalements. I won't encourage stealing in any sense of the word.
2.
I would not help, and I would warn a manager.
3.
I would tell him this is against the rules and policy and inform a manager immediately.
4.
I would decline and encourage them not to do it. I might report them to a manager if I felt they were going to do it.
5.
First I will give advice not to steal, if he did not hear then I will discuss with my supervisors.
6.
A coworker, if they knew me wouldnít even ask me. But if someone did I would not do it and I would try to talk them out of doing whatever they are going to do. Then even though it will be hearsay I would bring it to attention of a manager.
7.
I would not take part at all! I am an honest person.
8.
I would disagree and immediately report the issue to the manager in private.
9.
Tell them that stealing is unacceptable and report them.
10.
I would say no. My job to me is very important, I rather keep it and be trust worthy to others.
11.
I would say no and report them to the manager.
12.
I would have to tell my co worker about where I stand with stealing from the company and if I had to I would report it to the managers.
13.
I would not steal and I willvreport that person.
14.
I would report it to the manager.
15.
I would talk to them and try and get through to them that stealing from the store is not okay, and ask them what is their reason for that? I would also talk to the manager and tell them to keep an eye on that person.
Question 7 of 22
How do you expect to make a difference at Walgreens?
User-Submitted Answers
1.
Showing my co-workers how to be better employess and provide the best customer service to anyone that walks in.
2.
I don't think there is no disadvantages for working at walgreens. It's a job that will help me and my family.
3.
The help customers and make them feel important.
4.
With my great customer service, my integrity and my skillset.
5.
Provide excellent customer service, because as always, the customers come first.
6.
I expect to add great customer service.
7.
Respecting both the company policy, the state laws and try hardly to satisfy the needs and wants of customers.
8.
I expect to make a diferrence by putting towards as much effort as possible to be the best worker that I can be. I want to make the environment better. I also want to make the team a real team.
9.
Would always have a smile, do my ECC and would love to have that walgreens be number 1 always.
10.
By going above and beyond to give my 100%. By putting in practice my experience and by having new ideas. By providing excellent customer service.
11.
I expect to bring the best I can bring. I want to learn all I can and be able to operate in a way to provides walgreens with an expceptional employee as well as obtain more knowledge of retail. This I believe makes a difference.
12.
I want to make an impact on people. I would like to get to know the customers, I feel like it means more to them if you pay attention to the small details.
13.
Efficient management can make a store run smoothly, provide customers with a better customer experience, and a good manager can inspire our associates to do better.
14.
Clean, organized, management level are so efficient.
15.
I have a positive attitude and am very team oriented, I have people skills and have an ability to read peopleís emotions and sense how they feel which enables me to help each individual internal and external customer in a special way.
Question 8 of 22
Describe a time when you disliked company rules in your last job?
User-Submitted Answers
1.
I never disliked the rules.
2.
Not a secure office.
3.
I Never dislike rules.
4.
In my last job, we had to take back clothes that were worn and returned the next day for VIP clients. Because they purchased items 3 times a week they we VIP, but it never made sense to me. We made no money from them because they returned it the next day.
5.
I disliked the company policies about switching children to a different classroom when we were understaffed. I tried to give the directors other options instead switching the children because I believe they need stability. If the director did want to take my suggestions I followed the policies even thought I did not like it.
6.
I believe in following company protocol and being honest in all things.
7.
I expressed my opinion to my manager and that was that.
8.
At pick and save, a minimum 12 hours a week was required, and it was difficult to maintain the postion with school.
9.
I never had a problem with the company rules. I always made sure to abide by them.
10.
I havent had a job before.
11.
At walmart we had to have a fast and friendly service and sometimes the customers get a little chatty when ringing them up so sometimes I felt like I was in a rush when we have heavy traffic.
12.
Working at the YMCA the rules were not strict and I have never had issues with rules at work.
13.
I have no previous job experience.
14.
I disliked having to ask to use the bathroom, but that become less of a problem.
15.
