35 ICON Interview Questions & Answers
Behavioral
1. If you were faced with a problem here at ICON plc that required a quick solution, how would you respond?
Why the Interviewer Asks This Question
No matter what job you are interviewing for at ICON plc, a hot client or project issue can surface at any moment and the ability to solve it quickly will be essential. Your interviewer is ideally looking to hear that you have the practice, experience, and confidence to make confident decisions on a quick turnaround in your work.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Problems that require you to act quickly can be emergency situations, such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Other quick decisions could be if you are asked to take on a new responsibility and only given five minutes to decide if it's something you are prepared to take on. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. Demonstrate that you are confident and able to react swiftly when the need arises.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"When an urgent problem arises at work, I always try to respond in a calm and assuring manner. I am a natural leader, which means that my team often looks to me for answers. If I were here at ICON plc and facing a situation that needs a quick solution, I would remain focused on a solution and not let my emotions get to me. I'd make the best call to solve it myself if I felt confident in the solution and, if not, would reach out to the most available colleague for their thoughts."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I react swiftly in emergency situations. Perhaps my skills come from my years as a parent, having to think fast and put out fires! If a quick solution is required, I will do a fast overview of the facts and make a decision based on risk factors."
Discovery
2. How does this position at ICON plc fit into your career goals?
Why the Interviewer Asks This Question
At ICON plc, long-term success with clients is reliant on long-lasting relationships. To accomplish this, high employee morale and low turnover play an integral role. If they are to seriously consider you to join their team, your interviewer needs to be assured that you see this role at ICON plc as a long-term fit for your career goals.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Assure the interviewer that this position will be challenging for you, is a step up in responsibilities, and that it fits with your overall career goals. Feel free to be open about where you want your career to be 5, 10, and even 20 years down the road, especially if you can point out how working for ICON plc will take you there.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"My primary goal in my career as an HR professional is to eventually work my way from an Administrator to an HR Partner. From what I've read and learned today about what ICON plc offers, there is a strong path towards those goals and I am excited about what this position has to offer."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"My primary career goal is to find a position where I can stay long term. Because ICON plc has such a strong reputation for workplace culture and a great industry reputation built on growth, it fits perfectly with my desires for a long-term fit."
Written by Ryan Brunner on June 9th, 2022
Discovery
3. What interests you the most about coming to work for ICON plc?
Why the Interviewer Asks This Question
As you researched ICON plc prior to your interview and even when applying for the position, you likely found that they have many unique qualities as an employer and as a business. Your interviewer wants evidence that you have enthusiasm and interest in the role and company if they are to seriously consider you for the role.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Prepare for this question by researching ICON plc, highlighting a unique talking point, and showing enthusiasm for the company's growth or recent efforts. You could talk about the company's actions and stand-out successes and how these accomplishments tie into your values and career goals. You can also mention specific details of how you will contribute to the company's goals once hired. The ultimate goal of your response is to highlight the fact that you believe in ICON plc's mission and values, you are ready to make a specific contribution, and you see a strong match between their job opportunity and your career goals.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"I am excited about this opportunity because ICON plc's values are very much in line with mine. I am a very value-driven and people-focused employee and I know these values would fit in well with this role. I'm also very excited about the unique opportunity to bring my skills to work in consulting with many industry leaders and helping to bring new innovations to the development of new medical products."
Written by Ryan Brunner on June 9th, 2022
Discovery
4. Why do you believe it is important for an organization like ICON plc to embrace diversity and support inclusion efforts?
Why the Interviewer Asks This Question
As a values-driven and people-centered organization, ICON plc celebrates all of its people and takes great pride in embracing all ethnic groups and other underrepresented minorities. Your interviewer needs to be assured that you hold the same values as ICON plc when it comes to diversity and inclusion in the workplace.
Written by Ryan Brunner on June 9th, 2022
How to Answer
No matter what your job function will be at ICON plc, it's vital that you come ready to embrace and support its diversity and inclusion efforts. Overall, a company that embraces diversity and inclusion efforts creates a cohesive work environment with higher morale, better productivity, and less turnover, and ICON plc embraces all aspects of this. Discuss with the interviewer why you stand by D&I endeavors and what you will specifically do in this role to support D&I efforts at ICON plc.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"I fully support diversity and inclusion in the workplace and believe that there are incredible benefits to a workplace built on equality. First and foremost, equality and inclusion should always be considered fundamental human rights. I love the fact that ICON plc put so much focus and effort into their efforts here and have community groups for women, disability awareness, ethnicity groups and LGBTQ+ groups. If hired here, I would be very supportive of any colleague and client, no matter their background or who they are."
Written by Ryan Brunner on June 9th, 2022
Discovery
5. How would you rate your performance in this interview with ICON plc so far?
Why the Interviewer Asks This Question
From a candidate's perspective, the interview can fly by in the blink of an eye. There may be times that you felt nervous or you may still have unanswered questions. Your interviewer at ICON plc asks this question to ensure that you can further clarify anything else that you feel you need to so you can walk away happy and educated.
Written by Ryan Brunner on June 9th, 2022
How to Answer
This question can create feelings of stress and anxiety, so it's best to be prepared. Be honest with the interviewer about how you feel the interview has gone so far. If you have unanswered questions, don't hesitate to ask them. If you feel you could better clarify an answer, be open and honest and do just that. If you feel it has gone well, speak confidently in letting your interviewer know that.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I believe that this interview has been quite informative and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"
2nd Answer Example
"I am not sure if I have been able to portray myself 100% accurately in this interview. To be honest with you, this position at ICON plc is my dream job and I was a bit nervous at the beginning of our time together. If there is anything more that I can clarify for you, I would be happy to do so."
