28 Audi Interview Questions & Answers
1. As an employee of Audi, you will have a lot of interaction with management, share with me what you might feel about communicating with your boss in your current position.
How to Answer
The interviewer wants to determine if you are respectful of leadership and will follow the chain of command. In addition, he is looking to see if you 'bad-mouth' a previous employer or supervisor because this may indicate that you are not the kind of person who is teachable or who follows directions well. Be positive as you answer this question, reassuring the hiring manager that you are a professional. Even if you disagree with communication from your manager, you will respect and abide by their decisions without taking them personally.
1st Answer Example
"I believe that it's my job as a sales professional to adapt to all types of people, and respect leadership even when I disagree with decisions they make. I am a positive person who welcomes feedback and thrives on learning how to improve. I never disagree with a manager in front of a customer."
2nd Answer Example
"I have been lucky enough to work with some great people and have adapted to various management styles over the years. I like for any communication with me to be positive and clear to better meet the customer's expectations. I believe in the chain of command, and if I ever had an issue, I would strive to address it with my direct supervisor before doing anything else. I believe you will find me a great team player."
2. This position will require you to learn a CRM system on the computer? How comfortable are you with a DRM system or with using a computer?
How to Answer
Like every car dealership, Audi uses a Customer Relations Management program on their computer to keep track of customers' information. The interviewer needs to know that you are familiar with computers and are not intimidated by using them. Share with the hiring manager how you have used computers in past positions and are always willing to learn new systems.
1st Answer Example
"I have used a variety of customer information applications. My previous position used Affinity - Car-Research System, but I am willing to learn any system you have. Our system required that we enter and extract information on our laptops, so I am pretty well-acquainted with a computer. I look forward to learning the system Audi uses. and don't think it will take me long to master it."
2nd Answer Example
"In my previous position, we used a computer system called XRM which kept track of all our guest's private information. I am very familiar with a computer and have no fear about using one."
3. Would you consider yourself a creative person?
How to Answer
Talk to the interviewer about any interest in creativity and how you have implemented that creativity in the workplace.
1st Answer Example
"I do consider myself to be a creative individual. One example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation."
2nd Answer Example
"I believe that creativity shows itself in many forms, so, although I am not an artsy, creative type, I do still consider myself creative. I come up with original ideas regularly and am a strong creative writer."
4. Sales is about communication. Tell me about your communication skills, both verbally and written.
How to Answer
The interviewer needs to know that you have the skills needed to interact with customers both in-person and electronically. Reassure the customer that you can effectively persuade a customer to consider your product by presenting it well in person and that you can type and proofread emails and texts before sending them to clients. Be positive in reassuring the hiring manager that you understand how important it is to communicate effectively.
1st Answer Example
"I have had years of experience in sales - presenting products to clients, so I believe my verbal in-person skills are excellent. I also feel that I can write well, which has helped me when sending emails or texts to clients. I always proofread what I write to ensure there are no typos or confusing thoughts. I look forward to helping Audi communicate with customers. effectively."
2nd Answer Example
"Because I believe that words are powerful, whether they are verbal or written. I am always practicing my product presentation to improve the word choice or the information to deliver with maximum effect. I am a good writer, so I can send effective emails and texts to the client. I believe that should Audi hire me, they will find me very capable in these areas."
5. Share with me three words that describe yourself.
How to Answer
The interviewer is assessing what qualities you might have that he may not yet be aware of. You have likely gained many great skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit Audi if you are hired.
1st Answer Example
"I would have to say 'multitasker' - 'energetic' - 'loyal' In the past few years, I was able to upgrade my education while still working full time. The biggest skill I gained was my ability to multi-task as I worked the dual role of employee and student. I would say energetic because I thrive on being prompt and upbeat in everything I do. And I would say loyal because I was at my job for 12 years at my previous position."
