30 Imperial College Healthcare NHS Trust Interview Questions & Answers
Table of Contents
- 1. Adaptability Questions
- 2. Capability Questions
- 3. Career Goals Questions
- 4. Compatibility Questions
- 5. Competency Questions
- 6. Conflict Questions
- 7. Diligence Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Diversity Questions
- 11. Education Questions
- 12. Operational Questions
- 13. Performance Based Questions
- 14. Problem Solving Questions
- 15. Role-Specific Questions
- 16. Salary Questions
- 17. Stress Questions
- 18. Tough Questions
Adaptability
1. When have you shown a willingness to learn a new method or new approach to solving a problem?
Why the Interviewer Asks This Question
Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, highlighting the resolution more than the problem. Imperial College Healthcare encourages its employees to be innovative and resourceful. The organization values employees who can think outside the box and come up with creative solutions to problems. It is important for employees to feel empowered to take risks and bring new ideas to the table. Overall, Imperial College Healthcare recognizes the importance of innovation and resourcefulness in delivering high-quality care to patients.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
The interviewer wants to hear that you are not resistant to change. Healthcare is constantly evolving as new technologies and discoveries are made. From advancements in medical equipment and treatments to improvements in patient care and communication, healthcare professionals always look for ways to better serve their patients. As the world continues to change and new challenges arise, healthcare providers are adapting to meet the needs of their communities and ensure that everyone has access to quality care. Whether it's through telemedicine, personalized treatment plans, or new medications, healthcare is constantly evolving to provide better outcomes for patients. The interviewer wants to hear you can 'go with the flow' if hired.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"As a healthcare professional, I have always been open and eager to learn new methods and approaches to problem-solving. I believe continuous learning is essential to providing the best possible care for my patients. Whether attending seminars and workshops or seeking advice from colleagues, I always seek ways to improve my skills and knowledge. I believe by staying up-to-date with the latest developments in healthcare, I can provide my patients with the best possible care and support."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I have shown a willingness to learn new methods and approaches my entire ten-year career. The healthcare industry is always evolving as new technologies and information come to light. I have learned new methods for doing CPR, starting IVs, wound care, and patient documentation. I enjoy learning ways to improve productivity and provide better patient care."
Written by Krista Wenz on May 24th, 2023
Capability
2. Working in healthcare can be emotionally draining. Have you ever let your emotions interfere with your job?
Why the Interviewer Asks This Question
The interviewer wants to know if you consider yourself to be an emotionally driven person. Keep in mind - almost everyone is an emotional creature to some degree. The interviewer understands this, but they want to ensure your emotions will not interfere with your work. While you do not want to lie during an interview, you also do not want to be honest to a fault and have the interviewer pass you over for another candidate. It is best to formulate your response where the interviewer understands you are a compassionate individual with emotions but are professional enough to keep them in check while at work.
Written by Krista Wenz on May 23rd, 2023
Focus Your Answer On
It's important to assure the interviewer that you can manage your emotions effectively and provide the best care for your patients. While you certainly have felt emotional at times, let them know how you always try to maintain a calm and professional demeanor while on the job. Ultimately, your focus is on doing what's best for your patients and ensuring their well-being, even if that means putting your emotions aside.
Written by Krista Wenz on May 23rd, 2023
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself compassionate and caring. A healthcare career can sometimes be emotional; however, I focus on the positives. For instance, if we are close to losing a patient, I will focus on positive memories with them rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"We've all had those severe cases that can play on the emotions, but I have never let my emotions interfere with my work. A child dies, or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Krista Wenz on May 23rd, 2023
Career Goals
3. We seek to hire individuals who will be with us for the long-term. Are you dedicated to a career with our organization?
Why the Interviewer Asks This Question
The interviewer asks about your commitment to their organization and the potential longevity of your employment to determine if you will be a good fit for Imperial College Healthcare. It is important to convey your enthusiasm for the position and the organization and your willingness to grow and develop with the company. When doing so, discuss your long-term career goals and how they align with the company's mission and values. Demonstrating your dedication and loyalty can help set you apart from other candidates and increase your chances of being offered the position.
Written by Krista Wenz on May 22nd, 2023
Focus Your Answer On
Imperial College Healthcare invests a lot of time, energy, and money when choosing and training employees. The interviewer wants to ensure that you will be a good investment if they hire you, as many positions within the organization are hired from within. When companies hire from within, they know the employee's past performance and how well they work with the team.
Written by Krista Wenz on May 22nd, 2023
1st Answer Example
"Yes, I am. I dedicated my entire career to the healthcare field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Imperial College Healthcare is because I can see a long-term fit here. I plan to work my entire career with your organization, eventually moving into an administrative role after furthering my education."
Written by Krista Wenz on May 22nd, 2023
2nd Answer Example
"I am most definitely dedicated to a career with your organization and have worked my entire adult life to reach this point. I have shadowed numerous professionals, volunteered for two years as a patient greeter, and worked in multiple clinics. At this point in my career, I am ready to dedicate the rest of it to one organization, and I see myself doing that with Imperial College Healthcare."
Written by Krista Wenz on May 22nd, 2023
Career Goals
4. We seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
Why the Interviewer Asks This Question
Every hiring manager would like to know that their investment in time and training will pay off and that they are hiring ambitious, lifelong learners. This question is an excellent opportunity to showcase your career goals and how you plan to achieve them. For example, you could say in the next three to five years, you envision yourself as a more experienced and knowledgeable healthcare professional who has made significant contributions in your field. You could further explain how you would like to be in a leadership position where you can make a positive difference, inspire others to achieve their goals, and how you plan to get there through hard work and leadership training.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
The interviewer is looking for a candidate who will be a long-term fit and aspire to grow their career. If you are new to your career, your goals may be to gain experience and learn all you can in your role. If you have been in the healthcare industry for a while, you may aspire to work toward a leadership or administrative position. Ensure the interviewer that your long-term goals include Imperial College Healthcare.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"In 3-5 years, I would like to see my career with Imperial College Healthcare NHS Trust include a path towards a leadership role. Through work experiences and leadership training, I know I will be ready for that role in the next 3-5 years. I am eager to continue growing and developing my skills, and I am excited about the opportunities that lie ahead. Thank you for considering my aspirations, and I look forward to the chance to contribute to Imperial College Healthcare's success."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I've been thinking a lot about where I see myself in the next 3-5 years, particularly regarding my career growth with Imperial College Healthcare. One thing I know for sure is that I want to continue challenging myself and developing my skills. I hope to take on more responsibility and leadership roles within the organization and stay up-to-date with the latest industry trends and advancements. I also plan to network and build strong relationships with colleagues and mentors who can offer guidance and support along the way. Ultimately, I want to positively impact the healthcare industry and contribute to the success of Imperial College Healthcare."
