MockQuestions

Medical Transcriptionist Interview Questions

To help you prepare for your Medical Transcriptionist interview, here are 30 interview questions and answer examples.

Medical Transcriptionist was updated by on July 10th, 2017. Learn more here.

Question 1 of 30

Do you feel you have a strong grasp on medical terminology, and why do you think it is important to understand it?

How to Answer

As a medical transcriptionist, you will listen to and transcribe reports regarding patient's health each day. Although you may not be treating someone, like a physician does, the information that you type while creating a report is used to help the healthcare team evaluate a patient's condition and develop a plan of care. The interviewer wants to know that you have an understanding of what you are typing. Explain your depth of medical terminology understanding and why it is important for a transcriptionist to know the meaning of medical terms.

Written by Rachelle Enns on January 22nd, 2019

Next Question

30 Medical Transcriptionist Interview Questions & Answers

  • 1. Do you feel you have a strong grasp on medical terminology, and why do you think it is important to understand it?

      How to Answer

      As a medical transcriptionist, you will listen to and transcribe reports regarding patient's health each day. Although you may not be treating someone, like a physician does, the information that you type while creating a report is used to help the healthcare team evaluate a patient's condition and develop a plan of care. The interviewer wants to know that you have an understanding of what you are typing. Explain your depth of medical terminology understanding and why it is important for a transcriptionist to know the meaning of medical terms.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "One of the first things I learned while in school to get my certification as a medical transcriptionist was medical terminology. We started with basic terminology and medical abbreviations, and as the course progressed, so did our coursework and terminology understanding. I think it is very important for a transcriptionist to understand what she is typing so that if there are any errors, we can help to identify them before results are given."

      Written by Darby Faubion on January 22nd, 2019

      1st Answer Example

      "I believe it is very important for a medical transcriptionist to have an understanding of medical terminology. Although we are not treating the patient, our reports are used by the people who are. If something is not transcribed correctly, or the terminology points to something that is not accurately reported, it could result in a misdiagnosis of a patient or an inappropriate plan of care being established."

      Written by Rachelle Enns on January 22nd, 2019

      Experienced

      "I do feel like I have a strong grasp on medical terminology. I have worked as a transcriptionist for (X) years and believe that it is very important for us to have an understanding of what we are typing. Anyone can make a mistake, whether it is the person dictating information, or the person typing. If we all have an understanding of terminology, we can work together to make sure accurate information is in the report so that the care team can implement an effective plan of care."

      Written by Darby Faubion on January 22nd, 2019

  • 2. How do you handle a patient yelling at you?

      How to Answer

      Many times you'll have sick patients visit your clinic and you'll find yourself in the wrong place at the wrong time. Tell the interviewer how you would handle an upset patient. Would you allow them to vent and listen to the concern or would you stop the conversation once you noticed it was going to be heated?



      Written by Rachelle Enns

      1st Answer Example

      "When I've had patients yell at me I just listen. Most times I've found that they are just upset with the situation and not at me. Once I'm able to hear their concern I can sometimes help them with the problem and make them happy."

      Written by Rachelle Enns

  • 3. What makes you feel motivated to do a good job?

      How to Answer

      This question is practically begging you to highlight your positive attributes. So don't give a vague, generic response - it tells them very little about you. Instead, try and use this question as an opportunity to give the interviewer some insight into your character, and use examples where possible.

      Written by Rachelle Enns on January 22nd, 2019

      1st Answer Example

      "I've always been motivated by the challenge of a tough situation. When I volunteered as an activities aide, I came across a particular patient who refused to participate in any activities. I was told he was 'always gruff and impossible.' I talked with him and was able to find something we had in common, which calmed him down. After the patient saw me make an effort to better understand his situation, he became much more agreeable to my aide. I love facing and overcoming challenges on such a personal level."

