28 BMW Group Interview Questions & Answers
Below is a list of our BMW Group interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Tell me about a time when you might have disagreed with your supervisor and how you handled the situation.
How to Answer
Like any organization, BMW will have a chain of command. Employers want to know that you are respectful of your leaders and that you communicate respectfully without causing a disruption to the company. This is an opportunity to share with your hiring manager how important you believe good communication is. Be positive and careful about what you share because one of the things an interviewer may be looking for is a determination on whether you are an employee who 'bad-mouths' a previous manager, as this might indicate that you are inflexible and unteachable.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I believe that it's my job as a professional to adapt to all types of people, and respect leadership even when I disagree with decisions they make. My previous employer and I did not always agree, but I respected his position and carried out his wishes to the best of my ability. I believe that you will find me to be a loyal employee who is willing to do what is asked of me."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have been lucky enough to work with some great people and have not experienced conflict with a boss in the past. If I were to experience conflict in the workplace, I would wait until the customer was gone and discuss it privately with my supervisor. I try very hard not to take constructive criticism personally, but instead, use it to better myself as a person and a sales professional."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
2. This position will require you to be able to drive a motor vehicle. Are there any issues that might make it difficult for you to so so?
How to Answer
Every car dealership will require you to have a valid driver's license to perform your job. The interviewer must ask this question to ensure that there will be no hindrances to your application. Be forthcoming if there are problems. The interviewer will appreciate you not wasting their time.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I have a valid driver's license with no restrictions. I have not had any tickets or accidents in the last three years."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I was involved in an accident about six months ago, but it was only a minor fender bender. There are no restrictions on my license."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
3. Would you consider yourself a creative person?
How to Answer
Talk to the interviewer about any interest in creativity and how you have implemented that creativity in the workplace.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I believe that creativity shows itself in many forms, so although I am not an artsy, creative type, I still consider myself creative. I come up with original ideas regularly and am a strong creative writer."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
4. BMW loves to innovate its brand, by offering newer and more refined models. What are some ways that you drive your own innovation as a person?
How to Answer
BMW has a reputation for always refining and thinking outside the box. This is a wonderful opportunity for you to share some innovative thinking that you might have and discussing ways you like to bring innovation and new thinking into your own life. Be positive with the interviewer on ways to strive to be continually adapting and improving your skills.
Written by James McMechan on August 9th, 2021
1st Answer Example
"In my previous position, I was always looking for ways to deliver our goods and services to our customers. For example, I worked with our IT team to develop a company app to allow customers to order and pick up their goods through contactless methods because of the pandemic. I love to study new ways that our competitors are reaching their guests to learn how to improve. I know BMW has a track record for constantly refining its product. I believe I will fit right into that kind of culture."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"This year, I asked my manager if we could refine the inventory control sheet to make it more efficient and effective. I am always looking for ways that we can improve our processes without sacrificing our guests' satisfaction. I love to learn new skills and often use what I learn to improve my own abilities."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
5. Use three words to describe yourself and why those words are important to you?
How to Answer
The interviewer is looking for any qualities that he might not be aware of yet. This is a wonderful way to summarize the interview before your time with this hiring manager has to end. You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit BMW Group if you are hired.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I would have to say that I am a leader - because I like to motivate and encourage others to do their very best. Dedicated - because I believe in seeing a task through to its completion. And teachable - because I am always willing to learn new things."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"The three words I would use are kind - because I always think the best of others. Loyal - because I was at my previous position for twelve years, and energetic - because I always have a smile on my face. I look forward to being a part of the team at BMW and bringing those qualities to work every day!"
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Loyalty is the most important! It helps build trust and respect between employees and the company, which will lead to a long-term stable and successful career.
Creativity is also very important, being able to think differently and create new ways for work efficiency and also solve problems in innovative ways.
Being detail-oriented is very valuable because it allows you to catch mistakes, identify problems, and produce high-quality work."
Jaymie's Feedback
6. At BMW, you will be required to wear a uniform, generally nice slacks and a polo? Is there anything that might cause any hesitation is wearing a uniform like the one I described?
