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Korn Ferry Interview
Questions

28 Questions and Answers by Ryan Brunner

Updated May 22nd, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
At Korn Ferry, you will have the opportunity to work with high level executives and leaders from the companies we contract with. What experience do you have in working with people at these levels?
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How to Answer
As a business advisory and consulting firm, Korn Ferry works with Managers, Directors, CEO's, CFO's, CAO's and leaders with other titles on all of our projects. Your role will likely involve working closely with these leaders. For this question, your interviewer will be looking to hear that you are comfortable in working with the leadership team of the organization's clients by having you talk about your experience. Make sure that the examples you provide include some details on how you worked effectively to get the job done with the leaders you worked with.
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Top 25 Korn Ferry Interview Questions with Full Content
1.
At Korn Ferry, you will have the opportunity to work with high level executives and leaders from the companies we contract with. What experience do you have in working with people at these levels?
As a business advisory and consulting firm, Korn Ferry works with Managers, Directors, CEO's, CFO's, CAO's and leaders with other titles on all of our projects. Your role will likely involve working closely with these leaders. For this question, your interviewer will be looking to hear that you are comfortable in working with the leadership team of the organization's clients by having you talk about your experience. Make sure that the examples you provide include some details on how you worked effectively to get the job done with the leaders you worked with.

Ryan's Answer #1
"In my current role, I work directly under our Chief Financial Officer and sit on a couple of different committees that our Chief Executive Officer is on. Under the direction of my CFO, we have a great working relationship. I am comfortable approaching him at any moment with questions or to bring forward new ideas. He is aware of my strengths and respects my opinions on matters in my wheelhouse, so he never hesitates to come to me with important things. I think the keys to our strong relationship are the respect we show for each other and our open lines of communication."
Ryan's Answer #2
"Throughout my career, I feel fortunate to have had the opportunity to work with employees at all levels of the organizations that I've worked with. To me, working effectively with anyone requires a personal touch and a respectful approach. Whether I work with front line sales staff or members of the C-Suite, I take the time to get to know the person, their job and how I can best be of help to them in my role. This approach really helped me build a relationship with a Sales Executive that a few of my colleagues had struck out with in recent interactions."
2.
What do you see as a potential hurdle you would have to overcome to be able to work with groups of high level leaders at our clients on their team development?
The role that you are interviewing for at Korn Ferry will put you in front of high level leaders at the clients you will be working for and you will have to possess the confidence and ability to work with them directly on team building and promotion. Dig deep to think about what you believe your biggest hurdle will be in that situation and talk to your interviewer about your plan to overcome that obstacle. Make sure that your learning opportunity promotes your insight into the role that you are interviewing and potentially points out an area of inexperience that have that you see as a great opportunity.

Ryan's Answer
"In talking to another employee here, I understand that this role will have me working across a pretty broad spectrum of industries and I honestly see this as the only hurdle I will have to overcome from the start. As you can see from my experience, my professional experience has strictly been in the retail industry adn this role will really push me to learn healthcare, manufacturing, sales and other industries so I can speak knowledgably to the businesses of my potential clients. I have great research skills and would utilize this skill to get to know my clients and their businesses very well if hired for this position."
3.
In this role with Korn Ferry, you will be asked to work with businesses across different industries. How would you go about best assessing training needs at an unfamiliar organization or industry?
No matter the level of work experience or personal training you have received throughout your career in the business education and training field, your interviewer knows that you will be facing new and unfamiliar situations in this job if you are hired. On this question, they are looking to hear how you would take a systematic yet unique approach with clients that you would be working with to assess needs in developing training programs for their staff. Use your expertise to talk about your approach and be sure your interviewer knows that you will put a personal touch to your work with each client.

Ryan's Answer #1
"In this role, my first goal with any new client would be identifying the business need for them. I would do this utilizing many different channels and resources, such as conversations with leaders and current staff. This process would help me learn about the business in general and what overall thoughts are towards training needs. Following that, I would perform a gap analysis to see firsthand if reality is the perception of the staff and leadership of the organization. At that point, I can fully determine what training needs, if any, exist and start my recommendations from there."
Ryan's Answer #2
"I think a lot of the skills in assessing training needs for the large healthcare organization I've worked with for the last six years will translate nicely to this role. My current methods of assessing are conducting one-on-one interviews with staff, holding focus groups, sending out surveys and conducting job observations are all effective in the right situation and I have a lot of great experience using these in needs assessments. Working with new businesses in different industries, a key component to my assessments will also involve me learning new jobs and I will do this through research of job descriptions and talking to leaders and staff with the clients I would work with."
4.
At Korn Ferry, we look to hire those who will be a long term fit. Where do you see yourself 5 years from now?
It's impossible to know where you will be in 5 years but you need to assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for the position at Korn Ferry.

Ryan's Answer #1
"Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."
Ryan's Answer #2
"Five years from now, I would like to supervise or manage a team of my own with Korn Ferry. I feel like I am progressing in my career at a rate that will make this a possibility."
5.
Talk about a time you had to work with a very difficult person. What was the situation and how did you handle it?
At some point in any person's career, they have to work with a colleague or customer who is extremely difficult. Rather than looking to hear the fine details as to why this person was difficult, your interviewer will be looking to gain insight into how you personally handled the situation and others like it to ensure that a sound relationship was fostered even when you faced difficult circumstances. In your answer, some key things to focus on are your ability to be tolerant, understanding and a great communicator in these situations.

Ryan's Answer #1
"In my current role, I have a customer that flies off the handle very easily if things don't happen just right and I learned this from my first interactions with him. In seeing this happen from the start, I have always maintained a calm demeanor when he was upset and showed empathy by asking questions about his expectations and how to fix situations for him. To this day, I expect difficulty from him when we work together and the years we've had a working relationship together have better prepared me for more clients like him in the future."
Ryan's Answer #2
"A couple of years ago, a close colleague of mine had a very abrupt turnaround in her attitude and performance on the job. She was very curt and abrasive in conversations when she was normally very talkative and friendly on the job. After noticing some concerns in her work, I approached her with an open mind and asked her what was going on to cause these things to change. I showed concern and approached her as a friend and this approach prompted her to tell me about some issues happening in her personal life. By taking this approach, rather than getting upset or even made with her, I showed her that I cared and valued her as a person and my approach helped her open up and turn her life at work back around to the positive side."
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