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ghSMART & Company Interview

28 Questions and Answers by Ryan Brunner

Published May 1st, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
At ghSMART & Company, we always seek to provide the best service possible to our clients and one way we do that is through constant evaluation of our programs. What familiarity do you have with training evaluation and why is this important to do?
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How to Answer
While all of the preparation, research and work that goes into setting up and implementing a training program is important, it is equally important to evaluate a program's effectiveness for future use and learning and ghSMART & Company recognizes this. Make sure to highlight some reasons as to why proper evaluation of a training program is important. An organization needs to know if the expected results were achieved to either replicate the training for future use if they were or to alter the approach if they weren't. If you have any direct experience in evaluating programs, be sure to talk in detail about that experience.

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Question 2 of 28
An often difficult part about working for ghSMART & Company and our clients is the need to be fluent and adaptable to the cultures of our clients. Why would you say that you'd be able to handle this aspect of the job with ease?
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How to Answer
In the business consulting world, organizations work with clients that all have different backgrounds, leadership styles, cultures, industries and motivating factors. Consultants hired to come in to these organizations have to possess a chameleon-like ability to ingrain themselves in a new company's culture. For you to be successful in the role that you are interviewing for, you must possess this same ability. In your answer to this question, be sure to point out your fluidity to adapt to new situation in your work by giving an example or two of a time you had to do this to give your interviewer a sense of your ability to be flexible with clients.

Question 3 of 28
At ghSMART & Company, you will have the opportunity to work with high level executives and leaders from the companies we contract with. What experience do you have in working with people at these levels?
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How to Answer
As a business advisory and consulting firm, ghSMART & Company works with Managers, Directors, CEO's, CFO's, CAO's and leaders with other titles on all of our projects. Your role will likely involve working closely with these leaders. For this question, your interviewer will be looking to hear that you are comfortable in working with the leadership team of the organization's clients by having you talk about your experience. Make sure that the examples you provide include some details on how you worked effectively to get the job done with the leaders you worked with.

Question 4 of 28
Talk about a time you had to use conflict resolution skills in a business setting. What was the situation and the outcome and how did you positively influence that outcome?
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How to Answer
In this role with ghSMART & Company, chances are great that you would be working with employees at clients who don't see eye to eye on things and you will quickly become the mediator between them with your expertise. Prior to interview, think about the conflict resolution skills that you possess and highlight those with an example of a time that you used them. At the end of the day, ensure that your interviewer walks away from your conversation knowing that you can be trusted with their clients in this respect.

Question 5 of 28
Talk about a time that you successfully educated another individual or group in your area of expertise. What made your educational experience effective?
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How to Answer
The role that you are interviewing for with ghSMART & Company will likely involve providing education to clients in your area of expertise. For this question, your interviewer will be looking to hear that you are comfortable and effective in providing education by having you talk about a time that you have done so. In the example that you provide, try to point out some key items to making business education successful like developing a plan/goals, respecting differing viewpoints/opinions, making it hands on and making it fun.

Question 6 of 28
Change management is an important aspect of consulting our clients here at ghSMART & Company. Have you participated in a change management process during your career?
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How to Answer
Due to many factors, change is inevitable adn unavoidable for businesses today. Because of this, ghSMART & Company is often sought after to lead change management processes for their clients and the role that you are interviewing for will help facilitate this process with clients. Prior to your interview, think about particular change management processes that you have been a part of and be able to speak to your ability to lead others in making necessary business changes. Make sure to talk about the importance of having a vision, developing a plan and measuring progress as part of the overall change process.

Questions 7 through 28
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Writers for ghSMART & Company, Inc. Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience interviewing candidates in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
Published: 05/01/2019

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