How to Answer
Most car dealerships have dress codes that are designed to bring conformity to the sales staff. If you have any hesitations, like tattoos on your arms, or other things, now is the time to acknowledge them and open a discussion with your hiring manager. I there are issues, ask for clarification on the specifics of the dealership's dress code policies.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leader board, and I do like that concept because it creates a healthy bit of personal competition in me as well."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have no issues with wearing a uniform. It makes things a lot earlier than trying to figure out what to wear. I would be very interested in discussing your shirts and seeing what you might offer."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
7. Why do you believe you will have success at this position with BMW Group?
How to Answer
This is a good time to highlight your skills and show the interviewer that you are the best choice for the position.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I feel that I will be successful in this position because I am passionate about what your organization stands for. I can clearly see your vision and have already drafted some great ideas on how I can help BMW continue its drive towards excellence."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"My organizational skills will be a major asset to you, and I also bring with me a strong track record of increasing sales and client base. These are just a couple of the reasons I feel that I'll be successful in this role with BMW Group."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
8. How do you organize your day?
How to Answer
Share some of the tools you have found helpful to stay on task and organized. If you keep a day planner or an organizer on your phone, explain how they have helped you keep track of assignments and tests. If you like to make to-do lists, this is a great example of a tool that can help you stay organized and prioritize.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I keep an updated Outlook calendar to keep track of work appointments, deadlines, and all of my outside activities. I am good at managing my time so that I complete projects on time and am prepared for customer appointments."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"A few of the tools that I use during the day to stay organized include Google Calendar, Slack, and Freedcamp. These tools help me to stay on top of my schedule and easily collaborate with my team."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
9. Would you describe yourself as a more structured person, or someone who is more flexible?
How to Answer
Despite the best of training, customers do not always follow our scripts. The car dealership will need you to stay flexible when dealing with customers. The interviewer needs to know that you are willing to adapt to new situations and meet and greet each guest. Share with the hiring manager that you recognize the need to think fast and adapt to where your customer happens to be in the buying process. Be positive about maintaining a balance between structure and flexibility.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I like to structure my day with a plan of action early in the morning, but I know that this plan often gets interrupted by customers and other things, so I try to stay flexible. Guests do not like to be kept waiting, so I am always willing to set aside a task I am in the middle of to give the client my undivided attention. Follow-up phone calls can wait, especially if a guest is right there in front of you."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I would describe myself as a structured person because I am most comfortable when I know exactly what is required and how to accomplish a task. However, over the years, I have learned how to be flexible because clients and other interruptions happen all the time. I am not bothered when a guest has a question or needs to be helped. I think that you will find me an employee who can do both areas well."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
10. This position will require you to effectively work with other departments and their managers. Tell me about a time when you have had to interact with employees from different departments and how it went.
How to Answer
The interviewer is looking for whether you can be a true team player by gauging how well you work with other departments. When answering this question, focus on times when you communicated with another department and how you could work together to finish a task. Be positive about your willingness to contribute to the success of the project.
Written by James McMechan on August 9th, 2021
1st Answer Example
"In my previous job, I often had to work with the accounting department to ensure that all our parts were being billed correctly. We held daily meetings where we reviewed the previous day's sales and corrected any errors. I appreciated those meetings because they helped me grow as a parts person and fostered a good relationship with the rest of the team. I look forward to bring that same attitude of positive exchange to BMW."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"As a sales staff member, I was required to up-sell accessories all the time, which meant working with our parts department. I found that good and clear communication between myself, parts, and the customer went a long way to ensuring great customer satisfaction. I also learned how important invoices and billing statements are. I enjoyed learning about the back-of-the-house operations.."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
11. At BMW, we value our customers privacy and try to safeguard their personal information when they provide it to us/ Tell about a time when you were given someone's personal info and what you did to guard it.
How to Answer
Companies want to know they are hiring loyal and honest employees. Protecting a customer's personal information is a sacred trust. Reassure the interviewer that you are keenly aware of how important this area is, and be positive about sharing any times when you were forced to keep a customer's info private.