Written by Krista Wenz on May 24th, 2023
Compatibility
5. We take great pride in our outstanding relationships with our clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
Why the Interviewer Asks This Question
As the interviewer mentioned, Imperial College Healthcare takes great pride in their excellent relationships with clients, vendors, coworkers, and patients. They strive to provide the highest level of care and service to all they interact with, which shows in the positive feedback they receive from their clients and patients. Their commitment to building strong relationships is a crucial aspect of their success as a healthcare provider, and they are constantly working to improve and strengthen these connections. Overall, Imperial College Healthcare is a trusted and respected institution that values its relationships with everyone it works with. To keep their trusted and respected reputation, they want to see that you also value yourself as a strong relationship builder and will benefit the organization if hired.
Written by Krista Wenz on May 23rd, 2023
Focus Your Answer On
Building strong workplace relationships is crucial for a thriving and productive work environment. Here are some tips for fostering and strengthening workplace relationships:
1. Communicate effectively: Communication is key in any relationship, including workplace relationships. Be clear, concise, and respectful in your communication with colleagues, patients, vendors, and clients.
2. Show appreciation: Recognize and acknowledge the efforts of your colleagues. Expressing gratitude can go a long way in building positive relationships.
3. Be supportive: Offer your help and support to your colleagues when needed. Be a team player and work collaboratively towards common goals.
4. Build trust: Trust is the foundation of any strong relationship. Be honest, reliable, and consistent in your actions and words.
5. Socialize outside of work: Building relationships outside of work can help strengthen the bonds within the workplace. Consider organizing social events or simply grabbing lunch with colleagues.
Remember, strong workplace relationships take time and effort to develop. By following these tips, you can foster positive connections and create a more enjoyable and productive work environment.
Written by Krista Wenz on May 23rd, 2023
1st Answer Example
"Yes, I consider myself a strong relationship builder and have earned compliments on these skills. I like to get to know people and ask them questions about themselves and their families. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I am a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Imperial College Healthcare if hired."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I am happy to hear that Imperial College Healthcare values long-term relationships. Yes, I am a strong relationship builder because of my dedication to fostering positive relationships and strong interpersonal skills. I have successfully built and maintained strong relationships with coworkers, clients, supervisors, and customers in the past. I am also proud of my communication skills and ability to listen actively and empathetically. Overall, these qualities make me a valuable asset to any team or organization."
Written by Krista Wenz on May 23rd, 2023
Compatibility
6. We believe in providing compassionate care to all patients. Do you consider yourself a compassionate individual?
Why the Interviewer Asks This Question
Compassion is a crucial quality for healthcare workers to possess, as it allows them to connect with patients on a deeper level and provide the care and attention they need. When interviewing for a healthcare position, it's common for the interviewer to ask about your level of compassion. This is because healthcare professionals often work with vulnerable and sick individuals who require medical help and emotional support. Demonstrating your compassion during an interview shows you have the empathy and understanding needed to excel in a healthcare role with the NHS Trust.
Written by Krista Wenz on May 22nd, 2023
Focus Your Answer On
Focus on describing how you consider yourself a compassionate person. Then, provide an example of how you give compassionate care to all patients. For example, you can detail how you strive to be compassionate in every interaction with your patients by listening to their concerns and treating them with the kindness and respect they deserve. Whether administering medication, providing emotional support, or simply offering a listening ear, explain how you are committed to doing everything you can to ensure your patients feel cared for and valued.
Written by Krista Wenz on May 21st, 2023
1st Answer Example
"I understand that compassion is one of the top qualities I need to bring to the workplace, being in the healthcare profession. I consider myself a very compassionate individual. I am warm-hearted, responsive to my patient's needs, and always empathetic. I think compassion is an important quality for anyone to have. I try my best to be understanding and empathetic towards others and show kindness whenever possible. Sometimes it can be difficult to know how to help or what to say, but I believe that simply being there for someone and listening to them can go a long way."
Written by Krista Wenz on May 21st, 2023
2nd Answer Example
"Yes, I most certainly consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending university, I spent a lot of time volunteering at a local hospice for the added experience and to give back to others. I look forward to continuing this level of compassionate care with your organization."
Written by Krista Wenz on July 17th, 2022
Competency
7. We require our team members to have strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
Why the Interviewer Asks This Question
Being highly organized is crucial when working for Imperial College Healthcare. A systematic approach helps to ensure that tasks are completed efficiently and effectively, allowing the hospital to provide the best possible care to its patients. Additionally, being organized can help to reduce stress and increase productivity, which is important in such a high-pressure and fast-paced environment. Overall, being highly organized is essential for anyone working at Imperial College Healthcare, as it helps to maintain the hospital's standards of excellence and ensures that patients receive the best possible care.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
The interviewer wants to ensure your work is highly organized and accurate, and there are many ways to stay organized. One popular method is to use a planner or calendar to keep track of important deadlines and meetings. Another helpful tool is to create to-do lists to prioritize tasks and ensure nothing falls through the cracks. Additionally, organizing your workspace with folders and labels can help you quickly find important documents and minimize clutter. It's essential to find a system that works for you and stick to it consistently to stay on top of your work.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with Imperial College Healthcare, you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong, as well."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"I'm a bit of an organizational nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way, it's easier to transition care, and the patient has all their information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can."
Written by Krista Wenz on July 17th, 2022
Conflict
8. Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your conflict resolution and interpersonal skills. In every workplace, you will encounter difficult personalities and situations that arise, and the interviewer wants to know that you are equipped to handle them in a professional and effective manner. They want to see that you can handle challenging people professionally and maturely. Your answer to this question can also provide insight into your communication and critical thinking skills and your ability to remain calm and focused under pressure. Additionally, it can indicate how you approach teamwork and collaboration, which are essential qualities in any workplace. Working well with challenging coworkers and bosses is a valuable asset that can benefit you and your employer.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
Imperial College Healthcare takes a proactive approach to handling conflict. The organization values open communication and encourages employees to express their concerns or grievances through the appropriate channels. When an employee displays inappropriate behavior or is not meeting performance expectations, the organization takes steps to address the issue fairly and respectfully. This may involve coaching and training, performance improvement plans, or disciplinary action if necessary. Ultimately, Imperial College Healthcare strives to create a positive and supportive work environment for all employees.
Show the interviewer that you work well with most personalities even though you recognize some folks who are difficult to please. Think about that one person at work who is challenging to be around. Perhaps there is someone who tries to intimidate others. Talk to the interviewer about what made this person difficult and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"At my previous job, I had a coworker who was very negative and often complained about everything. It was challenging to work with them because their attitude brought everyone down and made it hard to focus on our tasks.