2nd Answer Example
"I would have to say, 'leader'- because I have strong leadership skills. 'Teacher'- because I love to share information with others. And finally, 'positive' - because I am definitely a glass-half-full sort of person, always looking on the bright side of things."
6. Sales includes the ability to persuade the client toward a buying decision. Share with me a close you have used to make a sale.
How to Answer
The interviewer needs to know that you have some experience in sales, and this question is a direct test. Share with the hiring manager a favorite closing technique that you have used to draw a buying decision from a client. Be positive about what you know and your ability to persuade a customer toward a favorable outcome.
1st Answer Example
"I Believe that there are many different closing techniques that one could use, such as the assumptive close, or the reduction to the ridiculous close. My favorite is 'the summary close,' where I review the value agreements that the customer has mentioned and remind them of the positive things about the product. I am ready to get to work for Audi and show what I can do."
2nd Answer Example
"I use a variety of closes, but I like the take-away close, which suggests that a customer consider options that have fewer features if they are hesitant about spending money. I find that oftentimes the customer will purchase something they want and make a buying decision on the spot rather than sacrifice for something that doesn't do everything they need."
7. Audi is always on the cutting edge of technology as one of our hallmarks. How comfortable are you with incorporating technology into your life?
How to Answer
As a company, Audi is known for its technology development in its vehicles, and these systems are constantly changing or adapting. The interviewer needs to know that you are the kind of person who embraces new things and, more importantly, that you have the ability to patiently share what you know with others. Be positive in answering this question by sharing ways you have adapted to technological changes in your own life and your willingness to learn new things.
1st Answer Example
"One of the things that attracted me to Audi is the technology that the company uses in its vehicles. I am always learning new ways to use technology in my own life, from my smartphone to my computer, and I love sharing what I learn with others. I realize that cars are becoming more and more complicated in the technology they use, so I can hardly wait to help Audi's customers learn how to use them efficiently."
2nd Answer Example
"Audi is known for the great technology that it incorporates in its vehicles. A lot of that technology can be intimidating to someone who is not familiar with it. One of my responsibilities as a salesperson is to make sure that the customer is completely comfortable with how to use the systems in his newly purchased vehicle. I cannot wait to learn more and teach what I learn to our guests."
8. Would you describe yourself as a more structures person, or a person who tends to go with the flow?
How to Answer
The interviewer is attempting to determine if you are a person who is singularly focused on a task or if you have the ability to multitask several projects at once. Because the days can get quite busy at a car dealership, you will need to handle multiple responsibilities. Share with the hiring manager which personality type you are and a willingness to learn the skills to become more balanced. Be positive.
1st Answer Example
"I can multi-task, and that is my personality. However, I have learned how to structure my day and my thoughts to get projects completed over the years. I like the fast pace of the sales department, and for the most part, I thrive at it. But I also have the ability to plan my work and then work my plan. I look forward to doing the same with Audi."
2nd Answer Example
"I prefer to be structured to my day with a morning to-do list. I find that this keeps me organized and gives me a plan to work on during the day. I have also learned how to be more flexible, particularly when I am in front of a customer."
9. At Audi, we are always looking for employees whom we can develop into leaders. Tell me what you think are the qualities of a good leader.
How to Answer
The interviewer is looking for an employee with a long-term vision. Your answer will reveal a great deal about whether you see this position as a way of growing with the company or a placeholder until something else comes along. Assure the hiring manager that you have given thought to your future with the company, and be positive about the leadership qualities that you possess.
1st Answer Example
"I would welcome any opportunity for advancement that the company might offer. I believe that leadership is more about motivation than it is barking orders. I am very good at casting a vision or goal and empowering our employees to meet those goals. I lead with a lot of positive energy and encouragement. I think that, should you hire me, you will recognize the leadership qualities I possess."