Written by James McMechan on August 9th, 2021
1st Answer Example
"In my previous position, I was forced to take credit applications over the phone. I had to be very careful not to leave any applications on my desk unattended. We had a responsibility to keep those things private for our guests. I have been a victim of identity theft, so I know what a hassle it can be when that happens. I believe that you will find out that I am an employee that is hyper-diligent in this area. "
Written by James McMechan on August 9th, 2021
2nd Answer Example
"Handling a customer's information with care can go a long way to demonstrating how important they are. I believe that our guests recognize when you are vigilant in this area. "
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
12. Looking at your resume, I see multiple gaps between employment. What were you doing during those gaps?
How to Answer
There are many reasons for having a gap in your resume, and it's best to be honest and upfront about the reasons. Gaps are okay to have so long as there is a legitimate reason behind them. Also, show the interviewer that you did not remain dormant during that time. Talk about any courses you took, volunteer work you did, or any lucrative hobbies that filled your time.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I had a gap from 2009-2010 while I was on maternity leave and then another for 6 months in 2015 while I cared for an ailing parent. During that time, I was vigilant in keeping up to date on the market so that my knowledge did not become redundant. I believe that you will find that I have no issues with employment today."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I was laid off in December of 2020 and, due to the pandemic, found it difficult to land employment for the 8 months following that lay off. Luckily, I received a good severance package from my previous employer., so I took the time to travel around, take some additional courses, and I even learned a second language. It was time very well spent."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
13. At BMW, we seek to hire individuals who excel at self-motivation. Describe some things that you do to motivate yourself.
How to Answer
A huge part of sales is motivating yourself toward achieving your sales goals. The interviewer needs to know that you will be a self-motivated individual rather than an employee who needs constant reinforcement. This is an opportunity for you to share specific ways you keep your attitude bright and positive. Reassure the interviewer that you are the kind of person who sticks to their commitments, even if the situation gets tough.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I believe that my self-motivation is best displayed when things don't go as I planned. I do my utmost to keep my promises so that if I commit to doing something, I stay with that task until I complete it. I listen to motivational tapes, like Tony Robbins, in the mornings just to make sure my head and thinking are right. I am not a person who requires constant affirmation, but I do appreciate it when a supervisor recognizes a job that I have done well."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I like to motivate myself by focusing on a positive thought every morning during my quiet times. I spend just a few minutes getting my mind right before I attack the day's tasks. I love to hear words of encouragement from my supervisor and my teammates. That kind of affirmative culture can go a long way to helping us all reach our goals."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Waking up and being able to say to myself I’m going to work as a BMW representative, is all I need for motivation."
Jaymie's Feedback
14. We are moving quickly into second interviews. What is your availability like over the next few days?
How to Answer
Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I can make myself available at any time, with some notice. The ideal times for me to interview are between 8-13 AM and 3-5 PM Monday through Friday."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I am happy to make myself available at your earliest convenience. I am very interested in this role and am excited at the possibility of moving farther on in the interview process."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
15. At BMW Group we seek to hire individuals who have a keen interest in the automobile industry. How familiar are you with automobiles and BMW in particular?
How to Answer
The interviewer wants to know what attracted you to apply for a position at BMW. Having an interest in the automobile industry can indicate if you, as the applicant, are planning on making this a career or seeking temporary employment until something else comes along. Think about the factors that motivated you to seek a position with BMW. When you answer the question, show that you have researched BMW by giving specific reasons why you wish to work for them.
