MockQuestions

BMW Group Interview Questions

To help you prepare for a BMW Group job interview, here are 28 interview questions and answer examples.

BMW Group was written by and updated on August 7th, 2021. Learn more here.

Question 1 of 28

Tell me about a time when you might have disagreed with your supervisor and how you handled the situation.

How to Answer

Like any organization, BMW will have a chain of command. Employers want to know that you are respectful of your leaders and that you communicate respectfully without causing a disruption to the company. This is an opportunity to share with your hiring manager how important you believe good communication is. Be positive and careful about what you share because one of the things an interviewer may be looking for is a determination on whether you are an employee who 'bad-mouths' a previous manager, as this might indicate that you are inflexible and unteachable.


Written by James McMechan on August 9th, 2021

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28 BMW Group Interview Questions & Answers

  • 1. Tell me about a time when you might have disagreed with your supervisor and how you handled the situation.

      How to Answer

      Like any organization, BMW will have a chain of command. Employers want to know that you are respectful of your leaders and that you communicate respectfully without causing a disruption to the company. This is an opportunity to share with your hiring manager how important you believe good communication is. Be positive and careful about what you share because one of the things an interviewer may be looking for is a determination on whether you are an employee who 'bad-mouths' a previous manager, as this might indicate that you are inflexible and unteachable.


      Written by James McMechan on August 9th, 2021

      1st Answer Example

      "I believe that it's my job as a professional to adapt to all types of people, and respect leadership even when I disagree with decisions they make. My previous employer and I did not always agree, but I respected his position and carried out his wishes to the best of my ability. I believe that you will find me to be a loyal employee who is willing to do what is asked of me."

      Written by James McMechan on August 9th, 2021

      2nd Answer Example

      "I have been lucky enough to work with some great people and have not experienced conflict with a boss in the past. If I were to experience conflict in the workplace, I would wait until the customer was gone and discuss it privately with my supervisor. I try very hard not to take constructive criticism personally, but instead, use it to better myself as a person and a sales professional."

      Written by James McMechan on August 9th, 2021

  • 2. This position will require you to be able to drive a motor vehicle. Are there any issues that might make it difficult for you to so so?

      How to Answer

      Every car dealership will require you to have a valid driver's license to perform your job. The interviewer must ask this question to ensure that there will be no hindrances to your application. Be forthcoming if there are problems. The interviewer will appreciate you not wasting their time.

      Written by James McMechan on August 9th, 2021

      1st Answer Example

      "I have a valid driver's license with no restrictions. I have not had any tickets or accidents in the last three years."

      Written by James McMechan on August 9th, 2021

      2nd Answer Example

      "I was involved in an accident about six months ago, but it was only a minor fender bender. There are no restrictions on my license."

      Written by James McMechan on August 9th, 2021

  • 3. Would you consider yourself a creative person?

      How to Answer

      Talk to the interviewer about any interest in creativity and how you have implemented that creativity in the workplace.

      Written by James McMechan on August 9th, 2021

      1st Answer Example

      "I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."

      Written by James McMechan on August 9th, 2021

      2nd Answer Example

      "I believe that creativity shows itself in many forms, so although I am not an artsy, creative type, I still consider myself creative. I come up with original ideas regularly and am a strong creative writer."

      Written by James McMechan on August 9th, 2021

  • 4. BMW loves to innovate its brand, by offering newer and more refined models. What are some ways that you drive your own innovation as a person?

      How to Answer

      BMW has a reputation for always refining and thinking outside the box. This is a wonderful opportunity for you to share some innovative thinking that you might have and discussing ways you like to bring innovation and new thinking into your own life. Be positive with the interviewer on ways to strive to be continually adapting and improving your skills.

      Written by James McMechan on August 9th, 2021

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  • 5. Use three words to describe yourself and why those words are important to you?

      How to Answer

      The interviewer is looking for any qualities that he might not be aware of yet. This is a wonderful way to summarize the interview before your time with this hiring manager has to end. You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit BMW Group if you are hired.

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  • 6. At BMW, you will be required to wear a uniform, generally nice slacks and a polo? Is there anything that might cause any hesitation is wearing a uniform like the one I described?

