Walgreens Internship Interview Questions & Answers
Below is a list of our Walgreens interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. Would you describe yourself as a detail-oriented person?
Why the Interviewer Asks This Question
As a Walgreens Intern, you must be detail-oriented. The interviewer wants to hear that you pay attention to detail to see that you will be an excellent addition to their team. You will be responsible for writing reports, participating in projects, and learning Walgreens operations.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
If you have a letter of recommendation or performance review from a previous employer that describes your attention to detail, let the interviewer know when responding to this question. When a former employer or supervisor comments on your attention to detail, it carries more weight than when you describe yourself. If you do not have a letter or performance review, give an example of why you consider yourself a detail-oriented person.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
To be considered for the position, you want to avoid saying that you are not detail-oriented. The interviewer does not want to hire an intern that may miss the smallest details or whose work may need correcting. If minor details are missed, it could cost the company money and time.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I would describe myself as detail-oriented. I have a letter of recommendation from my previous employer who complimented me on my attention to detail. I worked as a barista, and my employer said I was one of the few employees who remembered every customer's name and their usual order. I have a copy of the letter if you would like it for your files."
Written by Krista Wenz on May 2nd, 2022
Behavioral
2. How well do you collaborate with others?
Why the Interviewer Asks This Question
While some of your job duties as a Walgreens Intern will be working independently, most of the time, you will collaborate with other Walgreens team members. The interviewer wants to hear that you are a team player and can work well with diverse groups.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
If you have experience working as an intern, describe how well you have collaborated with others in the past. If you have not been an intern before, use an experience from a former job, sports team, or school to describe how you work well with others.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you want to be considered for the position, you want to avoid saying you prefer to work alone or you do not work well with others. It is okay if you prefer to work alone, but you do not want to voice that to the interviewer. They want to see that you are a team player and can collaborate well with other team members.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I collaborate very well with others. It helps when like-minded individuals work toward a common goal for things to flow smoothly in the workplace. In my three years in college and working in retail, I have never had any issues with classmates or coworkers. I enjoy working independently and working with others and learning from their experiences."
Written by Krista Wenz on May 2nd, 2022
Behavioral
3. Our company prides itself on providing excellent customer service. How do you provide excellent customer service?
Why the Interviewer Asks This Question
Companies that provide excellent customer service greet customers with a smile and a greeting, listen to their customers, know their customers' preferences, and go above and beyond to make them happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for the Walgreen team.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Think of how you like to be treated as a customer. Then, think of how you provide excellent customer service, treating your customers how you want to be treated. Describe the actions you take to provide excellent customer service to all, showing the interviewer you will be an asset to their team if hired. If you have received an award or recognition for the customer service you provide, be sure to include that in your response.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Some people think customer service is overrated and that the customer is not always right. You might feel that way, but you want to avoid saying that during an interview. If the company prides itself on providing excellent customer service, it will want to hire others who feel the same way.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I worked in the restaurant industry for three years before pursuing a career in sales, so I am very familiar with providing excellent customer service. I believe it starts with having a positive attitude and treating the customer with respect. When you listen to a customer's needs and provide a solution, they will be happy every time. If a customer is unhappy with something, I do my best to make sure their needs are taken care of and that they leave with a smile on their face."
Written by Krista Wenz on May 2nd, 2022
Behavioral
4. How do you handle a dispute with a coworker or supervisor?
Why the Interviewer Asks This Question
It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential to possess as a Walgreens Intern.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You do not want to say that you avoid or ignore disagreements or get angry when a dispute arises in the workplace. The interviewer does not want to hear that you lack conflict resolution and communication skills. You also want to avoid speaking poorly of the person you had the dispute with or placing the blame solely on the other individual. You need to be responsible and recognize your part in the conflict.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Luckily, I have had good coworkers and supervisors in the past with minimal conflict. If there is an issue with a colleague, I like to nip it in the bud. I ask them to speak in private, address the issue, and come up with a resolution that makes us both happy."
