31 Palmetto Health Interview Questions & Answers
1. Palmetto Health has a diverse workforce. When have you worked amongst a diverse group of people?
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."
2nd Answer Example
"I am so glad you pointed out your need for diversity at Palmetto Health. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."
2. Here at Palmetto Health, we want to give everyone a fair chance. However, salary is often commensurate with experience. How do you feel about someone with more experience than you having a higher salary but doing the same job?
How to Answer
Most employers do offer higher salary incentives to get more seasoned employees. This is not meant to devalue a person's knowledge or experience, but rather paying for more experience. It is important to note that the interviewer is not saying you will definitely make less than someone with more experience. Many times this question is to see how you respond and how badly you want a position. If an employee is willing to put in the work and earn the pay increase, employers often see them as someone worth investing in. This is a good time to ask what the beginning salary is and discuss options that are negotiable such as benefits and paid time off.
1st Answer Example
"I understand that years of experience are often rewarded with higher earning. I feel, given the chance to demonstrate my knowledge and skills, you will find that I am capable of doing the job as well as some of the more experienced employees. Having said that, I will not turn down an offer of employment because of a difference in pay based on my present lack of experience. With that in mind, what benefits are available for someone coming on board with your company with my resume?"
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Palmetto Health in hopes to be considered for the median salary for the role."
3. Do you think it is possible to be a good team member, yet disagree with the leader?
How to Answer
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.
Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.
1st Answer Example
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
2nd Answer Example
"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."
4. Why do you think you will be successful in this role with Palmetto Health?
How to Answer
Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Palmetto Health. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.
1st Answer Example
"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."
2nd Answer Example
"I believe my success with Palmetto Health will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."
5. Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?
How to Answer
Bullying is unfortunately not exclusive to school-aged children. It is often seen among peers in the workplace. This question presents an opportunity for you to share a personal experience that may have caused you to feel vulnerable, but also gave you the chance to react in a way that is positive. Feeling like your personal beliefs are under scrutiny can be stressful. Your answer, especially if you have experienced this personally, will show the interviewer how you handle stress and how you may be able to diffuse a similar situation in the future.
1st Answer Example
"I think we all have felt singled out at one time or another. For me, religious issues have been where I have experienced the most trying situations. My religion practices a strict dress code and there were times, especially as a teenager, that I felt some of my practices were the reason I was excluded from activities. However, I believe that differences are what make the world a more interesting place. If I can't participate in something because of a particular practice that I observe, I simply find other things to occupy my time."
2nd Answer Example
"I am sure that at one time or another we all have felt like we were singled out for something. For me, I always try to consider the source of contention and what the person is going through who may be lashing out and I try to spin a positive on the situation. At the end of the day, if I can make someone's day better, that's what I want to do. To accomplish that, I have adopted the philosophy of not wearing my feelings on my shoulder."
6. Rate your problem solving skills from 1-10. How do you justify your rating?
How to Answer
The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.
1st Answer Example
"I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."
2nd Answer Example
"I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."
7. In your opinion, what makes you a great problem solver?
How to Answer
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
2nd Answer Example
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."
8. What type of work environment do you dislike working in?
How to Answer
Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
2nd Answer Example
"I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."
9. At Palmetto Health, we offer continuing medical education (CME) programs at each of our Midlands-area campuses. How do you keep your healthcare knowledge current?
How to Answer
Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.
1st Answer Example
"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
2nd Answer Example
"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."
10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
How to Answer
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.
Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.
1st Answer Example
"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."
2nd Answer Example
"In my previous position, I did have a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."
11. If Palmetto Health hired you today, what would you accomplish first?
How to Answer
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.
1st Answer Example
"When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Palmetto Health. I plan to make a positive impact very quickly."
2nd Answer Example
"This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X."
But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."
12. As you know, Palmetto Health, is a teaching institution. Have you ever precepted new employees or students during their clinical rotation?
How to Answer
There are many different aspects of healthcare. In a facility such as Palmetto Health, teaching the students of today to become the caregivers of tomorrow is a daily routine. If you have been a preceptor for students in clinicals, share that experience with the interviewer. If you have not, you could share an example of when you were in school and learned from someone in a clinical setting.
1st Answer Example
"Knowing that Palmetto Health is a teaching facility is one of the things that attracted me to it. I have never worked as a direct preceptor for clinical students, but have always wanted to have a chance to share some of my knowledge and skills with people who share the same caregiving passion as I have."