I cannot think of a specific time where I have absolutely disliked company rules. I understand there are rules for a reason. But if I absolutely despise a company rule, I would try to understand why it was put into place and if needed, contact my management team for further understanding and to address my concerns.
Question 9 of 22
What do you know about working in retail?
User-Submitted Answers
1.
I have no experience based on my job status but I am up for the challenge and give everything I have.
2.
I havent had any previous job experience.
3.
That you have to have alot of customer service experience and have a lot of communications skill to interact with customer and your fellow employees.
4.
Selling goods to the final consumer.
5.
Fast paced, fun, exciting. Something new everyday.
6.
Retail is very centered on customer service along with running cash register. You want to make sure the customers have friendly service to ensure they keep coming back.
7.
I know that working in retail is challenging. I know that I will deal with stressful customers and situations every day. I also have to learn to priotize and manage my staff team to complete the daily job.
8.
It is not an easy job. You have to have the skill of solving the patients problems.
9.
Honestly I do not know much about pharmacy retail, I know more about clothing retail.
10.
I know that working in retail requires communication skills and patience to manage costumer concerns.
11.
Have worked in retail in the oil industry as a Human resources manager and a Human resources manager II in the Airport.
12.
I know howw to manage my time, I know how to finish on time or even earlier a project. I also know what our company expect from us. I learned how to deal.
13.
I know how to handle different people, personalities or situations. And I learned how to excell in time managment.
14.
Customer experience is everything. A negative experience is shared more than a positive one. It is the job of an employee working in retail to try to make every customer happy. Working in retail means that your schedule could change at a moments notice and you have to a very go with the flow person.
15.
I know that you will have customers that complain and when that happens you need to fulfill those customers needs.
Question 10 of 22
Do you enjoy working with seniors.
User-Submitted Answers
1.
Yes I do, because I love helping people and I also like learning from others and I feel no one knows more then a matured person.
2.
Yes, I do rnjoy helping my fellow seniors and help them as much I can with any quetions they have I anwnser best I can if not I research it fot them.
3.
Why would you want to work at walgreens?
4.
I have cashed checks, credit/debit cards, and handled cash.
5.
I had many projects going at one time, I had to focus on one single project and complete it before moving onto the next. I also asked other employees to help if they were completed with their projects for the day.
6.
We have sales goals and are required to get as close to those goals as possible. As a Sales Manager, I need to make sure those goals are met at a regular basis. If I see that an employee is struggling to meet these goals, I pull them aside and give them one on one lessons. These lessons include, how to sell differently, how to approach a sale differently, update on product knowledge, and offer to have them be a shadow to another employee to help..
7.
In any of my previous jobs, I have only had one issue with company rules. There were no breaks at one job, no matter how many hours you worked per day. This was bothersome because I would get exhausted without even a 10 minute break.
8.
A customer wanted a certain type of product. We did not sell this product and had no way of ordering it. I went above and beyond by providing information on who and where the specific product was sold and how they could buy it.
9.
I have worked in retail for 8 years now. It's not an easy job and takes lots of dedication. You try to make every customer that walks in your door feel welcome, and by the time they walk out you want them to feel great about coming back to your store. You answer any questions they have and if you don't know the answer, you find out. Explain products and warranty's to them so they know exactly what they are purchasing.
10.
Quality should never be sacrificed because it's number one. If you have to stay later to complete the job up to standards, then that's what needs to be done. Or you can always ask for help completing a job so the quality isn't sacrificed.
11.
I don't my either. Working in a team is completely different than working on your own. I enjoy both. Working on a team is satisfying because you can accomplish a greater deal of work in a shorter amount of time, things also seem to be a little more fun when you work as a team. On the other hand, working alone is satisfying also. You have a chance to focus on your projects or jobs and do one at a time. This may be more efficient for some projects.
12.
I would first stop what I'm doing and find out why the customer is angry. Then I would see how with my knowledge I could fix it or make the customer less angry about the situation. I understand you can't make everyone happy all the time, but explaining things differently so they can understand better usually helps.
13.
I have never had to sacrifice quality to complete a job. I have had to stay late to finish a job, but quality is number one and it shouldn't ever be sacrificed.