Written by Krista Wenz on May 2nd, 2022
Behavioral
5. What is your greatest weakness, and what are you doing to improve?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest weakness to see that you are self-aware and can identify an area that needs improvement. When you admit you have a deficiency in a particular aspect of your life and take steps to improve, it shows the interviewer that you are motivated and inspired to grow.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on a weakness related to the career you are pursuing, but not one that is an essential job duty. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential part of being an excellent Walgreens Intern.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid describing a weakness that is a crucial responsibility as a Walgreens Intern or one that is not work-related. The interviewer wants to hear what weakness in your professional life you have identified and how you plan to improve.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"My greatest weakness as a pharmacy student has been remembering people's names when I first meet them. I understand it is a weakness in this profession because I need to remember my customers' and coworkers' names. I recently bought a book called 'How to Remember Names and Faces' by Luis Echeverria. He is a Memory Master Champion and guarantees success by reading his book and practicing his memory training exercises. I have been reading the book for a week and already found I remember people's names and faces better. I am confident this weakness will become a strength when I am finished with the book and the exercises."
Written by Krista Wenz on May 2nd, 2022
Behavioral
6. What do you do when you are given an assignment and you are unfamiliar with how to complete the task?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your communication, critical thinking, and problem-solving skills. They want to understand how you tackle unfamiliar assignments and know you will ask for help when needed.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on showing how you approach a situation you are unfamiliar with. You want the interviewer to see that you have critical-thinking skills and can research how to complete an assignment. Still, you also want to show them you are unafraid to ask for clarification so you do not complete the task incorrectly.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You want to avoid saying you always ask for help or try to figure it out independently. You want to show the interviewer you have the skills to figure out how something should be done while knowing when to ask for clarification, so the task is completed correctly.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"It depends on the assignment. If it is something I believe I can research and figure out how to complete the task, I will go that route. Suppose the job is something particular to the company I am working for, and it involves a specific way to complete it. In that case, I will tell the person giving me the assignment I am unfamiliar with how to do the task. I will ask them to show me or point me in the right direction, so I complete the assignment correctly."
Written by Krista Wenz on May 2nd, 2022
Behavioral
7. Can you work independently, or do you prefer to be closely supervised?
Why the Interviewer Asks This Question
As a Walgreens Intern, you will be closely supervised initially but will be given much more independence during your internship. The interviewer asks this question to see that you can work independently and not need to be closely supervised if hired.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing that you work well independently and work well with teams. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you want to be considered for the position, avoid saying that you require close supervision. The interviewer wants an intern who is comfortable working alone but knows when to ask a manager or mentor for assistance with a project.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I am very comfortable working independently, but I enjoy collaborating with others in a team environment as well. I do not prefer close supervision as I am confident in my skills once I learn something new. If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them."
Written by Krista Wenz on May 2nd, 2022
Behavioral
8. How well do you work under pressure?
Why the Interviewer Asks This Question
As a Walgreens Intern, you must work well under pressure. You will be responsible for learning a lot of information during your internship, working with your managers and mentor, and meeting project deadlines. Situations will come up that add stress to a project, and you must be able to manage your stress for a successful outcome. The interviewer wants to hear that you work well under pressure and stay focused on your task.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on giving an example of working under pressure related to your role as an intern. You might have had a school project close to missing a deadline or had a situation at a previous stressful job. Using the STAR method is an excellent way to formulate your response to this question. STAR stands for Situation, Task, Action, and Result. Briefly describe the situation, explain your role, the measures you took to solve the issues, and the outcome. The interviewer wants to hear that you can effectively work under pressure as a Walgreens Intern.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you want to be considered for the position, you want to avoid saying you do not work well under pressure. Walgreens Interns need to be calm and focused on the task at hand when faced with stressful situations.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I work very well under pressure. As a full-time student with a full load, I am constantly under pressure to do my homework and complete multiple assignments. I also work part-time, so I have developed a system that prioritizes the most urgent assignments and tasks I need to complete to stay on track. I find that being organized and remaining focused on the task at hand keeps stress from taking over, which allows me to stay calm while working under pressure."