Written by James McMechan on August 9th, 2021
1st Answer Example
"One of the things that excite me is BMW states that their goal is to create the 'Ultimate Driving Experience.' I am looking forward to discovering what that is all about. I think that my love for cars began when I was a kid, watching my father work on an old Ford we had. Cars have come a long way since then, but I still get excited by them. I am really interested in learning more about the technology that you have in your models. Should you decide to hire me, I look forward to sharing that passion with every customer I encounter."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"The automobile industry is always changing, trying to deliver the very best that they can to the customer. BMW has a reputation for creating the Ultimate Driving Experience and is a global leader in manufacturing luxury automobiles. I want to be a part of the culture of excellence. If you were to hire me, I believe you will see that passion and commitment shine through."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
16. Your position at BMW will require extensive use of the phone, how experienced are you are warm and cold calling?
How to Answer
Like most car dealerships, sales consultants must be comfortable with phone skills. Not everyone likes to cold call, but it's still a very effective way of selling and ensuring that you are top of mind for customer purchases. Assure the interviewer that you understand the importance of follow-up sales calls in the automotive industry.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I have a lot of experience in cold and warm calling. Many of my sales have come from great follow-up habits. I will also call previous buyers to up-sell on our maintenance services and ask for referrals. I find that it's a wonderful way to stay connected with my customers.."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"In my previous position, I was trained weekly on phone skills., so I have some familiarity with the use of scripts and how they can keep me on track. I would love to expand my skills by taking any phone training that you offer and incorporating it into the habits I have already developed. I think you will find that I am not afraid to make calls."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
17. At BMW Group we put a lot of pride in our customer service. How do you go above and beyond for your clientele?
How to Answer
At times, Luxury customers can be demanding in their expectations. Assure the interviewer that you take customer service seriously. Use an example of when you have gone over and above the general expectations to make a customer happy. Be sure to acknowledge the customer service efforts that BMW Group puts forward.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I know that BMW strives to deliver excellence as part of their culture. I believe in going above and beyond with my customers by committing to my follow-up calls because I believe in service after the sale. I have a strong sense of organization, and I always follow up when I say that I will. My customers appreciate my sense of responsibility and the desire that I have to ensure that they are completely satisfied."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I believe that great customer service begins with exceeding their expectations. If I tell them that I will provide an update on their vehicle in 3 hours, I try to call them in 2. Another way that I go above and beyond for my customers is by never saying 'no.' I will say 'let me check into that for you' or 'let me see what I can do' or 'I will certainly try to find that answer for you. It's amazing how a positive spin on all communication can improve a customers' level of satisfaction."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
18. The automobile industry is competitive. Are you comfortable working in a competitive environment?
How to Answer
Oftentimes, positions within the automotive industry are sales and numbers-driven. Assure the interviewer that you are comfortable and capable of working within a highly competitive environment where your performance is judged against the performance of your peers.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I am certainly accustomed to working in a competitive environment. My previous positions include keeping track of daily, weekly, and monthly sales metrics. I am absolutely able to thrive in a competitive environment. I look forward to showing BMW what I can do."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have always been a competitive person and should have no issue with working in a competitive environment. I use the performance of my teammates to motivate myself to do more and be better. I feel that you will find me to be one of your top performers."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
19. In your opinion, what sets the BMW product apart from our competitors?
How to Answer
BMW prides itself on producing a high-quality luxury vehicle based on precise engineering and technology. The interviewer needs to know that you have invested some time before the interview to become familiar with the BMW product. Be confident about sharing one or two things that most impress you about the kinds of vehicles that BMW products. Choose one factor that impresses you the most and briefly talk about this with the interviewer.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I have researched BMW Group a great deal and feel that the one thing that sets your product apart from others is the fact that you have the most incredible manufacturer's guarantee of 4 years or 50k miles with complimentary maintenance. Luxury buyers want security when they make such a large purchase, and BMW Group offers just that."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I believe that what sets your product apart from others is the massive amount of engineering and testing that goes into producing your vehicles. I loved reading about the balance and performance standards that BMW insists on. I also have a friend who owns a BMW, and every time I drive her car, I am very impressed with how it handles on the road. I have to say that it is by far one of the best cars I have ever experienced,"
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
20. At BMW, we pride ourselves in being able to listen to our customers. What are some things that you do to be a good listener?
