MockQuestions

Certified Nursing Assistant Mock Interview

To help you prepare for your Certified Nursing Assistant interview, here are 35 interview questions and answer examples.

Certified Nursing Assistant was written by and updated on August 10th, 2021. Learn more here.

Question 1 of 35

Describe your ideal patient that you would be working with at our organization?

How to Answer

While playing favorites certainly isn't acceptable as a Certified Nursing Assistant, it is okay to talk about what your ideal patient is like. If possible, try to think about a great patient you worked closely with in the past and discuss what made that relationship excellent. You don't necessarily have to tell about a particular patient by name if you don't want to but be sure to highlight the qualities that made you fall in love with them. Whatever qualities that your favorite patient has, be sure to keep your answer positive.

Written by Heather Douglass on August 10th, 2021

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List of 35 Certified Nursing Assistant Interview Questions & Answers

  • 1.

    Describe your ideal patient that you would be working with at our organization?

      How to Answer

      While playing favorites certainly isn't acceptable as a Certified Nursing Assistant, it is okay to talk about what your ideal patient is like. If possible, try to think about a great patient you worked closely with in the past and discuss what made that relationship excellent. You don't necessarily have to tell about a particular patient by name if you don't want to but be sure to highlight the qualities that made you fall in love with them. Whatever qualities that your favorite patient has, be sure to keep your answer positive.

      Written by Heather Douglass on August 10th, 2021

      1st Answer Example

      "One of my favorite patients was named Rose. Rose was always so happy to see me and tell me about her day. I always made a point to spend a few extra minutes with her each time I would go to her room. She was always so appreciative and said such kind words that it made my job so easy. I loved coming to work every day to see Rose. In this job, I would look to build similar relationships with patients like I had with her."

      Written by Heather Douglass on August 10th, 2021

      2nd Answer Example

      "My ideal patient is one that has a complex condition, yet still able for me to get to know personally and build a connection with. This career has been an inspiration to me for the relationships that I've been able to build, and I would look forward to continuing this tradition here."

      Written by Heather Douglass on August 10th, 2021

  • 2.

    How would your close colleagues describe working with you?

      How to Answer

      To get a sense of what type of team player you would be at their organization, your interviewer wants to know how those who work closest with you would describe you. As you prepare to answer a question like this, think back to any direct feedback that you've received from your colleagues in the past and be able to speak to that feedback during your interview. As you answer, try to highlight some key areas to ensure your interviewer that you are the right fit for their team. As well, don't forget to lose sight of the duties for the CNA role you are interviewing for when speaking to what they'd say about you.

      Written by Ryan Brunner on August 9th, 2021

      1st Answer Example

      "My colleagues have always appreciated my punctuality and the respect that I display to all that I work with and care for. I am a very timely person who does what I say and says what I do promptly. I manage my time very efficiently in the workplace, and they've always appreciated this about me. I was also raised at a very young age to show respect to all that I work with. No matter if it's to a patient, a provider, or a fellow CNA, I always treat others with the respect and dignity that I wish to be treated with."

      Written by Ryan Brunner on August 9th, 2021

      2nd Answer Example

      "If you were to survey the team that I've been a part of for the last three years, you would find a couple of key themes. First and foremost, they would highlight my competency in providing excellent care to patients and my ability to mentor others in their care. I am a person that doesn't hesitate to take other CNA's under my wing to help them become more proficient in their work. They would also talk about the positive and caring attitude that I bring to work every day because I feel this is the one sole thing that makes or break anyone's day on the job."

      Written by Ryan Brunner on August 9th, 2021

  • 3.

    Are there any common duties of a CNA that you are not willing or fearful to perform?

      How to Answer

      By asking this question, your interviewer is simply looking to see that you are ready and able to handle tasks that are not always pleasant. As a Certified Nursing Assistant, the direct care you provide to patients can involve some tasks that some people wouldn't ever do with another person. Bathing, grooming, feeding, and bandaging patients isn't the most glamorous work but vitally important nonetheless in their care. As you prepare for this question, you need to make it clear to your interviewer that you are willing to do anything required of you in the role, even if you say that you are a bit reluctant or fearful of any certain duties.

      Written by Ryan Brunner on August 9th, 2021

      1st Answer Example

      "No, I am confident in my ability to handle every task that would be thrown my way as your next Certified Nursing Assistant here. During my career, I've experienced just about every aspect of direct patient care. No matter how unpleasant something can be when providing care to a patient, I do it with a smile on my face and in the best interest of the patient."

      Written by Ryan Brunner on August 9th, 2021

      2nd Answer Example

      "Coming into my first CNA role after being certified, I'll be honest that I do have a fear of body excretions like urine and vomit. I do realize that working with patients will require contact with these from time to time. If hired for this role, I'd stop at nothing short of dealing with my fears head-on to become the best that I can be in this role."

      Written by Ryan Brunner on August 9th, 2021

  • 4.

    What do you know about various stages of pressure sores and how to care for them?

