Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Quest Diagnostics Interview
Questions

30 Questions and Answers by Rachelle Enns

Updated August 21st, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Wellness     Healthcare    
Question 1 of 30
Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?
View Answers
How to Answer
When you are having an especially stressful day, what keeps you motivated to continue? How can the interviewer be assured that you will always bring your 'A' game no matter what challenges you face?
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Answer Examples
1.
Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?
When you are having an especially stressful day, what keeps you motivated to continue? How can the interviewer be assured that you will always bring your 'A' game no matter what challenges you face?

Rachelle's Answer #1
"I can stay motivated, even on the tough days, because I know that my career focuses on helping people. I love to assist others and to know that I make a difference is all that I need."
Rachelle's Answer #2
"My motivation comes primarily from within me. I am skilled when it comes to pushing myself, and I remind myself on a regular basis that I am here to help others. I have a true servant-hood mentality, which drives me. In addition to this factor, I find external motivation from working with positive people who can teach me along the way. New knowledge and a fresh approach are fantastic motivators."
2.
If you were not able to be in the healthcare profession, what other careers do you see yourself doing?
Show the interviewer that you know your strengths and talk about a profession that seems exciting and interesting to you. It's great to talk about a dream job but be sure to solidify your interest in the role and career path for which you are interviewing.

Rachelle's Answer #1
"I cannot imagine being unable to work in this profession because I enjoy it so much! If I had to draw on my other skills and passions, I would choose to work for a non-profit organization such as the local animal shelter. I am a big animal lover so that would be a lot of fun."
Rachelle's Answer #2
"I am a very creative person who has always had a penchant for the arts. I realize that it's completely different than my career path but if I knew, early on, that I could have made a career as an artist - I would have explored that option further. Of course, I am delighted with the choices I made and never have any regrets."
3.
In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with their existing team.

Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting impulsively when a problem occurs.

Rachelle's Answer #1
"When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "
Rachelle's Answer #2
"I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."
4.
Do you think it is possible to be a good team member, yet disagree with the leader?
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.

Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.

Rachelle's Answer #1
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Rachelle's Answer #2
"Yes, I think it is possible! What makes a great team member is not that they agree with everything but the level of respect and positive thought that goes into the person's communication style. It's okay to disagree you have to communicate your thoughts professionally."
5.
What is your personal mission statement?
Quest Diagnostics has a clear mission: Empowering better health with diagnostic insights.
Not everyone has a mission statement or personal mantra just off the cuff. In business, especially when entering leadership, this is an important question to ponder. Do you have a quote that inspires you or a saying that you grew up with that resonates with you?

Rachelle's Answer #1
"My mantra is that 'people who shine from within do not need the spotlight.' I feel that it is incredibly important to be a humble leader and I take this mission statement very seriously. I want my team to be in the spotlight rather than being the kind of leader that takes credit for good work."
Rachelle's Answer #2
"My mission is to give my best 100% of the time. It's important to me that I have a great reputation in this industry through hard work and a positive attitude."
6.
When are your leadership skills the most effective?
When you have a great relationship with the individuals you are leading, your leadership skills will be the most effective. Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team.

For instance, perhaps you like to understand what activities they have going on both inside and outside of work, their kids' names, or if they have any pets. Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.

Rachelle's Answer #1
"My leadership skills are the most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals. When my employees know that I can help them to achieve their goals, they are more likely to be an engaged part of the team."
Rachelle's Answer #2
"I feel that my leadership skills are directly related to the happiness and engagement of my team. I spend a lot of time making sure that my team of staff are happy, confident, and invested in their jobs."
7.
In your opinion, what is the most important quality you can possess as a healthcare professional?
Think about the qualities you admire in other healthcare professionals. Talk to the interviewer about the qualities that you feel a healthcare provider should possess. Do you have these qualities?

Rachelle's Answer #1
"I feel that the most important qualities that a healthcare professional can possess are endless compassion, dedication, and a thirst for knowledge. I do possess these qualities and am excited to think about my potential growth with Quest Diagnostics by applying these qualities."
Rachelle's Answer #2
"Here are some additional qualities that healthcare professionals should possess:

- Clear communicator
- Avid listener
- Easy to understand
- Ready to put patient needs first (selfless)
- Desire to help
- Integrity in all they do
- Professionalism
- Detail oriented
- Able to self-manage
- Healthy coping skills
- Empathetic
- Motivated
- Ethical"
8.
What is your greatest weakness?
Pick a weakness that is not a core skill for this position with Quest Diagnostics. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.

Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!

Rachelle's Answer #1
"I believe I could improve on some technical skills including Excel and PowerPoint. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Rachelle's Answer #2
"This is super cliche, but it's also true. I am not good at delegating to others. When I become submerged in a project, I don't like to give away any of the control. While this can be good, it can also definitely inhibit the outcome of the project and my growth as a team player and individual.
I am currently working on this, as I know it is a deficit."
9.
What do you feel we do best here at Quest Diagnostics?
The interviewer would like to feel confident that you are engaged in the interview process. Display that you have researched Quest Diagnostics before your interview and getting to know what they do best. Talk about your research and findings.

Rachelle's Answer #1
"I have researched Quest Diagnostics quite extensively and through my research, I feel that your specialty is providing diagnostic insights can inspire actions that transform lives. This area is where your patient feedback is mostly positive, which was great to read!"
Rachelle's Answer #2
"As your website and advertisements say, you are the best in the area for patient compassion and diagnostic services. I could not agree more that compassion is the number one area we should be great when it comes to the healthcare industry."
10.
How would your co-workers describe your attention to detail?
It is always best to support your reply with a real-life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.