To successfully interact with this person, I always remained positive and focused on finding solutions to any issues that arose. I would actively listen to their concerns and try to address them in a constructive manner rather than getting defensive or dismissive.
I also made an effort to build a positive relationship with them by finding common interests and engaging in small talk when appropriate. This helped to create a more pleasant work environment and reduce tension between us.
By staying positive, focusing on solutions, and building a positive relationship, I discovered they were going through a tough time, making them bitter and unhappy. After seeing that I was interested in helping them get through what they were going through, they eventually became happier and were more pleasant to work with."
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"I once had a boss who was extremely demanding and never seemed satisfied with my work. No matter how much effort I put into a project, she always found something to criticize. It was demotivating and made me question my abilities. However, I knew I couldn't let her negativity bring me down.
To successfully interact with her, I made sure to communicate clearly and frequently. I asked for specific feedback and tried to understand her expectations. I also made sure to take breaks and not let her criticism consume me. Eventually, I learned to accept her feedback in stride and use it as an opportunity for growth. It wasn't easy, but I'm proud of how I navigated a difficult situation."
Written by Krista Wenz on May 26th, 2023
Diligence
9. With the ongoing changes in the healthcare industry, how do you keep your knowledge current?
Why the Interviewer Asks This Question
The interviewer asks how you keep your knowledge current because they want to know that you are committed to staying up-to-date in your field. It's important to be aware of new developments, technologies, and best practices to provide the best possible care to patients. Keeping your knowledge current also shows you are proactive and self-motivated, which are valuable qualities in any employee.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
Healthcare professionals must remain up-to-date to provide high-quality care to their patients and contribute to the continued growth and success of the industry. You can use various methods to stay informed about industry updates and advancements. One option is to attend conferences, workshops, and seminars. These events often feature presentations by experts in the field and provide opportunities for networking and learning from peers. Additionally, subscribing to industry publications, such as medical journals and newsletters, can inform professionals about the latest research, best practices, and regulatory changes. Finally, online resources, including webinars and podcasts, can provide on-demand access to valuable information.
Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I like to stay up-to-date on the latest advancements in the nursing field by attending conferences and seminars. I also read nursing journals and participate in online forums with other nurses to discuss new research and best practices. Additionally, I take advantage of any training opportunities my employer offers to learn new skills and techniques and complete my continuing education hours every year. It's important to me to stay informed and continually improve my knowledge to provide the best care possible to my patients. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"Well, I like to stay current on changes in the medical industry by reading articles, attending conferences, and talking with colleagues in the field. It's important to stay up-to-date on the latest developments so that I can provide the best care to my patients. There's always something new to learn, so I try to stay open-minded and curious. It's also helpful to have a network of trusted resources, such as professional organizations and reputable peer-reviewed publications, that I can rely on for accurate and timely information."
Written by Krista Wenz on May 26th, 2023
Direct
10. Tell me about yourself.
Why the Interviewer Asks This Question
The interviewer asks this question because they use this as an icebreaker and genuinely want to get to know you better. They want to learn about your background, experiences, and personality. This information helps them determine if you are a good fit for the job and the company culture. It also gives them insight into your communication skills and how you present yourself. Take this opportunity to highlight your strengths and achievements and show how you can contribute to the company's success.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
While you can discuss non-work-related topics, the interviewer wants to hear more about your work successes and achievements. If you do mention extracurricular activities you enjoy, be sure it is something that will make the interviewer think that you will have transferable skills or traits. For example, if you are a triathlete and compete in events, it shows the interviewer you value staying healthy and have obvious dedication and determination in your craft.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"A bit about me - I love to travel, read, and conduct research. I spent the past few months traveling overseas with Doctors Without Borders. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives while volunteering as a midwife. I returned to London last week and have been actively looking for a new position since then. I am eager to get into the routine of working in a more controlled environment and am eager to do so with your fine organization."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. New to my career in the healthcare industry, my biggest goal is to take as many related courses as possible to gain experience. I am eager to get a great start on my career and look forward to the opportunity to do so with Imperial College Healthcare."
Written by Krista Wenz on July 17th, 2022
Discovery
11. What made you pursue a career in healthcare?
Why the Interviewer Asks This Question
The interviewer asks why you chose to pursue a career in healthcare because they want to understand your motivations and what drives you in your professional life. They are also interested in assessing your level of commitment to the field and how well it aligns with the goals and values of Imperial College Healthcare. It's important to be honest in your response and to convey your passion and dedication to helping others through your chosen profession.
Written by Krista Wenz on May 25th, 2023
Focus Your Answer On
When explaining why you chose a healthcare career, you should focus on your passion for helping others and positively impacting your patients' lives. You could also talk about how healthcare is a field that is constantly evolving and presents endless opportunities for growth and lifelong learning. Additionally, highlighting your personal healthcare experiences, whether through your medical journey or that of a loved one, can demonstrate your empathy and dedication to the field. Ultimately, the key is to showcase your genuine enthusiasm for healthcare and your desire to make a difference in the lives of others.
Written by Krista Wenz on May 25th, 2023
1st Answer Example
"I pursued this career after my husband underwent a clinical research trial that saved his life. I was impressed with the entire clinical team and felt working as a clinical research assistant best fit my skills. I had my Bachelor's Degree in Life Science and was pursuing a nursing degree, but I switched career paths to help patients in a different manner."
Written by Krista Wenz on May 25th, 2023
2nd Answer Example
"I chose to pursue a career in nursing because my mom and dad are both nurses. I love caring for others and helping make them comfortable when going through a difficult time in their lives. I grew up hearing the stories of the people my parents had helped and even those they could not. Still, I could tell they truly enjoyed their jobs, and I think it's in my blood. I cannot imagine choosing another career path."
Written by Krista Wenz on May 25th, 2023
Discovery
12. Imperial College Healthcare offers over 200 specialty services. If you could expand your knowledge and expertise in any area of healthcare, which would you choose and why?
Why the Interviewer Asks This Question
The interviewer would like to dig deeper into your areas of interest regarding healthcare services. They want to know that your passions align well with what Imperial College Healthcare NHS Trust offers. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Imperial College Healthcare would offer you.