14.
Yes I do, because I enjoy helping others and learning from others wiser than myself in order to progress personally and professionally.
15.
Of course. I like to learn something new every day. Their experience will help me to learn and improve my skills.
Question 11 of 22
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
User-Submitted Answers
1.
I have helped fellow co-worker stay on task just by asking them if they need help. It helps the store stay effecient without putting myself ahead of my coworker.
2.
I think I have by just showing them that I'll be there every step of the way guiding them along if they need my help.
3.
I took on a " big sister role " so to speak for another technician, offering advice and mentoring her so that she could become our next senior technician.
4.
I gave the lead teacher in the classroom tips on how to make the classroom run smoothly so she could be a successful lead teacher with the company. For example I gave input on transitioning activities to with the children.
5.
Yes, if I see a coworker struggle with the time to finish a project, I alwyas provide my help. Teamwork is better.
6.
Lot of time, when new rph come for training, and even after training when they call me for a help.
7.
Actuall I always help customer and coworkers for their betterment.
8.
Yes, my son when our corporation dissolved in 2007 I decided to stay home and help him. My son has a learning disability and was told he would not graduate and that if he did he needed to go to a trade school because college was not an option. So I helped him improve his comprehension and not only did he graduate, he graduated with honors and he currently attends Community College and will be transferring to a University.
9.
Yes, my two employees wanted to make a pacesetter - I helped them achieve it by motivating them every day on the floor and keeping the energy going.
10.
Yes at my last job I was always willing to help co workers when needed to expedite a certain task as in preparing patient charts for the next day.
11.
Yes, a new employee, that I trained for their job.
12.
Tutoring a student who was trying to get her college degree, but she needed to pass a placement test in order to get started. She had many smaller goals that could be achieved on the way to the larger goal, including the test, so I guided her through material that would help her strengthen her scores.
13.
Absolutely; as a student, I have had many experiences with my peers that are based on mutual help, for both academic situations and non-academic situations. The first experience that really comes to mind is mentoring underclassmen during high school.
14.
I have helped a friend better themselves and become more independent. I like to think that I have a good mind set and I enjoy helping people break out of their shells a little.
15.
Absolutely by being a peer tutor and helping 2 of my peers pass their chemistry courses.
Question 12 of 22
How would your references describe you?
User-Submitted Answers
1.
Dedicated, hard working, dependable, friendly, willing to go above and beyond.
2.
My previous employer would brag about me all the time since I was a really dedicated worker. I always was able to accomplish my goals, and it was clear I was always working very hard.
3.
Hard working, Dedicated, Punctual, Reliable, Energetic.
4.
Honest, trustworthy and hardworking. I try and give my absolute best in everything I do.
5.
Dependable, helpful, and very detailed in my work and works hard to be successful.
6.
Very honest able to follow directions and has good work ethic.
7.
Always on time/ never called out sick/enthusiastic worker / always obeys instructions.
8.
I am a fast learner and I contribute well with others.
9.
They would describe me as helpful, friendly, dedicated.
10.
I am hardworking but very personable. I take pride in doing the right thing with a smile. Customers would come in and immediately smile back and say out loud what a wonderful environment they were walking into when I greeted them.
11.
Ambitious, charming, and they would say that I try very hard.
12.
Iíve been working with Walgreens for two years. It only took me 7months to move up from BA to SFL. Iíve been in the SFL position for a year and a half. Iím ready to move on and see where Walgreens takes me.
13.
Dependable and trustworthy, nice and a very fast learner; when I know about something I REALLY know about it.
14.
My references would defiantly say I am hardworking, dependable, and honest.
15.
They would say Iím very confident, I love working/communicating with others, that Iím a little of a perfectionist *laughs* and that Iím very studious, they know how serious I am in getting accepted to a great college thanks to my engineering magnet school, and theyíd also say Iím really tall *share laugh with interviewer*.
Question 13 of 22
Do you prefer working in a team environment or alone?
User-Submitted Answers
1.
I enjoy working with others , especially if each is aiming at bringing out the best for the good of the company, am glad to be a part of it.