2nd Answer Example
"I believe that leaders are made, not born. I mean that every leader has skills that they have learned to become better at what they do. Over the years, I have had the privilege of working with many leaders, some good and some not as much. I believe that I possess some great leadership qualities, like goal-setting, encouragement, and placing the team's needs above my own. If Audi hires me, I think they will see my desire to advance in the company as I make this my long-term career."
10. In sales, you will be required to compete with other sales people to achieve company objectives. Tell me about how you feel about competing with others and ways you might motivate a team member.
How to Answer
The interviewer wants to know if you thrive on competition but do it professionally without discouraging others. He needs to know that you will work hard but also encourage others to do their best. This is a wonderful opportunity for you to share ways to motivate yourself and others with the hiring manager. Be energetic when providing an answer so that your positive personality comes through.
1st Answer Example
"I love to see my name at the top of the sales board each day, and I use it as a primary way of motivation. I believe in encouraging other salespeople and always make a point to congratulate them when they make a sale. I hope they will see the genuine appreciation I have for a job well done, not just inside of me but whenever I see it. At times, I will encourage them to keep up the great work. I look forward to setting this kind of example for your organization."
2nd Answer Example
"I like the competition that comes from sales and always striving to do my best. I use the sales report each day to track my progress and determine where I am in relation to the other sales staff. I support their efforts and always send them a congrats text when I see that they made a sale. I think this keeps things positive and encourages everyone on the team. I can hardly wait to bring my energy and enthusiasm to Audi."
11. In most car dealerships, the hours of operation are fairly long. Are they any schedule times when you would be unavailable to work?
How to Answer
Many car dealerships require employees to be present from opening to close. The interviewer needs to know that you have flexibility in your schedule and will be available when needed, particularly on weekends and evenings. Reassure the interviewer that you understand the time commitment and be forthright about any scheduling conflicts that you might have. Stay positive about your desire to work any shift you might be scheduled for.
1st Answer Example
"I am willing to work when I am needed. I will tell you that I have a college class I am taking on Tuesday and Thursday evenings, from 6 - 9 pm. Other than that, I am available to work whenever the company would need me to. I look forward to getting started at Audi."
2nd Answer Example
"In my previous position, we were required to be on the sales floor from opening to close most days. We have regularly scheduled days off, but rarely ever did we get a weekend. I have no issue with working this kind of schedule to catch as many customers as I can. I look forward to working as much as the company will allow."
12. Looking at your resume, I see multiple gaps between employment. What were you doing during those gaps?
How to Answer
There are many reasons for having a gap in your resume, and it's best to be honest and upfront about the reasons. Gaps are okay to have so long as there is a legitimate reason behind them. Also, show the interviewer that you did not remain dormant during that time. Talk about any courses you took, volunteer work you did, or any lucrative hobbies that filled your time.
1st Answer Example
"I had a gap from 2009-2010 while I was on maternity leave and then another for 6 months in 2015 while I cared for an ailing parent. During that time, I was vigilant in keeping up to date on the market so that my knowledge did not become redundant. Both issues have resolved themselves, and I am eager to continue with my employment."
2nd Answer Example
"I was laid off in December of 2016 and, due to the recession, found it difficult to land employment for a short time following that lay off. Luckily, I received a good severance package from my previous employer. I took the time to travel, and I even learned a second language. It was time very well spent."
13. Sales is a profession that often requires you to motivate yourself mentally. Tell me how some ways you try to inspire yourself when things may not go as you expected them to.
How to Answer
As in any sales profession, there are times when the sale does not happen, despite the best attempt of the sales consultant. The interviewer needs to know that you are not the kind of person who will give up and quit the first time a customer tells you 'no.' This is an opportunity to share with your hiring manager some techniques that you use to persevere and motivate yourself to continue the work, even if the results are not there. Be positive as you answer the question, and remember to show some excitement when providing examples.