      Written by Rachelle Enns on January 22nd, 2019

      Experienced

      "I can think of several things that motivate me to do a good job. First, and most importantly, is knowing that patients and their family's trust me to care for them. Being able to encourage patients who may otherwise be alone, to get involved with activities and see their happiness when doing so makes my job as an activities aide all worthwhile."

      Written by Darby Faubion on January 22nd, 2019

  • 4. How would your coworkers describe you?

      How to Answer

      Questions such as this one are asked with the aim of getting you to discuss some of your qualities, perhaps hidden, that you wouldn't have mentioned if you weren't asked. Remember to share positives, but not sound conceited.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I believe those that have worked with me would say that I am approachable and that I am willing to work hard to make teamwork effective."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 5. Has there ever been a time that a supervisor was rude to you in front of another employee, and how did you/would you handle the situation?

      How to Answer

      Knowing how to keep your cool in a stressful situation is important no matter what job title you hold. While no one wants to be embarrassed or made to feel inadequate, if a situation should arise that is uncomfortable, the interviewer wants to know that you will handle it professionally. You can share a personal experience, as long as you remember to end the answer on a positive note.

      Written by Rachelle Enns on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 6. What are some administrative skills you have that you think could be of benefit to this department, if you were offered a position here?

      How to Answer

      As a medical transcriptionist, your experience with administrative skills is a great asset. This is a good chance to give yourself a pat on the back, so to speak. Just remember, highlight your skills, but be prepared to follow through with proficiency if you say you are able to perform a particular skill.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I took classes in business computer applications where I learned different computer skills and programs. I feel like I can use these skills to become an asset to this department as I fulfill the role of a medical transcriptionist."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 7. Tell me about a time you had to deal with significant changes in your workplace. How did you manage those changes?

      How to Answer

      In any healthcare setting, change is inevitable. Technology, processes, leadership, laws and organizations change on a regular basis and with change at a high level comes changes in work processes. For this question, it is important to stress how you are open to change when it makes the end results better for, not only the patient, but for those who work with you. As a medical office manager, you should be able to recognize changes that are needed and be prepared to address them with employees and provide any training necessary. Talk about a specific change you had to endure in the workplace and express how you embraced the change.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "While I was in college, I worked at a large grocery store as a cashier. The company replaced their previous registers with touchscreen systems. Although it was very different from the older equipment, I learned the new equipment quickly and was even able to train other employees on how to use it effectively."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 8. Are you stronger with recorded dictation or live dictation?

      How to Answer

      Being able to balance your hectic work schedule with your personal responsibilities and goals is often difficult. Psychologists today say that having a healthy work/life balance is crucial to help prevent becoming too stressed which could result in physical complications. The interviewer wants to know that you identify with the need for having a healthy life balance.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I really enjoy being outdoors. Anything that has to do with bicycling or hiking is something I could do every day. When I'm off work, I like to spend some time each week in the outdoors. It's good exercise which helps reduce stress and anxiety and helps promote good heart health, as well."

      Written by Darby Faubion on January 22nd, 2019

      User-Submitted Answer

      "As a medical student, I have only listened to recorded dictation, and knowing my limitations would say I am stronger with recorded vs live dictation."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Given your experience, that's a good conclusion :) If applicable, you could also discuss the fact that you are open to learning/trying live dictation.

      Professional and User Answers Have Been Hidden

      Please upgrade to view

  • 9. Have you ever trained new employees, and is this something you may be interested in doing?

      How to Answer

      Employers value employees who are willing to help others and not make the job all about themselves. Being willing to train new employees and help the team work more efficiently shows strong leadership qualities. If you are comfortable with training other employees, you can say so. However, if you are not, don't be afraid to tell the interviewer.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I have never worked in a supervisory role, but as I gain experience, I would be happy to share my experience and knowledge with others. We all have to learn from one another and I want to do my part to make our team strong."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 10. In an effort to reward experience, salary within our company is often commensurate with an employee's work experience and history. Are you comfortable with someone making a higher salary than you, but doing the same job?

