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Sodexo

28 Interview Questions & Answers

1.
What questions do you have for me?
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It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the biggest change in this industry over the past 3 years?
- Is there any reason why you would not hire me?

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1.
What questions do you have for me?
It's always a great idea to have questions ready for the interviewer. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site!

Here are some sample questions:

- When would you like to have this position filled?
- How long has this role been vacant?
- Is this a replacement search or a newly created role?
- What is your favorite part about working here?
- What is the company's primary goal for this position in the next 12 months?
- Is there anything from my background and experience that I can clarify for you?
- What do you see as the biggest change in this industry over the past 3 years?
- Is there any reason why you would not hire me?

Jordan's Answer #1
"Yes, I would like to know what is the company's primary goal for this position in the next 12 months?"
Jordan's Answer #2
"Thank you for asking - I do have a few questions. What is top of mind when it comes to filling this role? Also, what types of career growth opportunities would follow this position? And lastly, do you have internal candidates who are also interviewing for this position?"
2.
Do you think it is possible to be a good team member, yet disagree with the leader?
At Sodexo, we know that it's important to respect and follow the leadership of your management team, but we also know that you won't always agree with the decisions they make. How do you respond when a person in authority over you makes a decision you disagree with? Are you able to continue doing your best work in the face of disagreements?

Jordan's Answer #1
"I definitely think it's okay to disagree with a decision a manager or leader has made, but it's important not to contribute to a toxic work environment by gossiping, complaining, or sniping about that decision or manager behind closed doors. That's absolutely unacceptable behavior. It's important to always treat your management team with respect, especially when you disagree with them. If I had an ethical or moral concern with a decision my team leader made, I would see if I could discuss it with them in private."
Jordan's Answer #2
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion. It's okay to disagree you have to communicate your thoughts professionally."
3.
Tell me about a time when you led a team. What was your biggest success factor?
The interviewer would like to hear about a time that you led a team, with a positive outcome. Highlight for the interviewer the primary factors that made your leadership style a success. Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies.

Jordan's Answer #1
"Just last month I was asked to lead our day shift employees when my boss was away on sick leave. I took charge for two weeks, and the experience was quite positive! I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. I feel this experience prepared me for a leadership role. I am excited to take on a team lead role again."
Jordan's Answer #2
"Our company had a sales contest last month, and I was asked to be our team leader for the challenge. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage."
4.
What would you do if a coworker didn't show up for their shift while you were at work?
Sodexo is looking for enthusiastic workers who do their best to support their customers and each other. That's why one of our foundational values is a team spirit. Talk to the interviewer about how you would respond if a coworker didn't show up for their shift while you were at work.

Jordan's Answer #1
"First, I would let my manager know whether or not I'm available to stay later than my assigned shift if they need help covering for a worker who didn't show. I want to do my part to make sure my team keeps running smoothly, even in the midst of unexpected changes. I don't mind accepting overtime hours, and I always strive to be a team player."
Jordan's Answer #2
"I will always choose to be a team player. If I had a co-worker call in sick, I would take over what I was capable. The only time I would draw the line would be if I felt I was being taken advantage of. For example, if they were purposefully being inefficient and expecting me to pick up the slack. For the sake of the company, I am always willing to go above and beyond what is expected of me."
5.
Looking at your resume, I see multiple gaps between employments, what were you doing during those gaps?
There are many reasons for having a gap in your resume, and it's best, to be honest about the reasons for the timeline discrepancies.

Jordan's Answer #1
"I had a gap from 2014-2015 while I was on maternity leave and then another for six months in 2015 while I cared for an ailing parent. During that time I was vigilant in keeping up to date on the market so that my knowledge did not become redundant."
Jordan's Answer #2
"Thank you for addressing this with me. There were a few gaps where I took some time to further my education and attend schooling for additional certification in hospitality."
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