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Volkswagen Interview Questions

To help you prepare for a Volkswagen job interview, here are 28 interview questions and answer examples.

Volkswagen was written by and published on August 11th, 2021. Learn more here.

Question 1 of 28

In sales, there are times when things can get a bit hectic. How would you seek to resolve an issue that might arise during yourself and a manager?

How to Answer

The interviewer needs to know that you will have respect for your leaders and communicate professionally, even when they may not respond to you in kind. While you do not always have to agree with your leader, highlight times you worked with your supervisor to ensure a positive outcome.

Written by James McMechan on August 13th, 2021

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28 Volkswagen Interview Questions & Answers

  • 1. In sales, there are times when things can get a bit hectic. How would you seek to resolve an issue that might arise during yourself and a manager?

      How to Answer

      The interviewer needs to know that you will have respect for your leaders and communicate professionally, even when they may not respond to you in kind. While you do not always have to agree with your leader, highlight times you worked with your supervisor to ensure a positive outcome.

      Written by James McMechan on August 13th, 2021

      1st Answer Example

      "I believe that it's my job as a professional to adapt to all types of people, and respect leadership even when I disagree with decisions they make. My previous employer was very hung up on old-school sales techniques, so I had to adapt while putting my own twist on the process to make myself comfortable."

      Written by James McMechan on August 13th, 2021

      2nd Answer Example

      "I have been lucky enough to work with some great people and have not experienced conflict with a boss in the past. If I were to experience conflict in the workplace, I would address the situation right away through conversation. It's never a good idea to let conflict simmer, and I'm not afraid to have an uncomfortable conversation to sort a situation out."

      Written by James McMechan on August 13th, 2021

  • 2. At Volkswagen, we want individuals who are comfortable with various forms of communication to the customer. What experience do you have with social media applications.

      How to Answer

      In the competitive marketplace, a good salesperson will need to have a presence on social media. The interviewer is trying to assess if you will be comfortable with different forms of communicating with clients. Give the interviewer a brief overview of the applications you are experienced in and assure them that you can learn additional methods, should they be new to you.

      Written by James McMechan on August 13th, 2021

      1st Answer Example

      "In my previous position, I learned how to make Facebook videos and create posts on Instagram. These helped me reach people I had never even met. I am versed in several different social media sites and have my own YouTube channel where I have made helpful videos on the latest technologies."

      Written by James McMechan on August 13th, 2021

      2nd Answer Example

      "In my previous positions, I have not used a smartphone that much, but I am willing to learn how Volkswagen would prefer. I am technically savvy and confident that I can pick up any program you need me to."

      Written by James McMechan on August 13th, 2021

  • 3. Volkswagen believes in developing great leaders. What is your management style?

      How to Answer

      The interviewer knows that there are different leadership styles and needs to assess whether yours will be a good fit. Speak to the hiring manager about what sets you apart as a leader and manager. Be positive in your ability to encourage, motivate and get the most from your team.

      Written by James McMechan on August 13th, 2021

      1st Answer Example

      "I do consider myself to be an effective leader. I believe in setting clear expectations for my people and then coaching them up to achieve success. I am a motivator who loves to affirm my team. We win together. We lose together. I am looking forward to having an opportunity to share my talents with Volkswagen."

      Written by James McMechan on August 13th, 2021

      2nd Answer Example

      "I believe that leadership shows itself in many forms, But as for myself, I prefer to manage my staff with enthusiasm and energy. I praise in public, and I correct in private. I feel that I would be a good fit for Volkswagen."

      Written by James McMechan on August 13th, 2021

  • 4. At Volkswagen, we encourage our employees to look for ways we can improve our processes. Tell me about a time when you took the initiative to improve work related procedures.

      How to Answer

      The interviewer is looking for an employee who is engaged in the pursuit of excellence. Share with your interviewer that you are the kind of person who can take the initiative to find ways to improve customer service. Talk to the hiring manager about a time when you helped improve a process in the workplace.

      Written by James McMechan on August 13th, 2021

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  • 5. List the top 3 skills that you most define you as a person.

      How to Answer

      You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit Volkswagen if you are hired.

      Written by James McMechan on August 13th, 2021

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  • 6. Volkswagen believes in helping our employees achieve a healthy work-life balance. What are some things you do when you are not working to achieve that?

      How to Answer

      The interviewer recognizes that happy employees are more willing to stay long-term. The hiring manager wants to know that you have healthy outlets to be a well-rounded person. This is a wonderful opportunity to share with your interviewer something about yourself that is more personal.

      Written by James McMechan on August 13th, 2021

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  • 7. Volkswagen uses a specialized customer database system. Tell me about any exposure you might have had to other customer management systems.

