The Mount Sinai Hospital Mock Interview
Practice 42 Mount Sinai interview questions covering clinical excellence, patient care, and hospital values.
Question 35 of 42
How do you handle a dispute with a coworker or supervisor?
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
It is not uncommon for coworkers or supervisors to have a dispute or disagreement with someone they work with. The interviewer knows this and wants to see how you have handled disputes in the past. How you respond gives the interviewer insight into your problem-solving, communication, and conflict resolution skills, which are essential skills to possess in any profession.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Focus on giving a detailed explanation of how you handled a past disagreement with a supervisor or coworker. You do not necessarily need to describe the reason for the dispute, just how you dealt with it. The interviewer wants to hear that you dealt with the conflict privately, calmly, and professionally and that there was a resolution.
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Luckily, I have had good coworkers and supervisors in the past with minimal conflict. If there is an issue with a colleague, I like to nip it in the bud. I ask them to speak in private, address the issue, and come up with a resolution that makes us both happy."
Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Over the years, I have found the involved parties can fix all conflicts with honest, open communication. When both parties can explain why they are bothered by something and decide how to handle the situation maturely, it seems less conflict will happen in the future. Most conflicts are simply a misunderstanding or lack of communication."
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