2nd Answer Example
"Having the opportunity to precept is one of things I love about working in teaching facilities. At one time, I considered going back to school to achieve my Master's degree in nursing so I could teach. My family and I made some changes and I decided that going back to school was not in the best interest of our family as a whole. The thought of being able to precept students again will be a great opportunity for me!"
13. Being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?
How to Answer
The interviewer recognizes that, while being a healthcare provider has its benefits, it can often be trying at times. This question gives you the chance to show how your vulnerability meets your strengths. Having balance between the two is a sought-after characteristic of healthcare providers. Being willing to open up to the interviewer about a situation that was emotional for you and how you were able to cope will show him what can be expected of you when you are faced with a difficult situation in the future.
1st Answer Example
"I agree that being a healthcare provider has its stressful situations. One case that I will never forget occurred when I worked pediatrics. We had a four year old child that was admitted due to having seizures. After further testing, it was discovered that the child had a brain tumor. The tumor was very advanced and she lost her life because of it. That time was very emotional for everyone on the care team. Fortunately, we had a good team leader who gave us an opportunity to talk with her and one another about the overwhelming grief that we felt. I have found that talking through emotions is a great way to work through any unresolved grief."
2nd Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
14. If you were the person responsible for hiring new employees, what qualities would you be looking for during the interview? Do you feel that you display those qualities yourself?
How to Answer
There is more than one reason for asking this question. First, the interviewer wants to know what qualities you think are important to perform this job. Second, and most importantly, your answer will tell the interviewer if you hold yourself to the same standard as you do others. If you want to see certain characteristics in your peers, you should be able to tell the interviewer with confidence that you possess those traits, as well. This question is one that interviewers often use to distinguish sincerity on the part of the candidate.
1st Answer Example
"I believe that honesty is important no matter what job title a person holds. I have found that being honest with people creates an atmosphere of mutual trust and respect. Those qualities, I feel, are essential when building rapport with patients and co-workers."
2nd Answer Example
"If I were the person responsible for hiring new employees, I would have to say that sincerity is something I would definitely look for. Anyone can feel strongly about something temporarily, but when one is really sincere about something, that quality is one that does not wain in time. I want to work with people who are sincere and have a true desire to serve others."
15. Palmetto Health supports a healthy work/life balance for all employees. How do you balance life and work?
How to Answer
It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.
1st Answer Example
"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."
2nd Answer Example
"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy, on my time off. By consistently rejuvenating in this way, I can give even more energy when I am at work."
16. Palmetto Health offers many opportunities for individuals to find their niche. Do you prefer to work in a team based position or individually?
How to Answer
In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
1st Answer Example
"Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
17. One of Palmetto Health's specialty areas is bariatric surgery. Are you familiar with any specific needs that bariatric patients have?
How to Answer
Along with increased awareness regarding obesity and its long-term effects, patients have also grown more interested in the option of bariatric surgery as an option to help with weight loss. For the person who is not trained regarding bariatric surgery, the option may seem like an easy way out. It is far from that. Because Palmetto Health has a specialty area concentrated on bariatric surgery options, it is important for a perspective employee to be willing to learn and understand the specific needs of the patients. The interviewer does not expect you to know all of the answers, but having a willingness to understand the patient's needs is vital. Share what you do know with the interviewer.
1st Answer Example
"I am actually very familiar with the needs of a bariatric patient. After battling obesity and some of the health related complications that go with it, my primary physician gave me the OK to have bariatric surgery myself. It has been one of the most difficult, but well worth it, experiences of my life. Many people do not understand that there is so much more to this than just having a surgery. It requires a lifestyle change, but it can change one's life. Bariatric patients have to watch carbohydrate and sugar intake, consume plenty of protein and make sure to get the recommended amount of vitamins daily. Many people experience hair thinning or loss for a time, but it usually resolves. Also, the one thing I was not prepared for is what we call 'head hunger.' Having this surgery does not cure the cravings. It is really a mind over matter thing. Still, I don't regret having the surgery at all!"
2nd Answer Example
"I have never worked directly with patients who have had bariatric surgery, but I do know some people personally who have had surgery. Before talking with my friend, I really didn't realize how difficult the lifestyle change can be at times for patients. I believe these patients require a great support system before and after the surgeries to help them achieve and maintain their goals."
18. In a facility as large as Palmetto Health, you will meet people with different personalities. Tell me about your personality and how you relate to new people.