1st Answer Example
"I believe that self-motivation is so important because there are times when we won't make the sale, even though we gave it our best effort. I try to remember that every customer I meet is a new opportunity for a sale. I work diligently during the slow periods to lay a good foundation by either improving my skills or getting my head right. I try to stay positive about things and not get too hard on myself. I look forward to bring that enthusiasm and energy to each day at Audi."
2nd Answer Example
"I like to listen to audiotapes on my way to work to help pump me up and get my self-talk right. I agree with you that a high part of sales is mental and staying positive about your efforts. While I may not sell everyone, my goal is to help as many clients as I can energetically and positively. I believe you will find me trying to set a great example for my team."
14. We are moving quickly into second interviews. What is your availability like over the next few days?
How to Answer
Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.
1st Answer Example
"I can make myself available at any time, with some notice. The ideal times for me to interview are between 8-10 AM and 2-5 PM Monday through Friday."
2nd Answer Example
"I am happy to make myself available at your earliest convenience. I am very interested in this role and will be flexible when it comes to interview times."
15. At Audi we seek to hire individuals who have a keen interest in the automobile industry. What interests you most about what we do?
How to Answer
The interviewer wants to know what attracted you to apply for a position at Audi. Having an interest in the automobile industry can indicate that you are looking to make this a career rather than a temporary stop-gap until something else comes along. Think about the factors that mean the most to you about a position with Audi. When answering this question, give specific examples from your research about what you found attractive by giving specific reasons why you want to work for Audi.
1st Answer Example
"Audi has a reputation for being a premier luxury automobile manufacturer that is always on the cutting edge of technology and design. My interest in Audi stems from the opportunities I have had to experience their vehicles firsthand. Every time I drive one, I am so impressed with the drive, the comfort, and the beauty of their models. Should the company hire me, my passion for Audi will definitely transfer to my ability to sell the models. I look forward to having the opportunity to represent a brand I really believe in."
2nd Answer Example
"The automobile industry is always changing, and Audi is no exception because it is innovative. In my previous position, I was exposed to many different models made by lots of different manufacturers. Rarely did we have any issue with an Audi model. I firmly believe that Audi makes an advanced automobile, and I look forward to learning more about them in the days ahead. I think you will find my enthusiasm for the brand will translate into sales, should the company choose to hire me.."
16. this position will require you to utilize the phone for both warm and cold calling. Share with me your telephone skills and what training you have had in this area,
How to Answer
In today's more technologically marketplace, Audi has had to adapt to the use of the smartphone. The interviewer is trying to determine if you are comfortable on the phone and utilizing various methods of communication with the consumer. Not everyone likes to cold call, but it's still a very effective way of ensuring that you are top of mind when it comes to customer purchases. Assure the interviewer that you understand the importance of follow-up sales calls in the automotive industry.
1st Answer Example
"I have a lot of experience in cold and warm calling. Many of my sales have come from great follow-up habits. I am also comfortable with online shoppers and communicating with them via phone, text, or email. In my previous position, there was extensive phone training each week with a coach and a script. I look forward to any training that Audi might have to improve my skills in this area."
2nd Answer Example
"Our world has certainly become a lot more centered around the cellphone. I have had to adapt and learn how to communicate with the customer effectively. In my previous position, I was responsible for doing followup and asking for customer feedback. I learned to be positive, energetic, and engaging on the phone but also respectful of customer's tome. I look forward to using those skills at Audi, should you decide to hire me."
17. At Audi the chances are that you will be exposed to communicating with other departments and other managers. Tell me about any experience you have had working with other departments in your current position.
How to Answer
The interviewer is trying to assess if you are open to constructive criticism and are a good communicator and team player. This is an opportunity for you to show your skills and willingness to contribute to the good of the company and the team. Be positive in explaining how you may have interacted with other departments or managers in the past.
1st Answer Example
"I have always been a team player and have no problems working with other department heads. I would welcome feedback from wherever it came, as long as it was offered in a positive and empowering way. In my previous position, I developed good relationships with several department members, and I believe that I would do the same working for Audi."
