"Having worked many years in the maternity ward of a large hospital, building trust in the new parents that I work with is job number one once their new addition is born and on my unit. I build trust in my patients by being knowledgeable in my job and taking a concern for their needs. I listen attentively to their needs and cater to them to the best of my abilities. If I say I'm going to do something for them, I walk my talk and do those things in a timely manner. New parents are often very vulnerable while in my care and the trusting working relationship I build with them helps them focus on their family and new addition to the family with ease."