35 Ramsay Health Care Interview Questions & Answers
Below is a list of our Ramsay Health Care interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Do you have experience working in a culturally diverse workforce? What were the challenges and benefits of being a part of that team?
Why the Interviewer Asks This Question
With Ramsay Health Care's reach across multiple continents, they have a very culturally diverse workforce. To succeed with Ramsay, you need to be able to work with a culturally diverse group of colleagues, and your interviewer will be looking to hear your ability to do so. If you have direct experience working with a diverse team, talk about your challenges and how you overcame them. You also want to mention the benefits of working for that team. If you don't have direct experience working with a diverse group, let your interviewer know how you value diversity and the benefits a team can reap from it.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on answering every part of this question. The interviewer wants to know if you have worked with diverse groups, the challenges you faced, and the benefits of working with a diverse team.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"In my current role, I have the opportunity to work with individuals from very diverse backgrounds, and we all bring our unique sets of knowledge, skills, and abilities to our team. This really does benefit our team and the care of our patients in a big way. One of the nurses I work with is from China, and she had been trained as a nurse there before coming to work with us. She brings a unique perspective to patient care, and I've learned a lot in working closely with her. Honestly, I have not experienced any challenges working with a diverse team."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"As a new graduate, I haven't had a diverse experience in the workforce, but I feel like my college experience has prepared me well for working with a great team of diverse individuals. The university I attended hosted students from all over the world, including the United States, Europe, Africa, and Asia. My experience in working with other students from across the globe opened my eyes to the fact that every person holds a great deal of their knowledge through their unique experiences. The only challenge I faced was difficulty understanding some of the thicker accents, but I understood what they were saying over time. In working on group projects with people with different upbringings than myself, I learned quite a bit, and I look forward to continuing this cultural learning with an organization like Ramsay Health Care."
Written by Krista Wenz on August 7th, 2022
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2. Why do you want to work for Ramsay Health Care?
Why the Interviewer Asks This Question
When responding to this question, highlight unique aspects of Ramsay Health Care that stand out from others. The interviewer wants to hear that you have thoroughly researched their company before your interview. You may want to work for their organization because of their stellar reputation, their opportunity for professional growth and advancement, or because of their high number of unique cases.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Instead of giving a generic answer to this question, focus on showing the interviewer that you have thoroughly researched their company. For example, if you say that you want to work for Ramsay Health Care because they offer an internship program, that could apply to many other organizations. Instead, say that you want to work for their company because they are one of the best-known names in global healthcare and have a reputation for providing the most comprehensive internship program.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I want to work for Ramsay Health Care because you are a patient-focused company that believes in offering exceptional patient care as your top priority. I also believe in putting my patients first while providing compassionate care that fits their individual needs. With your stellar reputation, I cannot think of another company I would rather work with."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I want to work for Ramsay Health Care because your vision and values align with mine. I want to work for a company whose vision is that everyone is entitled to quality care. I could not agree more! I also want to prepare for a leadership position and am excited you offer and encourage professional growth to everyone you employ."
Written by Krista Wenz on August 7th, 2022
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3. Ramsay Health Care operates with an open-door policy to all management and administrative staff. Describe an ideal relationship that you've had with a past leader and talk about why this was ideal.
Why the Interviewer Asks This Question
Having researched the organization, you will see that Ramsay Health Care believes in a decentralized management structure that allows managers to develop relationships with physician staff and their employees. This open-door policy is a way of life at Ramsay facilities. Talk to your interviewer about an ideal relationship you've had in the past with a leader of yours, and be sure to tie it directly to the philosophy of Ramsay Health Care.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Show the interviewer you have researched the company by describing what you have learned about the Ramsay Way. Explain when you have worked in a similar environment and how you thrive with this type of leadership.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"As I read about the position and Ramsay's people caring for people philosophy, I was very excited to hear about the open-door policy that your managers have. My greatest relationship with a manager is the one I have currently, and she operates under this same policy with the rest of the organization. If I ever have an issue, concern, or new idea, I can schedule a quick ten minutes for us to chat, and she is open to this at any time outside of her scheduled meetings. There have also been creative solutions I've talked to our Operations Administrator about, and it was always okay for me to go directly to him without going through my manager. I thrive in this organizational structure and would look forward to working like this with Ramsay."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Having worked under a director that kept an eye over our shoulder at all times and didn't entrust our staff to work on their own, the move to my current employer was like night and day. My current director empowers our team to think critically, make decisions on our own and be a part of the larger decision-making processes for the department. She holds regular 1:1 meetings with us to keep her pulse on the front line of patient care while handling her director-level responsibilities. Is this similar to the way that you manage your staff?"
Written by Krista Wenz on August 7th, 2022
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4. Ramsay Health Care prides itself on the training and development of our staff for career expansion opportunities. What are your ultimate career goals and have you taken any steps to getting to that point in your career?
Why the Interviewer Asks This Question
With Ramsay's commitment to developing their staff, now is the time to be open and honest with your interviewer about your final career goals. Give your answer a personal touch by talking about your internal motivations in your career and why the job you are interviewing for is critical to your future success toward your goals.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
The interviewer is asking two questions. They want to know about your career goals and what steps you have taken to get there. Be sure to mention classes you have taken or courses you have signed up for to help you achieve your professional goals.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Having worked as a sonographer for eight years, I'll tell you that I'd love to be in a leadership position at some point in my career. I possess many great skills required for a leadership position, and I've started to work towards this goal by enrolling in an online MBA program. Having gotten to know a radiology unit's inner workings and the jobs well, I'm working towards becoming a manager-level employee in the Radiology setting. Do you see any potential for new leaders in your department 5-10 years down the road?"
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"As a newer nurse, this position in obstetrical care is where I feel I will be able to hone the skills I've developed so far in my career and is a position that I wanted to work for out of nursing school. For a long-term career goal, I love to teach and feel that someday I would make a great nurse educator with a large organization like Ramsay Health Care."
Written by Krista Wenz on August 7th, 2022
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5. Have you witnessed the effects of the mental health crisis in your current role? What role do you think your position entails in ensuring the mental health of your patients is being cared for?