How to Answer
Having the ability and the desire to get along with other people is essential in a healthcare career. The interviewer wants to know what your personality is like and how you may relate to others. Your body language and interaction with the interviewer regarding this question will tell him a great deal about you. Be honest, direct, and confident.
1st Answer Example
"One thing I love about working in healthcare is the different people that I get to meet and interact with on a daily basis. I believe I have a pretty easy going personality. I like to laugh and joke, but I do know how to be serious when I need to be. I appreciate the difference between myself and others. I feel like showing an appreciation for others is what brings out the best in them. That way we compliment one another."
2nd Answer Example
"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."
19. Palmetto Health's Behavior Care Program offers psychiatric and addiction care to children, adolescents and adults. Do you have any experience working with behavioral health clients?
How to Answer
In any given year, nearly one in four people suffer from a mental health issue or alcohol or drug problem. Some people may be affected mildly, while others may be affected more severely. Palmetto Health is the sponsor of the University of South Carolina School of Medicine's Department of Neuropsychiatry and Behavioral Sciences Residency Program benefits from the latest clinical research and training opportunities. Many of the attending psychiatrists on staff at Palmetto Health Behavioral Care are also on the faculty at the Department of Neuropsychiatry and serve as teachers for the psychiatric residents during their training at Palmetto Health. The value that Palmetto Health places on mental well being is phenomenal. If you have ever worked in any behavioral health facility and are interested in continuing that work, Palmetto Health has much to offer. Share any experience you have and don't be afraid to ask questions.
1st Answer Example
"Behavioral Health has always been something of interest to me. I think people would be amazed to know the true connections between mental well-being and physical well-being. I read some of the history of the relationship between Palmetto Health and USC. It is great to know that Palmetto Health is so proactive in the treatment of behavioral health issues."
2nd Answer Example
"The only experience I have ever had directly working with behavioral health issues was during my clinical rotation. I find the specialty area to be very intriguing and have entertained the idea of taking some psychology courses if I ever have the time."
20. Palmetto Health seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
How to Answer
Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
1st Answer Example
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
2nd Answer Example
"I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."
21. At Palmetto Health we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
How to Answer
Knowing what goals you have and any changes you anticipate in your life will give the interviewer an opportunity to evaluate two things: 1. what positions are available that won't disrupt your plans and, 2. are you interested in having a long-term relationship within the company? Change is good and growth is encouraged. However, because employers invest time and money in training new employees, they prefer that they have a plan to stay for the long-term. Still, if you don't plan on being in the same geographical area five years from now, it's OK to say that now. With companies as large as Palmetto Health, there are often opportunities for transfers to other facilities within the same network. Either way, being upfront and honest is always appreciated.
1st Answer Example
"I recently became engaged. Although we have not set a date yet, we have agreed to wait twelve months before the marriage. My fiance' just passed the Bar exam here and has been offered an opportunity to join an existing law firm. Presently, our plans are to stay where we are and build a career, not just work a job. Also, we do not plan on having children for at least two years after our marriage. We both feel that being able to become established in our careers and save for our future would be the responsible thing to do before starting a family."
2nd Answer Example
"One of the attractive points of working for Palmetto Health is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."
22. Palmetto Health has some positions open in a couple of different shifts. Is there a schedule or shift that may be a better fit for your life at this time?
How to Answer
Many people work more than one job or have a one parent home which requires them to have a flexible schedule. Others simply prefer to work one shift rather than another. Being up front with the interviewer about what schedule suits your preference could help prevent conflict later on. It is easier to plan a schedule you can agree on than it is to fix problems that arise due to fear of being rejected. Be honest and direct.
1st Answer Example
"I am not married and have no children at this time. So, I am pretty flexible with my schedule. If I had a choice, I would prefer the late shift, as I am a bit of a night owl. However, I am excited about the opportunity to become a part of this team and am willing to work where I'm needed."
2nd Answer Example
"I am a single mom with two school-aged children. Ideally, the day shift would be a better fit for me. This would allow me to fulfill both my work and home responsibilities without a conflict."
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
How to Answer
The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."
24. Palmetto Health is a teaching hospital with over 26 residency and fellowship programs. If you could expand your expertise in any area, what would it be?
How to Answer
The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what Palmetto Health is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Palmetto Health would be offering you.
1st Answer Example
"If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals."
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"
25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
How to Answer
The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.
1st Answer Example
"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Palmetto Health you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."
2nd Answer Example
"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."