2.
I love to work so so either one alone or with a team doesn't it matter to me.
3.
It doesn't matter, like both.
4.
I prefer working in a team environment because it takes teamwork to make the company a great success.
5.
I prefer working in a team environment.
6.
I have lots of work experience in both. I like working as part of team where everyone helps everyone, but am also good at motivating myself when I am alone.
7.
I prefer working in a team environment. As the old saying goes, there is no I in team.
8.
I prefer to work in an enviornment that provides both. You benefit great from both. Working as a team helps to build strength as a unit and working alone helps with independence. Both are important to running a business. Being flexible in these situations is a top priority.
9.
Yes working in a team is more productive than working alone.
10.
I can work in a team environment and have done so most of my career. There has also been times were I had to work alone and have been successful within that type of job roll.
11.
I love working with other people. As a matter of fact, this decision to relocate has been sad because of the people I will be leaving behind. I value our team very highly. It takes a cohesive team that cares about each other to run a good store.
12.
I prefer working in a team environment because I feel together as a team we can lift each other up and get a lot more accpomplished.
13.
Usually in a team environment, because then everyone is able to put in their knowledge.
14.
I prefer working alone, but being around a team environment will be great because that way we can build trust among each other.
15.
Team environment for sure.
Question 14 of 22
Tell me about your experience in working in retail?
User-Submitted Answers
1.
I have no work experience.
2.
I was a cashier at walmart ringing up items and assisting customers.
3.
I have worked at a independent fashion line that involed cash handling, inventory, and sales.
4.
I do not have any experience in retail but have many years experience in building trust with others and helping customers. And am a very fast learner.
5.
Positive experience, enjoyment in helping other people, enhancement of my skills.
6.
This experience made me see different situations related or not with work, with different eye.
7.
I started working at the front register at Walgreens ringing up customers and selling candy. I was then moved to the photo department and eventually was bumped up to head photo.
8.
I work with the customer, helps them to do the right choice.
9.
I have two years of experience in the retail field. I was a Zoner/cashier at Target, and in charge of the Health and Beauty department. I was a zoner/cashier/fitting associate in womenís sporting goods at Mervyns.
10.
I have no work in retail before but I do have experience with fast-food and we get rude to nice customers all day. We who are the employee just serve them and try to make them as happy as possible.
11.
I assisted customers with whatever they needed. I did stocking around the store with items. I looked over the store to see what was missing. I did sales of the customers.
12.
I worked at a convenient store, assisted customers with whatever they needed. I helped with the cash register.
13.
I have no experience working retail, but I am hard working, dedicated, and I have excellent customer service experience.
14.
The first job I had was in retail at a uniform store. I kept that job for several years to I returned back to school for medical assistanting.
15.
This would be my first time if I were to get the job to work in retail.
Question 15 of 22
Tell me about your cash handling experience?
User-Submitted Answers
1.
I handle cash very carefully and properly and I always do a recount just to make sure that everything is there, so I would say it's very good.
2.
I worked retail for over 20 years.
3.
With the volunteer work I do I have to sometimes handle the tickets - whereas if somebody wants to buy something I have to take there money and hand them a ticket.
4.
I count cash very carefully often double counting to be sure that I have not made a mistake.
5.
When too much money in the cash register, I usually call the front storer manager to grab.
6.
I am very careful when it come to cash. I make sure I count it very efficiently and I make sure it goes exactly where it needs to.
7.
Always have a correct cash drawn at the end of the day.
8.
I have never had an issue or problem with cash handling. I have been always careful and have gone by the rules when it comes to coupons or money packet like green dot card.
9.
I was a cashier for two years at Ikea and for three at McDonalds. I also helped to process payments at AEC. It involves quick counting and communication with the customer.
10.
I have at least five years of cash handling experience as a cashier and have checked out my drawer at Walgreens for two years. I count money with very high accuracy and speed.
11.
In the store I have to handle cash register. In every job I had to main cash registet.
12.
I have two years of cash handling experience working for Target and Mervyns, part of my job duties were cashiering. I handle cash with the utmost care.