Why the Interviewer Asks This Question
Mental health issues are an epidemic all over the globe, and Ramsay Health Care has many resources dedicated to mental health treatment. And no matter what specialty area or department you work in, mental health issues can be witnessed, and proper resources can be brought to the patient's attention. Talk to your interviewer about your role and how a patient's mental health can be discussed. If you don't work directly with patients, use personal experience to express how proper care for patients with mental health crises is essential.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Show the interviewer that you are concerned with your patients' mental health and have resources you can direct them to. If you do not work directly with patients, give a personal experience of someone you know or love and what you did to help them.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Working in a primary care setting, I frequently see patients battling mental health issues like depression, drug addiction, and PTSD. Because of the great relationships I build with my patients, I can recommend mental health treatment at our facility or utilize other resources to learn about what they may be suffering from. I find that most of the time, people struggling with mental health don't realize they are struggling until they do some research and soul searching all around themselves."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I've been touched by mental health my whole life with a parent that struggled with extreme anxiety disorder. While my job in the lab doesn't personally work with patients struggling with mental health issues, I'm still a proponent of public education programs that have a positive influence on shedding light on the various disorders. There is such a negative stigma around mental health when, in reality, you may know many people suffering from an illness and not even know it."
Written by Krista Wenz on August 7th, 2022
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6. Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?
Why the Interviewer Asks This Question
Show the interviewer that you work well with most personalities even though you recognize some folks are difficult to please. Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response on a positive note.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
The interviewer wants to gain insight into your interpersonal and communications skills. Describe a challenging person you have worked with or had as a professor and how you interacted with this person.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I saw that he meant well and recognized that he wanted to do many good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"In my previous position, I had a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our department head noticed this individual was slacking. In most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
Written by Krista Wenz on August 7th, 2022
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7. With the ongoing changes in the healthcare industry, how do you keep your knowledge up-to-date?
Why the Interviewer Asks This Question
Employers expect employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, asking the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on providing several ways you stay current with the ongoing changes in the healthcare industry. Having several methods to keep your knowledge up-to-date shows the interviewer that you are a true professional and take your job seriously.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I am an avid fan of Google alerts! I receive an email with the related information whenever there is a major headline about the healthcare industry. In addition, I subscribe to a couple of medical-related journals, attend annual conferences, and talk with my respected colleagues about changes in the industry."
Written by Krista Wenz on August 7th, 2022
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8. What type of work environment do you dislike working in?
Why the Interviewer Asks This Question
The interviewer wants to know what type of work environment is not conducive to your productivity. They want to see that the Ramsay Health Care environment aligns with the type of environment you thrive in. Be sure to know the situation offered in this position before the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
If possible, visiting a Ramsay facility and speaking with staff to understand the work environment before your interview is best. If that is not possible, research employee reviews and the company website to get a feel for the type of work environment Ramsay Health Care offers.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
Written by Ryan Brunner
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
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9. In your opinion, what makes you a great problem solver?
Why the Interviewer Asks This Question
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
Written by Ryan Brunner
Focus Your Answer On
Focus on providing several reasons you are a great problem solver. Some examples include remaining calm, collecting facts and analyzing data, using past experiences, and having critical thinking skills.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I believe I am a great problem solver because I am sure to gather as many facts as possible. I look at the problem and its potential solutions from multiple angles and am not afraid to make a creative decision based on past experiences that might seem off the beaten path."
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10. Ramsay Health Care puts a direct focus on improving the way we treat our patients. Talk about a time you were involved in an improvement process that bettered patient care. How receptive were you to the change?
Why the Interviewer Asks This Question
Change for improvement's sake is inevitable in any working environment, especially in the healthcare field. Employees need to be receptive to change and understand why process improvements will help affect the patient. Your interviewer will be looking to hear that you are receptive to change in the workplace. Think of a recent improvement you were a part of, and let your interviewer know that you could fully comprehend all aspects of the change while remaining open-minded about working in a new way.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on showing the interviewer that you are flexible in your work environment and embrace change when it improves patient care. Describe a change you encountered and how receptive you were to the change.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"A couple of years ago, a change in our electronic health record system was a major switch in how we went about our work days. At first, many of my colleagues were not very receptive to learning a new system, which prompted a few to find new jobs. Being the type of person that wants to know what a change will affect in the end, after our initial meetings and training, it was easy to see that the new EHR would make our work days much more efficient once we were trained. On top of that, more accurate patient records would be able to ensure that our patients were receiving the most up-to-date care possible. That was a win in my book."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Having spent most of my career in the home health setting seeing patients, the advent of home monitoring systems for patients with heart disease and other heart issues has greatly changed how we focus our time with these patients. Knowing that I would have to do a lot of training on the new systems once the announcement came of our use of them, I was initially skeptical that the machines would be difficult to learn and potentially work me out of a job. But I quickly realized that not only would the systems be great for the patients due to the fact the re-hospitalization rates would significantly decline, but they'd also give me more face-to-face time with the patients versus them being hospitalized. This was a big positive for everyone involved."
Written by Krista Wenz on August 7th, 2022
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11. What is your greatest weakness and what are you doing to improve?
Why the Interviewer Asks This Question
The interviewer wants to hear that you have identified an area where you could improve a particular skill. Be sure to have an action plan to improve this weakness, showing you have the desire to grow professionally.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on a weakness related to your profession, but not one that is an essential job duty. For example, suppose you say your weakness is your verbal communication skills. In that case, the interviewer may pass you over for another candidate since that skill is an essential skill needed in the healthcare industry.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I believe I could improve some technical skills, including Excel and Word. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"My greatest weakness is my typing speed. I can type 40 words per minute, which is average. However, my goal is to get to 60 words per minute. I signed up for an online typing course and started one week ago. The course outline says I can go from amateur to pro in thirty days, spending one hour a day practicing. In the next thirty days, I aim to be at 60 words per minute."
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12. Why do you think you will be successful in this role with Ramsay Health Care?
Why the Interviewer Asks This Question
The interviewer wants to hear why you think you will succeed in this role to see if you have the qualities they seek in a candidate. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Ramsay Health Care.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Discuss the reasons why you will be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I believe my success with Ramsay Health Care will come from having the hard and soft skills you seek, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
Written by Krista Wenz on August 7th, 2022
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13. Do you think it is possible to be a good team member yet disagree with the leader occasionally?
