This question is being asked to see what your relationship is like with your current employer and, yet again, to better understand your motivations in wishing to leave them. Would you say that they led by example and were always willing to help out? Where they encouraging and empowering you to do your best work? When it comes to explaining details you didn't like, don't make them too negative. Leave out the names and personal details.
"My previous supervisor believed in getting in the weeds and being part of the action. If we were short handed he would answer phones, greet patients or help us file paperwork. It was nice to have the extra set of hands and have your supervisor want to help."
10 years may sound like a long ways away, but the interviewer wants to get an idea if you plan on being in the picture still or not. Avoid stating that you want to take their job or be in their seat, this won't seal the deal. Instead, tell the interviewer that you would like to be in a leadership position or working in a role that would be well suited for someone with 10 years of Medical Transcriptionist experience.
"In 10 years I would like to be finished with nursing school. I've always wanted to help people and currently, this is the way I'd like to start doing that."
Don't get caught up in this trick question. The answer to this question is that you work best in EITHER a solo or team environment. Give an example of a successful time you've worked in each situation to give the interviewer that piece of mind. Are you the one that brings people together and encourages healthy working relationship? Do you enjoy working on your own because you are the most productive when uninterrupted?
"I can work on my own or within a team. I always learn something new and meet goals in either setting that I am in."
Biggest accomplishment and greatest strengths are one in the same and one of the most common interview questions. The interviewer wants to know that you don't just go to work, do your job and go home. Tell the interviewer about a work accomplishment and what the outcome was. Did your accomplishment positively impact your co-workers? Where you recognized by your boss for a job well done?
"One of my greatest accomplishments was acting as the shift supervisor while my supervisor was out on maternity leave for 4 months. I volunteered for the role, successfully led my co-workers and everything ran smoothly. My boss complimented me for my success and awarded me with the employee of the month as well as a monetary award."
This is your chance to re-cap what is on your resume for education. Did you attend a university or online program? Did you shadow, work part time or volunteer in a hospital? What was that moment you knew you wanted to be a Medical Transcriptionist?
"I knew I wanted to be a Medical Transcriptionist when I was in my first year of college taking anatomy classes. I had a real knack for learning and memorizing information with the human body so I thought would look into a 2-year program that I would enjoy learning and make a career of."
You definitely don't want to stretch the truth on this answer. The interviewer may already know the answer to this question if they have called your references already. If you aren't proud of your accuracy, tell the interviewer that you are making a point to slow down and pay more attention to detail. If you excel at your job and its accuracy then brag a little and throw your boss's name in there as a reference.
"Our accuracy wasn't necessarily tracked, but the smooth flow of patients, appointments, interaction with co-workers and my supervisor's positive feedback showed me that I was doing a good job."
This question is the interviewer's way of asking how you are going to benefit them. What will they gain by hiring you- what will you bring to the table. What uniqueness do you have? What skill do you have that they want? If you are new to the Medical Transcriptionist career field than you are bringing a new set of eyes as the asset to the organization.
"My contribution to this organization would be the leadership skills I learned over the past year in my current role. I was selected to be the assistant manager while the manager was out on maternity leave. I learned a lot and was very successful in my temporary role."
What are you currently doing in your job that you can attribute your success to as a Medical Transcriptionist? Are you talking less and listening more? Do you have exceptional time management skills? Do you simply work hard at your job? Whatever your reason is for your successful career, be confident in answering this question.
"The secret to my success as a Medical Transcriptionist is my attention to detail. As the face of the office it's important that I know what is going on around me, take my time and be accurate."
Working within a team can be a tricky situation. There are often many ideas, solutions, requests and personality conflicts that sometimes it is hard to get things accomplished. Tell the interviewer about a time that you had to convince someone to do something your way. Did it work? Was it successful? Did the two of you build a friendship as well as a positive working relationship?
"I've found that if I approach a situation lightly, not being bossy, I've had an easy time getting my ideas across. I'm always one to suggest not to insist."
Time management skills are very important as a Medical Transcriptionist. Being able to transcribe the information within the allotted time and not get behind is an important part of the job. Tell the interviewer if you use a computer program to keep you on track, a diary, sticks or a to-do list. This is your way so don't be worried if you don't think it is the way that they want. Be able to speak to your method and why it works for you.
"I write up a detailed to-do list so I can see the things that need to be done and so I can prioritize each day."
This question is one of the most common questions during an interview. This question is your chance to tell the interviewer why they should hire you. You'll want to highlight your exceptional skills and what makes you stand apart from the rest. Review your resume before you have your interview and you'll be set.
As a Medical Transcriptionist, your medical terminology skills are on point! Don't try to stretch the truth when answering this question because you may be called out for not knowing. If you have a guide or a site that you utilize feel free to let the interviewer know.
"I've held on to my medical terminology textbooks and flash cards. I keep them at work to reference if I'm ever stuck on a word."
Work stress, Home stress, stress from kids, financial stress...we've all experience stress from time to time. How you answer this question will tell the interviewer if you are a loose cannon or not. Don't tell the interviewer that you don't experience stress because we all do. Do you do yoga? Have lunch with your friends?
"I am able to cope with stressful situations. If I'm really stressed out at work I go on a short walk, grab a soda and just get away from my desk for a few minutes. This allows me to walk away from the situation and start over a few minutes later."
Biggest disappointment and greatest weakness are one of the most common interview questions asked. It's best to steer clear of commenting that a co-worker or boss was your biggest disappointment. The interview is not the place to throw someone under the bus.
"My biggest disappointment as a Medical Transcriptionist has been not doing as well as I hoped on my finals for school."