Written by Krista Wenz on July 17th, 2022
Focus Your Answer On
If you review the Imperial College Healthcare website before your interview, you will see the over 200 specialty services they offer. The organization provides a wide range of specialty services to cater to the diverse healthcare needs of patients. Some of the specialty services offered by the hospital include cancer care, cardiac care, renal care, neurology and neurosurgery, women's health, children's health, and many more. The hospital is committed to providing the highest quality of care to patients and employs a team of highly skilled and experienced healthcare professionals to ensure that patients receive the best possible treatment. Patients can rest assured that they will receive personalized care and attention from the hospital's staff, who are dedicated to helping patients achieve optimal health outcomes. Focus on choosing one of those services you would be interested in learning more about, and remember to tell the interviewer why that area interests you.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"After looking at the extensive services you offer, I would choose to expand my knowledge in reconstructive surgery. This interest is one of the reasons I have applied to your company, as you offer many types of reconstructive surgery. This area fascinates me as I have a younger sister who had multiple facial surgeries after being attacked by a dog when she was three years old. She lost an ear and part of her nose, both of which have been reconstructed. I am amazed by what can be done and would like to learn more."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"An area that interests me is dementia care. I am signed up for a dementia care course that starts next week since my grandmother was recently diagnosed with early-onset dementia. She lives with me, and I want to learn how to better care for her as the disease progresses. If offered the position, I would be interested in exploring this area more with Imperial College Healthcare."
Written by Krista Wenz on July 17th, 2022
Discovery
13. How do you balance life and work?
Why the Interviewer Asks This Question
The interviewer asks how you balance life and work because they want to better understand your time management skills and how you prioritize tasks. They also want to see if you have a healthy work-life balance, as this can impact your overall job performance and job satisfaction. It's important to be honest and transparent in your answer and highlight any strategies or techniques you use to maintain a healthy balance between your personal and professional life. Maintaining a healthy work/life balance is essential to prevent burnout. Talk to the interviewer about how you can keep that appropriate balance for yourself. They want to hear that you recognize the need to balance your personal and professional life and have ways to do so.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
Focus on describing what you do to balance work and life. Finding a balance between work and personal life can be challenging, but it's essential to maintaining overall well-being. Here are some strategies that can help:
1. Set boundaries: Establish clear boundaries between work and personal time. It's important to disconnect from work during non-work hours to recharge and focus on personal interests.
2. Prioritize tasks: Prioritizing tasks can help manage time and reduce stress. Determine which tasks are the most important and focus on completing those first.
3. Take breaks: Taking breaks throughout the workday can help improve productivity and reduce burnout. Use breaks to engage in activities that bring you joy and relaxation.
4. Use technology to your advantage: Technology can help manage work and personal life. Use tools like calendars and reminder apps to keep track of tasks and appointments.
5. Communicate with colleagues and supervisors: Communicate your needs with colleagues and supervisors. They may be able to offer support or flexibility in scheduling to help balance work and personal life.
Remember, finding balance is an ongoing process that requires effort and commitment. By implementing these strategies, you can work towards achieving a healthy work-life balance.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I find that balance between life and work is extremely important. It's all about managing my time effectively and making sure that I am not overworking myself. I set clear boundaries between work and personal time and take breaks throughout the day. I also prioritize self-care activities like exercise and spending time with loved ones. It's all about finding what works and prioritizing it in my daily routine. I am always sure that when at home, my family gets my attention first. I take time on my days off to do things with my wife and kids and ensure that I regenerate before the work week begins. We like to take walks in the park, visit museums, and work in our garden. I also enjoy reading a good book in the evening after the kids have gone to bed."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more quality time with my friends and family. I indulge in the things that make me happy on my days off. I love going for bike rides with my sister, doing pilates, and trying new restaurants. I can give even more energy at work by consistently rejuvenating in this way."
Written by Krista Wenz on July 17th, 2022
Discovery
14. How would you describe your personality?
Why the Interviewer Asks This Question
The interviewer asks this question to see if your personality will be a good fit for the Imperial College Healthcare team and company culture. They are also trying to gauge your self-awareness and see if your perception of yourself aligns with the qualities they seek in a candidate. Overall, it's a chance for you to highlight your strengths and demonstrate how you will add value to the organization.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
When the interviewer asks you to describe your personality, focus on the positive attributes that make you a valuable team member. Some examples are to describe yourself as dependable, hardworking, and a good communicator. You could also say you are someone who is always willing to learn and adapt to new situations. As an interviewer, I like to hear that the candidate has a positive attitude and willingness to work collaboratively with others, making them an asset to my team.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. If asked, my colleagues and supervisor would say the same about me as they always say I am a people person. I am sociable but professional, and enjoy making those around me laugh and smile."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I would say that I am a very friendly and outgoing person. I always try to make people feel comfortable around me and am very approachable. I am also very empathetic and always try to put myself in other people's shoes. I think this helps me to be a better listener and to provide support when people need it. I am a very hard worker and always willing to go above and beyond to get the job done. Overall, I think I am a very well-rounded person with many different qualities that make me a great addition to any team or organization."
Written by Krista Wenz on May 24th, 2023
Diversity
15. When have you worked among a diverse group of people?
Why the Interviewer Asks This Question
The Imperial College Healthcare interviewer asks about your experience working with diverse groups of people to assess your ability to work with individuals from different backgrounds. This is a crucial skill in healthcare, as patients and colleagues come from all walks of life and have unique needs and perspectives. The interviewer wants to ensure you can work well with others on the healthcare team, regardless of ethnicity, religion, or cultural background. If you have any relevant experience working with diverse groups of people, describe your positive experience.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
When describing your experience working with a diverse group of individuals, it's important to focus on your ability to communicate effectively and respectfully with people from different backgrounds and cultures. It's also important to highlight your willingness to learn from others and your open-mindedness toward different opinions and perspectives. Additionally, you should emphasize your ability to work collaboratively and adapt to different working styles to achieve common goals. As with any interview question, you want to respond honestly. If you have not been exposed to diversity, explain how you have not worked with diverse groups but embrace the chance to do so with Imperial College Healthcare.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I have had the opportunity to work among a diverse group of people on several occasions throughout my career. Whether through my involvement in multicultural organizations or in my day-to-day interactions with colleagues from different backgrounds, I have always valued the insights and perspectives that come from working with people from various cultures and experiences. It has not only helped me to become a more empathetic and understanding person but has also allowed me to broaden my knowledge and skills."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I am so glad you pointed out your need for diversity at Imperial College Healthcare NHS Trust. I greatly value diversity. I grew up in a fairly homogeneous town in the country. When I hit my late teens, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, Ecuador, Belarus, and Russia for two years. I learned so much about other cultures and how people live worldwide. I learned several new languages and made many new friends in the process."
Written by Krista Wenz on July 17th, 2022
Education
16. Tell me about your healthcare-related education and training that makes you qualified for this position.
Why the Interviewer Asks This Question
The interviewer asks about your healthcare-related education and training because they want to better understand your qualifications for the position you are applying for with Imperial College Healthcare NHS Trust. They also want to know if you have experience working in a healthcare setting or if you have any specialized knowledge that could be useful in the role. Being honest and open about your education and training is essential, as this will help the interviewer determine if you are a good fit for the job, and they will require documentation supporting your claims.