Why the Interviewer Asks This Question
The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader at times. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on showing the interviewer that you are not afraid to speak up if you disagree with your leader's decision but are professional and respectful when doing so. The interviewer wants to hire someone who is not afraid to use their voice and has leadership qualities, but not one who will be a challenge to work with.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I think it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I believe that being a good team member is more about attitude than compatibility. You do not need to agree with everyone 100% of the time to be effective in your job."
Written by Krista Wenz on August 7th, 2022
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To effectively navigate disagreements with a leader, I would prioritize open and respectful communication. I would express my thoughts and concerns in a professional manner, providing clear rationale and supporting evidence for my viewpoint. It is crucial to actively listen to the leader's perspective as well, seeking to understand their reasoning and insights.
Ultimately, the goal should be to find common ground and reach a consensus that benefits the team and aligns with the organization's objectives. If a decision is made that I may not fully agree with, I would still support it and work diligently to execute it to the best of my abilities. I recognize that being a good team member means prioritizing the collective goals and success of the team over individual preferences.
Overall, I believe that respectful disagreements can foster a healthy and collaborative work environment, leading to better outcomes and growth for the team as a whole."
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14. Ramsay Health Care is a private, for-profit health care organization. What do you see as the advantages of working for a private, for-profit healthcare organization versus a not-for-profit organization?
Why the Interviewer Asks This Question
The private, for-profit, and not-for-profit sectors of healthcare have unique differences and similarities. Talk about the fact that for-profit healthcare organizations answer to a board of directors and focus on the results end of the business while creating excellent patient outcomes. Talk about the fact that for-profit organizations typically have better funding for improvement projects, education, and research to help provide better patient care. The interviewer will be looking for your willingness to buy into the for-profit business side of Ramsay Health Care.
Written by Krista Wenz on August 7th, 2022
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If you are unfamiliar with the advantages of working for a for-profit company, do some research before your interview. The interviewer wants to see that you understand the differences and benefits between working for a not-for-profit versus a for-profit organization.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Having worked on the public side of healthcare where we were a non-profit, I greatly look forward to the opportunity to jump to the private side of the industry. While we still always strived to put patient care first and do all possible for our patients, we unfortunately ran into limited resources at times, which was frustrating. Can you talk about the resources available to the medical lab at Ramsay?"
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Having worked on both sides of the industry, it all comes down to providing the best care possible for patients through clinical care, education, and research in the medical fields. In researching Ramsay Health Care and talking to a few employees here, I was glad to hear that Ramsay focuses on all three of these areas. Can you elaborate on the funding for primary care research and education at Ramsay Health Care?"
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Additionally, private organizations often have more financial resources and access to capital, allowing for investment in advanced medical technologies, infrastructure, and staff development. This enables the organization to provide state-of-the-art facilities and attract top talent, ultimately benefiting both employees and patients.
Private organizations also have greater autonomy and flexibility in decision-making and resource allocation. This agility allows them to respond quickly to market changes, adapt to evolving patient needs, and implement new strategies to improve healthcare delivery.
Moreover, private healthcare organizations often offer competitive compensation and benefits packages to attract and retain top talent. This can create a motivating work environment and reward employees for their contributions.
While not-for-profit organizations have their own merits, such as a mission-driven focus and community impact, working for a private, for-profit healthcare organization can provide a dynamic and commercially oriented setting that fosters innovation, investment, and career advancement."
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15. This position requires you to train new team members and the community. What experience do you have training others?
Why the Interviewer Asks This Question
The interviewer asks this question if one of the job duties is to train others, which should have been mentioned in the job description. The interviewer wants to determine your experience and qualifications in a teaching capacity to see if you will be a good fit for the Ramsay Health Care team.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on describing your years of experience training others and in what capacity. Explain if you have trained and mentored new employees, provided continuing education training, or trained businesses and the community in First Aid and CPR.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"As a new professional in this field, I have not had experience training others. However, I have been a volleyball coach for five years, training kids aged 12-16. My experience as a coach has taught me how to be patient and mentor others in a way they need to be taught, as everyone learns differently. I have no trouble speaking in public and look forward to the opportunity to train others in this role."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I have worked as a nurse educator for the past ten years and have trained the public on First Aid, CPR, and AED. I have also taught nursing students at a community college, and mentored new nursing graduates at the different facilities I have worked for. I am confident in my teaching abilities and look forward to this opportunity to bring my skills and experience to Ramsay Health Care."
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In my previous role as a Procurement Officer, I frequently collaborated with new team members and interns, assisting them in understanding procurement processes, vendor management, and contract negotiation. I took the initiative to create training materials, such as process flowcharts and standard operating procedures, to facilitate their onboarding and help them grasp the necessary knowledge and skills.
Furthermore, during my undergraduate studies, I actively participated in group projects and team-based assignments, which involved explaining complex concepts to my classmates. This experience honed my ability to communicate effectively and present information in a clear and concise manner.
Although I may not have formal training experience, my willingness to help others and my ability to break down complex concepts make me confident in my capacity to train and support new team members and the community. I am eager to apply my knowledge and contribute to their learning and development, ensuring a smooth transition and fostering a collaborative work environment."
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16. What do you do when you are given an assignment and you are unfamiliar with how to complete the task?
Why the Interviewer Asks This Question
The interviewer asks this question to gain insight into your communication, critical thinking, and problem-solving skills. They want to understand how you tackle unfamiliar assignments and know you will ask for help when needed.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on showing how you approach a situation you are unfamiliar with. You want the interviewer to see that you have critical-thinking skills and can research how to complete an assignment. Still, you also want to show them you are unafraid to ask for clarification, so you do not complete the task incorrectly.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I am the type of person that likes to figure things out on my own. I have impeccable research skills, so I can usually find the answer on how to complete a task online. If it is a time-sensitive task and I do not have time to research, I will ask for help on how to perform the assignment given."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"It depends on the assignment. If it is something I believe I can research and figure out how to complete the task, I will go that route. Suppose the job is something particular to the company I work for and involves a specific way to complete it. In that case, I will tell the person giving me the assignment I am unfamiliar with how to do the task. I will ask them to show me or point me in the right direction so I complete the assignment correctly."