How to Answer
Listening to your customers' feedback is extremely important in the luxury market. The interviewer needs to know that you will not be so focused on making a sale that you will forget to listen to a customer's specific needs and wants. In addition, how you take care of a guest after the sales can be an indicator of how much you care about excellence. Be positive with the interviewer about your commitment to doing your very best and why customer feedback is important in retaining customers.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I feel that listening to our guests is the first crucial step in being able to meet their needs and wants. A salesperson shouldn't just be a good talker but also a good listener. I strive to engage in active listening, which means that I ask questions and create a dialogue with the guest to understand them completely. Many luxury customers know exactly what they want, and my job is to deliver that product or type of service to them. I can hardly wait to do this for BMW."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I believe that customer feedback is essential in how we serve our clients. If we do not listen to what our customers tell us, how can we ever deliver excellent service? I believe that excellence should be the goal in every interaction we have with a guest. I try to listen to my guest as they express their desires about what they need in a vehicle. If BMW prides itself on being the Ultimate Driving Experience, a big part of that must center around listening to our guests' feedback."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
21. At BMW, our sales positions are fully commissioned based. Are you confident enough in your sales abilities to work on 100% commission?
How to Answer
This is an important question for the interviewer to ask. They know that if you do not make an adequate living selling their vehicles, you will likely get frustrated and quit. Talking about salary and compensation expectations can be uncomfortable, but it is necessary to talk between yourself and the hiring manager. Be positive and open about your sales abilities and your familiarity with commission sales.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I have worked on 100% commission in my last two sales positions; however, that is not my preference for the first few months as I become comfortable in a new position. Currently, I am on a compensation guarantee of $4K/month or full commission, whichever is greater. I would be very interested in hearing about the compensation that BMW provides."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have worked in a 100% commission role for many years. I am comfortable enough with my sales abilities and customer base to take on another commission-driven role. In my former positions, I was able to sell enough units to make a comfortable living."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
22. Tell me about your sales performance this year.
How to Answer
Numbers and percentages don't lie. This is the best time to brag about yourself and your achievements in your current / most recent position.
Written by James McMechan on August 9th, 2021
1st Answer Example
"So far this year, I am 113% to target with 3 more months to go. I have been the top sales performer in our dealership for the past 5 months. I attribute this success to my ability to do follow-ups as well as my strong cold calling skills. I look forward to an opportunity to perform as well for BMW."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I believe that the company has been pleased with my performance because I consistently meet my sales quotas. I look forward to showing you what I can do, should you hire me."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
23. At BMW Group, we believe in supporting social responsibility and community causes, such as education initiatives. Tell me about any charities or social causes you support and why they are important to you.
How to Answer
The interviewer is attempting to determine if you are an employee who will capture the company's vision and work to support it. BMW currently builds its involvement in social responsibility in HIV research, Community Improvement, and Education. Researching the company before your interview will demonstrate your desire to be a part of their culture and go a long way toward making a great impression. Be positive about any charities that you support and why they are important to you.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I want to work for BMW Group because you have a reputation of being very active in organizations I support, like the 5k walk/run for heart Disease that I support. That cause is dear to me because my father passed away from a heart attack several years ago. I love the fact that BMW sponsors the Robotics Challenge every year, which allows area high school students to show off their engineering skills. I was on one of those teams a few years ago. I want to be a part of this kind of culture."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have a couple of friends who work for BMW Group, and they are constantly talking about how involved BMW is in helping the community. Every Christmas, you support the Salvation Army and the Angel tree programs, which help needy families. During the summer, you offer scholarships for math and science students. I support Habitat for Humanity which builds low-cost housing for needy families to have a place to live. I'd be thrilled to join your team."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
24. At BMW Group we set daily, weekly, and monthly targets for all of our sales employees. Have you worked with very specific KPI's as of late?
How to Answer
Every car dealership will set goals for their sales staff to establish targets and then track progress. Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this environment before, talk about what you did to ensure that your quotas were met. Discuss your ability to work under pressure associated with sales expectations.