2nd Answer Example
"I love to work with other departments because it exposes me to areas that I can learn and grow from. I believe that good communication is essential when you are dealing with other departments. I have had to develop good working relationships with our accounting and corporate office at my present position. I think that treating others with respect and positivity can go a long way to meeting the needs of the customer."
18. The automobile industry is competitive. Are you comfortable working in a competitive environment?
How to Answer
Oftentimes, positions within the automotive industry are sales and numbers-driven. Assure the interviewer that you are comfortable and capable of working within a highly competitive environment.
1st Answer Example
"I am certainly accustomed to working in a competitive environment. My previous positions include keeping track of daily, weekly, and monthly sales metrics. I am absolutely able to thrive in a competitive environment."
2nd Answer Example
"I have always been a competitive individual, from playing team sports my entire life to working in commissioned retail environments. I am definitely comfortable with some friendly competition!"
19. Part of your responsibility at this dealership will be operating motor vehicles. Are there any reasons that might prevent you from doing so?
How to Answer
The interviewer must ask this question to determine that no obstacles prevent you from doing the work they are hiring for. This is an opportunity to be forthcoming about anything on your record that might prevent you from performing your duties, i.e., suspended license, DUI, etc. Be positive about incidents that may have happened, and above all, do not lie to the hiring manager. Most companies will run background checks on your license to ensure that you are telling the truth.
1st Answer Example
"I have had no issues on my driving record for many years, and there are no reasons why I wouldn't be able to drive one of your vehicles when asked to."
2nd Answer Example
"I don't have any current issues. I recently had an episode with a speeding ticket, but I paid the fine and resolved the issue. So my license is valid, and I would be able to drive for you."
20. Here at XYZ dealership, we believe that a first impression is everything; tell me about what you might do to make a good first impression with a guest.
How to Answer
The interviewer is trying to determine if what he sees in front of him is actually the person you are in real life. Because appearances can be deceiving, he needs to know that you are committed to always putting your best image forward, particularly with a guest. A great first impression can go a long way toward making a sale or representing the company positively.
1st Answer Example
"I think that the sales process always begins with how you greet the customer. I try to have some 'pep in the step' and a warm smile to put the guest at ease. I also try to make sure that my uniform is pressed, stain-free, and my nametag on. A customer is always judging whether or not they can trust you by your appearance, so it is important to get it right. If you were to hire me, I think you would find me wanting to represent your dealership most positively."
2nd Answer Example
"I think that a positive first impression starts when we first get ready for work in the morning. I always wear a pressed shirt and tie. I keep my beard neatly trimmed and hair cut. That way, when the customer walks in, they see a nicely groomed employee offering to help them. I think that presenting yourself this way can help ease the customer's hesitation and lower their defenses. I believe you will find that I take a lot of pride in my appearance."
21. Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?
How to Answer
Talking about salary and compensation expectations can be uncomfortable, but it is a necessary conversation between yourself and the hiring manager. The interviewer is trying to assess whether you are the kind of person who will go after the sale or whether you may struggle to establish yourself. Share times when you have worked for commission,f that is your experience. Be positive and energetic when answering the question. Be open and communicative when it comes to your needs and compensation desires.
1st Answer Example
"I have worked on 100% commission in my last two sales positions, so I am familiar with that type of compensation plan. I have not had any trouble maintaining my quota or earning a comfortable salary. I would be very interested in the way your dealership pays its sales staff., if you would share that with me."
2nd Answer Example
"Currently, I work in a draw vs. bonus type of plan, with a 4k guarantee each month. If I make my quota, the dealership pays an additional amount based on how well I have done. I am consistently earning extra money and have made my draw 6 out of the last 7 months. So I sm pretty confident that I can perform in a commission kind of environment."
22. Audi is a company who believes in connecting with social causes, what charities or social causes are you supporting and why are they important to you?