13.
I was a server so I had to deal with handling cash everyday.
14.
My cash handling experience is superb. Ive been handling cash all together for 4 years now. I count slowly but thoroughly so that my cash comes out to the expected amount.
15.
Doing cash count on stores fund, petty cash and change fund and drawee fund.
Question 16 of 22
What is your best personal trait?
User-Submitted Answers
1.
Am dedicated to what I do, or what has been assigned to me to do. I enjoy it when others feel satisfied after I served or listened to them.
2.
I am outgoing and carasmatic.
3.
Self-motivated, hardworking.
4.
I am a very hard and diligent worker.
5.
I am very well at multi tasking and working in a fast pace environment.
6.
I love people and they love me. i'm not easily forgotten.
7.
Am dedicated to what I do, or what has been assigned to me to do. I enjoy it when others feel satisfied after I served or listened to them.
8.
My best personal trait would be that I am very helpful and mindful of others.
9.
My best personal trait is my ability to help people, and give great advice.
10.
I am a hard worker and I focus on what my responsibilities are.
11.
I am very detailed in my work I will make sure mistakes do not happen.
12.
I am very honest and a compassionate. I learn really fast and show passion in everything that I do.
13.
My best personal trait happens to be my personality. I have a really good spirit causing me to be a very happy person.
14.
My best personal trait is always a positive attitude.
15.
I have excellent organization skills, I am eager, fast, and I can give fast solutions in a difficult situation.
Question 17 of 22
Name your three best qualities?
User-Submitted Answers
1.
Carefull, organized, friendly.
2.
Respect didecation energy.
3.
I am a team player, I enjoy helping customers, and I strive for perfection.
4.
Patience, quick learner, team player.
5.
Quick learner, efficient, task driven.
6.
Organized, team player, patient.
7.
Humor, intelligence, creative.
8.
Always assisting the customers in the photo lab and in any isle, always saying Welcome to walgreens, did you find everything you are looking for and would you like to purchane any of our suggestives sells today, and always have a smile in your face.
9.
Fast, great time management and organization skills, excellent customer service.
10.
I am hardworking, an avid problem solver, and always willing to help.
11.
Problem solver, Customer oriented and a team player.
12.
Customer service, passion for working with people, leadership skills.
13.
Hard worker, reliable, good customer service oriented.
14.
Fast learner, Like working/meeting people, and hard worker.
15.
My intellect, my ambition and desire to help people in whatever way I can.
Question 18 of 22
Why should we not hire you?
User-Submitted Answers
1.
I am a hard working person, always on time, can provide great customer service and van speak spanish.
2.
Probably because this is my first job and I dont have retail experience.
3.
You shouldn't not hire me.
4.
I will be the most hard working and learning employee you will every want to work for Walgreens.
5.
If you dont want someone who works hard then I am not the person for you.
6.
If you think there is a better candidate out there, then it is only logically that you should hire them.
7.
I try to help best to the people I am work centereed.
8.
You should hire me because I am hard working, I have experience in the industry.
9.
You should hire me for which I am willing to bring my honesty and intregridity and customer service skills to your business.
10.
You should not hire me if you are looking for someone who shows up 5 minutes late before shift starts and is ready to leave 5 minutes early before shifts end. I come early and stay late to be sure I have put in a full productive day.
11.
I have a background in science, hardworking, friendly.
12.
You woul dbe missing on on a wealth of experience and knowledge.
13.
Why should you is the question? Lol I would make sure to be the best fit for your company.
14.
You will lose because it will be tough to find a person like me.
15.
I am reliable and honest. I am a someone who likes working with others and and I can be a great customer provider.
Question 19 of 22
How well do you handle customer complaints?
User-Submitted Answers
1.
Try and calm him or her down first, solve his or her displeasure by explaining why we do things the way we do them .If its outside my strength, I call in for help from other colleagues or draw the manages attention if the first 2 fails then assure him or her of a response by taking the number and following up on the issue.
2.
I first of all listen to the complaints and give a suitable answer to best of my ability.
3.