Rachelle's Answer #1
"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."
Rachelle's Answer #2
"My attention to detail is a point that I have been working on a lot this past year. I am meticulous but, in the past, have pushed my documentation back a little bit. It's something I am conscious of and continually working on."
11.
Tell me about your greatest work related accomplishment.
Talking about your most significant accomplishment will give the interviewer a definite idea of where you place your values. It will also show the interviewer more about your personality, how you like to be motivated, and how to coach you in the future. It is okay to brag a little bit when answering this question. Show that you are proud of yourself and your career accomplishments!

Rachelle's Answer #1
"The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I was top of my class, and working full time. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. It felt great to accomplish so much and receive recognition for my dedication."
Rachelle's Answer #2
"I have many accomplishments that make me proud. Overall, I would say that my greatest work accomplishment is the positive reputation that I have in the healthcare industry. I take great pride in my work and am happy that this comes through in the results of my day to day work."
12.
What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?
Even though it may seem like a dream job, the interviewer wants to know that you have realistic expectations of the role and that you will not be blindsided if problems or challenges present themselves. Keep your answer simple. It is okay to ask for clarification on the position if you do not fully understand what challenges are in store for you.

Rachelle's Answer #1
"I think the greatest challenges in this role will be to learn the proper operation of the equipment. Another challenge will be the physical aspect of the position as I will be required to stand and walk around most of the day. I will be sure to pay keen attention to training and ask questions along the way. In regards to the physical component - I will get used to the additional activity after just a couple of days, I'm sure."
Rachelle's Answer #2
"I think the added responsibility of running one of the highest volume departments in the hospital will be an adjustment, but it's a welcome challenge. I am looking forward to tackling it head on and growing through the challenges, because I know on the other side of those challenges, of that responsibility, are the biggest opportunities."
13.
At Quest Diagnostics we seek to hire healthcare professionals who have passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?
Quest Diagnostics provides access to diagnostic testing services for cancer, cardiovascular disease, infectious disease, and neurological disorders. Talk to the interviewer about the areas of healthcare that bring passion to you. Is there a particular issue that you would carry more public awareness to if you could?

Rachelle's Answer #1
"There are so many healthcare issues that I am passionate about, but if I could choose one, I wish that the general public were more aware of the signs and dangers of undiagnosed childhood diabetes. Also, I fully support the cause of Quest Diagnostics, ensuring that diagnostic services are readily available to those in need."
Rachelle's Answer #2
"This is a very tough question as there are so many underfunded, and worthy, healthcare issues. I am going to go with one of my biggest areas of interest and research. If I could increase public awareness on any healthcare related issue, I would choose pancreatic cancer. Yes, cancer does receive a lot of awareness; however, pancreatic cancer does not. This year, over 53,000 people in the USA will be diagnosed with pancreatic cancer nearly 80% will die from the disease - both men and women."
14.
What makes you a great problem solver?
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

Rachelle's Answer #1
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Rachelle's Answer #2
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision, that might seem off the beaten path."
15.
Who has inspired you in your life and why?
Your life's inspiration can come from a book, a mentor, your family, a celebrity, author - literally anyone! Talk to the interviewer about who has inspired your life and why.

Rachelle's Answer #1
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked and she loved everyone. She was well respected and always gave more than she received. I try to live as she did."
Rachelle's Answer #2
"The previous physician that I worked under was a huge inspiration to me. Her passion for patient health and her career successes were motivating and put the fire in me to climb the ladder in my career."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
30 Quest Diagnostics Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Working in healthcare is a very demanding career path. What keeps you motivated on the hardest days?
  2. If you were not able to be in the healthcare profession, what other careers do you see yourself doing?
  3. In the healthcare industry, problems arise frequently. When a major problem arises, what is your first reaction?
  4. Do you think it is possible to be a good team member, yet disagree with the leader?
  5. What is your personal mission statement?
  6. When are your leadership skills the most effective?
  7. In your opinion, what is the most important quality you can possess as a healthcare professional?
  8. What is your greatest weakness?
  9. What do you feel we do best here at Quest Diagnostics?
  10. How would your co-workers describe your attention to detail?
  11. Tell me about your greatest work related accomplishment.
  12. What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?
  13. At Quest Diagnostics we seek to hire healthcare professionals who have passion for our industry. If you could increase public awareness on any healthcare related issue, which would you choose?
  14. What makes you a great problem solver?
  15. Who has inspired you in your life and why?
  16. How do you manage your time, even on the busiest days?
  17. What are your salary expectations?
  18. How do you determine priorities when you have multiple projects due?
  19. Do you think honesty is always the best policy?
  20. How do you handle communicating bad news to a fellow worker or subordinate?
  21. Rate your communication skills from 1-10 with proper examples backing your given rating.
  22. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
  23. When have you been asked to perform a function or complete a task in which you had little or no experience in doing?
  24. In your opinion, what has been the greatest advancement in healthcare this year? How do you stay up to date on new trends and breakthroughs in the healthcare industry?
  25. What do you know about the workplace culture at Quest Diagnostics? What is your ideal workplace environment?
  26. At Quest Diagnostics we seek to hire individuals who value education. Walk me through your related post-secondary education. Where did you struggle the most? Which courses were your favorite?
  27. What type of career growth would you like to see with Quest Diagnostics? How can we help you to advance?
  28. There are many options for employment in the healthcare field. Why do you want to work for Quest Diagnostics?
  29. At Quest Diagnostics we see a lot of candidate interest for positions such as this. Why are you the best candidate for us?
  30. At Quest Diagnostics we seek to hire individuals dedicated to their professional development. If you could improve your knowledge on any healthcare-related topic, which would you choose?
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.
Learn more about what we believe >
Read our Terms of Use for more information >