Written by Krista Wenz on May 2nd, 2022
Behavioral
9. What is your greatest strength?
Why the Interviewer Asks This Question
The interviewer wants to hear about your greatest strength to determine if you have the qualities they are looking for. Review the job description before your interview and look for keywords Walgreens used to describe its ideal candidate. Then, choose one of those keywords that you have identified as your greatest strength, showing the interviewer that you have the characteristics they are looking for. Then, describe how your strength will bring value to the company.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Suppose the job description says Walgreens seeks a college student in their senior year with solid communication and interpersonal skills to work in an internship position. In that case, describe your greatest strength as either your communication or interpersonal skills. Focus on using a keyword in the job description so the interviewer can see that you have one of the qualities they are looking for in their ideal candidate.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Most job descriptions use several keywords to describe the qualities they are looking for in their ideal candidate. Avoid using a strength that is not in the job announcement or unrelated to an internship position. The interviewer wants to hear that your strength is a quality they seek in a candidate and that you will benefit the company if hired.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"My greatest strength is my communication skills. I developed these skills in high school as the class president and team captain of my softball team. I have further developed these skills in college as the debate team captain. I was elected to these positions for my ability to lead a group of people to accomplish and achieve the same goals by communicating in a way that everyone understood. I enjoy communicating with diverse groups, and I look forward to bringing these skills to your company if I am chosen for the internship."
Written by Krista Wenz on May 2nd, 2022
Behavioral
10. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
Why the Interviewer Asks This Question
The interviewer would like to know if you consider yourself a patient individual. Impatience can cause a lot of stress and anxiety in coworkers and customers, so it is essential that you can showcase your ability to remain patient and professional in workplace situations.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
The hiring manager wants to hire interns who are patient and can remain calm in challenging situations. Focus on letting the interviewer know that you are patient and professional and can increase your patience level during difficult times.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You want to avoid saying you are not a patient person. Participation in a Walgreens Internship requires patience, and the interviewer wants to see that you can remain calm and professional under pressure.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I am very patient with other people. I tend to be impatient with myself if I am not finishing a project as fast as I think I should be. But, I am learning to be patient with myself as well. I find that breathing exercises and closing my eyes for a few seconds can help me regroup."
Written by Krista Wenz on May 2nd, 2022
Behavioral
11. How would you handle an angry customer?
Why the Interviewer Asks This Question
The interviewer asks this question to understand your conflict resolution, communication, and problem-solving skills. Working in a retail and customer service position requires handling angry customers calmly and professionally. The interviewer wants to see that you have these skills and will be an asset to the team if hired.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on giving an example from your past where you have successfully dealt with an angry customer. If you have not worked in a retail or customer service role, explain that to the interviewer and describe how you have handled a disagreement with a coworker or classmate.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Most businesses have the motto 'the customer is always right.' Even if you disagree with the slogan, you must remain professional and be a good image for the company when working with the public. To be considered for the Walgreens Internship, avoid saying you get angry or hostile with a customer when they are angry with you.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I have handled angry customers by remaining calm, listening to their complaints, and finding a resolution to the problem. I have found that most often, there is a communication issue that can be resolved with patience, listening, and problem-solving. If I cannot make the customer happy, I involve my manager. That has only happened once, and even my manager could not please the customer."
Written by Krista Wenz on May 2nd, 2022
Communication
12. How would you describe your communication skills?
Why the Interviewer Asks This Question
The interviewer asks this question to see that you have the strong oral and written communication skills required for Walgreens Internship positions. Your job duties will include speaking with managers, your mentor, other interns, and customers. The interviewer wants to hear that you have the necessary communication skills for the role.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing your written and oral communication skills. If you have a professor or former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communications.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid saying your communication skills could use improvement. The interviewer will pass you over for another candidate if you have poor communication skills. Suppose you need to strengthen your communication skills. In that case, you might want to enroll in a leadership course, public speaking class, read a book, or watch a video on improving your communication skills before your interview.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I have solid communication skills and feel this skill is one of my greatest strengths. I took one year of communications courses in college and have honed my verbal and written communication skills over the years. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it."
Written by Krista Wenz on May 2nd, 2022
Direct
13. We conduct early-stage criminal background checks and drug tests on all of our candidates. Is there anything you would like to disclose at this time?
Why the Interviewer Asks This Question
The interviewer advises you of their pre-employment requirements and asks if you want to disclose anything, so they can decide if they're going to continue with you in the hiring process. If you have a criminal background or one that involves drug use, you must disclose it in the interview, as investigators will discover it in your background check or when you take your drug test.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
As with any interview question, you want to focus on being completely honest in your response. As embarrassing as it may be, if you do not think you will pass the drug test or background check, you need to let the interviewer know that now. If passing the drug test will not be an issue and you do not have a criminal history, ensure the interviewer that you will pass both with ease.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If passing a drug test will be an issue for you, it is best to wait until you are clean to apply for a Walgreens Internship. Many companies require a pre-employment background investigation and drug test, so you must pass both to work in this profession.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I do not have a criminal background or use drugs, so I have nothing to disclose. I will have no problem passing the background check and drug test."