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If there are specific tools or software involved, I would take the initiative to familiarize myself with them through online tutorials, training materials, or seeking guidance from colleagues who have experience with similar tasks. I believe in the power of continuous learning and adapting to new challenges.
Additionally, I am not hesitant to ask for help or guidance when necessary. I understand the value of collaboration and leveraging the expertise of others to achieve the best results. By seeking advice or mentorship from more experienced colleagues, I can benefit from their knowledge and insights, enabling me to overcome any initial unfamiliarity and progress effectively with the assignment.
Overall, my approach to handling unfamiliar tasks involves a combination of thorough research, proactive learning, seeking guidance when needed, and embracing new challenges. I believe in my ability to quickly grasp new concepts and apply my problem-solving skills to successfully complete the assignment."
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17. Besides vacation and holiday time, how many days were you absent from work last year?
Why the Interviewer Asks This Question
The company wants to hire a team member who is responsible, dependable, and shows up to work when scheduled. The interviewer asks this question to evaluate your work attendance in the past year. If you called off work many times in the past year, they might hesitate to offer you the position unless your reasons were excusable.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on giving the exact number of days you missed work and why. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. If you have many unexcused absences, they may disqualify you as a viable candidate.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I was not absent from work at all last year. I pride myself on staying healthy and rarely miss work because of an illness. I was not absent from work for the two years prior, as well."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I was absent from work five days last year. I had LASIK surgery, and my doctor recommended taking one week to recover. Before scheduling the surgery, I arranged the time off with my supervisor, and she allowed me to use sick leave. Other than that, I did not miss any other days last year."
Written by Krista Wenz on August 7th, 2022
18. Ramsay Health Care prides itself on offering inclusive, non-discriminatory care. Do you agree with our approach?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure that you understand Ramsay Health Care's approach to care. They want to ensure that you agree with their vision and that your beliefs align with the company. If you disagree that everyone should be included and not discriminated against, the interviewer will determine you may not be a good fit for the team.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on assuring the interviewer that you accept all cultures and beliefs, even if they may not align with yours. The interviewer wants to hire a professional who is open-minded and inclusive of all.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Yes, I agree 100% with your approach. I do not believe there should be discrimination in healthcare or anywhere else, regardless of one's beliefs or cultural differences. That is one of the reasons I want to work for Ramsay Health Care, as your values align with mine."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Yes, I completely agree with your approach. There is no room for discrimination anywhere, especially in healthcare. We care for patients at their most vulnerable moments, and it should not matter to anyone if they have different cultural or religious beliefs or come from different backgrounds. We are all human and must show each other empathy and compassion."
Written by Krista Wenz on August 7th, 2022
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Promoting inclusivity not only aligns with ethical values but also leads to better patient outcomes. By creating a welcoming and accepting environment, patients feel more comfortable seeking and receiving care, which can positively impact their overall well-being. Furthermore, an inclusive approach fosters a diverse and supportive workforce, allowing healthcare professionals to effectively collaborate and deliver comprehensive care.
As a healthcare professional, I am committed to upholding these principles and ensuring that every patient I encounter receives equitable and compassionate care. I will actively contribute to creating a culture of inclusivity and work towards eliminating any barriers or biases that may hinder the delivery of quality healthcare services."
Jaymie's Feedback
19. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
Why the Interviewer Asks This Question
Talk to the interviewer about how you have stayed motivated in the past, even when you do not receive the recognition you deserve. The interviewer would like to know how they could continue encouraging you - even on the most challenging days. They want to see if you need verbal recognition or are inspired solely by your team's and patients' success.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
It is best to show the interviewer that you can motivate yourself and do not require outside help to keep you inspired to perform your job. Most healthcare professionals do not enter the healthcare field for recognition, so it should not be expected from your patients.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks I can get is a smile from my patients and their loved ones. The majority of my motivation comes from simply helping people."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of helping themselves. So, I have never expected thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it elsewhere instead of expecting it from my patients. Nowadays, I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of people's lives. And I make work-related goals I can achieve for satisfaction."
Written by Krista Wenz on August 7th, 2022
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20. At Ramsay Health Care we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
Why the Interviewer Asks This Question
Assure the interviewer that you are dedicated to a lucrative career in the healthcare industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Ramsay Health Care as long as possible.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on describing your future plans with Ramsay Health Care, showing that you will be a long-term employee if offered the position. Ramsay Health Care invests a lot of time and money in hiring and training their staff, and they want to see that you will be a good investment.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"My entire career has been dedicated to the healthcare field. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with Ramsay Health Care is because I can see a long-term fit here. I plan to work in healthcare for my entire career, retiring with your organization."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career for me, and I am ready to settle down with Ramsay Health Care."
Written by Krista Wenz on August 7th, 2022
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During my MBA program, I specifically focused on supply chain management in the field of healthcare. I conducted research on the national corneal procurement process, aiming to improve the efficiency and effectiveness of the system. This thesis project allowed me to delve deeper into the healthcare domain and understand the importance of delivering quality care to patients.
Furthermore, my work experience as a procurement officer in a project-based company provided me with insights into managing vendor relationships, ensuring timely procurement, and cost-effective purchasing. While not directly involved in patient care, I recognized the significance of my role in contributing to the smooth operations of projects that ultimately benefited patients and healthcare facilities.
I believe that a career in healthcare extends beyond traditional roles such as doctors and nurses. There is a need for skilled professionals in various areas, including operations management, supply chain, and administration, to support the delivery of high-quality care. My passion for healthcare, combined with my educational background and experience, drives my dedication to contributing to the improvement of healthcare services.
I am committed to leveraging my skills, knowledge, and empathy to make a positive impact within the healthcare industry. I am eager to be a part of Ramsay Health Care and contribute to its mission of providing excellent care to patients."
Jaymie's Feedback
21. In the healthcare industry, there are many emotions in a day. Have your emotions ever interfered with your ability to perform your job?
