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Fraser Health Authority Interview
Questions

31 Questions and Answers by Darby Faubion
| Darby Faubion has been a Nurse and Allied Health Educator for over twenty years. She has clinical experience in several specialty areas including pediatrics, medical-surgical, critical care, and hospice.

Question 1 of 31

In order to work for Fraser Health Authority, you must be able to pass a full criminal background check. Do you consent to a full background check?

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Fraser Health Authority Interview Questions

  1. 1.

    In order to work for Fraser Health Authority, you must be able to pass a full criminal background check. Do you consent to a full background check?

      Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

      Darby's Answer #1

      "I have a clean criminal record and am happy to comply with any background check you require of me."

      Darby's Answer #2

      "No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."

      View answer examples for this question >

  2. 2.

    Rate your problem solving skills from 1-10. How do you justify your rating?

      The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.

      Darby's Answer #1

      "I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."

      Darby's Answer #2

      "I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."

  3. 3.

    If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

      There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what Fraser Health Authority does.

      Darby's Answer #1

      "If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I do feel that this particular focus is not as popular as some, and become an expert in it would allow me to snowball in my career."

      Darby's Answer #2

      "I have a variety of interests within healthcare service, so that is a tough question for me! I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."

  4. 4.

    Do you prefer to work in a team based position or individually?

      In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.

      Darby's Answer #1

      "Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."

      Darby's Answer #2

      "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."

  5. 5.

    Fraser Health Authority sponsors a Healthy Weights Program. Have you ever participated in a weight loss program either as a patient or healthcare provider? If so, what are your thoughts on these programs?

      The Healthy Weights program provides education and support to children and teens (ages 6-17) and their families to adopt a healthy lifestyle. The program offers activity sessions and discussions regarding healthy eating, active living, and emotional issues around eating. Obesity has been shown to be the cause of several diseases including cardiac disease and Diabetes. Many insurance companies now even offer incentives for their clients to lose weight in an effort to become more healthy thus reducing the expense with regard to weight-related healthcare.

      Darby's Answer #1

      "I battled obesity for most of my teenage and early adult life. I understand the connection between food and emotional well-being, as I have been an emotional eater. I appreciate seeing programs like Healthy Weights that focus not only on the 'number on the scale' but on the real issues, such as emotional eating. I believe if we can educate people, from a young age, regarding healthy choices and the benefits of an active lifestyle we will see people who live longer with less complications."

      Darby's Answer #2

      "I am very supportive of programs such as Healthy Weights. I think that having a healthy weight means more than the actual weight of a person in kg/lbs. I believe when things in our lives become unbalanced, that is when unhealthy habits seem to creep in. If we can learn how to address the things that make us turn to unhealthy choices and redirect our thinking and create new habits, I think society as a whole can benefit."

      Anonymous Answer

      "I haven't personally participated in a Healthy Weights Program but I support them and think they are terrific. They provide motivation and support for individuals to change their lifestyles."

      Rachelle's Answer

      You expressed your support very well. Nice answer!

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  6. 6.

    At Fraser Health Authority we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

      Assure the interviewer that you would treat everyone at Fraser Health Authority with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

      Darby's Answer #1

      "I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Fraser Health Authority."

      Darby's Answer #2

      "Some ways to build strong relationships in the workplace:

      - Have strong follow-up
      - Offer sincere conversation
      - Get to know people on a personal level
      - Be trustworthy
      - Avoid gossip
      - Offer mutual respect
      - Be mindful of your actions
      - Compliment others
      - Be positive
      - Be a strong listener"

      View answer examples for this question >

  7. 7.

    Fraser Health Authority has an adolescent day treatment program that provides services to youth who are experiencing severe psychiatric difficulties. Have you ever worked with youth with mental health disorders?

      There was a time when the idea of children or adolescents being affected by a mental health disorder was not popular. With on-going research and studies, more attention is being focused on assessing pediatric mental health as well as physical health. While mental health medicine is an in-depth specialty, just like other medicine, adolescent mental health disorders are treated with a specific approach. Some mental health professionals choose to treat only adults. This could be because, as children grow and mature, there are so many changes (hormonal, personality, etc) that, unless one is specifically trained to identify adolescent disorders, certain treatment options may be overlooked. Fraser Health's adolescent day treatment program focuses on only adolescent psychiatric disorders. Share your thoughts with the interviewer.

      Darby's Answer #1

      "I think the healthcare professionals who choose psychiatry as a specialty field are an elite group. I have always been fascinated with the study of psychiatry. I have never worked directly with youth who have been diagnosed with a mental health disorder, but I have volunteered at a youth center that had some children there who had been diagnosed with schizophrenia. It was difficult to see the way the disorder affected them."

      Darby's Answer #2

      "I worked part-time at a mental health clinic in (city) a few years ago. Although the majority of our clients were adults, we did have a few adolescent patients from time to time. I think having a day treatment program for adolescents is a great way to treat them on their own level and offer personal support."

  8. 8.

    Fraser Health Authority seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Darby's Answer #1

      "In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."

      Darby's Answer #2

      "I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."

  9. 9.

    What part of your healthcare career brings you the most stress?

      Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).

      Darby's Answer #1

      "The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my teams part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly."

      Darby's Answer #2

      "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."

  10. 10.

    Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

      The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

      Darby's Answer #1

      "I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Fraser Health Authority you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

      Darby's Answer #2

      "I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."

  11. 11.

    Fraser Health Authority has a diverse workforce. When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

      Darby's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."

      Darby's Answer #2

      "I am so glad you pointed out your need for diversity at Fraser Health Authority. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

      Anonymous Answer

      "I have lived in New York City for almost ten years and before this in Seattle for five years. Each city has provided work opportunities with diversity in race, ethnicity, age, languages and religions."

      Rachelle's Answer

      Great example- nicely done.

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  12. 12.

    Fraser Health Authority was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

      Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.

      Darby's Answer #1

      "I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."

      Darby's Answer #2

      "I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Fraser Health Authority in hopes to be considered for the median salary for the role."

      Anonymous Answer

      "I'd be happy to start at a lower salary with the hope to demonstrate my value as an asset to the team."

      Rachelle's Answer

      Asking for future growth is a great way to set up this response. Well done.

      Was this answer helpful? Yes or No
  13. 13.

    Why do you think you will be successful in this role with Fraser Health Authority?

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Fraser Health Authority. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Darby's Answer #1

      "I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."

      Darby's Answer #2

      "I believe my success with Fraser Health Authority will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."

      Anonymous Answer

      "I believe I will do well in this role because I have worked in a similar position for two years and it seems that FHA provides a good work environment conducive to success."

      Rachelle's Answer

      Try adding in further detail as it's pretty general to say you've worked in a similar role. Perhaps it's specific patient exposure, certain software, or coursework that you have taken in the past. I have added a sample, below.

      "In your job posting you asking for candidates experienced in (A), (B), and (C). I have over two years of experience in these areas, which will greatly contribute to my success at FHA. Also, your work environment is conducive to success which will ensure continued momentum and growth on my part."

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  14. 14.

    We have implemented a Fast Track Clinic as part of our emergency department. Are you familiar with emergency clinics?

      The Fast Track Clinic at Fraser Health Authority provides care to individuals presenting to the emergency department with minor ailments such as bruises, allergic reactions, infections, and lacerations. There is a separate area for non-urgent patients with its own team of nurses, physicians and unit clerks. Eligible individuals are redirected from the main emergency area for registration, assessment and treatment as appropriate. The concept behind fast track clinics is becoming a growing trend as healthcare facilities explore ways to reduce wait times, especially in emergency departments. Share your thoughts with the interviewer.

      Darby's Answer #1

      "One of the most common complaints we ever received in the emergency department where I used to work was the long wait times. I think the idea of a Fast Track Clinic is a brilliant way to separate emergency patients from non-emergent so that each group of patients can be given quality care in a timely manner."

      Darby's Answer #2

      "I have never worked in a facility that had a fast track clinic, but I am very supportive of the concept. As a nurse, I can tell you it is frustrating to have to tell a patient who has been waiting for a long while that someone else has to be moved ahead of them. Most patients are understanding when an emergency occurs, but if we can provide care to non-emergency patients while assessing and caring for emergencies, I believe it will alleviate stress for patients and healthcare providers alike."

      Anonymous Answer

      "I am not aware of these emergency clinics but I am intrigued to know more."

      Rachelle's Answer

      Showing an interest is a great start!

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  15. 15.

    In your opinion, what makes you a great problem solver?

      Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

      Darby's Answer #1

      "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."

      Darby's Answer #2

      "I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."

      Anonymous Answer

      "I take the time to think carefully before making decisions and to work on creativity."

      Rachelle's Answer

      This response could have more impact as I'm not sure where 'work on creativity' would come into play. I have added an example, below.

      "I am a great problem solver because I can compartmentalize all aspects of a problem, carefully making decisions. I also like to survey team members that I look up to, ensuring that we are all on the same page before a decision is made. When it comes to problem-solving, I like to be creative and tap into the resources available to me."

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  16. 16.

    What type of work environment do you dislike working in?

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  17. 17.

    With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

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  18. 18.

    One of Frazer Medical Authority's specialty areas is Maternal Fetal Medicine. Have you ever worked in a maternity specialty area?

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  19. 19.

    If Fraser Health Authority hired you today, what would you accomplish first?

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  20. 20.

    Frazer Health Authority offers Medical Assistance in Dying referrals. What are your thoughts on this?

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  21. 21.

    Fraser Health Authority supports a healthy work/life balance for all employees. How do you balance life and work?

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  22. 22.

    How would you describe your personality?

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  23. 23.

    We have partnered with Creekside Withdrawal Management Detox Service. Do you have any experience personally or professionally with drug detox programs?

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  24. 24.

    At Fraser Health Authority we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

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  25. 25.

    We sponsor a Child Injury Prevention Program that is available to parents and guardians of children 6 years of age and younger. Are you familiar with our children's programs and what experience do you have working with children?

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  26. 26.

    It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

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  27. 27.

    If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

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  28. 28.

    Fraser Health Authority offers older adult substance use services. Can you think of why it may be beneficial to offer this service to a target group such as older adults?

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  29. 29.

    Fraser Health Authority's iConnect Health Center offers education and exercise classes to help patients manage chronic conditions. Have you worked more with chronic or acute illnesses?

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  30. 30.

    In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

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  31. 31.

    At Fraser Health Authority we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

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