      How to Answer

      The interviewer needs to know that you are willing to learn what might be a totally new system to you. Be positive about your ability to be trained on the system that Volkswagen uses.

      Written by James McMechan on August 13th, 2021

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  • 8. This position at Volkswagen will require you to operate a motor vehicle, is there any reason this might be a problem for you?

      How to Answer

      More than likely, the insurance company Volkswagen uses will require every employee to have a valid driver's license and a clean driving record. The interviewer must ask this question so that any applicants who have issues can be removed from consideration.
      Be honest about any limitations or past offenses. The hiring manager will appreciate your honesty. While it may prevent you from getting the job, it will save embarrassment when the company has to withdraw its offer of employment.

      Written by James McMechan on August 13th, 2021

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  • 9. Would you describe yourself as a structured individual or someone who prefers to go with the flow?

      How to Answer

      Sales is a profession when the customer needs can constantly interrupt your day. The interviewer is trying to assess if you are a person who can handle constant disruptions without getting frustrated by them. Reassure the hiring manager that you want to help customers whenever they show up and that you can do so with a smile on your face.

      Written by James McMechan on August 13th, 2021

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  • 10. In this position, you will likely have some access to customers private information. Tell me about what you believe about protecting a customer's private information.

      How to Answer

      Safeguarding a customer's private information is a sacred trust. The interviewer needs to know that you are a person who understands the importance of this and will do everything you can to help keep your customers' information private. Reassure the interviewer that you recognize the possibility of identity theft and some specific things you can do to keep that from happening on your watch.

      Written by James McMechan on August 13th, 2021

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  • 11. Sales can be a position that requires long hours. Share with me any scheduling conflicts that might exist for you.

      How to Answer

      Like other retail establishments, Volkswagen has published hours of business. Most sales staff are required to work longer hours and weekends. The interviewer is assessing if you will be available to report for work when scheduled and work the necessary hours to be successful. Be honest about any conflicts you perceive might happen, and be positive about working the schedule the company gives you.

      Written by James McMechan on August 13th, 2021

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  • 12. Looking at your resume, I see multiple gaps between employment. What were you doing during those gaps?

      How to Answer

      There are many reasons for having a gap in your resume, and it's best to be honest and upfront about the reasons. Gaps are okay to have so long as there is a legitimate reason behind them. Also, show the interviewer that you did not remain dormant during that time. Talk about any courses you took, volunteer work you did, or any lucrative hobbies that filled your time.

      Written by James McMechan on August 13th, 2021

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  • 13. Sales is often about self-motivation. What are some ways you employee to motivate yourself and others around you?

      How to Answer

      The interviewer needs to know that you are the kind of person who can be self-motivated and doesn't need constant attention. This quality will show that you have the ability to persist during downtimes and not give up when times get hard. Be positive about your ability to energize yourself to a task and your desire to set a great example for your teammates.

      Written by James McMechan on August 13th, 2021

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  • 14. We are moving quickly into second interviews. What is your availability like over the next few days?

      How to Answer

      Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.

      Written by James McMechan on August 13th, 2021

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  • 15. At Volkswagen we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?

      How to Answer

      The interviewer wants to learn what attracted you to apply for a position with Volkswagen. Having a genuine interest in the automobile industry can indicate that you intend to make this a career rather than a temporary stop-gap until something else comes along. Think about the factors that stand out to you the most when considering a career with Volkswagen. Be positive and energetic about the possibility of working for the company.

      Written by James McMechan on August 13th, 2021

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  • 16. In a world of changing technology, Volkswagen requires it's sales staff to be comfortable with a smart phone. Share with me your comfort level and any training you have receives in warm and cold calling.

      How to Answer

      Today, many consumers prefer to shop online and over their smartphones. The interviewer needs to know that you are comfortable using a phone and are not afraid to make calls. Assure the interviewer that you understand the importance of following scripts on sales calls in the automotive industry.

      Written by James McMechan on August 13th, 2021

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  • 17. At Volkswagen we put a lot of pride in our customer service. Share with me what you think good customer service is.

      How to Answer

      Volkswagen strives to exceed their customers' expectations continually. The interviewer needs to hire someone who shares this desire for the client. Assure the interviewer that you take customer service seriously. Use an example of when you have gone over and above the general expectations to make a customer happy. Be sure to acknowledge the customer service efforts that Volkswagen puts forward.

      Written by James McMechan on August 13th, 2021

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  • 18. The automobile industry is competitive. Are you comfortable working in a competitive environment?

      How to Answer

      Oftentimes, positions within the automotive industry are sales and numbers-driven. The interviewer needs to assess if you have the hunger to compete for sales. Assure the interviewer that you are comfortable and capable of working within a highly competitive environment.