Why the Interviewer Asks This Question
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your work. Remember that almost everyone is an emotional creature to some degree, which is an excellent trait to have as a healthcare professional. However, you must be able to keep your emotions under control so as not to interfere with your job.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Describe to the interviewer how you are a compassionate and emotional person, but never let your emotions interfere with your ability to perform your job. Explain how you keep your emotions in check while remaining calm and professional.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. A healthcare career can sometimes be emotional; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"This is a great question. We've all had those tough cases. A child dies, a patient yells at you, or you must give someone bad news. It is professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. Having this mindset keeps my emotions from interfering with my job."
Written by Krista Wenz on August 7th, 2022
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22. Tell me about your education and training that makes you qualified for this position.
Why the Interviewer Asks This Question
Take a few minutes to walk the interviewer through your formal post-secondary education and any on-the-job training that qualifies you for this position. Talk about your most positive takeaways from your post-secondary experience, and be sure to tie in how that experience will help you succeed in this position.
Written by Krista Wenz on August 7th, 2022
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If you made it to the interview, you must have the education and training required for the position. Describe what schooling you have and your certifications that make you eligible for the job.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I have a nursing degree and additional on-the-job training within clinical research. I feel that my nursing education opened up many industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services.' All of these experiences have helped prepare me for success in this role with Ramsay Health Care."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors and found that I could perform with different teaching styles."
Written by Krista Wenz on August 7th, 2022
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Additionally, I have completed certification as a Lean Six Sigma Yellow Belt, demonstrating my proficiency in process improvement and problem-solving. My training in Lean Six Sigma methodologies allows me to identify inefficiencies, analyze data, and implement strategies to enhance operational efficiency.
Through my education and training, I have developed the necessary skills to effectively manage procurement processes, maintain vendor relationships, negotiate contracts, and ensure cost-effective and timely purchasing functions. My proficiency in software tools such as Microsoft Project and R programming further enhances my ability to analyze data and make informed decisions.
Overall, my educational background, specialized training, and certifications have prepared me to excel in this position and contribute to the continuous improvement of operations within Ramsay Health Care."
Jaymie's Feedback
23. If hired, you'll hear a lot about the Ramsay Way. One key component of the Ramsay Way is enjoying our work and using a positive spirit to succeed. What are ways that you find personal joy in your work?
Why the Interviewer Asks This Question
Ramsay Health Care believes that its greatest asset is its people. The Ramsay Way indicates that the organization wants its employees to truly enjoy their work. Your interviewer will be looking to find out how you find joy in your work. Be sure to talk about how building great relationships in the workplace is important to enjoying work, and don't be afraid to let your interviewer know that you can have fun on the job.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Now is a great chance to highlight the personality traits you will bring to Ramsay Health Care if hired. Talk about your positive attitude, approachable nature, and desire to foster healthy work relationships. Show the interviewer that you agree with the Ramsay Way approach and are excited to be a part of the team.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Having worked in a place full of poor attitudes and bad interpersonal relationships in the past, I was very pleased to read about the Ramsay Way. I find joy in my work by helping my patients and getting to know my coworkers on a personal level. Since we spend as much time together as we do with our families, it is important for me to get to know my coworkers and talk to them about life experiences and changes."
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2nd Answer Example
"If I'm hired for this position, you'll quickly find out that I am the person that comes to work each day and leaves each day with a big smile on my face. Attitude is infectious, and I always bring a positive attitude to work. My colleagues and I need to have fun while working because this keeps us motivated to provide excellent patient care with great attitudes."
Written by Krista Wenz on August 7th, 2022
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Additionally, I find joy in the process of learning and personal growth. Being able to expand my knowledge, develop new skills, and overcome challenges allows me to continually improve and find satisfaction in my work. I actively seek out opportunities for professional development and stay updated with industry trends and advancements. This constant pursuit of learning keeps me engaged and motivated, as I am always striving to enhance my expertise and contribute to the success of the organization.
Furthermore, I value a positive and collaborative work environment. Building strong relationships with my colleagues, supporting one another, and celebrating achievements together create a sense of camaraderie and joy in the workplace. Encouraging a positive team culture and fostering a supportive atmosphere where everyone feels valued and appreciated enhances my overall work experience.
Overall, finding personal joy in my work stems from making a positive impact, continuous learning and growth, and fostering a collaborative and supportive environment. These elements align with the Ramsay Way and contribute to my motivation, satisfaction, and dedication to succeed in my role."
Jaymie's Feedback
24. What is your patient care philosophy?
Why the Interviewer Asks This Question
It's always a great idea to research the company before your interview. You want to know their care philosophy so your answer can reflect what is important to them. Keep your answer concise yet sincere.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Ramsay Health Care prides itself on listening and responding to the needs of its patients. When reviewing the Ramsay Health Care website, you will find that they are committed to ongoing patient care in all areas. This knowledge gives you an idea of their patient care philosophy, which you can use to tie in with your response.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Every day at work, I remind myself that everyone I come across has their struggles, and every person we care for has a story. I make sure to get to know and listen to my patients so I can provide the care they need. Everyone has the right to compassionate care, which I provide to every patient I meet."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I have three philosophies regarding my work--one for the clinic, one for me, and one for the patient. First, I work in a system, and I respect that. I follow the rules, maintain my certifications, and appreciate the policies and values of whatever site I work. Patient care is a privilege, and I respect my role in clinical care and other people's parts. Second, I want to be the best at what I do. Every day I learn something, and that's because I choose to get better.
Last, I adapt to the individual. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Some patients need a lot of attention; some want less, and some need boundaries. I have trained myself to adapt my communication style so a patient gets what they need."
Written by Krista Wenz on August 7th, 2022
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First and foremost, I prioritize the well-being and comfort of the patient. I strive to create a safe and nurturing environment where they feel heard, understood, and valued. By actively listening to their concerns, fears, and aspirations, I can tailor my approach to meet their specific needs and provide them with the highest quality care.
I also believe in the importance of effective communication. Clear and open dialogue with patients helps to establish trust and understanding. I ensure that patients are well-informed about their conditions, treatment options, and any potential risks or benefits. I encourage their active participation in decision-making and empower them to take ownership of their health.