      How to Answer

      Most employers do offer higher salary incentives to get more seasoned employees. This is not meant to devalue a person's knowledge or experience, but rather paying for more experience. It is important to note that the interviewer is not saying you will definitely make less than someone with more experience. Many times this question is to see how you respond and how badly you want a position. If an employee is willing to put in the work and earn the pay increase, employers often see them as someone worth investing in. This is a good time to ask what the beginning salary is and discuss options that are negotiable such as benefits and paid time off.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I don't have a problem with someone who has more experience than me making a higher salary. I respect the experience that others have and know that I will have to prove myself."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 11. If there were an emergency situation within your department, what would your course of action be?

      How to Answer

      Just because a medical transcriptionist does not provide direct patient care, that does not mean that you won't be in an area where a potential emergency occurs that requires you to think fast and to provide assistance to others. The interviewer wants to know that you understand your role and responsibility in the event of an emergency.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "If an emergency were to occur in my department, I would follow the facility's protocol. The type of emergency would determine whether I am to stay in the area and assist with evacuation of patients, employees, or equipment, or if I need to leave the area myself."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 12. If you were offered an employer-sponsored opportunity to go back to school, within the medical field, would you accept the opportunity? If so, what would you like to study?

      How to Answer

      Many employers offer opportunities for their employees to return to school to get an advanced degree or to become certified in a particular area. Wanting to go back to school is not something that will likely disqualify you from employment. Rather, it gives the interviewer a chance to see what interests you. Share your thoughts about returning to school/training.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I just finished school to become certified as a medical transcriptionist. Although I may decide to continue my education later, I don't think that is something I am ready to commit to at this time."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 13. How do you handle conflicts with a coworker or supervisor?

      How to Answer

      Any time you work with someone else, there is a chance of having a disagreement about something at one time or another. The interviewer knows this. It's human nature for people to have their own opinions. What is important to the interviewer in this question is whether or not you are willing to compromise and work through difficult situations with your co-workers. Being unwilling to compromise or find alternative solutions to a dispute can affect everyone on the team, even if it is indirectly. Sharing a personal experience is OK, but do not embellish it to 'be the hero.'

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I am usually a very soft-spoken person and strive to be the 'peacekeeper.' I can't recall any specific incident of a disagreement. I would like to think if a disagreement should arise that I can remain objective and willing to resolve the issue without incident."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 14. Is there a specialty area that you are more familiar with and prefer to transcribe reports for?

      How to Answer

      While not every job will allow you to choose the type of reports you prepare, some larger medical facilities/organizations have medical transcriptionists that work within each specialty area. If you are familiar with a certain area of medicine, being able to understand what you are typing often makes for more accurate reports, as a transcriptionist can pick up any errors or the need to modify the structure of a sentence. If you have a preference, share it with the interviewer. Remember, though, to mention that you are willing to work where you are needed.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I am a new medical transcriptionist and haven't had a chance to find a specialty that really speaks to me as a favorite. Knowing what I do, so far, I really like general medicine. So, doing medical transcriptionist for a family practice clinic would probably be something I would enjoy. I look forward to learning and growing in this field and being an asset wherever I am needed."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 15. Are you able to decipher what a speaker with a heavy accent is saying easily?

      How to Answer

      A medical transcriptionist may work with any number of physicians. Having a keen ear and being able to listen to and understand what someone is saying is a must. The interviewer wants to know that you have some experience in deciphering what someone is saying, even if there accent differs from what you are most accustomed to working with.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I am a new medical transcriptionist and am still learning how to decipher some of the heavier accents. I am usually able to understand most of the speech by listening to entire sentences and/or replaying a part of the recording. I am sure with time and experience I will be able to understand with even more ease."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 16. What do you find satisfying about being a medical transcriptionist?