Extremely well! I listen to the customer, then assess their issue, while giving them a couple of recommendations as a solution to their complaint.
4.
Careful, organized, friendly.
5.
I would apologize and try to rectify the situation if possible.
6.
First off, I listen to every word they say, that shows them that they undivided attention and that I want to help them. I would then fix any problem within my power or give it to the person above me thats in charge.
7.
I do what I can re assure the customer that I understand their complaint and do what I can to help the customer feel better while still following company and state guidelines. If it something out of my control and I will contact a higher authority to help resolve the issue.
8.
I always try not to let a customer leave the store mad. I have always given solutions or suggestions and made them leave the store happy.
9.
A customer complaint helps make companies better. I try to put myself in that persons shoes. Doing this helps to resolve the issues.
10.
Listen to customer, understand situation, make customer happy.
11.
I think I handle them well. I use the LAST technique. I make sure to listen to what they are saying, apologize for any inconvenience we have caused them, find a solution, and thank them.
12.
Listen the customer complaints, then will ask what possible solution he wants.
13.
I stay calm, and find out what the problem is and then apologize for what has occurred if error on our part or I apologize for the customer having such a bad experience. Then I resolve the problem.
14.
The customer is always right, you have to listen to the customer and make sure by the end of the day every customer leaves happy.
15.
Customer complaints are usually a signal there is a breakdown in our store that needs to be addressed. They are also an opportunity to turn an unhappy customer into a loyal one. I believe it is best to handle the situation right away. I get the information I need about the transaction from inside the store first. Then I contact the customer and listen to their situation. It is best to let them get their frustrations out and then apologize for what happened. I work out a resolution for the customer, then thank them for bringing the problem to my attention. The customer is usually grateful for the contact and the concern shown for their problem. If I do not know them, I ask them to introduce themselves to me personally the next time they come into the store.
Question 20 of 22
When was the last time you contributed to a team effort and what was your role?
User-Submitted Answers
1.
At a church event. Serving food.
2.
It was in my past employeement. I was part of a team that had a quota for the month we had to get people in our business so I cam up with a plan that we were going to go to a local dental offices to explain to them about our products and promotions we have in store more then 20 percent of the customer we didnt have we gain for our business so oue team did finish strong and sucided our quota for the month.
3.
It was in my previous job as an operation officer, I was working with procurement team and my role was communicator with firms or companies.
4.
In school we do alot of projects - I take the lead role usually and I break the group up and we all agree on which area each person is working in.
5.
Wellness warrior, as I was in charge of my store, my role was to think of ways to strengthen our delight scores as Pharmacy.
6.
Working in the daycare field as an assistant teacher I had to work very closely with the lead teacher and help the classsroom run smoothly. I helped plan activties and gave input on ways to make things run more smoothly.
7.
Had a memorial day get together and I was the photo specialist, had to get people out side to take pictures or purchase, did this on the PA and talking to them when they were coming outside which helped.
8.
Inventory day. I had to count for my department and also I fixed the on hand quantities for other departments.
9.
I contribute every single day. My role is to help everyone I work with. And as a family. Team work is essential in my everyday life.
10.
Last year when we had a remodeling pharmacy, make some good suggestions for a easy flow pharmacy.
11.
I contribute to a team effort every day. You could say that I float around a bit because I go where I am needed. If the checkout line is getting long, I open up to get the line down. If a customer needs help in photo, that is my department so I am going to help them. If someone needs help finding a product, I find it for them.
12.
In my study time and work time I do some group work.
13.
When I was lead tester on the implementation of NAPA which was an updated computer software program for our underwriting engines. I had to coordinate our work schedules and assign various functions to each co-worker. I received an award for the project.
14.
Everyday I contribute to a team effort by working on the floor with my team and making our days.
15.
The most recent team effort was a community event for the relay for life. Our community was asked to raise money for the event and then to represent the company at the relay. I put together a car wash at my store and we raised $250. The night of the event I manned the tent, passing out promo items, and then I walked the track for an hour. It was a successful event because we reached out to a lot of people in our community and showed our support.
Question 21 of 22
What are some of your weaknesses?