Written by Krista Wenz on May 23rd, 2023
Focus Your Answer On
Focus on describing where you received your training, what degrees and certifications you have, and when you received your training. If you are currently in school or plan to return, mention that in your response. Additionally, review the job description before your interview to refresh your memory on what training and education the role requires. If the position requires a minimum of a bachelor's degree and specialized training, such as AED, CPR, or Advanced Cardiac Life Support, be sure to list all qualifications in your response.
Written by Krista Wenz on May 23rd, 2023
1st Answer Example
"I received my Bachelor's in Nursing degree from London South Bank University six years ago. I graduated top of my class and completed a valuable internship with UK Healthcare. I also have additional on-the-job training in clinical research and hold a current UK professional registration. All of these experiences and education have helped prepare me for success in this role with Imperial College Healthcare."
Written by Krista Wenz on May 23rd, 2023
2nd Answer Example
"I am excited to share my relevant medical assistant education and training that makes me a strong candidate for this position. I have completed extensive coursework in anatomy, pharmacology, and medical terminology and gained hands-on experience through clinical rotations at various hospitals and healthcare facilities. Additionally, I have participated in several healthcare-related volunteer programs with the NHS, which have allowed me to further develop my skills and knowledge in this field. Overall, I am confident that my four years of education and training have prepared me well for this position, and I am eager to contribute my skills and expertise to the team at Imperial College Healthcare NHS Trust."
Written by Krista Wenz on May 23rd, 2023
Operational
17. Do you prefer to work in a team-based position or individually?
Why the Interviewer Asks This Question
The interviewer wants to know in which situation you are the happiest and most productive. Talk to the interviewer about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (i.e., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Krista Wenz on July 17th, 2022
Focus Your Answer On
When responding to this question, it's essential to consider your personal preferences and work style. Think about times when you've been most productive and fulfilled in your work. Have those experiences been when you were working collaboratively with others or when you were working independently? Consider the type of work you'll be doing in the role you're interviewing for and whether it would be more suited to a team-based or individual approach. Ultimately, it's important to be honest about your preferences while also highlighting your ability to be flexible and adapt to different working styles as needed.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"Personally, I enjoy working on a team. It's great to bounce ideas off others and collaborate to achieve a common goal. I think that is why I enjoy working in healthcare, as it takes a team approach when treating patients. However, I appreciate when I can work independently and focus on my tasks without distractions."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I prefer working in a team-based position because it allows for collaboration and the sharing of ideas. It also helps to distribute the workload and allows each team member to utilize their strengths. However, I do appreciate the benefits of working individually when it comes to autonomy and the ability to work at my own pace. Ultimately, it depends on the task at hand and what the most efficient and effective approach would be."
Written by Krista Wenz on May 24th, 2023
Operational
18. What type of healthcare-related administrative duties have you been involved with?
Why the Interviewer Asks This Question
Imperial College Healthcare wants to hire someone with relevant experience and knowledge in the field. The interviewer is interested in knowing about your experience with healthcare-related administrative duties to assess your suitability for the position. By asking this question, they can gauge your level of expertise and determine if you have the necessary skills to carry out the tasks that the job requires. They may also want to know if you are familiar with the latest healthcare regulations and procedures and if you can work in a fast-paced environment. Overall, this question helps the interviewer better understand your qualifications and suitability for the role.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
Various types of healthcare-related administrative duties are crucial for a healthcare facility's smooth functioning. These duties include scheduling appointments, managing patient records, processing insurance claims, coordinating with other healthcare providers, maintaining inventory and supplies, and ensuring compliance with regulations and policies. Administrative staff may also be responsible for managing billing and financial transactions, managing staff schedules, and handling customer service inquiries. These tasks are essential to providing quality patient care and ensuring that healthcare providers can focus on their primary role of delivering medical treatment. If you have been involved with specific administrative tasks, describe your experience. If you have not been assigned administrative duties, assure the interviewer that you learn quickly and are excited about the opportunity to learn a new role.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I have been involved in various healthcare-related administrative duties throughout my career. Some of my primary responsibilities have included managing patient records, processing insurance claims, scheduling appointments, and coordinating with other healthcare professionals to ensure that patients receive the best possible care. Additionally, I have been responsible for developing and implementing policies and procedures to ensure compliance with regulatory requirements and best practices in the healthcare industry. Through my work in this field, I have gained a deep understanding of the complex challenges and opportunities facing healthcare organizations today. I am committed to using my skills and experience to help improve patient outcomes and quality of care."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"As a nurse, I have been involved in various administrative duties. Some common tasks include maintaining patient records, coordinating with other healthcare professionals, ordering and stocking supplies, scheduling appointments and procedures, and ensuring compliance with regulations and policies. Additionally, I have participated in staff meetings, training sessions, and quality improvement initiatives to help improve patient care and outcomes. I am excited about this opportunity with Imperial College Healthcare and look forward to expanding my duties with your organization."
Written by Krista Wenz on May 24th, 2023
Operational
19. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer asks about the type of work environment you dislike working in to understand your work preferences and ensure that you will be a good fit for the company culture. They want to ensure that you will enjoy working in the environment Imperial College Healthcare provides and be comfortable with the people you work with. They may also want to ensure that you have the necessary skills to work in the environment and can handle any challenges that may arise.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
Before your interview, it is best to know what type of company culture Imperial College Healthcare offers. Understanding the environment the organization provides will better help you formulate your response, showing the interviewer you will fit in nicely with their company. The organization is known for providing a dynamic and collaborative work environment that fosters innovation and encourages creativity. The hospital values diversity and inclusivity, creating a space where everyone feels welcome and heard. The staff is dedicated to delivering the best possible care to patients and works tirelessly to achieve that goal. The hospital is committed to providing a safe and supportive workplace where staff can thrive and excel in their careers. Imperial College Healthcare is an excellent place to work for those passionate about healthcare and making a difference in patients' lives.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative, hostile, or toxic."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment with you. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Krista Wenz on July 17th, 2022
Performance Based
20. If hired you today, what would you accomplish first?
Why the Interviewer Asks This Question
If hired, the interviewer wants to hear that you have thought about the impact you want to make with Imperial College Healthcare. They also want to see how you will benefit the company and why you would be the best candidate for them to choose. This is a common question that can help demonstrate your thought process and problem-solving skills. While you want to show that you are a go-getter with a strong work ethic, you want to be sure that you do not come across as a person who would immediately go into your new position and make a lot of changes. Be respectful of the onboarding process and your future colleagues when responding to this question.
