How to Answer: When has your attention to detail protected your company's assets?
Advice and answer examples written specifically for a PNC Bank job interview.
26. When has your attention to detail protected your company's assets?
What You Need to Know
In a job where money exchanges hands throughout the day, PNC needs to know you are up to the job. This equates to high functioning multitasking and a well above average attention to detail. Explore your experience for examples of handling your work with diligence and efficiency. Break down your organization skills, systems approach, and methodology to your attention to detail. Share the standard you set and adhere to for your work.
Written by Kevin Downey on July 16th, 2022
1st Answer Example
"At my last bank, a customer came in who seemed nice at first, but I soon realized was a pretty crafty short change artist. I was listening in on what was happening a couple of counters away. As soon as I sensed something was up, I stood close, being a second set of eyes, and said, 'Hey, this got confusing fast. Why don't I double-check these numbers for you? Let's start over.' We started over, and the short change artist stopped their games and bowed out."
Written by Kevin Downey on July 16th, 2022
2nd Answer Example
"I was going over orders. I'm a math and numbers nerd, and I noticed that a tally number punched into our system didn't match up with the running total on the page. I located the mis-punch, for a high-ticket item that doesn't move and is prone to shrinkage. My boss was present when I discovered it, so I scored points. Since then, I've been responsible for proofing all orders."
Written by Kevin Downey on July 16th, 2022