Written by Krista Wenz on May 2nd, 2022
Direct
14. Are you fluent in reading, writing, and speaking English?
Why the Interviewer Asks This Question
One of Walgreens' requirements to work as an intern is to be fluent in reading, writing, and speaking English. The interviewer asks this question to determine whether you meet their requirements.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on being honest and direct. If you are a native English speaker, describe where you were born and how English is your first language. If English is your second language and you speak, read, and write fluently, explain where you learned the language and how confident you are in your skills. In addition to English, if you speak any other languages fluently, highlight that in your response.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You must always be honest in your interview. If you do not read, write, and speak English fluently, avoid saying that you do. It will become apparent that you were untruthful when given assignments or asked to write reports.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I was born in California, and English is my native language. In addition to speaking English fluently, I am also fluent in Spanish."
Written by Krista Wenz on May 2nd, 2022
Direct
15. Are you willing to work evening and weekend hours?
Why the Interviewer Asks This Question
One of Walgreens' requirements to work as an intern is to be available to work evenings and weekends. As a Walgreens Intern, you must be flexible and accommodating to the company's needs. The interviewer asks this question to see that you are a team player and dedicated to your internship.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on assuring the interviewer you understand the nature of the business and that working evenings and weekends is part of the job. Let them know that you are flexible with your schedule and willing to work whatever hours they require.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you want to be considered for the position, it is best to avoid saying that you cannot work evenings or weekends without explaining why. If you have a personal obligation, such as caring for a child or family member on the weekends or evenings, describe your situation to the interviewer and explain how you will look for help with your child or family member when you need to work. If you are honest in the interview, the interviewer will understand if there are some evenings or weekends you might not be able to work.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I am available to work evenings and weekends when needed. I understand the nature of this industry and have no problem working when needed. I have a class I take every Saturday, but my professor will let me make up the class if I have to work."
Written by Krista Wenz on May 2nd, 2022
Direct
16. Besides vacation and holiday time, how many days were you absent from work last year?
Why the Interviewer Asks This Question
Walgreens wants to hire an intern who is responsible, dependable, and shows up to work when scheduled. The interviewer asks this question to evaluate your work attendance in the past year. If you called off work many times in the past year, they might hesitate to offer you the position unless your reasons were excusable.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on giving the exact number of days you missed work and why. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. If you have many unexcused absences, they may disqualify you as a viable candidate.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You want to avoid saying you cannot remember how often you missed work or answer untruthfully. The interviewer will contact your former employer for a reference and ask them the same question. It is best to be honest and explain any absences from work in the past year, allowing the interviewer to decide if your reasons were unavoidable or not.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I was absent from work two days last year. My house flooded after a main pipe burst, and I had to meet with the insurance adjuster and maintenance crews. My supervisor authorized me to take a personal leave of absence for as long as it took to resolve the issue. My insurance company was great, and I only missed two workdays."
Written by Krista Wenz on May 2nd, 2022
Direct
17. Our internship program requires a 10-week commitment. Are you committed to completing the 10-week program?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure you know the time commitment of the Walgreens Internship. They do not want to move forward in the hiring process if you cannot commit to the entire 10-week program.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on being brief in your response. Tell the interviewer you know how long the internship takes and commit to completing the program.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you know that you cannot commit to a 10-week internship, avoid saying that you can. Walgreens invests a lot of time and money hiring and training interns, and it would be disrespectful to the company if you quit part way through.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I saw your internship program is 10-weeks, and I am fully committed to completing the internship if chosen."
Written by Krista Wenz on May 2nd, 2022
Discovery
18. What do you like to do in your free time?
Why the Interviewer Asks This Question
The interviewer asks this question to see what interests you and if you have healthy avenues to relieve stress. They want to hear what hobbies and activities you enjoy and know that you spend time away from work and school destressing from the daily pressures you face.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing three or four activities you enjoy. The interviewer wants to see what you are interested in and determine how well you will get along with other interns and employees based on your interests.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Since you are applying for an internship, you want to put your best foot forward. You want to avoid describing interests that may seem unprofessional or unhealthy to the interviewer. Some examples of what to avoid are saying you enjoy spending your free time lying around watching movies, playing video games, or going clubbing with your friends. While those activities are perfectly harmless and a great way to unwind, the interviewer may view them as unhealthy or unprofessional for a Walgreens Intern.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"In my free time, I enjoy activities that keep me in shape. My favorite activities are kayaking, trail running, and riding mountain bikes. When the weather is bad, and I cannot do those activities, I enjoy listening to music, trying new recipes, and reading historical novels."