Written by Krista Wenz on May 25th, 2023
Focus Your Answer On
When you start a new position, it is essential to be clear on how you will make a positive impact after being hired. This question is delicate, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. 'Hire me because I'll do X.'
Remember, this is your campaign promise. If hired, it will likely be your first target to hit; depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills.
Tell the interviewer your impact goal, should you be the successful candidate. Be sure to refer to the company's immediate needs, such as increasing budgets, or improving patient care, for instance.
Written by Krista Wenz on July 17th, 2022
1st Answer Example
"If I were hired by Imperial College Healthcare today, my first priority would be to familiarize myself with the healthcare system and the needs of the patients. I would also work on building strong relationships with healthcare professionals and staff to ensure that everyone is working together toward the common goal of providing exceptional patient care. Additionally, I would look into ways to streamline processes and improve efficiency to ensure that patients receive the care they need in a timely manner. My main focus would be improving the patient experience and ensuring that Imperial College Healthcare remains a leader in innovation and excellence."
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"If I were hired by Imperial College Healthcare NHS Trust today, I would first familiarize myself with the organization's vision, mission, and values. I would make sure to understand the challenges and opportunities that the Trust faces and work towards identifying areas where I could make a meaningful contribution. My primary goal would be to support the Trust's efforts in providing high-quality healthcare services to patients and their families. I would also strive to promote a positive and collaborative work culture that fosters innovation, learning, and growth. Overall, I would aim to contribute to the Trust's success and positively impact the lives of the people it serves."
Written by Krista Wenz on May 26th, 2023
Problem Solving
21. We seek to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?
Why the Interviewer Asks This Question
Problem-solving and dispute resolution are critical skills to possess in any industry. There are many challenges when working in healthcare. One of the most significant issues is staff shortages. With so many people needing care, finding enough qualified professionals to meet the demand can be difficult. This can lead to overworked employees, which can cause burnout and decreased job satisfaction. Medical professionals must make difficult decisions on a daily basis, and the pressure to provide the best care possible can be overwhelming at times. Finally, healthcare professionals face ethical dilemmas in their work, such as deciding how to allocate resources or whether to pursue aggressive treatment for a patient who may not survive. These are just a few of the many challenges that healthcare professionals may encounter on the job, and the interviewer wants to hear how you have successfully resolved a workplace issue.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
When answering the interview question about successfully resolving a problem in the workplace, it's important to focus on the specific steps you took to address the issue. Start by describing the problem and how it impacted your work or the work of others. Then, explain your approach to solving the problem, including any research or collaboration with colleagues involved. Finally, discuss the outcome of your efforts and any lessons you learned that could be applied to future situations. You can demonstrate your value as a potential hire at Imperial College Healthcare by emphasizing your problem-solving skills and ability to work effectively with others.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"Recently, the unit I work on faced a dilemma where we didn't have enough funds to purchase new medical equipment. It was a difficult situation; however, I devised a solution that helped us overcome the challenge. After careful consideration and analysis of our budget, I reached out to other departments within the hospital to see if they had any unused equipment we could borrow or rent. We were fortunate to find a few departments willing to lend us the needed equipment, and it ended up being a win-win situation for everyone involved. Not only did my unit save money, but we also established a stronger network of collaboration within the hospital. It was a great feeling to know that I was able to find a creative solution to a challenging problem, and my superiors were very thankful as well."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"As a senior nurse, I have successfully resolved many problems in the workplace. A recent example that comes to mind is a miscommunication between the nursing staff and the physicians about a patient's care plan. I took the initiative to organize a meeting between the two groups to ensure everyone was on the same page and that the patient's needs were being met. Through open communication and collaboration, we devised a solution that satisfied everyone involved and prevented any further issues from arising. It was a great example of how teamwork and effective communication can lead to successful problem-solving in the workplace."
Written by Krista Wenz on May 24th, 2023
Problem Solving
22. In your opinion, what makes you a great problem solver?
Why the Interviewer Asks This Question
Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.
Written by Krista Wenz on July 17th, 2022
Focus Your Answer On
The interviewer is trying to assess your critical thinking skills and ability to develop creative solutions to challenges. By asking this question, they want to determine if you have the necessary skills and mindset to handle problems that may arise on the job. It's important to provide specific examples of times when you have successfully solved problems in the past and explain the approach you took to arrive at a solution. This will demonstrate your problem-solving abilities and help you stand out as a strong candidate for the position.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I have had the privilege of solving many problems as a healthcare professional, but I must say that there is one in particular that I am incredibly proud of. Recently, I identified a gap in communication between physicians and their patients. I realized that patients were often confused and overwhelmed by the information they were receiving from their doctors and that this was leading to a communication breakdown that prevented patients from receiving the best possible care.
To address this issue, I worked closely with my multidisciplinary teams to develop a more patient-centered approach to communication. We created tools and resources designed to help patients better understand their health conditions and treatment options, and we also implemented training programs for healthcare professionals to help them become more effective communicators.
Through this work, we were able to improve the overall quality of care that patients received and their satisfaction with the healthcare services they received. I am proud to have been a part of this effort, and I believe it is a testament to the power of using my critical thinking and analytical skills to show that I am a great problem solver."
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"What makes me a great problem solver is my ability to analyze situations and come up with creative solutions. I approach each problem with an open mind and consider all possible options before settling on a solution. Additionally, I am able to stay calm under pressure and work well with others to brainstorm ideas and collaborate on solutions. Overall, I believe my combination of analytical skills, creativity, and teamwork make me a successful problem solver."
Written by Krista Wenz on May 26th, 2023
User-Submitted Answer
"I think I'm a good problem solver as I try to approach situations from a variety of angles, gaining different perspectives and respecting others' opinions. I'm not frightened to make a decision that is in the best interest of my patient if it's unusual for other colleagues."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
This is a great start, but I suggest developing your response a bit more. Do you use creativity and innovation? Can you provide a specific example of a time when you practiced great problem-solving? More specifics will help to take your response from good to great.