Written by Ryan Brunner on June 9th, 2022
Discovery
6. Are you applying for any other jobs?
Why the Interviewer Asks This Question
If you remain one of the top candidates for their opening at ICON plc, your interviewer wants to gauge if there will be any hiccups in their offer process to you. This question allows them insight into your job search and if they need to move fast if you are their top candidate. It also may help them determine if they need to up the ante when it comes time for a formal offer.
Written by Ryan Brunner on June 9th, 2022
How to Answer
It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Tell the interviewer about your search so far and don't hesitate to be open and honest about your search and where things stand. If you are considering or interviewing for other roles, make sure to let your interviewer know that this role at ICON plc would be your preferred choice.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I am keeping an eye out for viable positions where I can put my skills to work for a great organization. Although I am not in the final stages with any other company, I love what I have learned about ICON plc and I can surely see myself thriving here as part of your team."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"Yes, I am active in my job search and am in the final stages with a pharmaceutical company. Do you have a timeline in mind for a decision on this position?"
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I am not currently in the final stages with any other company, but I am actively seeking a new position."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Perfect! If you're still early in your job search you can also tell the interviewer that you're still exploring available roles. You can also express that while you have applied elsewhere that you're most excited about the role you're interviewing for and why.
Discovery
7. Do you have any salary expectations if you were to be offered a position here at ICON plc?
Why the Interviewer Asks This Question
While firmly negotiating salary should never be a part of the interview process, ICON plc needs to ensure that their top candidate is affordable. This question allows your interviewer some insight into what, if any, salary expectations you have in order to change jobs and join ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
The best way to discuss your salary expectations is to use your current earnings as an example. Be open and honest as you answer. You need to toe the line between staying within the pay range for the position and being fair to yourself if you have specific expectations. The best way to ensure this is to conduct as much research as possible on the pay range for the role that you are interviewing for.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher if I were to join ICON plc."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am currently making $100,000 per year with two bonus opportunities. At ICON plc, I am looking for compensation that is aligned with the role and provides an opportunity for growth."
Written by Ryan Brunner on June 9th, 2022
Discovery
8. Describe to me your ideal employer.
Why the Interviewer Asks This Question
A job search isn't just a one-sided hunt. While you try to land this position at ICON plc, your interviewer is looking to narrow down a great pool of candidates to a finalist to offer the position to. In asking this question, your interviewer is looking to hear that your ideals fit in with the workplace and culture at ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Come prepared for your interview and clearly tell the interviewer what your ideal employer looks like. As you research ICON plc prior to your interview, try to pick a thing or two that really stands out about the organization that appeals to you. Be specific and be sure to keep the conversation positive.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"My ideal employer is one that brings charisma and passion to their work, and I love what I have read and heard about ICON plc prior to applying. I want to be mission-driven in my work and I know that I'll have that opportunity here."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am looking to join an organization where continued learning is encouraged and a diverse workforce is utilized. It's important to me, as I carve out my career, to learn new skills under an organization that wants me to grow with them."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I am looking to join an organization where continuous learning is encouraged. It's important to me to learn new skills under an organization that wants me to grow with them."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
An appreciation for continued professional growth and learning is important, but I think there is an opportunity here for you to share more. With this question, the employer is trying to determine if your work preferences and personality align with their company culture and values. You can expand your answer by sharing your specific preferences around workplace aspects like leadership or management styles, training opportunities, work-life balance options, or how employee performance is managed or recognized.
Discovery
9. How do you define success?
Why the Interviewer Asks This Question
In the competitive industries of pharmaceuticals, biotechnology, and medical devices, employees need to have a consistent drive to succeed and this holds especially true at ICON plc. In point-blank asking your definition of success, your interviewer is looking to get some insight into your personal drive and the competitiveness you would bring to the ICON plc team.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Prior to your interview, be sure to put some thought into what success means to you in your work. Tell the interviewer how you define success and be sure to tie your answer into the success that you plan to bring to this particular position at ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I define success by my ability to reach the goals that are set out for me. In this role at ICON plc, success would be organizing all awarded studies, assigning work teams in an efficient manner, and ensuring that deliverables are sent to the client on time and as expected."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"Success, to me, is achieved when all of my stakeholders are pleased with the quality of my work and I feel proud to submit it. At ICON plc, I would never call a project complete if I didn't feel it was excellent in quality."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I define success as my ability to reach the goals that are set out for me both personally and professionally. To me, professional goals not only include goals set for me by my managers, but also individual goals that will help me further my career and ultimately expand my knowledge."
Written by an Anonymous User
Our Professional Interview Coach
Kevin Downey Reviewed the Above Answer
You've provided a solid definition of success. Now, make your answer even stronger by pivoting to relate an achievement that showcases what you mean. This makes your answer more unique and memorable.
"Professional goals, whether self assigned or delegated, will only further my career and expand my knowledge and experience when they are accomplished as thoroughly as possible. This never comes through meeting expectations, yet rather through exceeding expectations. This requires every avenue and every approach to be fully followed through on when accomplishing a goal. Only then would this make me uniquely qualified to thoroughly train another individual on all aspects of accomplishing that task. Success is measured by success, and this is what success looks like to me."