Written by Krista Wenz on May 2nd, 2022
Discovery
19. What are your professional goals for the next five years?
Why the Interviewer Asks This Question
The interviewer asks this question for two reasons. They want to see if you have professional goals and a plan to achieve them. When you set goals to improve and grow professionally, it shows that you are motivated and dedicated to your profession. The interviewer also wants to see if your plans include working for Walgreens. Companies invest a lot of money and time to hire and train employees, and the interviewer wants to know that you will be a long-term employee if hired.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing exactly what professional goals you have planned for the next five years and how you will achieve them. Since you are applying for the Walgreens Internship, most likely, your five-year goals are to get hired for the internship, obtain your bachelor's degree, and find a job and gain experience in your chosen profession. If you see yourself with Walgreens in the next five years, be sure to highlight that in your response.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You want to avoid saying you have not planned out that far in advance or see yourself with another company in five years. If you do not have professional goals, the interviewer will determine that you are not motivated and inspired to grow in your profession. If your goal is to move on to another company, the interviewer may not want to invest time hiring and training a short-term employee.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Since I am new to this field, my professional goals in the next five years are to get hired by your company and gain experience. I appreciate that Walgreens offers on-the-job training, which is why I applied to your reputable organization. My goals are to finish my bachelor's degree in marketing and move into a Marketing Specialist position within your company."
Written by Krista Wenz on May 2nd, 2022
Discovery
20. Do you have experience working in retail or customer service positions?
Why the Interviewer Asks This Question
Walgreens is a retail store and pharmacy that sells products to consumers while providing excellent customer service. The interviewer wants to see if you have experience in retail or customer service to determine if you will be a good addition to their team.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing any retail or customer service work you have done. Describe where you worked, how long, and what your duties entailed. If you have not worked before, assure the interviewer that you are a people person and look forward to working in a retail and customer service position.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid saying you worked in retail or customer service if you have not. The interviewer has your resume and references and will quickly see that you are being untruthful. You will not get passed over for the position because you lack retail or customer service experience, but you will be disqualified if you are dishonest.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I have five years of experience working in customer service jobs. I worked as a hostess at a restaurant and then moved up to a server position. Customers often requested to sit in my section, and my supervisor always commented on my customer service skills in my performance reviews. I enjoy working with the public and providing excellent customer service."
Written by Krista Wenz on May 2nd, 2022
Discovery
21. What Walgreens Internship are you interested in?
Why the Interviewer Asks This Question
Walgreens has many internship opportunities in different areas. The interviewer wants to see which area interests you to be placed in the correct internship. Most likely, the interviewer knows this information from your application, but they want you to verify if the information is accurate.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing one area that you find the most interesting for your internship and why you chose this particular internship. The Walgreens website lists the different categories and explains what you will learn during your training. The various internship opportunities include:
- Finance and Accounting
- Marketing and Merchandising
- Supply Chain
- Operations
- Human Resources
- Pharmacy
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid not knowing which internship opportunity you want to pursue. You do not want to tell the hiring manager that you are open to any internship position. They want to hear that you are focused on your career and choose an internship that will give you the skills and knowledge to help you succeed in your profession.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I am going to school to obtain my bachelor's degree in marketing and merchandising. After researching your website, I am interested in your Marketing and Merchandising Internship Program to learn category management, merchandise planning, visual merchandising, and customer insights."