In addition to addressing immediate medical needs, I embrace a holistic approach to patient care. I recognize that each individual is unique and that their physical, emotional, and psychological well-being are interconnected. I strive to consider the whole person, taking into account their lifestyle, social support systems, and cultural background. By understanding their context, I can better support their overall health and promote long-term well-being.
Continuous learning and staying updated with advancements in healthcare are also crucial to my patient care philosophy. I am dedicated to ongoing professional development and staying informed about the latest research and best practices. This enables me to provide evidence-based care and incorporate innovative approaches into my practice.
Ultimately, my patient care philosophy centers around treating patients as individuals, with empathy, respect, and comprehensive support. By embracing this approach, I aim to contribute to their overall health, well-being, and satisfaction with their healthcare experience."
Jaymie's Feedback
25. The Ramsay Way wants employees to take pride in their achievements and seek new ways of doing things better. What do you consider your greatest achievement during your career?
Why the Interviewer Asks This Question
This question provides an opportunity to brag about what you feel is your most significant achievement. While the answer doesn't necessarily have to be an award you won, make sure the example you use speaks to your work and drive to succeed in your career. Make sure you come across as humble yet proud of your greatest achievement.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
There may be many accomplishments you are proud of in your career, but you must choose one. Perhaps you were recognized by your peers and won an award, received a coveted promotion, finished top of your class, or implemented a training program that was successful. Choose your most significant achievement to share with the interviewer.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"As a new nursing graduate, my biggest accomplishment was finishing at the top of my graduating class in nursing school with a 4.0-grade point average. I'll be the first to admit that I didn't achieve my highest potential in high school and took it upon myself to prove what I could do in earning my bachelor's degree. On top of graduating at the top of my class, you'll see that my preceptors during my clinical rotations have highly recommended me for my critical thinking skills and nursing skills."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Looking back over my career, I have a lot to be proud of as a Medical Lab Technician. But nothing stands out more so than the new employee training program that I led the development of with my current employer. Having been through a broken and very informal training process when I started, I approached my director when I saw other new lab techs struggling when hitting the floor on their first day. My director charged me with leading a group that would develop a robust orientation that would include lab equipment training, process training, cross-training within our department, and engraining new employees into the organizational culture. Since its implementation, the program has been hugely successful, and we've seen a significant turnaround in our turnover numbers."
Written by Krista Wenz on August 7th, 2022
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Throughout the project, I demonstrated effective leadership skills, exceptional organization, and strong problem-solving abilities. I assembled and coordinated a diverse team, ensuring clear communication channels and fostering a collaborative environment. I took a proactive approach to identify and mitigate potential risks, ensuring that the project remained on track and within budget.
Through my diligent efforts and meticulous attention to detail, I successfully delivered the project within the agreed-upon timeframe, meeting or exceeding the client's expectations. This accomplishment not only solidified the reputation of my previous company but also enhanced my own professional standing within the organization.
What made this achievement particularly rewarding was the recognition and positive feedback received from both my superiors and the client. Being entrusted with such a significant project and delivering successful outcomes demonstrated my competence, reliability, and ability to handle complex and high-profile assignments.
Moreover, this achievement also provided me with valuable lessons and growth opportunities. It allowed me to refine my project management skills, further develop my leadership capabilities, and strengthen my ability to navigate challenging situations. It instilled in me a sense of pride in my work and reinforced my commitment to continuous improvement.
While this achievement was significant, I recognize that there is always room for growth and further accomplishments. I am excited about the prospect of contributing my skills, expertise, and dedication to Ramsay Health Care and seeking new ways to improve processes and outcomes within the organization."
Jaymie's Feedback
26. To work for Ramsay Health Care, you must have strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?
Why the Interviewer Asks This Question
The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about how you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day and that your documentation is highly accurate.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
You can highlight the methods you use to organize your day or provide copies of past performance reviews commending your attention to detail and organizational skills. When a former manager compliments you on your skills, it carries more weight with the interviewer than when you describe your skills.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. If I am offered a position with Ramsay Health Care, you will never find me to be disorganized! This organization includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong and accurate as well."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the EMR when possible. I also have a keen eye for detail and ensure all reports are error-free before submitting them."
Written by Krista Wenz on August 7th, 2022
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27. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
Why the Interviewer Asks This Question
Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Ramsay Health Care would offer you. The interviewer would like to dig deeper into your areas of interest regarding healthcare services. They want to know that your passions align well with what Ramsay Health Care is offering.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Ramsay Health Care encourages its employees to grow professionally, so you may have an opportunity to switch specialties if offered the position. Review the company website to understand the specialty services provided at the facility you are interviewing for. Then, choose an area you would like to learn more about and explain why that specialty interests you.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"If I could expand my expertise in any healthcare service area, I would choose anything within primary care. I enjoy building relationships with my patients and their families, and I feel primary care is the perfect specialty to do that. This is one of the reasons I have applied to your company, as you offer primary care services. I feel that your focus will be a great fit with my long-term career goals."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the hospital had any needs in this area. Is this something junior staff can be involved in?"
Written by Krista Wenz on August 7th, 2022
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28. Ramsay Health Care is truly a global organization. Do you have direct experience working for an organization that crosses borders? What would you see as any barriers?
Why the Interviewer Asks This Question
With locations in Australia, France, the United Kingdom, Italy, Indonesia and Malaysia, Ramsay Health Care crosses oceans from its home base of Australia to Europe and Asia. The numerous countries they operate in can cause cultural and language barriers for staff. The interviewer wants to hear if you have experience working for a global organization and what you see as potential barriers to determine if you would be a good fit for the company culture.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
If you have direct experience working for a multinational organization, talk about your experiences. If not, talk about what you see as new learning opportunities or challenges in working in this type of organization.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"Having only worked in Australia, I haven't had the experience of working with and communicating with colleagues in other countries. Offhand, I can see language barriers in communications, emails, all-staff meetings, and things of the like. How does Ramsay help employees with language barriers? If I'm hired, you'll quickly find that I can effectively work with a wide array of people."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I haven't worked with colleagues from another county, but my current employer has employees and a patient base that speak several languages and are from all walks of life. I think my experience here would bode well in potentially working with colleagues in other countries. Can you elaborate on how our department would work with colleagues in Europe and Asia?"