To prepare for this interview question, do your homework and find out what the Medical Transcriptionist average salary is in the location you are wanting to work in. Remember, this is just the first interview and you haven't been offered the job yet. The first interview is not the time to enter negotiations. Go ahead and give a broad salary range without selling yourself short.
"Based on the local area, I'm looking for a salary range between 35K and 55K a year."
Building positive and professional working relationships is important to have in your work area. Your interviewer wants to know that you're the type of person who will make the first move to build and mend relationships on the job. There can be miscommunication and confusion on the job in the midst of handling crisis situations. What do you do in order to ensure optimal cooperation and teamwork?
"On my first day, I plan on bringing in baked goods. My hobby is baking and I think a great way to break the ice is through food. I think that by bringing in goodies, my new coworkers will know that I'm genuine and will see my excitement to start the job and be part of the team."
Make sure you do your homework before your interview. Knowing about the hospital, office, and staff will show the interviewer that you are interested in their particular position and not just floating your resume. First, mention their goals and mission and how you relate and appreciate their support within the community. Talk about the awards and accreditations the hospital has. Reviewing the sites annual reports is a great way to brush up on how the hospital is making a difference in the community.
Your patient's feedback will say a lot about you as a Medical Transcriptionist. Let the interviewer know that your patients would say that you are knowledgeable, kind and helpful. Go ahead and share a brief story about a time you helped a patient and they let you know how much it meant to them.
"My patients would say that I'm a very patient person. I pride myself on being a very patient person, especially with my elderly patients. Sometimes just being patient and taking a few extra moments with them means a lot."
Small clinics, large clinics- whichever size your most comfortable with, relay to the interviewer that the number of providers doesn't change the way you provide customer service, prioritize your work or give 100% to your job. Talk about the largest group you supported and why it was successful. What was your role within the team?
"The role I'm currently in, I'm managing 5 provider calendars and schedules. We have a great working relationship and the day runs very smooth."
The key word in this question is STRONGER. Make sure you take note that the interviewer isn't asking which you prefer- in that case, you would state you don't have a preference because you are good at both. This question is asking which are you stronger with. Be honest because stretching the truth on this answer might get you working with a style that you are not very strong with.
"I'm very efficient with recorded dictation but my live dictation could be stronger. I'm alway anxious to get live dictation practice because I feel that the more I do it the better I will become."
As a Medical Transcriptionist, you may have to follow up with your colleagues in regards to transcription you have provided. Let the interviewer know that you are comfortable fostering professional relationships and asking questions to get your job done. Make sure you answer this question in relation to the job you are interviewing for not about something off topic.
"I have great follow up skills. Just yesterday I followed up with a provider to get clarification on a note so I could be sure I chose the correct billing code."
As a Medical Transcriptionist, you follow HIPAA guidelines to a tee. Confirm your knowledge with the interviewer with situations where you apply HIPAA guidelines.
"I am familiar with HIPAA guidelines. At my current job, we have a separate counseling area that we offer our patients when scheduling patients in case they need to talk about sensitive information."
Forget paper records, everything is electronic these days. If you are straight out of school and haven't had the opportunity to get a lot of experience with electronic health care records don't worry. Let the interviewer know that you are a fast learner, take good notes and can learn any program.
Free education? Sign me up! The interviewer is looking to see if you are comfortable in your job or if you are willing to learn new things. Tell the interviewer that you are ready and willing to advance your career. There is always new information to learn and you want to be a part of it.
"The more training the better! I would love the opportunity to attend and receive training. I love to learn new thing and build upon my tool box to I can teach others."
As a Medical Transcriptionist working in types of environments locations you may have experience working with different programs. Because you've done your homework you know which programs they work with. If you have that experience make sure you highlight it. If you are unfamiliar with their programs, highlight what you are familiar with and how they are similar.
"I am familiar with AHLTA- a military database. It tracks all patients, their records, appointments and interfaces with many other programs. Which programs do you use here? "
Many times you'll have sick patients visit your clinic and you'll find yourself in the wrong place at the wrong time. Tell the interviewer how you would handle an upset patient. Would you allow them to vent and listen to the concern or would you stop the conversation once you noticed it was going to be heated?
"When I've had patients yell at me I just listen. Most times I've found that they are just upset with the situation and not at me. Once I'm able to hear their concern I can sometimes help them with the problem and make them happy."
As a Medical Transcriptionist you listen to voice recordings that physicians and other healthcare workers make and convert them into written reports. You review and edit medical documents created using speech recognition technology. As a Medical Transcriptionists, you interpret medical terminology and abbreviations in preparing patients’ medical histories, discharge summaries, and other documents. If you work in a Dr.'s office you may also have administrative duties, like scheduling appointments, checking in patients, and answering phone calls.
Good listening skills, strong grammar and writing skills, normal hearing ability, advanced typing speed and computer proficiency are skills needed to be a successful Medical Transcriptionist. An important characteristic that Medical Transcriptionists has is the ability to adapt to change. Medicine changes every day. That means new things to learn and different ways to do something. The ability to adapt to change without being stressed about it is very important in this field. You may have attended a vocational school, community college, or an online schools that offers medical transcription training. A one-year certificate program or associate’s degree program in medical transcription is preferred by employers. You must have an understanding of medical terminology, anatomy and physiology, grammar, and word-processing software.
To prepare for your interview you'll want to do your homework on the company that you will be applying to. See how the job description lines up to your skills and abilities. Find out what specialty clinics you'll be supporting. Be able to speak to common questions in regards to managing your workload, working alone without supervision, meeting deadlines and accomplishing administrative tasks. Have your references handy so they can verify your work ethic and say a few nice things on your behalf.