Problem Solving
23. Rate your problem-solving skills from 1-10. How do you justify your rating?
Why the Interviewer Asks This Question
The interviewer asks you to rate your problem-solving skills because they want to assess your ability to handle challenges and find solutions. This skill is essential in many job roles, showing that you can think critically and creatively to overcome obstacles. By asking you to rate your skills, the interviewer can get a sense of your self-awareness and confidence and your ability to accurately assess your strengths and weaknesses. It's essential to be honest in your response and provide specific examples of how you have used problem-solving skills in the workplace. This can help demonstrate your abilities and make you a stronger candidate for the job.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
When rating your problem-solving skills in a job interview, it's important to be honest and objective. Don't overrate yourself, but also don't undervalue your abilities. Consider your past experiences and successes in problem-solving, and use that as a basis for your rating. Remember to provide specific examples and explain your thought process to demonstrate your skills. Ultimately, the interviewer will be looking for someone who can effectively identify and solve problems, so give yourself a rating that accurately reflects your capabilities. To be clear, it is best to give yourself a score of at least 8. If you rate your skills lower than that, the interviewer may question your ability to solve problems in the workplace successfully.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I would rate my problem-solving skills as an 8. I have always been a logical thinker and enjoy finding creative solutions to difficult problems. I constantly strive to improve my problem-solving abilities by seeking out new challenges and learning from past experiences. While I'm not perfect and still have room for improvement, I feel confident in my ability to tackle most problems that come my way. For example, we had a water leak at my current job last week that was coming from the visitor's restrooms. The senior nurse called for maintenance, but they were unavailable. The leak was flooding the floors and hallways and was starting to flow into the patient's rooms. I quickly looked at our emergency plan and found the main water shut-off valve. I was able to stop the flow of water until maintenance was able to respond and control the situation."
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"I would give myself an 8.5 on a scale of 10. As a mum and nurse, I am tasked daily with solving problems. I am a patient, logical individual who can quickly solve simple problems and know where to find the answer to the problem if it is more complex. Recently, one of my patients had an anaphylactic reaction to one of the medications they were given during anesthesia. The patient had a delayed reaction, and the anesthesiology team had left the ward when the reaction started. I immediately called the on-call pharmacist when I could not reach the anesthesiologist, explained the situation, and was told what medication was most likely causing the anaphylactic reaction and what to give the patient. After following their advice, the patient responded well to the treatment, and a crisis was averted."
Written by Krista Wenz on May 26th, 2023
User-Submitted Answer
"I would rate myself as a 7.5/10 as I'm quite confident in my own skills however when I'm uncertain about a task I may become less efficient than others. My colleagues will say that I'm quite calm under pressure and I always try to do my best to help my team in any way I can. Plus there's always room for improvement."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
While this response feels very honest and genuine, I suggest amping up your confidence a notch. For example, "I'd rate myself an 8. I am quite confident in my problem-solving skills, and my colleagues would say that I'm always calm under pressure and always try my best to help my team in any way I can. While I acknowledge that's there always room for improvement, I am a very competent problem-solver and would give myself a solid 8."
Role-Specific
24. Some say a career in healthcare is a 'thankless job.' How do you stay inspired and motivated even when you may feel unappreciated for your work?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your ability to stay motivated and committed to your job even when faced with challenges and obstacles. They also want to understand how you deal with negative emotions and maintain a positive attitude in a stressful environment. It is important to acknowledge that a healthcare career can be demanding, but ensure the interviewer that you believe the satisfaction of helping others and positively impacting their lives is a reward in itself.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
Most healthcare professionals did not enter the industry for fame and recognition. They simply want to help people better their lives. When you describe that you do not require a lot of praise for doing your job, the interviewer will see that you are genuinely in the profession for the right reasons. Additionally, describe how you focus on the small victories and positive outcomes that result from your work, which helps to keep you motivated and inspired.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"My chosen career was helping people at exactly the point they were least capable of helping themselves. So, I have never needed thanks from my patients. It's not like I don't like positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks I can get is seeing my patients smile when they feel better. The majority of my motivation comes from simply helping people."
Written by Krista Wenz on July 17th, 2022
Role-Specific
25. We believe in helping our patients be as healthy as they can be. What is your patient care philosophy?
Why the Interviewer Asks This Question
It's always a great idea to research the company before your interview. You want to know their care philosophy, so your answer can reflect what is important to them. Describe the core of your care philosophy while aligning it with Imperial College Healthcare's ethos.
Imperial College Healthcare NHS Trust's patient care philosophy is centered around providing compassionate, patient-centered care tailored to each individual's unique needs. The trust recognizes that every patient is different and requires personalized attention to achieve the best possible outcomes. They strive to provide high-quality, evidence-based care delivered with empathy and respect. The trust also strongly emphasizes patient safety and is committed to providing a safe and secure environment for all patients. Overall, Imperial College Healthcare NHS Trust's patient care philosophy is focused on providing the best care possible to every patient, every day.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
When describing your patient care philosophy, it is important to focus on several key aspects. Firstly, emphasize your commitment to providing high-quality care tailored to each patient's needs. This includes taking the time to listen to patients, understand their concerns, and involve them in their own care decisions. Additionally, highlight your dedication to ongoing learning and professional development, as this will demonstrate your willingness to stay up-to-date with the latest research and best practices in the field. Finally, emphasize the importance of empathy, communication, and building trust with patients, as these are all essential components of effective patient care. By focusing on these key elements, you can convey your patient care philosophy in a clear, concise, and compelling manner to the interviewer.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"Regarding patient care, I always prioritize compassion and empathy. Every patient that I encounter is unique and deserves to be treated with dignity and respect. I strive to provide my patients with a safe and comfortable environment and am committed to providing them with the highest quality of care possible. I believe in taking the time to truly listen to their concerns and needs and working together to create a personalized treatment plan that addresses their specific health goals. At the end of the day, my goal is to ensure that each patient feels valued, heard, and cared for."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"My patient care philosophy is similar to that of Imperial College Healthcare. I believe everyone has the right to be healthy, and I do what I can to make that happen. Most patients need someone to listen to them and educate them about their health. Additionally, I actively listen to my patients and provide the care they need."
Written by Krista Wenz on May 24th, 2023
Role-Specific
26. Why do you think you will be successful in this role with Imperial College Healthcare NHS Trust?
Why the Interviewer Asks This Question
The interviewer asks this question to see why you think you will succeed with Imperial College Healthcare. They want to hear why you are the ideal candidate and how you will benefit the company if hired. They also want to ensure they are selecting a candidate with the necessary skills and experience to excel in the role and positively impact the organization. By asking this question, they can assess your fit for the position and gauge your level of commitment to the organization.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
Rather than share how you have exceeded expectations in the past, focus on how your qualities will help you exceed company expectations. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career and look forward to the opportunity to do so with Imperial College Healthcare."
Written by Krista Wenz on May 26th, 2023
2nd Answer Example
"I believe I will succeed if hired by Imperial College Healthcare for several reasons. I am extremely passionate about healthcare and helping others. This passion drives me to constantly seek knowledge and improve my skills in the field. Additionally, I am highly motivated and dedicated to achieving my goals, which include making a positive impact in the healthcare industry. I am also a quick learner and adapt well to new environments and challenges. Finally, I possess strong communication and interpersonal skills, which are essential in any healthcare setting. I am confident that my passion, dedication, and skills would enable me to thrive at Imperial Healthcare College and make meaningful contributions to the organization."