Written by Krista Wenz on May 2nd, 2022
Discovery
22. Why do you want to work for Walgreens?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have researched their company. When responding to this question, highlight unique aspects of their company that stand out from others. You may want to work for Walgreens because of its stellar reputation, its opportunity for professional growth and advancement, or its mission and vision to help others.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Instead of giving a generic answer to this question, focus on showing the interviewer that you have thoroughly researched their company. For example, if you say that you want to work for Walgreens because they offer an internship program, that could apply to many other organizations. Instead, say that you want to work for their company because they are one of the best-known names in healthcare and retail, and they have a reputation for providing the most comprehensive internship program.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
When responding to this question, you want to avoid saying that you want to work for Walgreens because they pay more than other companies. The interviewer will feel that you only want to work for their company for monetary reasons. Instead, describe your reason as being one that aligns with the company's mission statement, reputation, or company culture.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I want to work for Walgreens because you are a customer-focused company that believes in offering exceptional customer service as your top priority. I also believe in putting my customers first while working my retail job. With your stellar reputation and is known as one of the top names in healthcare and retail, I cannot think of another company I would rather work with."
Written by Krista Wenz on May 2nd, 2022
Discovery
23. What makes you the best candidate for this position?
Why the Interviewer Asks This Question
The interviewer asks this question to hear what qualities you will bring to the company and how it will benefit them if hired for the internship. Now is your chance to highlight your best characteristics and experience, showing them you have all the qualifications they require.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Review the job description before your interview and highlight the keywords of the qualities, experience, and education Walgreens seeks in an intern. Then, focus on using those keywords in your response. When describing how you meet all of their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Many qualified candidates are interviewing for the same position. You want to avoid speaking negatively of the other candidates or sounding arrogant when responding to this question. You want to sell yourself in the interview, but not while making the interviewer think you will be a challenging person to work with.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I am sure many qualified candidates are applying for this position. I am the best candidate for the job because I have natural leadership qualities and will require little supervision once I have gone through my orientation. I am honest, dependable, and excited to learn all I can in your 10-week program. I also have excellent communication and interpersonal skills and look forward to working with the mentors and managers you assign me."
Written by Krista Wenz on May 2nd, 2022
Discovery
24. Why are you pursuing a career in your specific industry?
Why the Interviewer Asks This Question
Walgreens offers internship programs in different industries. The interviewer wants to hear your reasons for choosing this profession to understand what motivates you in your career. They want to hear if someone mentored you, if you have family or friends who work in this industry, or if you worked at Walgreens in the past.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on giving your personal reason for choosing this career, responding with enthusiasm and passion. There is no right or wrong answer. The interviewer wants to gain insight into what motivates and inspires you to determine if you will be a good fit for their organization.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid saying you pursued your chosen career for the money and benefits. If you seem like you are only in this career for monetary reasons, the interviewer will feel you lack passion for the job.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I chose to pursue a career in sales because I have always been great at selling things. When I was nine, I started selling girl scout cookies and had the most sales of any troop in my state. I then sold items for other companies and always did really well. Naturally, a career in sales seemed like the best choice for me."
Written by Krista Wenz on May 2nd, 2022
Educational
25. Tell me about your education.
Why the Interviewer Asks This Question
The interviewer asks this question to determine if you have the required education needed for the internship position. The minimum requirements will be listed on Walgreens' website under 'Careers.' For most jobs, you must be in or entering your senior year of college working towards a bachelor's degree. You can search on the website for the internship you are applying for, and the requirements will be listed.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on describing if you are a senior in college or are entering your senior year. Explain what college you are attending and what degree you are working to obtain.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid not learning the educational requirements before applying to the internship position. If you do not meet Walgreens' academic requirements, you will not be eligible for the job.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I am a senior at The University of Phoenix and am working towards my bachelor's degree in management, focusing on Supply Chain Management. I will graduate this year and am excited for the opportunity to interview for your internship program."
Written by Krista Wenz on May 2nd, 2022
General
26. Who is the CEO of Walgreens?
Why the Interviewer Asks This Question
Before any job interview, you must research the company you are interviewing with. You want to learn all you can to answer any questions the interviewer will have. Review the company website, online employee reviews, the job announcement, and visit the company and talk to staff. The interviewer wants to hear that you have done your homework and know the CEO of Walgreens.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Show the interviewer you have done in-depth research on their company. Focus your answer on naming the CEO of Walgreens and a little history about them. You can mention when they were appointed CEO, who they worked for before Walgreens, and any achievements they have made since becoming CEO.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid being unable to name the CEO of Walgreens. If you cannot name the current CEO, it is evident to the interviewer that you did not do your research and may not pay close attention to detail.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"The CEO of Walgreens is Rosalind Brewer, but she prefers to go by Roz. Ms. Brewer was appointed CEO and member of the Board of Directors in 2021 and has already reshaped the company in her short tenure. I found it very interesting that Ms. Brewer leads more than 450,000 colleagues in her new role."