26. Volunteers are a vital part of our Palmetto Health Hospice team, offering emotional support to patients, the families, and the hospice staff. Have you ever done any volunteer work?
How to Answer
Although being a community volunteer is not a requirement for employment, willingness to give of your time and resources to others without compensation shows the interviewer that you have a sincere desire to serve others. If you have volunteered, share a positive experience you had as a volunteer. If you have not volunteered, it is not necessary to embellish your answer. Stating that you have not volunteered previously is not going to disqualify you from employment.
1st Answer Example
"I love to volunteer! A group of ladies from my church volunteer at a soup kitchen close to my home once a month. There is nothing like the feeling of giving to someone that you know cannot give back to you! Are there opportunities for employees to volunteer through the hospital?"
2nd Answer Example
"When I was in nursing school, I participated in a clinical rotation at a local hospice. That is where I was first introduced to hospice volunteering. Being a volunteer is very rewarding. I was happy to see all of the volunteer opportunities that Palmetto Health offers."
27. Palmetto Health believes in education and provides on-site continuing education opportunities and support for external education. Have you considered furthering your education?
How to Answer
Many employers realize that an investment in their employees is actually an investment in their company. With employer sponsored education opportunities, employees can continue their education with little to no out-of-pocket expense in exchange for signing a contract to continue working with that company for a set amount of time. For many, it is a win-win situation. An interviewer is likely to recommend a candidate for employment if he feels that the candidate has the intention to stay employed within the company for an extended time. However, if you are not interested in continuing your education at this time, simply state that you have reached a place where you are satisfied with your degree, but appreciate the fact that the option is there if your future goals change.
Answer Example
"I think having an opportunity to continue education while working is an awesome benefit! I initially completed my Associate's degree and planned to go back to school later. I want and need to work, but would love the opportunity to work toward my Bachelor's degree without having to sacrifice my job."
28. At Palmetto Health we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
How to Answer
Assure the interviewer that you would treat everyone at Palmetto Health with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.
1st Answer Example
"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Palmetto Health."
2nd Answer Example
"Some ways to build strong relationships in the workplace:
- Have strong follow-up
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener"
3rd Answer Example
"I am happy to hear that Palmetto Health values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."
29. Each year Palmetto Health accommodates more than 220,000 emergency department visits. Is an emergency room position one that you would consider?
How to Answer
Working in an emergency department can be very stressful. In a facility as large as Palmetto Health, one that sees over 200,000 ER visits annually, stress could be an understatement. There is no right or wrong answer to this question. The interviewer is simply getting to know you and what interests you. If emergency department work is something you like, tell the interviewer; if it not, that's fine, too.
1st Answer Example
"I absolutely love working in the ER! I have to say it is not for the faint of heart because you never know what each day will bring. I am one of those people that will tackle a night shift in the ER any day!"
2nd Answer Example
"I have never had an opportunity to work in an emergency department. One of my best friends is an ER nurse and she has often told me 'the bravest of the brave work in the ER.' Although my experience is more focused on the medical-surgical side, I would definitely welcome an opportunity to work in any department that would help broaden my skill set. I feel like the more I learn, the more of an asset I can become to my patients and employer."
30. Palmetto Health is home of the Midlands region's first da Vinci robotic surgical system. Have you ever heard of the da Vinci surgical system?
How to Answer
The da Vinci Surgical System is a state of the art surgical system that enables surgeons to perform operations through a few small incisions. The system has several key features, including:
magnified vision system that gives surgeons a 3D HD view inside the patient's body, ergonomically designed console where the surgeon sits while operating, and wristed instruments that bend and rotate far greater than the human hand. Showing interest enough to research a facility pre-interview will show the interviewer that you are interested in becoming a part of the facility, and not just making a paycheck. Share any information you know with the interviewer.
1st Answer Example
"I had never heard of the da Vinci system until I was reading about Palmetto Health on the company website. I think taking advantage of such cutting edge technology is awesome! I hope I get the opportunity to see the system in action while working here!"
2nd Answer Example
"Although I am familiar with some surgical techniques, I have never learned about the da Vinci system. I would love an opportunity to see what the system entails and learn what my role could be in its utilization."
31. At Palmetto Health we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?
How to Answer
Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Palmetto Health as long as possible.
1st Answer Example
"My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others and every day brings new challenges! One of the reasons I applied for this role with Palmetto Health is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."
2nd Answer Example
"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked multiple clinics. I know this is the right career for me."
3rd Answer Example
"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."