How to Answer
The interviewer is trying to read the kinds of social causes you are involved in. An employee committed to making their community a better place indicates a desire to think of others instead of themselves. This attitude is a pillar of good customer service. This is an opportunity for you to demonstrate that you are a well-rounded person who strives to support and volunteer things that are important to you. Be positive when sharing about yourself and your activities.
1st Answer Example
"One of the reasons I wanted to work for this dealership is their commitment to the community. I noticed that Audi is partnering with the 1 Hotel brand, a chain committed to helping the environment. In addition, your dealership sponsors the Children's Hospital every year with a 5k that I have run in. I also have volunteered for Habitat for Humanity, and a couple of times of the year, I take some vacation time to help build homes. I have found the work really rewarding. I am a person who loves to help others, and Habitat allows me to do just that."
2nd Answer Example
"I notice that this dealership supports a variety of causes in the community, like Stand Up 2 Cancer and the 5k Walk for Heart Disease. Most of the charity work I do is through my church. We have a ministry connection with the local homeless shelter, and once a month, our church sponsors dinner there. I really like to help others and believe that would be a great quality for you to have in an employee."
23. One of the ways we protect our clients is to guard the private information they give to us,. Give me an example of when you might have done this in your previous position.
How to Answer
Chances are, you may be exposed to handling documents that involve a customer's personal information, such as credit applications or other data. This is an opportunity for you to discuss the importance of protecting against identity theft and detail your commitment to handling any information a client shares with you with the utmost integrity.
1st Answer Example
"I believe that a customer's information, regardless of what it is, is private and should be protected. I have been a victim of identity theft, so I know how much of a hassle it can be when someone steals your data. In my previous position, we were required to ensure that any private information was not left out on our desk but shredded once the transaction was completed. I also preferred the client fill out their own credit application online so that the information would go directly to our finance officer. That way, I did not have to see it. I can assure you that I will be hyper-vigilant in this area."
2nd Answer Example
"This is an area that I try to be extra careful in. In the previous position, we were required to deal with credit applications all the time. Luckily, we each had laptops for the customer to put in their personal information. All they had to do is submit that info directly to the lender. I rarely, if ever, saw the data, so there was really no opportunity to steal anyone's identity or use it for illegal things. I believe that if you were to hire me, you would see that I believe in protecting a customer's private information as much as possible. I think that guests really appreciate seeing you take care of their information and that doing so will help them trust you."
24. At Audi we set daily, weekly, and monthly targets for all of our sales employees. Tell me about your willingness to set goals and achieve them.
How to Answer
Audi, like every other dealership, will track the numbers to gauge performance. The company will need you to set sales objectives and then stay on track during the month to ensure you will meet them. Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this environment before, talk about what you did to ensure that your goals were met. Discuss your ability to work under pressure and consistently meet your company's expectations.
1st Answer Example
"In my current position, we have to set goals for units sold every month. I work with my manager to set realistic targets, and then he and I work together to maintain my progress so that I reach them. I also am required to meet a CSI (customer sales index) score of 900 or better. I have consistently met my objectives. Should you decide to hire me, I will be one of your best sales consultants both in cars sold and customer care. I can hardly wait to show you what I can do!"
2nd Answer Example
"My current position is 100% commission-driven, so I fully understand the importance of meeting KPI's. Currently, my targets are specific, and I exceed them regularly."
25. Audi has a reputation for being one of the best premier luxury brands in the world. How familiar are you with Audi and the vehicles it manufacturers.
How to Answer
The interviewer would like to know that you have done some research on Audi because this can indicate how serious you are about a career with Audi. Before the interview, do some online research so that you can intelligently answer this question when asked. This is an opportunity to share some specific things that you learned in your research.
1st Answer Example
"I was able to research a bit, and I learned that Audi is a subsidiary of Volkswagon producing some of the best luxury vehicles on the road today. The name Audi means 'Listen' in Latin, and that through the years, Audi has prided itself on being on the cutting edge of technology. For example, Audi was the first manufacturer to develop a front-wheel-drive vehicle and create the Quattro all-wheel drive, which many other competitors have tried to imitate. This is why I am so excited about working for Audi."