Written by Krista Wenz on May 2nd, 2022
General
27. How did you hear about this position?
Why the Interviewer Asks This Question
Walgreens invests a lot of money advertising their job openings and internship positions. The interviewer wants to hear what methods are effective and which are not. They also want to hear if an employee of their company or a recruiter referred you. Describe how you heard about the position, and be sure to give the name of the employee or recruiter who referred you if applicable. Some companies offer their employees a referral fee when referring a candidate, while others hire recruiters to seek out qualified candidates.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
The interviewer wants to briefly hear how you heard about the position. Be concise in your response, focusing on describing the recruiter's name, the website where Walgreens posted the job, the company website, or an employee referral.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
You want to avoid forgetting where you heard about the position. Suppose you cannot remember where you learned about the job opening. In that case, the interviewer will determine that you do not pay attention to detail or might be applying to many other internship positions.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"I heard about this internship position from one of my college professors, Jane Levine. She has referred many of her students to your company for internships and had nothing but positive things to say."
Written by Krista Wenz on May 2nd, 2022
General
28. What is Walgreens' vision?
Why the Interviewer Asks This Question
The interviewer asks this question to see if you have done your research on their company before your interview. Before any job interview, you should learn all you can about the company you have applied to. Review the company website and discover who the CEO is, the company's vision and purpose, when they were founded, and any other interesting information that may come up in your interview.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Walgreens' vision is 'to be America's most-loved pharmacy-led health, well-being, and beauty company.' Focus on memorizing the vision so you can respond to this question with ease.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid not knowing Walgreens' vision before your interview. If you cannot respond to this question, the hiring manager will see that you did not do your research and question your ability to succeed with their organization. Even if you cannot memorize the whole vision, you can paraphrase it in your own words while keeping the same meaning.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Walgreens' vision is to be America's most-loved pharmacy-led health, well-being, and beauty company."
Written by Krista Wenz on May 2nd, 2022
General
29. This concludes our interview. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer wants to make sure that all of your company or job role questions are answered during the interview. It is best to ask a question or two, showing the interviewer your eagerness to learn all you can. Of course, you want to review the job announcement and research the company beforehand so you are not asking questions that could be answered during your research.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Focus on asking questions specific to the role you are interviewing for or the company culture and work environment. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for the company, or if they have any hesitancy about hiring you.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
Avoid asking questions about salary or benefits. The salary and benefits package is often listed on the job announcement or discussed with Human Resources when offered the position. If you ask about money or the benefits package, it makes the interviewer think you are most interested in the monetary aspect of the job. Of course, it is perfectly acceptable to talk about the salary or benefits if the interviewer asks about your salary expectations. However, you do not want to bring it up yourself.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I do have a few questions. Thank you for asking. Could you please describe the company culture? Also, do you have any hesitancy in offering me the position?"
Written by Krista Wenz on May 2nd, 2022
Leadership
30. Do you see yourself as a leader? When have you led a team?
Why the Interviewer Asks This Question
Perhaps you have led a team at work, been a coach for a youth sports team, or were on the advisory board for a non-profit organization. You should always be prepared to show the interviewer that you have a natural ability to lead others. Whether you have led a group of 500 or a team of 2, you must display to the interviewer that you can handle the responsibility that comes with being a leader and mentor.
Written by Krista Wenz on May 2nd, 2022
Focus Your Answer On
Talk about your desire to be a leader. Focus your answer on sharing with the interviewer that you strive to be a role model for others. Explain that you jump at the opportunity to lead groups, encourage your counterparts, and be the face of the company when challenges arise.
Written by Krista Wenz on May 2nd, 2022
What to Avoid
If you want to be considered for the position, it is best to avoid saying you do not consider yourself a leader. Walgreens looks for rising students who want to impact the world. To do that, you must have leadership skills. If your leadership skills could use improvement, it is suggested to take a leadership course, watch videos on leadership, or read books on improving your leadership skills.
Written by Krista Wenz on May 2nd, 2022
Answer Example
"Yes, I see myself as a leader. Not only have I managed a team in two prior roles, but I also believe that leadership does not always equate to management. I am sure to lead at all times by providing the best model of enthusiasm and work ethic."
Written by Krista Wenz on May 2nd, 2022