Written by Krista Wenz on August 7th, 2022
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In terms of potential barriers, I believe that effective communication and understanding cultural differences can be key challenges when working in a global organization. Language barriers, different work practices, and varying perspectives can sometimes hinder seamless collaboration. However, with an open and inclusive mindset, along with a willingness to learn and adapt, these barriers can be overcome. I believe that embracing diversity and fostering a culture of respect and understanding is essential for successful collaboration in a global setting."
Jaymie's Feedback
29. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?
Why the Interviewer Asks This Question
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
If you have experience with maintaining inventory, ordering medical supplies, or other administrative duties, describe your experience. If this is new to you, explain how you do not have experience with these tasks but are eager to learn.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used various software and programs such as ABC and XYZ. What programs do you use to maintain inventory and order supplies?"
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Yes, I used to do this in my former position. I was responsible for maintaining supplies in the general surgery ward for five years. I was great at working behind the scenes, resulting in efficiency for others."
Written by Krista Wenz on August 7th, 2022
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Additionally, during my undergraduate studies, I had the opportunity to order medical and chemical supplies for my research projects. This required careful attention to detail, tracking inventory levels, and coordinating with suppliers to ensure the availability of necessary materials.
Furthermore, during my MBA studies, I worked on creating an inventory and replenishment system for a textile store. This involved analyzing demand patterns, setting reorder points, and implementing efficient inventory management practices.
While my experience in healthcare-related administrative duties may not be direct, my background in procurement, inventory management, and creating systems to streamline operations can be transferable to effectively handle similar responsibilities in a healthcare setting. I am confident in my ability to quickly adapt and apply my skills to contribute to the smooth functioning of medical supply ordering and inventory management processes."
Jaymie's Feedback
30. The Ramsay Way values our employees having integrity, credibility, and respect for both the individuals we care for and the people we work side-by-side with. Why are these things important to you in your job?
Why the Interviewer Asks This Question
Integrity, credibility, and respect are the key foundations of providing excellent patient care and being a great colleague to the individuals you work with. Give your interviewer examples of how you exemplify these traits daily while on the job and explain why they are essential to show. If you have an excellent outcome for a patient or relationship with a coworker because you utilize these foundations, be sure to discuss that.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
To be an excellent healthcare provider, you must have credibility, integrity, and respect for everyone you encounter. The interviewer wants to ensure that you find these core values as important as Ramsay Health Care.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"All three of these traits are extremely important, and I try to show them in every interaction I have with individuals in my personal and professional life. I bring integrity to my work by leaving no stone unturned when caring for my patients because they deserve the best outcomes possible. I show credibility by walking the talk and following up on what I say I will do for my patients. I show respect for my patients by listening to their needs and ensuring that I do my best to help meet those needs."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Integrity, credibility, and respect go hand in hand together in my job as a nurse practitioner. By always putting myself in the other person's shoes and treating them how I want to be treated, I care for my patients with these three qualities daily. I also exemplify these qualities with my colleagues by providing a listening ear and helping hand whenever needed. We all work towards the same goal of providing great outcomes for our patients, and most of the time, it takes a great team effort to accomplish this."
Written by Krista Wenz on August 7th, 2022
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31. Ramsay Health Care seeks to hire those with strong problem-solving skills. What was the last problem you solved in the workplace?
Why the Interviewer Asks This Question
Problem-solving and dispute resolution are critical skills to possess. Talk about the last time you had a workplace problem and were creative, proactive, and displayed the leadership qualities required to resolve the issue. Display to the interviewer that you are capable of problem-solving within the workplace.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
You may have had a problem with a patient, colleague, or supervisor that you needed to resolve. Whatever the issue, the interviewer wants to hear what the problem was and how it was resolved.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"In my most recent position, we had a consistent problem with employees arriving late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, a bonus was added for every month with zero sick days. Ultimately, we awarded those with perfect attendance a $600 bonus. In the end, the bonus cost us less money than the cost of lowered productivity due to absent employees. The program was successful, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to work very well."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I worked in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice weekly, which completely solved our scheduling problem."
Written by Krista Wenz on August 7th, 2022
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32. Building constructive relationships that lead to positive outcomes for all is a major part of the Ramsay Way. Talk about a time that a positive relationship that you built helped foster a great outcome for a patient or a team that you worked as part of.
Why the Interviewer Asks This Question
Any successful healthcare organization is based on relationships, whether those relationships are between coworkers or between caregivers and patients. Your interviewer will be looking to hear that you fully understand that building solid relationships is the foundation to success in the healthcare industry. Ensure that your example demonstrates how you built a solid relationship with an individual or a team and how the relationship directly influenced a positive outcome.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
The interviewer wants to gain insight into your personality, attitude, and relationship-building skills. Provide an example that shows you genuinely care for those you work with and care for.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"The biggest thing that I am most grateful for as I look back on my healthcare career is the relationships I have built with the individuals I cared for and the colleagues I worked with. Having been a nurse in a small rural area early in my career, I remember caring for a woman who had been severely injured in a farming accident and lost an arm. During her stay on the unit, my casual conversations with the patient led me to discover that she was a competitive baker and had won several baking competitions in recent years. Knowing that her passion in life would be more difficult, I put her in contact with our OT group to help ease her transition back into life after discharge. In recent years, I run into her from time to time, and she always thanks me for the care that I provided and lets me know that she is still competing."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"When I was promoted to Director of Patient Services with my current organization, I knew it was important for me to build as many great relationships as possible with our specialty department leaders. On my first day on the job, I scheduled 1:1 meetings with them to get to know the leaders and their departments. On top of that, I asked what Patient Services could do for them to improve patients' overall satisfaction. I know that my approach to taking the lead in building these relationships helped forge the great working relationships that I have with these leaders to this day."
Written by Krista Wenz on August 7th, 2022
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33. How would your former employer describe your personality?
Why the Interviewer Asks This Question
If you have a letter of recommendation describing your personality, now is an excellent time to offer a copy to the interviewer. The interviewer wants to see if you are self-aware and understand how others see you. They want to hear if your personality will be a good fit for the company culture and if you will get along with others on the team.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Review the job description before your interview and see if the keywords listed for personality traits for the position align with your personality. When you show the interviewer you have the character they seek in a candidate, they will place you high on the candidate list.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"My former employer would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and patients would say the same about me."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"My former employer wrote a letter of recommendation for me, and I have a copy if you would like it for your file. She described my personality as compassionate, empathetic, and easy-going. She said my patients always have wonderful things to say about my care and that I don't let stress or workplace issues bring me down."