      How to Answer

      Most car dealerships have dress codes that are designed to bring conformity to the sales staff. If you have any hesitations, like tattoos on your arms, or other things, now is the time to acknowledge them and open a discussion with your hiring manager. I there are issues, ask for clarification on the specifics of the dealership's dress code policies.

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  • 7. Why do you believe you will have success at this position with BMW Group?

      How to Answer

      This is a good time to highlight your skills and show the interviewer that you are the best choice for the position.

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  • 8. How do you organize your day?

      How to Answer

      Share some of the tools you have found helpful to stay on task and organized. If you keep a day planner or an organizer on your phone, explain how they have helped you keep track of assignments and tests. If you like to make to-do lists, this is a great example of a tool that can help you stay organized and prioritize.

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  • 9. Would you describe yourself as a more structured person, or someone who is more flexible?

      How to Answer

      Despite the best of training, customers do not always follow our scripts. The car dealership will need you to stay flexible when dealing with customers. The interviewer needs to know that you are willing to adapt to new situations and meet and greet each guest. Share with the hiring manager that you recognize the need to think fast and adapt to where your customer happens to be in the buying process. Be positive about maintaining a balance between structure and flexibility.

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  • 10. This position will require you to effectively work with other departments and their managers. Tell me about a time when you have had to interact with employees from different departments and how it went.

      How to Answer

      The interviewer is looking for whether you can be a true team player by gauging how well you work with other departments. When answering this question, focus on times when you communicated with another department and how you could work together to finish a task. Be positive about your willingness to contribute to the success of the project.

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  • 11. At BMW, we value our customers privacy and try to safeguard their personal information when they provide it to us/ Tell about a time when you were given someone's personal info and what you did to guard it.

      How to Answer

      Companies want to know they are hiring loyal and honest employees. Protecting a customer's personal information is a sacred trust. Reassure the interviewer that you are keenly aware of how important this area is, and be positive about sharing any times when you were forced to keep a customer's info private.

      Written by James McMechan on August 9th, 2021

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  • 12. Looking at your resume, I see multiple gaps between employment. What were you doing during those gaps?

      How to Answer

      There are many reasons for having a gap in your resume, and it's best to be honest and upfront about the reasons. Gaps are okay to have so long as there is a legitimate reason behind them. Also, show the interviewer that you did not remain dormant during that time. Talk about any courses you took, volunteer work you did, or any lucrative hobbies that filled your time.

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  • 13. At BMW, we seek to hire individuals who excel at self-motivation. Describe some things that you do to motivate yourself.

      How to Answer

      A huge part of sales is motivating yourself toward achieving your sales goals. The interviewer needs to know that you will be a self-motivated individual rather than an employee who needs constant reinforcement. This is an opportunity for you to share specific ways you keep your attitude bright and positive. Reassure the interviewer that you are the kind of person who sticks to their commitments, even if the situation gets tough.


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  • 14. We are moving quickly into second interviews. What is your availability like over the next few days?

      How to Answer

      Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.

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  • 15. At BMW Group we seek to hire individuals who have a keen interest in the automobile industry. How familiar are you with automobiles and BMW in particular?

      How to Answer

      The interviewer wants to know what attracted you to apply for a position at BMW. Having an interest in the automobile industry can indicate if you, as the applicant, are planning on making this a career or seeking temporary employment until something else comes along. Think about the factors that motivated you to seek a position with BMW. When you answer the question, show that you have researched BMW by giving specific reasons why you wish to work for them.

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  • 16. Your position at BMW will require extensive use of the phone, how experienced are you are warm and cold calling?

      How to Answer

      Like most car dealerships, sales consultants must be comfortable with phone skills. Not everyone likes to cold call, but it's still a very effective way of selling and ensuring that you are top of mind for customer purchases. Assure the interviewer that you understand the importance of follow-up sales calls in the automotive industry.

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  • 17. At BMW Group we put a lot of pride in our customer service. How do you go above and beyond for your clientele?

