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Pharmacy Technician Interview Questions

27 Pharmacy Technician Interview Questions
Question 1 of 27
Give me an example of one of your past jobs that required great attention to detail.
How to Answer
You could expand upon this example, sharing the type of technology you used and articulating the details of this aspect of the job. Showing that you can follow through with tasks using accuracy and precision will give the interviewer confidence that you can handle the responsibility of interpreting doctor's orders. Can you pay close attention the names and quantities of medications? Prove you can be entrusted with handling the details of your future job.

Answer Example
"Because of so many look alike and sound alike medications, putting supplies away requires a great amount of attention to detail. If I place a bottle on the wrong shelf and it is used it could cause harm to the patient. Due to this, I have a system for double checking my work to ensure that items are in the right place."
Entry Level Example
"Filling prescriptions each day requires attention to detail. If I'm not giving each prescription my 100% attention, I could make an error and hurt someone severely. During my college years, I worked a"sa waitress where attention to detail was extremely important. I was able to multitask many tables at a time in a busy restaurant environment and I was required to pay attention to the needs of all of my customers. I believe these skills will transfer greatly to this position. "
Experienced Example
"In my current role in a large retail pharmacy, attention to detail is extremely important based on the large customer base that we support on a daily basis. During busy times, life behind the counter can get hectic. But with each new order, I have to be thorough and detailed in ensuring that each prescription is filled distinctly as written by the physician. Life is full of distractions and I ensure that I am well rested and in great shape at work to be at my mental peak each shift."
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Question 2 of 27
What do you enjoy most about being a Pharmacy Technician?
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How to Answer
Talk about your favorite aspect of the job. If you're new to the field, think about what you're looking forward to learning. Talk about some of your on the job training and what you enjoyed about it.

Answer Example
"I enjoy working in an environment where I am constantly learning and being challenged. There are always changes to regulations and new drugs to learn and this aspect makes each and every day different and exciting."
Entry Level Example
"My motivation for coming into this career was to be able to work with customers to help meet their needs. I am a people person and have loved working in customer service types of jobs when I was going through both high school and college. My love for science and my passion for working with people makes this a great career choice for me."
Experienced Example
"Having been a Pharmacy Technician for some time, the most motivating thing that gets me out of bed each morning to come to work is working as part of a larger team. I currently work in a large clinic and hospital setting and working with my fellow techs, pharmacists, nurses and physicians is very rwarding when great outcomes are had for our patients."
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Question 3 of 27
What do you dislike the most about being a Pharmacy Technician?
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How to Answer
This is a great opportunity to talk about challenges you face as a pharmacy technician. Giving an example involving customer service is a great place to start. Show that you understand the reality of the job and that you accept the challenges.

Answer Example
"I know that it can be hard to handle customers when they get upset, because I've dealt with these situations before. However, I feel confident in my ability to handle all kinds of personalities. I am good at staying calm in these situations, and calming the customer."
Entry Level Example
"While not a dislike, the biggest learning curve that I will have when I start is learning the cost coverage and insurance side of the business. I know that in a retail setting like this, it will be important to understand the types of coverages that customers have and I look forward to learning this aspect of the business."
Experienced Example
"I hate when I see a patient struggling to pay for their medication. Having worked in a retail setting for many years, I have been heartbroken many times seeing a patient not being able to pay for their much needed medication."
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Question 4 of 27
How would your co-workers describe you?
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How to Answer
Think about positive traits others use to describe you. Focus on the characteristics that are most valued in the workplace. Explain why your coworkers think you have these traits or an experience that shows off these characteristics. Prepare two or three examples that you can use in your interview. These examples can also be applied when talking about your strengths, another potential interview question.