Discovery
10. When have you shown great integrity in your work during your career?
Why the Interviewer Asks This Question
ICON plc takes pride in its unique culture, where they always strive to do the right thing and build their business through integrity and responsibility. At some point during your time together, your interviewer will look for verification that you would come to their team with a great sense of integrity and personal values.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Integrity in the workplace comes from honesty and consistent moral values. Many see it as always doing the right thing when nobody is watching. Talk to the interviewer about the ways that you have displayed a great degree of integrity in the workplace. If you can answer in a way that pertains to clients or customers, you may earn a bonus from your interviewer.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"In a prior position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy in the four years that I worked there. I best show my integrity by being a consistently reliable employee and I'd be proud to bring these values to the ICON plc team."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"Honesty and integrity are two values at the center of my being. I like to think I practice this in the workplace by always doing the right thing by the company, its customers, and its people. Two years ago, we had a customer majorly overpay in cash and they weren't aware. Without hesitation, I let them know and returned the money to them."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"Well, the GCP guidance has the main goal of protecting humans and performing clinical trials that are safe and ethical. In _______, we have an ethical duty to always be open and honest. I’ve learned that when in doubt, ask. It's better to not know and ask than try and fail and possibly jeopardize your project."
Written by an Anonymous User
Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer
It's great that you ask questions and strive to keep your projects safe and ethical. Can you provide an example of a time when you did this? Provide specifics so the interviewer can see how you showed great integrity at work. Nice job!
Discovery
11. What sources do you look to when you need to solve a complicated problem?
Why the Interviewer Asks This Question
Each client at ICON plc can present a new set of challenges, and all staff of the organization needs to be on their game to help creatively solve the most complicated issues. Your interviewer wants to know that you can think outside the box, be resourceful, and even ask for help when you are stuck on a complicated problem.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues, or even a patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem. Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
2nd Answer Example
"To solve a complex issue, I will reach out to a manager or mentor from a previous role to ask them how they've handled such issues in the past. I am always ready to dive back into our handbook, but these types of scenarios are often not covered there, which is why I value a human, experiential approach. I know that there are so many folks in the industry who have so much to teach me and have probably already "been-there-done-that," so I love to utilize them as a resource."
Discovery
12. What are your strengths you would bring to the ICON plc team?
Why the Interviewer Asks This Question
In a work context at ICON plc, your strengths will help you to complete your to-do list, understand client needs, and help you to apply what you have learned in your training. Your interviewer is looking to hear a few of the unique strengths that you possess that make you the stand-out candidate to join their team at ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Talk to the interviewer about a couple of your strengths and why those will help you to be successful in this role. Strengths can be skills or qualities that help you overcome difficult circumstances or accomplish challenging tasks.
Some great strengths to mention are:
- Communicative
- Loyal
- Collaborative
- Tech-Savvy
- Flexible in Schedule/Availability
- Persistent and Determined
- Eager for Knowledge/New Skills
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"My strengths are in my perceptiveness and ability to be observant of the needs of others. These strengths are part of what makes me an excellent performer in a client-facing role and would greatly benefit your team here at ICON plc."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am not sure what others would pick, but I feel that my strengths are my dedication, determination, and ability to build long-lasting and trusting professional relationships. If you are looking for a motivated employee here at ICON plc, you will quickly find that my dedication and determination will shine on the job."
Written by Ryan Brunner on June 9th, 2022
Discovery
13. Who would you say inspires you the most in your work ethic?
Why the Interviewer Asks This Question
A strong set of values inspires ICON plc to be their best at all times, and the staff at the organization are expected to hold the same high sense of values. In asking this question, your interviewer wants to hear about the person who has instilled great work values and ethics into you.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Your life's inspiration can come from a book, a mentor, your family, a celebrity, an author--literally anyone! Talk to the interviewer about who has inspired your life. Clearly describe why you see them as an inspiration and how this comes into play in the work that you would be performing at ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live like she did, as much as I can."
2nd Answer Example
"My current manager has been a huge inspiration to me over the last eight years. Her passion for this industry was motivating and put the fire in me to climb the ladder in my career. On top of being one of the best in our field, she is the ultimate family person and caregiver."
Written by Ryan Brunner on June 9th, 2022
Discovery
14. Why did you choose a career in the Pharma/Biotech industry?
Why the Interviewer Asks This Question
ICON plc's consulting and outsourcing services require their staff to be focused and driven in helping them succeed. Your interviewer would like to know what drew you into a career within the pharmacy and biotech industries to show that you will be a passionate employee for their organization.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Prior to your interview with ICON plc, put some thought into what drove your career path. Show the hiring manager that you have a natural attraction to this particular industry and that you're here to stay.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"I chose a career in Pharma/Biotech because I have always had an attraction to the study of medicine, and science, and the correlation between them. It's an ever-changing industry that never becomes dull. I love the fact that ICON plc would give me the chance to gain new skills in a new part of this industry consulting."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I've always wanted to be in healthcare since I was a child. The idea of helping people and improving their quality of life was really important to me. When I worked at Cardax, I saw how our study was benefitting people with inflammation and wanted to do more with Pharma to change others' lives as well."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Fantastic! You've clearly explained why the pharma/biotech industry appeals to you.
Discovery
15. When have you had to be extra thorough in completing tasks during your career?
Why the Interviewer Asks This Question
At ICON plc, some tasks that you perform will require a keener eye and additional diligence as quality work for clients is of utmost importance. This question allows your interviewer a chance to see how you prioritize being detail-oriented in your work.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Think of and discuss a time when you were extra thorough during a work-related project or task. Try to paint a clear picture of why going over things with a fine-tooth comb was necessary for this instance, and then highlight the measure you took to ensure that everything was perfect.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I have to be extra thorough from time to time in my current job when I have clients that are especially detail-oriented. Often, this will mean spending additional time on calls with them to highlight project changes. I am okay with being extra thorough when needed and you'll find quickly here at ICON plc that attention to detail is one of my strong suits."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am always thorough, but we do have monthly team meetings where we discuss our performance metrics. That reporting takes a little longer and I have to ensure that the reporting is error-free. The day prior to that meeting, I block an extra couple of hours on my calendar to make sure I have uninterrupted time to go through everything in detail."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"In my current position, it is important to be thorough in all of my tasks. Even small mistakes can possibly lead to our patients not being able to properly start their families. We often have cases that are more complex, whether they have donors, are using a surrogate, or have specific requests with their physician. When these cases come up, I am extra thorough in reviewing their cases and handling their specimen in our lab."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
This is an answer you can build on. Consider taking it a step further to explain what it looks like to be thorough in your role. If possible, use a specific example that makes your response more memorable. You can also talk about what the consequences could be if you failed to be thorough. This highlights that you're well aware of how important attention to detail and organization are.
Discovery
16. If you could choose any special area of focus with ICON plc, which would you choose?
Why the Interviewer Asks This Question
Working for ICON plc could open a variety of career options for you with their wide variety of services offered and medical sectors served. Ideally, in asking this question, your interviewer is looking to hear that you have done your homework on their company and that your long-term career goals are a match for what ICON plc can offer to you.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Prior to your interview with ICON plc, make sure to put some time into researching all of the company's services they provide and don't be afraid to discuss any big picture goals and dreams you would have if you were fortunate enough to join in this role. However, you do have to walk a fine line with your interviewer on being committed to the role you are interviewing for, so make sure you display your interest in the job you are interviewing for and any areas that match your long-term goals.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I am currently working as a Clinical Research Assistant and would like to eventually grow into a Principal Scientist role, or something of the like, with ICON plc. My primary goal is to find a long-term home where I can continue to expand my knowledge in the area of (choose an area of study)."
2nd Answer Example
"That is a challenging question because there would be so many interesting options at my fingertips here at ICON plc. I have a very strong interest in public health and I loved reading about all of your services with the US government and other public health entities and organizations around the world. I could definitely see a dream job for me down the road where I was working hand-in-hand with the CDC or FDA."
Written by Ryan Brunner on June 9th, 2022
Discovery
17. List three qualities that make you the best candidate for ICON plc.
Why the Interviewer Asks This Question
Throughout your time interviewing with ICON plc, your interviewer will get a great feel for the skills that you would bring to their team. This question allows you the chance to give one of your best sales pitches for what makes you the ideal candidate for the job.
Written by Ryan Brunner on June 9th, 2022
How to Answer
After researching ICON plc, you should have a firm idea of the qualities they admire most in their candidates. Discuss the attributes that will help you to stand out as a top candidate.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I understand that this role requires stand-out skills in organization, leadership, and an energetic demeanor. I would say that these are 3 of my top skills, and I have many others! My references attest to these skills as well."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
Here are some qualities that make you a great candidate for any company:
- A robust existing network in the industry
- A great reputation
- Leadership capabilities and experience
- Integrity and likability
- Strong-minded
- Thirst for knowledge
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I pride myself on being collaborative, reliable, and goal-driven. It's my understanding that ICON plc relies on the collaboration of their teams in order to not only meet but exceed the expectations of their partners, and it makes me happy to know that my past and current coworkers could always rely on me when they had any questions or needed help with anything."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Great start! You've listed qualities that illustrate your ability to be a valuable team player. You can strengthen this response by sharing a specific example of a time when those qualities helped your team overcome an obstacle, solve a problem, or meet a goal. Make sure to discuss what you did and the positive outcome so that your response feels complete. Seeing your qualities in action through a real-life example makes you a more memorable candidate.
Discovery
18. What industry-related changes do you foresee impacting ICON plc in the next 12 months?
Why the Interviewer Asks This Question
No matter what role you are interviewing for at ICON plc, ensuring your insight into the industry will be vital for your interviewer. This question gives you the chance to show your insight and foresight into your potential future role with the organization.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Assure the interviewer that you have a keen and honest interest in this industry by discussing the growth and change that you foresee in this next year. Prior to your interview with ICON plc, do as much research as possible on the organization to be able to talk about any news that you've read. Your own job field may have major changes coming and if so, try to tie those changes to ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I was really excited reading about ICON plc's 2021 financial reports on your website prior to my interview. While I'm sure you are very excited about your successes, from talking with you today, I know that you aren't complacent. I would envision that the growth of medical devices in genomics could be a huge boost for your company as the focus on genomics becomes larger in the coming years."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I was recently reading a great article on the response of the pharmaceutical industry during the pandemic and how the proven quick response has totally changed the game moving forward in the development, testing, and approval of new and innovative medicines. For ICON plc, I believe that your pharmaceutical teams have leveraged your consulting and outsourcing services to be more responsive and timely moving forward now that this is almost an expectation from the general public."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"With the development of technologies like robotics and AI, I think this will accelerate new drug discoveries and development. I can also see AI helping with clinical trials as well with regard to patient screenings and data presentation. With the coronavirus vaccine development, I think there will be more collaboration and sharing of research results between different companies to help solve some of our more pressing problems."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Well said! I like the confidence and knowledge I can see in this answer as well as the positive focus. You've done a good job highlighting advancements that you think will help push positive changes in the future.
Discovery
19. In your opinion, why is it important to develop relationships with coworkers?
Why the Interviewer Asks This Question
This answer may seem obvious to you because enjoying your time with coworkers is sometimes the best part of the job! But there are a couple of layers here that your interviewer is trying to uncover in asking this question. First, they want to hear that you see value in building trusting relationships with your potential new colleagues at ICON plc. Then, they'll want to hear if you have a method for building and growing these relationships upon hire.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Talk to the interviewer about how you develop relationships with coworkers when you start a new job. Think about what is important to you about these relationships. As you answer, don't hesitate to talk about some of the benefits you, and your teams you have been a part of in the past, have reaped based on having solid relationships.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I value my relationships with my coworkers because we support each other and make each other laugh when the work environment becomes intense. I have a coworker that I eat lunch with every day. We've helped each other out by simply listening to what's going on in each other's lives. It's nice to have colleagues who understand you on a personal level."
2nd Answer Example
"To accomplish anything in a job, you need your team members. Your team members are who you rely on to get a project done. If I were fortunate enough to be offered this role at ICON plc, I would make it a point to start building the foundations of trusting relationships with all of my new colleagues here. To do this, I would look to get to know my colleagues on a personal level and open myself up to them. In my initial days, weeks and months on the job, I would also need to prove that my word is my bond with them."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"To accomplish anything in a job, you need your team members. I value my relationships with my coworkers because IVF Labs can be a high-stress environment and we support each other when the work environment becomes intense. I have a coworker that I really look up to and get lunch with often. It's nice to have colleagues who understand you on a personal level."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Good job! Being able to support and understand one another is a great benefit of strong coworker relationships. Consider giving this answer more impact by sharing a specific example of a time when your strong coworker relationships made all the difference in a particularly stressful situation. This will make the demands of your current role as well as the value of those relationships clearer for the interviewer.
Discovery
20. In your opinion, what is the biggest development in Biotechnology in the past three years?
Why the Interviewer Asks This Question
Passion and a focus on innovation are vital to the success of any team member at ICON plc. Throughout your time interviewing, your interviewer will look to gauge your passion for your work in a number of ways to ensure that you would bring a passionate approach to your work. This question allows your interviewer to see that you have done your homework on ICON plc and the biotech industry and that you come prepared to talk about what you feel is the biggest development in the field in recent years.
Written by Ryan Brunner on June 9th, 2022
How to Answer
The term "biotechnology" refers to the use of cells and molecules to create a product within medicine, genetic testing, or even agriculture. Prior to your interview with ICON plc, do some research on recent innovations in the field and come to your interview prepared to talk about what you feel is the biggest development.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"There have been so many developments in biotechnology the past three years, but I do feel that the biggest was the development in gene editing. It's an incredibly controversial and intriguing practice."
2nd Answer Example
"There is a multitude of biotech developments from which to choose! I was recently reading about these new methods of manipulating human cells to beat a range of diseases. According to Fortune Magazine, Chinese scientists have launched the first CRISPR gene-editing trial for the treatment of cancer. It's all pretty incredible, isn't it?"
Discovery
21. In your opinion, what is the biggest development in Pharmaceuticals in the past three years?
Why the Interviewer Asks This Question
Similar to the development in biotechnology question, your interviewer wants to gauge your passion for your work and the fields that ICON plc participates in as consultants. This question allows your interviewer to see that you have done your homework on ICON plc and the pharmaceutical industry and that you come prepared to talk about what you feel is the biggest development in the field in recent years.
Written by Ryan Brunner on June 9th, 2022
How to Answer
The term "pharmaceutical" refers to the creation and sale of medicine. Prior to your interview with ICON plc, make sure to do some research on recent innovations in the pharmaceutical industry and come to your interview prepared to talk about a topic that you are passionate about.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"There have been so many developments in the pharmaceutical industry over the past three years, but I do feel that the biggest was the industry-wide response worldwide to the research, development, and testing of the COVID-19 vaccine. Looking back now, it is amazing how fast the entire industry responded in an effective way."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am most impressed by the way the pharma industry has switched its focus from treatment to prevention. It's a great way to flip our thinking in the industry and will save the lives of so many people."
Written by Ryan Brunner on June 9th, 2022
Discovery
22. Do you prefer to work with studies related to humans, animals, or plant life?
Why the Interviewer Asks This Question
As a leading consultant and outsourcer of clinical trials and biometric activities, ICON plc conducts lab tests in a variety of manners. If you are interviewing for any type of lab research, testing position, or support position there, knowing your preference and tolerance for the different types of lab testing is vital. Your interviewer asks this question to ensure that you can handle this aspect of the job.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Perhaps you have a preference, and maybe you don't. However, as you answer this question, be sure to keep your reply positive and relevant to the role that you are interviewing for. You want to avoid pigeonholing yourself by saying that you are against all forms of animal testing because you don't want to shut down any particular practice of the job you are interviewing for at ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"With my background, I have experience in lab studies and trial development in many settings. As long as studies are done ethically here at ICON plc, I wouldn't have an issue working effectively in any setting."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I can honestly say that I do not have a preference as of yet. As I continue to carve out my career, that may change; however, for the moment, I would be happy to be working at ICON plc in any related focus."
Written by Ryan Brunner on June 9th, 2022
Discovery
23. If you could research any particular disorder, disease, or illness here at ICON plc, which one would you choose, and why?
Why the Interviewer Asks This Question
During your time together, your interviewer would like to get to know you and your particular interests in your career. With this being hypothetical, this big picture question allows your interviewer some insight into your hopes and dreams in the medical field and to learn how ICON plc could make those dreams come true.
Written by Ryan Brunner on June 9th, 2022
How to Answer
A great way to frame your answer to this question is to think that if you had zero limitations, what area within pharmaceuticals would you focus on. Be sure to show your passion for your career path and tie your answer into an area of focus related to ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"At ICON plc, I know there are so many areas where I could subspecialize over the course of my career, and that is one of the most intriguing things about coming to work for you. If I had to pick an area to study and master further, it would be medical devices on orthopedics. While things like replacement joints have evolved so much in the last 50 years, I think the sky is the limit as we look to the future."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"We have so many options when it comes to research topics. If I had to choose just one area of research, I would choose to research autism, and the spectrum, in full. My little brother received an autism diagnosis recently, and I have the drive to learn more about it."
User-Submitted Answer
"I am passionate about women's health, so I would be very interested in researching gestational diabetes and its effects on fetal development, or how an existing diabetes diagnosis affects fertility."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Well done! You've answered clearly and concisely. If possible, talk about why you're passionate about women's health or these specific research opportunities to help the interviewer understand what drives you to want to learn more in these specific areas.
Discovery
24. Tell me about your greatest work-related accomplishment.
Why the Interviewer Asks This Question
Talking about your most significant accomplishment will give the interviewer a definite idea of where you would place your values as an employee at ICON plc. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future.
Written by Ryan Brunner on June 9th, 2022
How to Answer
It is definitely okay to brag a little bit when answering this question. Think back to a work task, project, or accomplishment that you are most proud of, and speak confidently about what makes this accomplishment so special to you. The accomplishment you talk about should try to highlight your ability to go above and beyond to create a great end result.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"The greatest accomplishment in my career was graduating from University as an honors student while still working full-time in a related field. I was top of my class, and working full-time. This success showed me that I could dedicate myself to my career and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I am proud of having been chosen to be a mentor to new hires in my current department. I think I've informally mentored and exhibited leadership since day one, and to be recognized for being a great teacher and being able to train and shape the new additions to the department is an awesome pat on the back."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I am proud to be recognized as the lead TA in my lab. Not only do other TAs look to me for guidance, but even embryologists come to me to solve any problems we have in the lab. I think I've exhibited leadership and drive since day one, and to be recognized for being a great teacher and being able to train and shape the new additions to the department is an awesome pat on the back."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Great answer! It's clear that you're a trusted, collaborative team player others can depend on. Consider providing a little more detail to flesh out your answer. What kind of problems do other TAs or embryologists ask you to solve? How many others have you helped to train?
Education
25. If you could choose any area in your field to study further, which area would you focus on? How do you feel that would help you with a career at ICON plc?
Why the Interviewer Asks This Question
To consistently maintain a focus on the innovative approaches they bring to their clients, ICON plc needs to be assured that their staff members are always willing and ready to further their skills and education in their work. By asking this question, your interviewer is looking to hear that you have an open mind to further your studies in your work and that you have an area or two of further study that highly interest you.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Prior to your interview with ICON plc, put some thought into an area you would love to further your skills in and come prepared to talk to the interviewer about this area. Share with the interviewer why you feel that strengthened skills, in this particular area, will help you to achieve your goals with ICON plc.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"If I could choose any area, I would enjoy a deeper focus on orthobiologics. The idea of finding advanced ways of assisting the body in healing itself is fascinating to me. If there were advancements in this area, I feel it could help ICON plc to achieve some major goals as well."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"If given the opportunity to further my studies, I would choose to focus on Biochemical Pharmacology. I feel that will help me in this career here since this is one of your larger areas of focus. Your biochemical pharmacology department is so advanced; the idea of landing a job in that area is fascinating to me."
Written by Ryan Brunner on June 9th, 2022
Education
26. If you were to join ICON plc, would you consider furthering your post-secondary education to include a Ph.D. in your field?
Why the Interviewer Asks This Question
Some upper-level positions within ICON plc may require a higher level of education. With the organization priding itself on furthering the education of its staff and promoting from within, your interviewer wants to hear your thoughts on someday furthering your education.
Written by Ryan Brunner on June 9th, 2022
How to Answer
While there isn't a right or wrong answer to a question like this, ideally you want to assure your interviewer that you would be willing to discuss enhancing your knowledge to grow within the organization eventually. Prior to your interview with ICON plc, be sure to put some thought into what areas you could see yourself furthering your education in and talk about any advanced degrees that would help you get there.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I have considered furthering my education to include a Ph.D. It would need to be in tandem with full-time employment, but I would certainly consider achieving this goal through evening and weekend coursework."
2nd Answer Example
"Oh yes! I am a big believer in higher education. I could definitely see pursuing a Master's degree down the road and would be willing to put the time and effort into that here at ICON plc."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"Yes, definitely! I am a big believer in the value of education, but I still don't know what specifically I would like to study when pursuing a Ph.D. For now, I am working on learning as much as I can in the field so that I can make an informed decision when I am ready."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
I love the enthusiasm I can see in this answer! Because the medical and research fields are constantly evolving, a willingness to learn and grow through continued education works in your favor.
Education
27. This position at ICON plc requires a minimum Bachelor's Degree in a science-related field. How has your post-secondary education prepared you for this role?
Why the Interviewer Asks This Question
If you've been selected from a great pool of candidates for this role at ICON plc, your interviewer has seen that your education meets the minimum requirements. In asking this question, they want to hear your specific words on your educational path and how that has prepared you for the work you will taking on at ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Your post-secondary career is significant when it comes to displaying your ability to complete a degree, multitask, and apply yourself. Walk the interviewer through your post-secondary experience, making sure to highlight any recognition or awards you may have achieved. As you get to learn more about the role at ICON plc during your interview, try to highlight an area or two of your education that puts you in great position to succeed in this role.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I have a Bachelor's Degree in Biology from Tampa College of Natural and Health Sciences. I graduated with honors, which was an especially proud moment for me since I had also been working part-time. I think my program helped me prepare for a career in the biotech industry and gave me a strong focus on communication that would assist me greatly in working with the clients of ICON plc."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I recently graduated from the University of Georgia with my Degree in Pharmaceutical Science. With this degree, I look forward to joining ICON plc and carving out a great career with you. When the timing is right, I do plan to return to school to obtain my Master's Degree in a science-based field. This extension of learning, of course, would be in tandem with my full-time job."
Education
28. How will you stay informed on changes in your field if hired at ICON plc?
Why the Interviewer Asks This Question
At ICON plc, the work is continually changing and this is due to the fact that the company is working in consulting and the outsourcing of developments. ICON plc needs staff to be flexible and at the top of their field, so your interviewer needs to be assured that you take your own personal education in your work very seriously and they ask this question to gauge that.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Assure the interviewer that you are engaged when it comes to staying on top of new trends, information, and changes in your line of work. Some things to consider discussing are your networking ability with other in your field, any societies or groups that you belong to, and any continuing education that you actively participate in on a regular basis.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I follow multiple medical journals and blogs related to changes in the Pharma/Biotech industry. My favorite is wiley.com which is a strong source for updates in a variety of related medical studies."
2nd Answer Example
"I have set up some industry-related google alerts, and I also subscribe to Pharma Forum, Science Direct, and Medical Futurist, online. I am always looking for new opportunities to learn, so if you have recommendations, I am happy to hear them!"
Written by Ryan Brunner on June 9th, 2022
Experience
29. How many years have you worked in the Pharma/Biotech industry? What keeps you interested in our line of work?
Why the Interviewer Asks This Question
Even though they can get a great feel for your years of experience by looking at your application materials for ICON plc, hearing your experience firsthand will be very helpful. Your interviewer also asks this question to get a sense of your passion and interest in the position you are interviewing for at ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Take a few minutes to walk the interviewer through your work history, highlighting the most relevant positions and skills. Be sure to speak with passion as you describe your desire to work for ICON plc long term.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I have worked within Pharma/Biotech for the past 15 years. I started in a lab assistant role and am now at the supervisory level with my current company. I stay in this industry because the opportunities are endless. I would be thrilled to continue my career growth in this industry with ICON plc."
2nd Answer Example
"I am new to the Pharmaceuticals industry and recently graduated with my Bachelor's degree in Pharmaceutical Science. I plan to remain in this industry for the entire length of my career. At this point, I'd like to start in this apprenticeship role and then move forward into a role further focused on the development of new treatments."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"I worked as a Clinical Research Assistant for almost a year while I was in college. It was amazing to see how our study supplement was helping people with inflammation. I have been in UCSF's Embryology lab for over a year now, but I find myself comparing my job to my time as a CRA and miss doing clinical research. ICON plc's CRA Development program is the perfect opportunity for me to get back into Pharma Research."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Well done! Your answer illustrates that you have some CRA experience and a desire to learn more. You can make this answer even more impactful by sharing what you enjoy about the CRA role and the skills you get to use that make that position fulfilling.
Experience
30. By this time in your career, you likely could have advanced further. What has slowed down your career progression?
Why the Interviewer Asks This Question
When an interviewer at ICON plc sees slow career progression on a candidate's resume, they will immediately want to determine whether this is by their own choice, any outside circumstances, or if they are not motivated to reach the top of the proverbial career ladder. In asking this question, they want you to respond honestly about how you feel about your career progression.
Written by Ryan Brunner on June 9th, 2022
How to Answer
If your career has progressed slower than you wish, come to your ICON plc interview prepared to discuss your overall happiness with your career path to this point. If you feel you were hindered in any way, you can be honest but don't do so by making excuses.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I agree with you that my career progression has been slower than some. You will see that between 2001-2009 I worked for the same company without an increase in my job title. The company was too small to offer a promotion to me as the next level was ownership and the business wasn't for sale. After this, from 2009 to 2012, I was on leave as I needed to care for my ailing parents. My growth since returning to work has been steady but those years were a bit of a standstill for me. I am ready to spring into action now with ICON plc and forge ahead in my career."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
"I feel very proud of my career and wouldn't go back and change any of it. I feel that my experience out of my Bachelor's degree program gave me great experience and a great understanding of entry-level work in our field. By pursuing my Ph.D. in my 30s, I felt much more prepared to succeed at that point."
Written by Ryan Brunner on June 9th, 2022
Leadership
31. What creative qualities would you bring to the ICON plc team?
Why the Interviewer Asks This Question
At ICON plc, innovative solutions that are critical to their clients rely on the team to be creative in every manner of their work. In asking this question, your interviewer wants to hear you describe your creative abilities in the work that you would be performing with ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Talk to the interviewer about any interest that you have in creative activities and how you have implemented your creative desires in the workplace. Even if you do not consider yourself to be a "creative person," there likely is a significant time that you have made creative-minded decisions during your career.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"I do consider myself to be a creative individual in my work. In my current role, one example of this would be the telephone sales scripts that I crafted for our inside sales team. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. Here at ICON plc, I know your clients rely on you to provide unique and effective developments, and I'd look forward to helping spark new and creative ideas in this role."
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"In Quality, especially as an auditor or a compliance member, we are often thinking of continuous improvement efforts that will enable us to pass any inspection, audit, or interview, and that will also create a culture of Quality within the company. In my current role, I have implemented a CAPA management system that allowed for the active involvement of other departments in continuous improvement initiatives. Here at ICON, I know that your clients and other sponsors rely on you to be the best of the best and not have any issues. I would look forward to contributing to a company that puts quality first."
Written by an Anonymous User
Our Professional Interview Coach
Marcie Wilmot Reviewed the Above Answer
Nice! The interviewer will definitely appreciate that you recognize the importance of making continuous improvements and ensuring high quality. It's also great that you've included an example that shows how much you value continuous improvement initiatives. But don't forget that this question inquires about your creative qualities which likely refers to thinking outside the box. Consider also addressing this aspect of creativity too and what you bring to the table in this manner. Good job!
