Barista Mock Interview

To help you prepare for your Barista interview, here are 25 interview questions and answer examples.

Barista was updated by on March 3rd, 2016. Learn more here.

Question 1 of 25

Tell me about a time when you mixed up a clients' order. How did you fix the situation?

"When I first started my current job, I was a bit overwhelmed with the variety of drinks our customers ordered. One day, I mixed up three orders in a row. It wasn't because I didn't know how to make the drinks. It was because I wasn't actively listening, due to nerves. I made a Caf? Mocha instead of a Caf? au lait. Then, a Frappuccino instead of a Caramel Macchiato. I apologized profusely and quickly repaired the situation by making the correct drinks and offering to pay for the ones I made in error. Now, I am sure to actively listen to every customer as they place their specific orders."

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25 Barista Interview Questions & Answers

Below is a list of our Barista interview questions. Click on any interview question to view our answer advice and answer examples. You may view 15 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Tell me about a time when you mixed up a clients' order. How did you fix the situation?

  • 2. Is compensation the most important factor for you when taking a new job?

  • 3. How do you get along with others at work?

  • 4. How do you prevent stress from your personal life entering your professional life?

  • 5. What tools do you need to deliver excellent customer service?

  • 6. What would you do if a customer asked you about the ingredients in a food or beverage, and you were unsure of the answer?

  • 7. How important is it to keep the barista station clean during your shift?

  • 8. What is the first thing you noticed when you walked into our coffee shop?

  • 9. If a customer said they wanted a double double, what are they referring to?

  • 10. What is a Caf? Breva, and why can it be challenging to make?

  • 11. Tell me about a time when you received criticism from your manager. How did you react?

  • 12. Would you give someone you know a free coffee?

  • 13. Name for me the main types of coffee beans.

  • 14. How well do you remember names?

  • 15. When you visit our coffee shop, what do you order?

  • 16. What do you think are the primary tasks of a barista?

  • 17. Are you able to work a few hours straight without taking a break?

  • 18. Since you have never worked in a coffee shop before, how do you know you will like it?

  • 19. Some people are very intense about their coffee orders! If you could not make a customer happy, what would you do?

  • 20. How well is your memory? Have you ever had to memorize a list of items before?

  • 21. How do you define good customer service?

  • 22. How well do you handle multiple tasks at once, while remembering names of customers and their complicated drinks?

  • 23. What is the difference between a Macchiato, a Latte Macchiato, and a Cappuccino?

  • 24. How do you make a Caf? Latte?

  • 25. Would you be upset if a customer ordered three drinks and left without tipping?