Written by Krista Wenz on May 26th, 2023
Salary
27. We were initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
Why the Interviewer Asks This Question
The interviewer wants to hear if you are willing to earn your way up if they do not offer you top compensation. They are also trying to gauge your level of flexibility and willingness to learn. They also want to see if you are more interested in gaining experience than earning a high salary at this point in your career. It's important to remember that salary negotiations are a two-way conversation, and it's okay to ask for fair compensation based on the value you bring to the company. Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
You must remember that you worked hard to get where you are now. Even though you only have two years of experience, you went through the training and gained knowledge to perform your job. Be sure not to sell yourself short while showing the interviewer you are willing to negotiate fair compensation. It is best to review the job description and salary offered before your interview so your salary negotiation will be in the ballpark of what is being offered.
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I assure you that, despite my being shy of experience by a couple of years, I am a top performer, and you would not be disappointed in my performance if you choose to hire me."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to Imperial College Healthcare NHS Trust in hopes of being considered for the median salary for the role."
Written by Krista Wenz on July 17th, 2022
Stress
28. What part of your healthcare career brings you the most stress?
Why the Interviewer Asks This Question
A healthcare career can be stressful for a variety of reasons. One of the main reasons is the pressure to provide high-quality care to patients while also managing a heavy workload. Healthcare professionals are often required to work long hours and have little time for breaks, which can lead to burnout and mental exhaustion. Additionally, healthcare professionals are constantly exposed to illness and disease, which can be emotionally taxing. The high-stakes nature of healthcare can also add to the stress, as medical errors can have serious consequences for patients. Despite the challenges, many healthcare professionals find their work to be highly rewarding and fulfilling. Talk to the interviewer about which part of your career is the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (i.e., a healthcare professional should not find facing illness to be the most stressful part of the job).
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
When it comes to identifying the part of your healthcare career that brings you the most stress, it can be a challenging task. However, there are a few things you can do to focus your efforts and gain a better understanding of what's causing you the most anxiety. One approach is to reflect on your day-to-day tasks and consider which ones leave you feeling drained or overwhelmed. Another strategy is to seek the advice of a trusted mentor or colleague who can offer an outside perspective on your situation. Regardless of the approach you choose, the key is to remain open-minded and committed to finding solutions that work for you. Briefly describe which area of your career is the most stressful. Then, spend more time explaining how you combat stress in the workplace, ending on a positive note.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"The most stressful part of my career is when we have done all we can for a patient, and they still don't make it. I know that is part of the job, but it is still stressful. Instead of focusing on that aspect, I spend energy focusing on the fact that we are highly skilled and gave it our all."
Written by Krista Wenz on May 24th, 2023
2nd Answer Example
"I've been working in healthcare for ten years, and I have to say that being short-staffed brings me the most stress. It's not just that there's more work to do - although there certainly is - but also that I feel like I'm constantly scrambling to keep up with everything while providing excellent patient care. There are always more tasks on my to-do list than hours in the day, and I constantly have to prioritize and re-prioritize to ensure that nothing or no one is being overlooked. Overall, being short-staffed is just a tough situation to be in. It's not something anyone wants to deal with, but unfortunately, it's all too common in today's fast-paced work environment. I try to do my best, stay organized, and stay focused on the tasks at hand, which helps reduce my stress levels immensely."
Written by Krista Wenz on May 24th, 2023
Tough
29. To work for us, you must pass a drug test and full criminal background check. Do you consent to our requirements?
Why the Interviewer Asks This Question
Working in the healthcare industry means you are in contact with vulnerable patients, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check and drug test. If you have a criminal record or substance abuse problem, you must disclose this during your interview, as it will be exposed during your background check and drug test.
Written by Krista Wenz on May 24th, 2023
Focus Your Answer On
You cannot get hired by Imperial College Healthcare if you will not pass the background check or drug test. If you do not have a criminal background or use drugs, assure the interviewer you will not have an issue with either. If you have something that will appear in your background or drug test, you may want to reconsider applying to Imperial College Healthcare.
Written by Krista Wenz on May 24th, 2023
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me. I also have no issue with taking a drug test as I never have and never will use drugs."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have and can assure you my drug test will be clean."
Written by Krista Wenz on July 17th, 2022
Tough
30. What is your greatest weakness?
Why the Interviewer Asks This Question
Many job seekers dread the question about their greatest weakness. It's understandable to feel uneasy about discussing a potentially negative aspect of yourself during an interview. However, the interviewer is not asking this question to catch you off guard or make you uncomfortable. They are trying to gauge your self-awareness and willingness to improve. Don't fear this question - embrace it as an opportunity to showcase your strengths and desire to learn. By acknowledging a weakness and discussing steps you've taken to address it, you demonstrate your ability to take constructive criticism and your commitment to personal and professional growth.
Written by Krista Wenz on May 26th, 2023
Focus Your Answer On
When describing your greatest weakness in your interview, it's important to focus on how you're actively working to improve in that area. Instead of admitting a flaw, talk about how you've recognized it and taken steps to address it. This shows self-awareness and a willingness to learn and grow, which can be seen as strengths by the interviewer. Additionally, try to frame the weakness in a way that isn't directly related to the job requirements but still shows a relevant skill or trait you're working on. Overall, the key is being honest and transparent while demonstrating your commitment to self-improvement. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest and greatest book on the subject, or taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on May 26th, 2023
1st Answer Example
"I know this will come off as cliche, but it's truthful. My weakness is having difficulty delegating. I know what I want and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since I'm often unaware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."
Written by Krista Wenz on July 17th, 2022
2nd Answer Example
"As a healthcare professional, I understand the importance of self-evaluation to enhance my skills. I acknowledge that managing stress is an area where I can grow. However, I can remain composed and focused in high-pressure situations. Coping with the emotional demands of healthcare can be challenging, but I am actively working on improving my self-care practices and seeking support from my therapist when needed. I started a twice-weekly yoga practice with my best friend and weekly massages, which have drastically helped reduce my stress levels."
Written by Krista Wenz on May 26th, 2023
User-Submitted Answer
"I used to be quite a perfectionist when I started out in my training. Thankfully as I've matured throughout my career I have learned the benefit of delegating to others to prevent myself from becoming burnout."
Written by an Anonymous User
Our Professional Interview Coach
Stephanie Cafaro Reviewed the Above Answer
You definitely want to share a weakness that could dual as a strength, but perfectionism is often a bit overused. Is there another area that you could share to show your growth areas, while also pitching your strengths to this prospective future employer?