User-Submitted Answers
1.
Since am african I have an accent and this makes me have to repeat myself a couple of times before I can be understood. Am working at speaking audible enough, with gestures , seem to help sometimes.
2.
I don't know how to say no or I don't like turning people away.
3.
I tend to want everything done perfectly and on time, I put a lot of emphasis on always wanting things done right.
4.
Not such good at English as native speakers.
5.
To much pressure on me.
6.
Some of my weakness is being afraid that I will not pick up the process of the equipments, but I'm willing to try hard to pick up the process. I usually don't have a problem at school picking up a new circulm.
7.
Is spending time on making something perfect when its already perfect the way it is guess you can say overachiever.
8.
Some of my weaknesses are I don't have my GED but I am in summer classes to help further my education.
9.
Well one of my weaknesses would be perfectionsism.
10.
I am not as good at delegating duties to other people. I know that I can resolve this issue by taking advantage of your manager program in the future.
11.
I have no weakness at my profesional life.
12.
I sometimes can be a perfectionist, and I will not be content until things are done correctly. But, I have learned to do things quickly yet still efficiently.
13.
I tend to be a perfectionist and as such I will work hard until everything is right.
14.
Accepting that everyone has their limits. I truly believe that nothing is impossible.
15.
My biggest weakness is allowing people to help me, I often like to just do things myself to ensure that things get done my way. which comes with my attention to detail. But am also working on explaining to others what needs to be done and allowing them to help me.
Question 22 of 22
Why do you feel you will be better suited for this job than the other applicants?
User-Submitted Answers
1.
I am a well rounded, hardworking person. I get the job done, and put my all into it.
2.
I already know how to perform most of the tasks assigned to shift leads. I work very hard to complete tasks and achieve goals.
3.
While other applicants are just as suited, I am loyal and I do not let any problems get in the way of providing fast and friendly service.
4.
I am better suited for this job because I am a careful, hard worker, and I am dedicated with my job.
5.
I graduated from Rasmussen with a grade point average of 3.95. I am extremely dependable and motivated. I am also very excited to start a career in this field and learn more everyday.
6.
Because of my qualities, my experience and my skills.
7.
I think this company needs some efficient worker right now. I think I am one of them.
8.
Because I have held lead positions and have performed them successfully. And I am not just talking up my abilities to get this job I have brought proof of what I have accomplished.
9.
My experience working in retail and hr, my people skills, and self motivation.
10.
What sets me apart from the pact is a commitment to excellence. I plan on starting at the ground floor and working my way up.
11.
I feel I could help keep the quality of the company.
12.
I am a better candidate because I have excellent customer and retail experience. Also, I can speak multiple languages that can be a strong asset to the company.
13.
You should hire me because I am willing to learn, I work steadily through pressure, I have the potential to adapt to a new environement, Throughout my college years working as a chemistry tutor, I develop teaching skills which help me counsel the patients in the simplest way that they can help they understand. I am also bilingual.
14.
I feel I would be better suited for this job than the other applicant because I am a people person and I make sure my customers are satisfied and I am vert welcoming person.
15.
I can offer a lot to the company. I am able to learn quick, adapt to changes, able to work in teams in an instant.

About Walgreens

Walgreen Co. (Walgreens) is engaged in retail drugstore business. As of August 31, 2009, the Company operated 7,496 locations in 50 states, the District of Columbia, Puerto Rico and Guam. During the fiscal year ended August 30, 2009 (fiscal 2009), the Company opened or acquired 691 locations. Total locations do not include 337 convenient care clinics operated by Take Care Health Systems, Inc. within the Company?s drugstores. The Company?s drugstores are engaged in the retail sale of prescription and non-prescription drugs and general merchandise. General merchandise includes, among other things, household items, personal care, convenience foods, beauty care, photofinishing, candy, and seasonal items. Walgreens offers customers the choice to have prescriptions filled at the drugstore counter, as well as through the mail, by telephone and through the Internet. In January 2010, the Company announced that it has completed the acquisition of the assets of 12 Eaton Apothecary pharmacies.

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