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Pharmacy Technician Interview
Questions

27 Questions and Answers by Ryan Brunner

Updated July 18th, 2018 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 27
Give me an example of one of your past jobs that required great attention to detail.
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How to Answer
You could expand upon this example, sharing the type of technology you used and articulating the details of this aspect of the job. Showing that you can follow through with tasks using accuracy and precision will give the interviewer confidence that you can handle the responsibility of interpreting doctor's orders. Can you pay close attention the names and quantities of medications? Prove you can be entrusted with handling the details of your future job.
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Top 25 Pharmacy Technician Interview Questions with Full Content
1.
Give me an example of one of your past jobs that required great attention to detail.
You could expand upon this example, sharing the type of technology you used and articulating the details of this aspect of the job. Showing that you can follow through with tasks using accuracy and precision will give the interviewer confidence that you can handle the responsibility of interpreting doctor's orders. Can you pay close attention the names and quantities of medications? Prove you can be entrusted with handling the details of your future job.

Ryan's Answer #1
"Because of so many look alike and sound alike medications, putting supplies away requires a great amount of attention to detail. If I place a bottle on the wrong shelf and it is used it could cause harm to the patient. Due to this, I have a system for double checking my work to ensure that items are in the right place."
Heather's Answer #2
"Filling prescriptions each day requires attention to detail. If I'm not giving each prescription my 100% attention, I could make an error and hurt someone severely. During my college years, I worked a"sa waitress where attention to detail was extremely important. I was able to multitask many tables at a time in a busy restaurant environment and I was required to pay attention to the needs of all of my customers. I believe these skills will transfer greatly to this position. "
Anonymous Answer
"I am a medication aide and dispense medications to residents in a long-term facility. All residents' medications are put in a cart. I need to do triple checks (pick; pull; put back) and make sure I get the right medication to the right resident and put it back in the right spot."
Rachelle's Answer
Your response shows a great ability to work carefully and with intention.
"As a medication aide, I dispense medications to residents in a long term care facility. All residents' medications are placed in a cart. My job is to triple check to ensure I have the right medication to the correct resident, and that it's put back in the original spot. I call this system pick, pull, put back."
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2.
What do you enjoy most about being a Pharmacy Technician?
Talk about your favorite aspect of the job. If you're new to the field, think about what you're looking forward to learning. Talk about some of your on the job training and what you enjoyed about it.

Ryan's Answer #1
"I enjoy working in an environment where I am constantly learning and being challenged. There are always changes to regulations and new drugs to learn and this aspect makes each and every day different and exciting."
Heather's Answer #2
"My motivation for coming into this career was to be able to work with customers to help meet their needs. I am a people person and have loved working in customer service types of jobs when I was going through both high school and college. My love for science and my passion for working with people makes this a great career choice for me."
Anonymous Answer
"I like everything about being a pharmacy tech, from inputting prescriptions to filling and ordering prescriptions, helping with inventory, etc. It is why I keep working as a tech."
Rachelle's Answer
It sounds like you really enjoy your job! You seem to also really like working with the customers, so perhaps you could add in a bit about that aspect as well?
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3.
What do you dislike the most about being a Pharmacy Technician?
This is a great opportunity to talk about challenges you face as a pharmacy technician. Giving an example involving customer service is a great place to start. Show that you understand the reality of the job and that you accept the challenges.

Ryan's Answer #1
"I know that it can be hard to handle customers when they get upset, because I've dealt with these situations before. However, I feel confident in my ability to handle all kinds of personalities. I am good at staying calm in these situations, and calming the customer."
Heather's Answer #2
"While not a dislike, the biggest learning curve that I will have when I start is learning the cost coverage and insurance side of the business. I know that in a retail setting like this, it will be important to understand the types of coverages that customers have and I look forward to learning this aspect of the business."
Anonymous Answer
"It's hard to deal with angry customers sometimes, but I know I can deal with that, and it helps me to get more experience and feel more confident in my ability to resolve problems."
Rachelle's Answer
Can you talk about a time when you needed to become involved in a customer resolution situation? If you have formal training in this, be sure to mention it. If not, this is a great time to ask if they provide dispute resolution training.
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4.
How would your co-workers describe you?
Think about positive traits others use to describe you. Focus on the characteristics that are most valued in the workplace. Explain why your coworkers think you have these traits or an experience that shows off these characteristics. Prepare two or three examples that you can use in your interview. These examples can also be applied when talking about your strengths, another potential interview question.

Ryan's Answer #1
"My coworkers have consistently said that I am easy to work with because of my pleasant attitude and my ability to work as a team. I pride myself on being positive at work and this tends to radiate to those that I work closely with."
Heather's Answer #2
"If you were to talk to any of my current co-workers or classmates, the would point out that I am a dedicated person that put 100% into everything that I do. By being focused both on the job and in school, my work is detailed and completed thoroughly with no mistakes and I am proud of the fact that I learned this dedication from my parents at a young age."
Anonymous Answer
"My co-workers can describe me as a hard-working, reliable, responsible, and a good listener. They know I'm always available when they need me to help with a project, stay overtime to help them or listen if they need someone to talk to."
Rachelle's Answer
You sound like an incredibly solid person! A good hire, indeed :)
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5.
What do you do in your free time?
This question is a bit similar to 'Tell me about yourself.' Share a few things that are relevant to the job and give the interviewer insight into your personality. Since you'll be working with people, talking about spending time with friends would be a good thing to share. You can mention hobbies that require attention to detail, like reading and writing. You can talk about sports that require perseverance or goal setting, like distance running. Be yourself! Maybe consider sharing something that makes you unique that will stand out above other candidates.

Ryan's Answer #1
"To best keep myself refreshed outside of work, my children's lives are my life and we travel to baseball, softball, hockey and dance competitions just about every weekend that we can. On top of them, our family likes to spend as much time as we can with our close friends grilling, camping and cooking together."
Heather's Answer #2
"I volunteer at a homeless shelter in my free time. I like to give back to my community through volunteer work. On top of that, I have two dogs that occupy most of free time while at home."
Anonymous Answer
"In my free time, I like to relax, read books, meditate, and go out with my friends."
Rachelle's Answer
Good answer! You are showing the interviewer that your life is very fulfilling, inside and outside of work.
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