Answer Example
"My coworkers have consistently said that I am easy to work with because of my pleasant attitude and my ability to work as a team. I pride myself on being positive at work and this tends to radiate to those that I work closely with."
Entry Level Example
"If you were to talk to any of my current co-workers or classmates, the would point out that I am a dedicated person that put 100% into everything that I do. By being focused both on the job and in school, my work is detailed and completed thoroughly with no mistakes and I am proud of the fact that I learned this dedication from my parents at a young age."
Experienced Example
"My co-workers would describe me as being hard working. I'm always the first in and the last to leave each day. I make a point to always be helpful to my patients and co-workers as well. We all have times where we get busy and lending a helping hand always goes a long way in the workplace."
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Question 5 of 27
What do you do in your free time?
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Question 6 of 27
Have you ever worked with a Pharmacist you did not like? What didn't you like about them?
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Question 7 of 27
Where do you see yourself in five years?
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Question 8 of 27
Give me an example of how you are dependable.
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Question 9 of 27
What do you feel are the most important qualities in being a good technician?
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Question 10 of 27
What is the difference between prescription medicine and over-the-counter drugs?
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Creators of Pharmacy Technician Answers and Questions

Heather Douglass
Heather Douglass has over 20 years experience recruiting and hiring candidates. She has a knack for resume writing. You can find her on twitter at @heatherinidaho.
Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Ryan Brunner
Ryan has over 10 years of experience recruiting in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
First written on: 02/27/2014
Last modified on: 07/18/2018

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Question 11 of 27
How do you feel about working with customers of diverse backgrounds?
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Question 12 of 27
When you reflect on your education, is there anything you would do differently?
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Question 13 of 27
What do you know about our pharmacy?
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Question 14 of 27
Who is your greatest role model?
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Question 15 of 27
How do you fill your downtime?
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Question 16 of 27
What influenced you to pursue a career in the pharmaceutical field?
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Question 17 of 27
Tell me about a stressful time in your work life. How did you handle it?
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Question 18 of 27
Give me an example of your leadership ability?
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Question 19 of 27
What do you enjoy most about working in the pharmaceutical field?
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Question 20 of 27
What hours are you available?
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Question 21 of 27
How do you work as part of a greater team? What role do you find yourself taking on in a team environment?
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Question 22 of 27
How do you handle times where customer waiting times are longer than normal and customers become uneasy or even mad?
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Question 23 of 27
How do you keep yourself organized to be able to meet deadlines?
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Question 24 of 27
What would you do if you suspect a customer is a drug seeker?
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Question 25 of 27
What pharmacy software do you have experience working on?
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Question 26 of 27
How do you keep yourself up to date on new medications and practices in the field?
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Question 27 of 27
How do you verify that a prescription is valid in this line of work?
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About Pharmacy Technician

September 13th, 2018

A Pharmacy Technician performs work under pharmacists within a pharmacy. Pharmacy technicians have many duties in the pharmacy, some of these functions include; opening the pharmacy, sterilizing equipment, greeting patients, data entry, dispensing drugs, inventory reports, stocking shelves, answering phones, and other administrative duties.

Preparing for a pharmacy technician interview is simple, just know the skills that a pharmacist looks for in their technicians and make sure you align yourself with those skills. A pharmacist will want a technician capable of multi-tasking, handling customer complaints in a professional/positive manner, diligent in their work, very organized, communicates clearly and efficiently, passionate about pharmacy, and motivated. Understand how your skills align with the ones mentioned and prepare your interviewing theme around these skills.

Pharmacy technicians can expect an interview by a pharmacist and possibly an assistant or store manager. The assistant or store manager will want to be sure you fit the company's values while the pharmacist will check your skill set and make sure you are capable of handling the duties of a pharmacy technician inside their pharmacy. Most interview questions will center around customer service and responsibility within the workplace. There is no room for error inside a pharmacy so expect to be asked how you double check your work and are sure your work is error-free. Interviewers will want to know how you handle customer complaints and how you solve customer problems in a calm manner. The interviewers will also want to know what your future career plans are and why you want this current job opening.


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