      How to Answer

      Sharing your thoughts about what makes you enjoy your job will tell the interviewer a bit about you and what drives you to do a good job. This is one of those 'get to know you' questions. Remember to share what you like about your job, but don't embellish your answer just to come across as the perfect candidate.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "One thing I really like about being a medical transcriptionist is the flexibility of the job. Medical transcriptionists can work in offices or from home. I was drawn to this career because I knew that I could have some flexibility, if needed."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 17. Should a medical transcriptionist modify a speaker's sentence so that it makes sense?

      How to Answer

      Each speaker who dictates information for a report that is to be typed has his own way of speaking. Many times a transcriptionist may get what others may consider half a sentence, or simple phrases. It is important to remember when interviewing for this position that the interviewer has likely done transcription or is, at the very least, very familiar with what you have to do. Using your knowledge of medical transcription, how reports are dictated, and your experience as a transcriptionist to answer this question.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "Modifying a report for proper grammar is acceptable. However, changing the order of a report, or any information is not. If there is ever any question, it is always best to contact the speaker for clarification and then type the report according to their response."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 18. What are some things that you enjoy doing in your free time outside of work?

      How to Answer

      No matter what profession a person chooses, everyone needs some time to unwind and relax. Psychologists today say that a healthy balance in life allows a person to recharge and refocus which can result in better productivity at work. The interviewer simply wants to know what you do for you. Maybe you have a favorite pastime or hobby. This is yet another way for the interviewer to get to know you as a person.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I have been so busy with school that I have really not spent a great deal of personal time doing anything but studying. When I was younger, I loved horses and have thought about getting involved with riding again. That is one thing on my bucket list that I plan to start as soon as I am able."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 19. Everyone values different traits in people. If you were the hiring official, what characteristics would you look for in the people you were interviewing for a job?

      How to Answer

      There is more than one reason for asking this question. First, the interviewer wants to know what qualities you think are important to perform this job. Second, and most importantly, your answer will tell the interviewer if you hold yourself to the same standard as you do others. If you want to see certain characteristics in your peers, you should be able to tell the interviewer with confidence that you possess those traits, as well. This question is one that interviewers often use to distinguish sincerity on the part of the candidate.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "If I were hiring someone, I would look for someone who is passionate about the job and about patient care. I also feel that being approachable and willing to learn is very important."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 20. What is your least favorite thing about being a medical transcriptionist?

      How to Answer

      If asked, most people can think of something that they wish they could change about the job they do. The interviewer understands this and does not expect you to say that everything is perfect. However, when you answer this, make sure that you follow up anything that may seem negative with a positive thought. This will show the interviewer that, although there may be things that you would like to change, you are happy with your career choice and that you have the kind of positive attitude that all employers look for.

      Written by Rachelle Enns on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 21. We all have areas of our lives that we would like to change or improve. What would you describe as your biggest weakness, and what are you doing to address that weakness?

      How to Answer

      This is probably one of the most dreaded questions in a job interview. Answering this question requires self evaluation and honesty. Remember, whatever weakness you decide to share, make sure it is not a key characteristic needed to perform your job as a phlebotomist.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "One of my weaknesses is that I often get nervous around people I don't know. I know we all do that to a certain degree, but for me, it has become something that I am aware of. I now try to attend social activities where I know there are going to be opportunities to meet new people so that I can overcome social anxiety."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 22. There are times when reports are needed urgently and it is up to the transcriptionist to get the work done quickly. Do you work well under pressure?

      How to Answer

      Although most days a medical transcriptionist is not expected to get reports out immediately, there may be times that a report needs to be typed quickly so that it can be sent to another physician or facility. The interviewer wants to know that you are capable of handling situations that may arise and need to be resolved quickly without feeling overwhelmed. If you have a personal experience, feel free to share it now.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I do work well under pressure. Although I don't rush through things, I like to think of each report as if it were my test results and I am waiting for them. This reminds me that there are other people, just like me, who are relying on accurate reports as soon as possible."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 23. What are your long-term professional plans?