      Written by James McMechan on August 13th, 2021

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  • 19. At Volkswagen, you will need to communicate well with other departments. Share with me any experience you might have in working with people in other positions than yours.

      How to Answer

      The interviewer needs to assess if you can get along with others, specifically those with a different agenda than yours. The company needs to hire true team players. Share with the hiring manager specific examples of interdepartmental communications that you might be a part of. Be positive about your contribution to the success of the organization and how good communication contributed to it.

      Written by James McMechan on August 13th, 2021

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  • 20. At Volkswagen, we take employee appearance seriously. This position requires you to wear a uniform each day. Share with me about the guidelines your current position has in this matter

      How to Answer

      The interviewer knows that first impressions count. He needs to assess if you are the kind of person who takes pride in their appearance because that same quality will likely be displayed in other areas. Share with the hiring manager what kind of uniform you might have had to wear and the steps you took to ensure you were presentable every day. Reassure the interviewer that the same attention to detail you have about what you wear you will have for every guest you encounter.

      Written by James McMechan on August 13th, 2021

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  • 21. Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?

      How to Answer

      Talking about salary and compensation expectations can be uncomfortable, but it is a necessary conversation between yourself and the hiring manager. The interviewer knows that working in a pure commission environment can create additional stress. He is trying to determine if you are proactive enough to constantly strive toward reaching your goals. Be forthcoming about your current compensation plan, and be positive about your abilities to achieve success even without a guarantee.

      Written by James McMechan on August 13th, 2021

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  • 22. At Volkswagen, we believe in hiring great sales people. Tell me about your sales philosophy. What do you think are the qualities of a great sales person?

      How to Answer

      The interviewer is looking for a sales skill set. He is trying to determine if you really have the qualities to be an inspired salesperson. Share with the hiring manager what you believe sales to be and how you fit those qualities. This is an opportunity for you to brag about yourself, so be positive in the way you shine!

      Written by James McMechan on August 13th, 2021

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  • 23. At Volkswagen, we pride ourselves in being actively involved in the local community. Share with me any social causes that are important to you and why you are so passionate about them.

      How to Answer

      Volkswagen takes its corporate responsibility to the communities it serves seriously. From supporting organizations such as Meals on Wheels to Boy and Girls clubs to Habitat for Humanity, Volkswagen tries to find ways to give back. Share with the interviewer some examples of social causes that you believe in. This is your opportunity to highlight causes that you care passionately about.

      Written by James McMechan on August 13th, 2021

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  • 24. At Volkswagen we set daily, weekly, and monthly targets for all of our sales employees. Share with me how your previous company tracked your performance.

      How to Answer

      Every manufacturer will use numbers to track and assess performance. The interviewer needs to know if you are the kind of person who is comfortable setting goals and then working hard to achieve them. Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this environment before, talk about what you did to ensure that your quotas were met. Discuss your ability to work under pressure associated with sales expectations.

      Written by James McMechan on August 13th, 2021

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  • 25. Volkswagen is one of the largest automobile manufacturers in the world, how familiar are you with Volkswagen?

      How to Answer

      The interviewer would like to know that you have done some online research, which may indicate your desire to take your work seriously. By taking the time to investigate the various aspects of the company, this action shows that you want to ensure you are a good fit for Volkswagen and they are right for you. Be confident in sharing any research you have performed, particularly any positive aspects that fuel your desire to consider Volkswagen for a career.

      Written by James McMechan on August 13th, 2021

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  • 26. I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?

      How to Answer

      In competitive markets such as the automobile industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. Be honest and open with the interviewer about any existing restrictions you may have when working for a competing organization.

      Written by James McMechan on August 13th, 2021

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  • 27. At Volkswagen we like to train our employees in our procedures and policies. These courses may require some self-study. Tell me about any training you have had that relates to sales or the automobile industry.

      How to Answer

      Volkswagen will require any employee in sales or service to become a product specialist. The interviewer is trying to assess how committed you might be to learning the information you need to succeed. Reassure the interviewer that you are willing to have the dedication you will need to flourish in the company. Be upbeat about the training you have received.

      Written by James McMechan on August 13th, 2021

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  • 28. At Volkswagen we like to hire those who see a future in the automobile industry. Where do you see this position taking you in the future?

      How to Answer

      The interviewer is attempting to assess your desire to grow in your skills. Having an engaged employee will signal that you would welcome a larger role should it be offered. Talk to the interviewer about the type of career growth that you would like to see with Volkswagen. Be positive as you describe your future and confident about where you see your employment going.

      Written by James McMechan on August 13th, 2021

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