2nd Answer Example
"One of the biggest things I've learned about Audi is that it is a German manufacturer owned by VW. I like that there is a 4-year, 50k mile warranty offered on all your vehicles. A lot of other companies only offer a 3-year warranty. That's one of the best warranties in the luxury market. Audi has always prided itself on offering technologically advanced cars. For instance, Audi developed the telematics system you use that many of your competitors have tried to copy. I look forward to learning a lot about the features your brand offers and helping customers recognize what a great value Audi offers."
26. I see that you have recently worked for one of our direct competitors. Do you have a non-compete agreement in place?
How to Answer
In some competitive markets, such as the automobile industry, you may sometimes be asked to sign a non-compete or non-disclosure agreement. This agreement prevents dealerships from constantly stealing other company top-performers. Be honest and open with the interviewer about any existing restrictions you may have when working for a competing organization.
1st Answer Example
"I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past 3 years. I am not restricted when it comes to accepting offers of employment from competing dealerships."
2nd Answer Example
" I am happy to say that I do not have any restrictions to my employment and that I am looking forward to informing my existing clients about my new employment at Audi."
27. At Audi we like to train our employees in their particular areas of interest, by providing a variety of classes or webinars. Share with me some of the different kinds of training you have encountered.
How to Answer
Audi will likely insist on training each employee on the features of their models. The interviewer needs to know that you can accomplish the training expediently without having to be constantly supervised. Assure the interviewer that you have been exposed to training in the past and you desire to finish the required courses as quickly as possible. When responding, be positive about wanting to learn all you can!
1st Answer Example
"I realize that Audi will want me to become familiar with the features and functions of their models, and I look forward to learning all I can. I have had this kind of training in my previous position and was able to get the courses finished quickly. I know my way around a computer pretty well and would have no problem doing the classes at home if I needed to.."
2nd Answer Example
"I would be thrilled to take additional training. I know that the more information that I have, the better salesperson I can be. I believe that you will find me an eager and willing student."
28. At Audi we like to hire to hire salespeople who excel at the art of sales. What do you believe are the qualities of a great salesperson?
How to Answer
The interviewer is trying to get a read on your sales philosophy to determine if your personality fits with their organization. This is an opportunity to share with the interviewer the qualities you possess that will help you succeed in a career in sales. When answering the question, be specific about your qualities and why they will aid your success. Be enthusiastic and engaged as you reply, as the interviewer will be looking for someone with a spark for sales!
1st Answer Example
"I am so glad that you asked the question about what makes a great salesperson! I believe that several qualities are crucial for any person in sales to master. First, they must be energetic and engaged with the customer and the product they are selling. Customers can tell when you don't really believe in what you are doing. I always try to greet my customers warmly with a little pep in the step. Secondly, a good salesperson listens to his client to ensure that he has all the information needed to help them. IA great sales consultant also builds value in the product by showing the product so that the client recognizes how it meets their need. Finally, I feel that a good salesperson knows how to close the deal by asking for the sale, which I have excelled in my previous position. There are other qualities, but I believe that if hired, you will see me do a good job of representing the Audi brand.."
2nd Answer Example
"Sales is basically the skill of communication. I believe that every good salesperson at the core must know how to communicate in such a way as to persuade a customer to make a buying decision. This begins in how you greet a customer and go through selling all the way to closing the deal. One of the areas that I think is a strength of mine is my ability to build rapport with people quickly. That quality allows me to meet them where they are and move them along in the buying process. I also am a student of the product. I study specs and features so that I can answer them intelligently when a client asks a question. People expect a salesperson to know a lot about what they are selling. I think should you decide to hire me, you will find my skills in sales align-right with what Audi is looking for."