Written by James McMechan on August 9th, 2021
1st Answer Example
"In my current position, we have many KPI's and other metrics that are measured and discussed in our weekly sales meetings. I am consistently a top performer in my company. I do thrive on high expectations and enjoy seeing my name at the top of the sales board. I use those numbers to motivate myself."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I am excited by goals and sales quotas that I can have input in. I am consistently a top producer in our company and like having a target to shoot for. In my current position, we are graded on units sold and delivered and our Customer Sales Index, which gives a score based on customer feedback ratings. I am happy to report that I had a 4.98 out of 5 the last six months running."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
25. At BMW, we believe in a sales process that guides our interactions with our clients, tell me about what experience you may have with sales.
How to Answer
The interviewer would like to know how much experience you have had in the art of selling. This is an opportunity to demonstrate what you believe about the sales process and why it is important to guide a customer to the point of sale. Be positive about your skills and show eagerness to learn more to improve them.
Written by James McMechan on August 9th, 2021
1st Answer Example
"In my last position, I was trained on a process called the Road to the Sale, which basically outlined the steps from how to Greet a customer, to Performing a Needs Analysis, to Presenting a Product and closing the Sale. I learned from a wonderful trainer who had been in the car business for many years, and I am eager to show what I learned should BMW decide to hire me. I am also looking forward to incorporating your sales process into my own so that I can develop my skills."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I do believe in a sales process and that you have to meet the customer where they are at. They might be new to BMW, so you start with an energetic Meet and Greet. They might want information. In that case, A needs analysis is important. They may have already done their research and are ready to make a purchase. In those cases, you can often perform a demonstration and moved to negotiations. I think no matter where the guest is in the buying process, a good salesperson meets them there and guides them toward making a purchase."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
26. I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?
How to Answer
In competitive markets such as the automobile industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. Be honest and open with the interviewer about any existing restrictions you may have when working for a competing organization.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past 3 years. I am not restricted when it comes to accepting offers of employment from competing dealerships."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"If you do not have a non-compete agreement: "I am happy to say that I do not have any restrictions to my employment. I am excited about the possibility of working for BMW."
Written by James McMechan on August 9th, 2021
27. At BMW Group we like to train our employees in both product knowledge and sales skills. This training may involve webinars as well as other forms of training. Sahre with me your experience with training you may have received at your current position.
How to Answer
BMW will want its sales staff to become product specialists and, as such, will likely expose you to extensive training on the features of its various models. This is an opportunity for you to reassure the hiring manager that you are committed to learning everything you can as quickly as possible so that you may begin your career with BMW.
Written by James McMechan on August 9th, 2021
1st Answer Example
"If I could take training in any area with BMW Group I would first like to become a subject matter expert on your particular products and technology. I don't believe that you can effectively represent BMW if you do not know the product. I want to be able to answer any questions my customers might have. Beyond that, I am always willing to learn what I can, and I have no trouble with self-study should that be asked of me."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I would be thrilled to take additional training on negotiations and closing a sale. I'm happy to hear that you offer continued training for your employees!"
28. For almost a hundred years, BMW has been making luxury automobiles, how familiar are you with BMW?
How to Answer
The interviewer would like to know that you have done some research into the company. This may suggest that you are committed to being an engaged and enthusiastic employee. This is a wonderful opportunity to share some specific things you learned about the company and how engaged you are. Be positive in answering the question. Let the interviewer see your passion and purpose.
Written by James McMechan on August 9th, 2021
1st Answer Example
"I did some research into BMW and was interested to learn how long your company has been in business. I didn't realize that your company started making engines for aircraft and motorcycles and then moved into making automobile engines a few years later. I also learned that your logo is based on the flag of Bavaria with the blue and white colors of the flag and represents an airplane propeller. I also know that BMW makes several other brands, like Mini and Rolls-Royce. I am very excited to have the opportunity to work for a company with such a rich history as the BMW Group."
Written by James McMechan on August 9th, 2021
2nd Answer Example
"I have always been impressed with the quality of BMW. It is one of the best luxury models on the road today, with excellent engineering and safety features. I love the fact that you offer 4 years/50k mile warranty with maintenance included. In addition, you have a strong presence in manufacturing your M series, which is a luxury sports model. I look forward to learning more about how great your models truly are."
Written by James McMechan on August 9th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback