31 Lee Memorial Health System Interview Questions & Answers
Below is a list of our Lee Memorial Health System interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Lee Memorial Health System has a diverse workforce. When have you worked amongst a diverse group of people?
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I am so glad you pointed out your need for diversity at Lee Memorial Health System. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."
Written by Darby Faubion
2. Lee Memorial Health System was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
How to Answer
Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Lee Memorial Health System in hopes to be considered for the median salary for the role."
Written by Darby Faubion
3. Lee Memorial Health System recognizes that being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?
How to Answer
The interviewer recognizes that, while being a healthcare provider has its benefits, it can often be trying at times. This question gives you the chance to show how your vulnerability meets your strengths. Having balance between the two is a sought-after characteristic of healthcare providers. Being willing to open up to the interviewer about a situation that was emotional for you and how you were able to cope will show him what can be expected of you when you are faced with a difficult situation in the future.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I agree that being a healthcare provider has its stressful situations. One case that I will never forget occurred when I worked pediatrics. We had a four year old child that was admitted due to having seizures. After further testing, it was discovered that the child had a brain tumor. The tumor was very advanced and she lost her life because of it. That time was very emotional for everyone on the care team. Fortunately, we had a good team leader who gave us an opportunity to talk with her and one another about the overwhelming grief that we felt. I have found that talking through emotions is a great way to work through any unresolved grief."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"There have been several situations throughout my career that have been stressful. I think one of the most stressful things for most healthcare providers is that we have so many people counting on us and often feel like we don't have enough time. I usually try to do the least tasking jobs first so that I can free the majority of my time for things that may take more time to accomplish. Being able to cross things off of the 'to do' list is a huge stress reliever for me."
Written by Darby Faubion
4. Why do you think you will be successful in this role with Lee Memorial Health System?
How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Lee Memorial Health System. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I believe my success with Lee Memorial Health System will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
Written by Darby Faubion
5. 3,800 Volunteers and Auxiliary personnel worked 397,568 hours of service for Lee Memorial Health System in 2017. Have you ever done volunteer work?
How to Answer
Although offering volunteer services is not a requirement for employment, willingness to give of your time and resources to others without compensation shows the interviewer that you have a sincere desire to serve others. If you have volunteered, share a positive experience you had as a volunteer. If you have not volunteered, it is not necessary to embellish your answer. Stating that you have not volunteered previously is not going to disqualify you from employment.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I love to volunteer! A group of ladies from my church volunteer at a soup kitchen close to my home once a month. There is nothing like the feeling of giving to someone that you know cannot give back to you! Are there opportunities for employees to volunteer through the hospital?"
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I have always wanted to volunteer during my off time, it seems like I have always had so many other things going on. If there are opportunities at Lee Memorial for employees to spend some time volunteering, I would definitely be interested in getting involved."
Written by Darby Faubion
6. Rate your problem solving skills from 1-10. How do you justify your rating?
How to Answer
The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."
Written by Darby Faubion
7. One of Lee Memorial Health System's rehabilitation services is wound therapy. Do you have any experience with wound care?
How to Answer
Lee Memorial Health System offers several specialty rehabilitation services. Wound rehabilitation is one of the system's rehabilitation services. Having wound care experience may not be a requirement for this job, but the question does give you an opportunity to share with the interviewer any experience you have in any type of rehabilitation service.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I was very interested to read all of the rehabilitation services that are provided here at Lee Memorial Health System. I do not have much experience with wound care services. However, I did participate in a gait analysis program previously and I saw that is one of the services that Lee Memorial offers. I would love an opportunity to learn about the different programs offered here."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I love providing wound care services. I know it is not exactly everyone's 'cup of tea,' but I love seeing how the body can regenerate and heal after an injury or wound. I have considered becoming cert"
Written by Darby Faubion
8. What type of work environment do you dislike working in?
How to Answer
Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
Written by Darby Faubion
9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
How to Answer
Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."
Written by Darby Faubion
10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
How to Answer
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.
Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"In my previous position, I did have a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Darby Faubion
11. If Lee Memorial Health System hired you today, what would you accomplish first?
How to Answer
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Lee Memorial Health System. I plan to make a positive impact very quickly."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X."
But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."
Written by Darby Faubion
12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
How to Answer
There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose? Be sure to tie your answer into some aspects of what Lee Memorial Health System does.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I do feel that this particular focus is not as popular as some, and become an expert in it would allow me to snowball in my career."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I have a variety of interests within healthcare service, so that is a tough question for me! I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."
Written by Darby Faubion
13. Lee Memorial Health System now uses electronic health records (EHRs) to track patient information. Are you familiar with EHR?
How to Answer
Technological advances involve more than medical procedures. Electronic Health Records and Electronic Medical Records have made it much easier for healthcare providers to share information regarding patients. Having information readily available through EMRs and EHRs also make wait times less time consuming as providers are able to access patient records simply by logging into their programs. If you have experience with EHRs, share it with the interviewer.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I love how useful EHRs are! I have to admit, I love learning new programs and anything that can make our jobs and the patient's experience easier is great."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"The hospital I worked at before relocating here had just begun to introduce EHRs. When we realized how information could be shared among providers and with how much ease, I don't know of anyone who was opposed to using them. I would rather use an EMR or EHR anytime instead of "
Written by Darby Faubion
14. What made you choose a career in healthcare?
How to Answer
This is a simple question that will speak volumes to the interviewer. With so many career choices available, the interviewer is curious to know what made you choose this profession. If you experienced something in your past that made you appreciate a healthcare provider, share that experience. This is a perfect opportunity for the interviewer to know you on a personal level.
Written by Darby Faubion on October 10th, 2018
Answer Example
"When my son was born, he had to be in the neonatal intensive care unit for the first two weeks of his life. I watched those nurses and doctors attend him with such care and concern, as if he was their baby. Something about their gentleness with him and their compassion toward me and my family made me realize what a difference healthcare providers can make. From that time forward, I began to pursue my career in the healthcare industry and I will never look back!"
Written by Darby Faubion on October 10th, 2018
15. Lee Memorial Health System supports a healthy work/life balance for all employees. How do you balance life and work?
How to Answer
It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy, on my time off. By consistently rejuvenating in this way, I can give even more energy when I am at work."
Written by Darby Faubion
16. Lee Health hospitals rank among the best in the nation for 8 specialties including cardiac care, stroke and neurosciences, orthopedics, pulmonary, critical care and maternity care. Have you ever worked in any of these specialties?
How to Answer
Lee Memorial Health Systems has been awarded recognition for multiple specialty areas as well as for its community involvement. Whether one of these specialty areas is something you have worked in or not is not a 'deal breaker' for acquiring a job. In fact, if you have not worked in one of these areas, don't just answer a simple 'no,' but share what you have done with the interviewer and why you are passionate about what you have done. If you have worked in one of these areas, elaborate on your experience in that area.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"The more I learn about Lee Memorial Health Systems, the more excited I am about having an opportunity to work here. Cardiac care is one of my favorite specialty areas to work. There is something about the heart that has always been intriguing to me. Of course, I would welcome an opportunity to work in any specialty area and expand my knowledge."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I have never worked in any of the areas that you mentioned, but I did work on a specialty pediatric unit. I can imagine if the hospital I worked in were as large as Lee Memorial Health Systems, that unit would have likely been a part of the recognition your company has received. I love the fact that Lee Memorial Health has so many different specialty areas."
Written by Darby Faubion
17. Part of Lee Memorial Health System's mission statement is 'We are Lee Health: Caring People. Inspiring Health.' What does that mean to you?
How to Answer
Every hospital or health system has a mission statement. A lot can be said about an organization by simply reading its mission statement. Share with the interviewer how you feel about working with people whose goal is to care for people and inspire them to obtain and maintain a healthy life.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"That part of the mission statement speaks volumes to me. I believe if people know that we truly care for them, we can inspire them to achieve so many things. As a healthcare provider, our main goal should be to inspire those we care for to achieve good health and to play as active a role in that journey as needed."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I love that part of Lee Health's mission statement. So many times we get caught up in the technicality of things that we often forget that simply caring for someone, honestly giving our time and attention to them, can have such a great impact on them and their journey to wellness."
Written by Darby Faubion
18. How would you describe your personality?
How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."
Written by Darby Faubion
19. When have you shown a willingness to learn a new method or new approach to solving a problem?
How to Answer
Being flexible, and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example but make sure to spend more time highlighting the resolution rather than the problem.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"When our facility came under new management last year many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"It's funny; they say people in medicine are 'lifelong learners'. But on top of that, we're in this digital revolution, and everyone has to learn new software all the time. I'm finally getting old enough to realize that its difficult to be constantly adapting. I think my 75-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. Not WHO is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions and I had to adapt to avoid my past way of thinking."
Written by Darby Faubion
20. Lee Memorial Health System seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
How to Answer
Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."
Written by Darby Faubion
21. At Lee Memorial Health System we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
How to Answer
Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. How does this role with Lee Memorial Health System fit into your longer-term plans?
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"In 3-5 years I would like to see my career with Lee Memorial Health System include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"One of the attractive points of working for Lee Memorial Health System is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."
Written by Darby Faubion
22. If you were the person responsible for hiring new employees, what qualities would you be looking for during the interview? Do you feel that you display those qualities yourself?
How to Answer
There is more than one reason for asking this question. First, the interviewer wants to know what qualities you think are important to perform this job. Second, and most importantly, your answer will tell the interviewer if you hold yourself to the same standard as you do others. If you want to see certain characteristics in your peers, you should be able to tell the interviewer with confidence that you possess those traits, as well. This question is one that interviewers often use to distinguish sincerity on the part of the candidate.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I believe that honesty is important no matter what job title a person holds. I have found that being honest with people creates an atmosphere of mutual trust and respect. Those qualities, I feel, are essential when building rapport with patients and co-workers."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"If I were the person interviewing a potential employee, I think one of the most important things I would look for is a passion for the work we do. Anyone who is trained properly can take a blood pressure or order supplies, whatever the job requires. However, not everyone has a true passion for what they are doing. I believe any career, but especially one in healthcare, require"
Written by Darby Faubion
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
How to Answer
The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."
Written by Darby Faubion
24. Lee Memorial Health System values education and is supportive of emplIf you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
How to Answer
Many employers realize that an investment in their employees is actually an investment in their company. With employer sponsored education opportunities, employees can continue their education with little to no out-of-pocket expense in exchange for signing a contract to continue working with that company for a set amount of time. For many, it is a win-win situation. An interviewer is likely to recommend a candidate for employment if he feels that the candidate has the intention to stay employed within the company for an extended time. However, if you are not interested in continuing your education at this time, simply state that you have reached a place where you are satisfied with your degree, but appreciate the fact that the option is there if your future goals change.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I think having an opportunity to continue education while working is an awesome benefit! I initially completed my Associate's degree and planned to go back to school later. I want and need to work, but would love the opportunity to work toward my Bachelor's degree without having to sacrifice my job."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"
Written by Darby Faubion
25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
How to Answer
The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Lee Memorial Health System you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."
Written by Darby Faubion
26. In order to work for Lee Memorial Health System, you must be able to pass a full criminal background check. Do you consent to a full background check?
How to Answer
Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."
Written by Darby Faubion
3rd Answer Example
"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."
Written by Darby Faubion
27. Lee Memorial Health System provided more than $100 million in charity care since 2016. What are your thoughts regarding free medical care?
How to Answer
Medical care is one of the most burdensome expenses for many American families. While there are state and federal programs that provide medical care, not everyone qualifies. Further, it is a very touchy situation for many, esp. those who do not qualify for free medical care, but feel their tax dollars pay for others to be provided care. Whether this opinion is of substance or not is, again, a matter of opinion. The interviewer is not looking for a judgmental answer from you, but will be looking more to see if you appear to be willing to provide care to all patients, without prejudice, regardless of their ability to pay. Regardless of your personal opinion, remember you have only one chance to make a first impression. Show compassion in your answer, no matter what your personal feelings may be.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I think providing compassionate care for someone, regardless of his or her ability to pay, should be any healthcare providers' goal. I am aware of different programs that assist with healthcare expenses, but I also know that not all people meet the income requirements to qualify for those programs. All in all, I want to be caring toward all of my patients. I chose healthcare as a career to take care of people, not just the wealthy, but anyone who needs me."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I have always been taught that when we give to others, it eventually comes back to us. I think the idea of Lee Memorial Health System providing charity care is a wonderful thing. There was a time when my family and I could not afford health insurance and it made getting healthcare services very difficult for us. Thankfully, we have good insurance through my spouse's employer now, but not everyone is so fortunate."
Written by Darby Faubion
28. At Lee Memorial Health System we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
How to Answer
Assure the interviewer that you would treat everyone at Lee Memorial Health System with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Lee Memorial Health System."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"Some ways to build strong relationships in the workplace:
- Have strong follow-up
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener"
Written by Darby Faubion
3rd Answer Example
"I am happy to hear that Lee Memorial Health System values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."
Written by Darby Faubion
29. Lee Memorial Health System currently has more than one position available that fits your experience. Is there a work schedule that may fit best with your family schedule and responsibilities?
How to Answer
Many people work more than one job or have a one parent home which requires them to have a flexible schedule. Others simply prefer to work one shift rather than another. Being up front with the interviewer about what schedule suits your preference could help prevent conflict later on. It is easier to plan a schedule you can agree on than it is to fix problems that arise due to fear of being rejected. Be honest and direct.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"I am not married and have no children at this time. So, I am pretty flexible with my schedule. If I had a choice, I would prefer the late shift, as I am a bit of a night owl. However, I am excited about the opportunity to become a part of this team and am willing to work where I'm needed."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I am a single mom with two school-aged children. Ideally, the day shift would be a better fit for me. This would allow me to fulfill both my work and home responsibilities without a conflict."
Written by Darby Faubion
30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
How to Answer
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.
Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
- Warm Hearted
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way. "
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Darby Faubion
31. At Lee Memorial Health System we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
How to Answer
Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Lee Memorial Health System as long as possible.
Written by Darby Faubion on October 10th, 2018
1st Answer Example
"My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others and every day brings new challenges! One of the reasons I applied for this role with Lee Memorial Health System is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
Written by Darby Faubion on October 10th, 2018
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked multiple clinics. I know this is the right career for me."
Written by Darby Faubion
3rd Answer Example
"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."
Written by Darby Faubion