At the NHS, we're committed to working together for patients, which is part of our core value system. How do you promote teamwork and collaboration within the ward?

"I promote and contribute to effective communication in the workplace. To avoid frustration or delays, it's important to communicate updates and changes promptly. For example, if there are patient cancellations or the computer systems are down, you must ensure everyone has that information so you can work together to overcome the obstacle and avoid more hardships. It's also important to collaborate to ensure patients have a good experience and receive the care they need. When a patient calls in, and I take a message, I must follow through with the appropriate team members to ensure we get back to that patient with the information they need, like a test result or instructions for a procedure. We all rely on one another to ensure our office functions smoothly, which requires everyone to work together and be willing to help one another achieve common goals."