      How to Answer

      Knowing what goals you have and any changes you anticipate in your life will give the interviewer an opportunity to evaluate two things: 1. what positions are available that won't disrupt your plans and, 2. are you interested in having a long-term relationship within the company? Either way, being upfront and honest is always appreciated.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I am a new medical transcriptionist and am very excited about growing and learning in this field. At this time, I don't have any plans in the foreseeable future of going back to school or changing career paths."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 24. If you had typed a test report of one of your family members and knew they were waiting for the results, would you feel comfortable telling them the results?

      How to Answer

      Don't fall for this!! Many times interviewers will ask questions that have the 'do you feel comfortable' phrase to see if you will be nervous under pressure. Listen to the whole question here. A medical transcriptionist has access to patient records every day while transcribing physician's notes, etc., but only medical staff such as a doctor or designated nurse can give test results. This is where your integrity as a medical professional cannot waiver, even for a family member. Show compassion toward the person wanting results, but be confident about why you cannot and will not give them the result yourself.

      Written by Rachelle Enns on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 25. Has there ever been a time when you had to make a decision based on good ethics when others would not?

      How to Answer

      Careers in healthcare require ethical conduct at all times. The interviewer wants to know that, even if your peers are not willing to stand up for what is right, you will be. If you can give an example of a time you had to stand up for the right, share it. Just remember to never mention names or specific information that could result in the compromise of patient confidentiality.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "When I first began working as a medical transcriptionist, someone who was training me chose to email files of some records that I had transcribed to her personal email so that she could review them at home. I knew that this was a violation of patient confidentiality and could have caused me to be discharged from the training program. I reported the issue to the department supervisor."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 26. What makes you feel you will be a good fit for our organization?

      How to Answer

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you meet and exceed expectations with their organization. Discuss the reasons why will you be great at this particular job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I feel I have the education and skills necessary to become an asset to your organization and I believe, given the opportunity, I can prove that."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 27. What made you choose to become a medical transcriptionist?

      How to Answer

      Interviewers almost always ask why a candidate chose a particular career. When you answer this question, highlight some positive things about being a medical transcriptionist.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "My love for computers and for medicine seemed to collide when I was trying to decide what career path I wanted to take. I did some research and realized I could have a part in both by becoming a medical transcriptionist."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 28. If you discovered that a coworker was violating a patient's privacy by discussing information they learned by transcribing a report, what would you do?

      How to Answer

      Patient privacy is protected by federal law and anyone who works in the healthcare industry is required to understand and follow the law. Failure to do so can result in loss of employment, and possible criminal charges. The interviewer wants to know that you understand your role in protecting a patient's privacy and that you will make wise decisions if you feel a patient's confidentiality has been compromised.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I would notify my supervisor right away. The law demands that we protect our patient's private information and our patients expect us to honor that."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 29. Do you have experience working with electronic health records?

      How to Answer

      With the advances in medical management, employers like to hire employees who stay current with those changes. While you may not be required to have a knowledge of EHRs prior to being hired, showing an interest and willingness to learn is also a plus. If you do have experience with EHRs, be sure to mention some of the types of records you have worked on or training that you may have received.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "During my training to become a medical transcriptionist, we used a simulation EHR software that contains many of the same elements as the commercially-used software. One of the programs we used was eClinicalWorks."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view

  • 30. If you were given a chance to choose between working in an office setting or working as a transcriptionist from home, which would you prefer?

      How to Answer

      It is important to familiarize yourself with the requirements of the position for which you are applying before going to an interview. Some facilities that require a medical transcriptionist offer a work from home option. This helps employers to decrease overhead by not having to provide office space. If you have a preference of one setting more than the other, that is fine. Just remember to state that you are willing to work in whichever setting you are needed.

      Written by Rachelle Enns on January 22nd, 2019

      Entry Level

      "I really prefer an office setting. I feel like it is easier for me to focus on my work and if I have questions, there are coworkers or supervisors to ask help of."

      Written by Darby Faubion on January 22nd, 2019

      Answer Examples Have Been Hidden

      Please upgrade to view