Leadership
32. How would your current co-workers describe your attention to detail?
Why the Interviewer Asks This Question
In the world of medical consulting and outsourcing, it's the little things that can often make the biggest difference in truly making a client happy. Your interviewer would like to know more about the attention to detail you put into your work to ensure that you would leave no stone unturned on the job at ICON plc.
Written by Ryan Brunner on June 9th, 2022
How to Answer
With a question where you're asked to describe what your colleagues would say about you, It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to the smaller details and use an example of a time when you received direct feedback from a colleague or leader on the job. As you answer, discuss why being so attentive in this situation was important and reiterate that you would bring this same detail-oriented approach to your work at ICON plc.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will always pay attention to the small things on a project. Just a few months ago, we were finishing up a big client presentation and upon reviewing it, I suggested we add our company logo to each page of the presentation and one of our organizational values along with it. This suggestion went over very well with the project leader and they thanked me for my suggestion."
Written by Ryan Brunner on June 9th, 2022
Leadership
33. How will you earn the trust of your coworkers if offered a position at ICON plc?
Why the Interviewer Asks This Question
Workplace relationships are essential to grow and nurture at ICON plc and your interviewer knows that the best work is produced by high functioning and cohesive team. Your interviewer wants to hear how you will ideally earn the trust and respect of your new colleagues from your first day on the job at ICON plc if you were to be offered the position you are interviewing for.
Written by Ryan Brunner on June 9th, 2022
How to Answer
If you were fortunate enough to join ICON plc, talk to the interviewer about how you plan to earn the trust of your new co-workers. There are many ways to do this and here are some ways to consider discussing:
- Show common courtesy. Say hello, hold the elevator door, and bring coffees now and then
- Be respectful in your communication, avoid over cc'ing unnecessarily in emails
- Avoid being a distraction and respect the use of their time
- Respect their personal space and the line between work life and personal life
- Always ask if they have time before diving into a conversation
- Try to find the answer to your questions before running to ask a manager or co-worker
- Connect with them on LinkedIn but avoid more personal social media platforms
- Treat everyone the same, regardless of their job title
- Do not complain about your job to your coworkers
- Reach out to new employees and make them feel comfortable
- Own up to your mistakes and fix them
- Be timely with your follow-ups and meet your deadlines
Written by Ryan Brunner on June 9th, 2022
Answer Example
"If I were to be lucky enough to be able to join ICON plc, I would absolutely prioritize getting to know my team, building relationships with them, and gaining their trust from my first day on the job. My way of earning trust with anyone I work with is my word. I follow through on promises and commitments and openly communicate regularly with all of my colleagues. This same philosophy holds true for how I work with clients and external stakeholders."
Written by Ryan Brunner on June 9th, 2022
Leadership
34. How would you rate your communication skills from 1–10 and why would you give yourself this rating?
Why the Interviewer Asks This Question
No matter what role you are interviewing for at ICON plc, your ability to communicate effectively in both verbal and written formats will be essential for your success on the job. Your interviewer asks you how you would rate your communication skills in hopes that you will elaborate on your communications strengths and you will highlight how you use them to succeed in your work.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Try to avoid giving yourself a 10, nobody is perfect, and you do not want to come across as overly confident or someone who has no room for feedback and improvement. Alternately, avoid giving yourself too little credit. You do not want to paint the picture that you are a communication dud! Try to remain in the 7.5-9.5 range while staying honest and accurate. Use an example of your excellent communication to back up your answer.
Written by Ryan Brunner on June 9th, 2022
Answer Example
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My current director and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will always let me know if I need to clarify anything."
Written by Ryan Brunner on June 9th, 2022
Scenario
35. How do you determine priorities when you have multiple deadlines approaching and other tasks to do?
Why the Interviewer Asks This Question
If asked this question during your interview with ICON plc, your role there will involve multitasking many projects and client priorities at one time. Your interviewer needs to be assured that you would come to their team with the ability to prioritize with ease and not miss any important tasks.
Written by Ryan Brunner on June 9th, 2022
How to Answer
Think about what you do when you feel torn between multiple projects or tasks and explain how you decide which one needs your attention the most. To really impress your interviewer, discuss the methods that you utilize to stay on top of your work and assure them that you can be diligent when it comes to assessing your priorities.
Written by Ryan Brunner on June 9th, 2022
1st Answer Example
"I will determine which project requires my attention by the number of hours we are behind and then by the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I underdelivered on a deadline, and you can be assured that I would never underdeliver here at ICON plc."
Written by Ryan Brunner on June 9th, 2022
2nd Answer Example
Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:
1) Make a list. By thinking through and writing down each item that needs completion, you can see it on paper.
2) Mark what is urgent or essential. Take into account deadlines and meetings.
3) Order each task based on effort and estimated value. Considering due dates and how long it will take to do each item (also considering how much time you have).
In answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to ICON plc!
Written by Ryan Brunner on June 9th, 2022
User-Submitted Answer
"In my experience, I've found it helpful to make a list of my tasks and organize them based on urgency and the estimated time it takes me to complete them. If two tasks have the same urgency level but different estimated times, I personally like to complete the quicker task first so that it is out of the way and I can focus 100% on the task that will take me longer to do. I find that my coworkers are grateful that at least one task is completed in these situations."
Written by an Anonymous User
Our Professional Interview Coach
Amanda Knight Reviewed the Above Answer
Excellent! You have a system that works, makes sense, and is easy to understand. You've also explained the benefits of working this way.