Kia Motors Mock Interview

To help you prepare for a Kia Motors job interview, here are 28 interview questions and answer examples.

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Question 1 of 28

Kia believes in building relationships with its customers. Tell me what you believe is the secret to maintaining a repeat customer.

The interviewer wants to know how important you believe customer retention is and that you place value in holding onto the clients they already have. Reassure the employer that you will do a good job keeping the relationship you have with the customer fresh and active once you have made a sale. Think about ways you have worked in the past to keep a guest happy or what kind of follow-up you like to receive from businesses that you frequent. When responding to the question, give specific ideas about what you could do in this area.

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28 Kia Motors Interview Questions & Answers

  • 1. Kia believes in building relationships with its customers. Tell me what you believe is the secret to maintaining a repeat customer.

  • 2. If we were to hire you, when might you be able to start?

  • 3. There are times in a car dealership when the customer traffic is slower. Tell me about what you do to keep focused when you have down times.

  • 4. At Kia, the schedule can be very flexible. Share with me any hours you may not be able to work.

  • 5. List three words that be describe your personality.

  • 6. At Kia Motors, you will be required to learn a customer management system. Tell me about the system you used in your previous position.

  • 7. At Kia dealerships, there are constant interruptions. Share with me how you react when a task you are working on has to be set aside to give attention to something more immediate.

  • 8. The position that you are applying for requires a plan of organization. Tell me about your ability to set daily goals and accomplish them.

  • 9. Kia Motors believes in hiring managers that can motivate their employees. Tell me about your management style.

  • 10. How would you prefer to be compensated?

  • 11. Part of your responsibility if we were to hire you is cost control and loss prevention. Discuss ways that you have helped with those issues.

  • 12. At Kia Motors, we have a fairly strict dress code. Is there anything that would prevent you from wearing slacks and a polo shirt?

  • 13. Kia motors prides itself in being a strong part of the community they serve. Tell me about a cause or charity that is important to you.

  • 14. We are moving quickly into second interviews. What is your availability like over the next few days?

  • 15. At Kia Motors we seek to hire individuals who have a keen interest in the automobile industry. Tell me about experience in the car business.

  • 16. As an employee, you will likely be operating a motor vehicle. Share with me if there is anything that might preclude you from driving.

  • 17. During your employment here with Kia, you would likely have to communicate with managers and employees in other departments. Tell me about a time when you had to do that in your previous position.

  • 18. At times our business can get hectic, and as a result issues can occur. Share with me your ability to handle stress and resolve an issue with a boss or coworker.

  • 19. Kia Motors prides itself in excellent customer service. describe for me your customer service philosophy.

  • 20. Your role as a salesperson or service advisor will require a good deal of time on the phone. Tell me about your phone skills.

  • 21. Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?

  • 22. At Kia, we believe that sales is a process. Share with me what you believe are the steps to an effective sale.

  • 23. I see that you have worked for one of our competitors. Tell me about your experience there.

  • 24. At Kia Motors we set daily, weekly, and monthly targets for all of our sales employees. Share with me whether you believe that sales goals motivate you.

  • 25. Kia is one of the fastest growing automobile brands in the world. Tell me about how familiar you are with Kia Motors.

  • 26. I see that you have recently worked for one of our direct competitors. Is there anything, such as a non-compete clause, that might prevent you from working here.

  • 27. Kia Motors prides itself in providing an extensive training program for its sales staff, a large portion of the training involves self-study. Tell me about training you might have received in your previous position.

  • 28. At Kia Motors we like to hire those who see a future in the automobile industry. Tell me what you hope will be your future with us.