      How to Answer

      At times, Luxury customers can be demanding in their expectations. Assure the interviewer that you take customer service seriously. Use an example of when you have gone over and above the general expectations to make a customer happy. Be sure to acknowledge the customer service efforts that BMW Group puts forward.

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  • 18. The automobile industry is competitive. Are you comfortable working in a competitive environment?

      How to Answer

      Oftentimes, positions within the automotive industry are sales and numbers-driven. Assure the interviewer that you are comfortable and capable of working within a highly competitive environment where your performance is judged against the performance of your peers.

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  • 19. In your opinion, what sets the BMW product apart from our competitors?

      How to Answer

      BMW prides itself on producing a high-quality luxury vehicle based on precise engineering and technology. The interviewer needs to know that you have invested some time before the interview to become familiar with the BMW product. Be confident about sharing one or two things that most impress you about the kinds of vehicles that BMW products. Choose one factor that impresses you the most and briefly talk about this with the interviewer.

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  • 20. At BMW, we pride ourselves in being able to listen to our customers. What are some things that you do to be a good listener?

      How to Answer

      Listening to your customers' feedback is extremely important in the luxury market. The interviewer needs to know that you will not be so focused on making a sale that you will forget to listen to a customer's specific needs and wants. In addition, how you take care of a guest after the sales can be an indicator of how much you care about excellence. Be positive with the interviewer about your commitment to doing your very best and why customer feedback is important in retaining customers.

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  • 21. At BMW, our sales positions are fully commissioned based. Are you confident enough in your sales abilities to work on 100% commission?

      How to Answer

      This is an important question for the interviewer to ask. They know that if you do not make an adequate living selling their vehicles, you will likely get frustrated and quit. Talking about salary and compensation expectations can be uncomfortable, but it is necessary to talk between yourself and the hiring manager. Be positive and open about your sales abilities and your familiarity with commission sales.

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  • 22. Tell me about your sales performance this year.

      How to Answer

      Numbers and percentages don't lie. This is the best time to brag about yourself and your achievements in your current / most recent position.

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  • 23. At BMW Group, we believe in supporting social responsibility and community causes, such as education initiatives. Tell me about any charities or social causes you support and why they are important to you.

      How to Answer

      The interviewer is attempting to determine if you are an employee who will capture the company's vision and work to support it. BMW currently builds its involvement in social responsibility in HIV research, Community Improvement, and Education. Researching the company before your interview will demonstrate your desire to be a part of their culture and go a long way toward making a great impression. Be positive about any charities that you support and why they are important to you.

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  • 24. At BMW Group we set daily, weekly, and monthly targets for all of our sales employees. Have you worked with very specific KPI's as of late?

      How to Answer

      Every car dealership will set goals for their sales staff to establish targets and then track progress. Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this environment before, talk about what you did to ensure that your quotas were met. Discuss your ability to work under pressure associated with sales expectations.

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  • 25. At BMW, we believe in a sales process that guides our interactions with our clients, tell me about what experience you may have with sales.

      How to Answer

      The interviewer would like to know how much experience you have had in the art of selling. This is an opportunity to demonstrate what you believe about the sales process and why it is important to guide a customer to the point of sale. Be positive about your skills and show eagerness to learn more to improve them.

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  • 26. I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?

      How to Answer

      In competitive markets such as the automobile industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. Be honest and open with the interviewer about any existing restrictions you may have when working for a competing organization.

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  • 27. At BMW Group we like to train our employees in both product knowledge and sales skills. This training may involve webinars as well as other forms of training. Sahre with me your experience with training you may have received at your current position.

      How to Answer

      BMW will want its sales staff to become product specialists and, as such, will likely expose you to extensive training on the features of its various models. This is an opportunity for you to reassure the hiring manager that you are committed to learning everything you can as quickly as possible so that you may begin your career with BMW.

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  • 28. For almost a hundred years, BMW has been making luxury automobiles, how familiar are you with BMW?

      How to Answer

      The interviewer would like to know that you have done some research into the company. This may suggest that you are committed to being an engaged and enthusiastic employee. This is a wonderful opportunity to share some specific things you learned about the company and how engaged you are. Be positive in answering the question. Let the interviewer see your passion and purpose.

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