Written by Krista Wenz on August 7th, 2022
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34. Ramsay Health Care believes that success comes through recognizing and encouraging the value of teams. Talk about a great team experience you had and explain what role you played on the team and what problem you solved together.
Why the Interviewer Asks This Question
No matter what career path you have chosen in healthcare, you will never have to go at things by yourself. For this question, your interviewer will be looking to get a feel for how you work as part of a larger team by having you provide an example of a time you demonstrated extraordinary teamwork abilities. Talk about your ability to work with differing work styles and personalities while also having the ability to be flexible when needed. If you are a natural leader, talk about your ability to lead a team of individuals towards a common goal.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
Focus on providing a team experience that highlights your leadership skills. Even if you are not interviewing for a leadership position, having these skills are essential for any healthcare position.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I am a person that thrives on teamwork, best exemplified by a project I am working on with my current employer. As the charge nurse for our unit, I've been asked to create a team of individuals to create what we call the Pathways to Success program for our nurses. Having always been a proponent of cross-training to help build nursing skills, the program is setting a footprint for individual nurses in our organization to reach their career goals. I started the team by hand selecting individuals throughout the organization to create a diverse team of nurses, leaders, and administrators to bring their expertise. With everyone not fully acquainted, I started our first meeting with great ice-breaking activities to get us laughing while getting to know each other. While the team is still young, we have laid the groundwork for a great start to the program."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"Right now, I work with a great team of individuals in our radiology unit, and our cohesiveness starts with our director. She maintains open lines of communication and promotes an open atmosphere for us to share ideas and support each other when needed. I am a teammate that is always willing to lend a helping hand when needed while also not afraid to speak up and talk to others when I am overwhelmed. I am a firm believer in a full team effort for our patients. Can you talk about the team atmosphere in the department here?"
Written by Krista Wenz on August 7th, 2022
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Even though, I have a relatively small scope of practice then RNs and ENs, I was able to consolidate value of teamwork. I would like to talk about how could I able to function as effective team member in each shift.
To be a effective member of team, firstly I introduce myself to the other nurses; please let me know if I can help you with anything. Secondly, I show my respect to the other team members by listening to their opinion and needs. Moreover, I acknowledged the different scope of practice of each team member and recognize their value of team. Lastly, I took initiative to work together with other nurses such as look at the other nurses time planner and do what I can within my scope of practice. I believe this helped to make a positive work environment such as work together rather than individually. So, our team always able to complete the patient caring tasks on time."
Kristine's Feedback
Moreover, I acknowledged the different scope of practice of each team member and recognized their value to the team. Lastly, I took the initiative to work together with other nurses. For example, I would look at the other nurses' time planner and do what I could to help them out within the scope of my practice. I believe working together versus individually helped to create a positive work environment. So, our team was always able to complete the patient care tasks on time."
Anonymous Answer
Rachelle's Feedback
Anonymous Answer
Even though, I have a relatively small scope of practice then RNs and ENs, I was able to consolidate value of teamwork. I would like to talk about how could I able to function as effective team member in each shift.
To be a effective member of team, firstly I introduce myself to the other nurses; please let me know if I can help you with anything. Secondly, I show my respect to the other team members by listening to their opinion and needs. Moreover, I acknowledged the different scope of practice of each team member and recognize their value of team. Lastly, I took initiative to work together with other nurses such as look at the other nurses time planner and do what I can within my scope of practice. I believe this helped to make a positive work environment such as work together rather than individually. So, our team always able to complete the patient caring tasks on time."
Kristine's Feedback
Moreover, I acknowledged the different scope of practice of each team member and recognized their value to the team. Lastly, I took the initiative to work together with other nurses. For example, I would look at the other nurses' time planner and do what I could to help them out within the scope of my practice. I believe working together versus individually helped to create a positive work environment. So, our team was always able to complete the patient care tasks on time."
Anonymous Answer
Rachelle's Feedback
Anonymous Answer
During our discussions, we identified a key bottleneck in the process that was causing delays and errors. By actively listening to everyone's perspectives and encouraging a constructive dialogue, I helped the team find a consensus on the best approach to address the issue.
Together, we developed a comprehensive action plan that involved streamlining workflows, implementing new technology, and providing additional training to the staff involved. By leveraging the diverse expertise of each team member and fostering a supportive environment, we successfully implemented the solution, resulting in significant improvements in process efficiency and overall outcomes.
Throughout this experience, I learned the importance of effective teamwork, where individuals feel heard and valued. By playing the role of a mediator, I facilitated collaboration, built consensus, and ensured that everyone's ideas were considered. This positive team dynamic enabled us to overcome challenges and achieve our shared goals."
Jaymie's Feedback
35. Do you prefer to work in a team-based position or alone?
Why the Interviewer Asks This Question
Talk to the interviewer about your preference for teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (Ii.e., I only like to work by myself). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Krista Wenz on August 7th, 2022
Focus Your Answer On
You may prefer working alone or as part of a team, but you want to ensure your answer applies to the position you are interviewing for. For example, if the role requires you to primarily work alone, you want to lean more towards liking to work autonomously. Either way, be sure that you let the interviewer know you can work well in either environment.
Written by Krista Wenz on August 7th, 2022
1st Answer Example
"I always give my best, whether I am doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also be successful working autonomously."
Written by Krista Wenz on August 7th, 2022
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
Written by Ryan Brunner
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However, I also recognize the value of collaboration and teamwork. I enjoy being part of a team where diverse perspectives and ideas can be shared. It provides an opportunity to learn from others, leverage their expertise, and collectively solve problems more effectively.
Overall, while I appreciate working alone to maximize my concentration and productivity, I also value the opportunity to collaborate and contribute to a team. The balance between independent work and teamwork is crucial for me to achieve optimal results and create a well-rounded approach to accomplishing goals."
Jaymie's Feedback