      How to Answer

      In your work as a Certified Nursing Assistant at this organization, you will likely be spending more direct time with patients than the physicians and RN's on staff. Because of this, you will be relied upon to notice things like pressure sores and other common ailments that patients can experience when bedridden. Talk openly about the knowledge you have regarding pressure sores and how to properly care for them in the various stages. Talk about the importance of documenting the sores and communicating them to the entire patient care team. If you don't have hands-on experience in handling patients with pressure sores, that is okay. Just be sure to talk about your knowledge and reiterate that you are always open to learning more in this role.

      Written by Ryan Brunner on August 9th, 2021

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  • 5.

    What duties of this role do you feel that you would need the most training in from the start?

      How to Answer

      Certified Nursing Assistant job duties can vary greatly from job to job and even industry to industry. From your perspective, it is vitally important to be cognizant of the differences in the role that you are interviewing for compared to other jobs that you have held during your career. To do this, you should thoroughly research the job you are interviewing for and the organization you are interviewing with. Your interviewer does not expect to hire a person that is an expert in all aspects of the job, so it is okay to talk openly and honestly about an area of this role where you feel you will need to focus your efforts in training and orienting if offered the job. Just be sure that you talk confidently about your ability to learn and grow as their next CNA.

      Written by Ryan Brunner on August 9th, 2021

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  • 6.

    If hired at our organization, walk me through how you would enter a patient's room.

      How to Answer

      When your interviewer poses a question like this to you during your interview, they are looking to ideally hear that you see working with each individual patient as more than just a task. As you prepare an answer for this question, think about how you individualize your care for patients and take a personalized approach with them. As you answer, talk about the personalized approach that you would take and reiterate that you would walk into each person's room with a smile on your face and a positive attitude in tow to be the person that brings a ray of sunshine into their day every time.

      Written by Ryan Brunner on August 9th, 2021

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  • 7.

    How would you work effectively with a patient at our organization that was refusing care?

      How to Answer

      At some point in time during your career as a Certified Nursing Assistant, you will be working with a patient that blatantly refuses to be cared for. Whether due to fear, personal beliefs, or financial concerns, your job is to educate the patient on the importance of the care they should be receiving. As you answer this question, your interviewer will be looking to hear that you communicate clearly to the patient in a manner that helps them understand what exact care they are declining and, in turn, what the results could potentially be for refusing that care. Talk about how you would educate that patient to help them make the best decision possible for their health and well-being.

      Written by Ryan Brunner on August 9th, 2021

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  • 8.

    If hired for this role, what is one area that you feel you could improve on as a Certified Nursing Assistant?

      How to Answer

      While you spend most of your time preparing for this interview by talking about the strengths you would bring to this team, it is also important to think about and talk about an area for improvement in your work. This will prove your ability to reflect upon your work and seek to improve regularly. Your interviewer knows that they will never hire the perfect CNA that has every skill mastered, so it is important to mention that you are ready and willing to improve yourself in this aspect of the job. As long as you plan to improve, you can be very honest with your interviewer as you answer this question.

      Written by Ryan Brunner on August 9th, 2021

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  • 9.

    What are your career goals in the healthcare field?

      How to Answer

      Your interviewer understands that some Certified Nursing Assistants will continue their career path in that role for the remainder of their career, and some consider the role to be a step in the path to another career in the healthcare field. While there is no right or wrong answer to this question, your interviewer doesn't want to hear that you'll only be in this job for a short period of time before jumping into a new career. But if you do have greater career aspirations and a plan in place for those to happen, it is best to answer this question openly and honestly. You can do this by displaying a desire to work for their organization in the long term. As long as you discuss your educational plan for growth with your interviewer while being the best you can be in this role, you will win over your interviewer with your answer.

      Written by Ryan Brunner on August 9th, 2021

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  • 10.

    How do you feel about supervising other Certified Nursing Assistants and do you have any supervising experience?

      How to Answer

      Your interviewer is asking this question to get a feel for your supervisory experience and see if you would be a potential hire who could lead and mentor others on the team. Be very open and honest about any leadership experiences you have and describe what that experienced entailed to your interviewer. Prior to your interview, be sure to put some thought into your future with this organization and if you'd be comfortable in any mentoring or supervising duties with them. Keep in mind that this isn't a make-or-break question, especially if the position you are interviewing for doesn't have a supervisory-type job title. Your interviewer is simply looking to hear about your interests down the road, so be honest with yourself as you answer.

      Written by Heather Douglass on August 10th, 2021

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  • 11.

    What do you know about our organization?

      How to Answer

      With any job interview, it is crucial to understand the organization that you are applying to so you can find a match that aligns with your personality, values, and work style. To do this, it is always best to visit the organization's website to learn key information such as core hours, awards received, upcoming events, special focuses for that year, and their mission and values. As you answer, talk about the things that the organization does that you hold near and dear to your heart to prove that you are a great match for this CNA role. As a bonus, be sure to mention any positive interactions you have had with staff, as well as what they have told you about the facility.

      Written by Heather Douglass on August 10th, 2021

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  • 12.

    If offered this position, do you have any specific salary expectations?

      How to Answer

      Prior to applying and interviewing with this organization, you hopefully have done your homework on the compensation provided for this role to ensure that it meets your needs. Depending on the facility, the hourly rate for a CNA can vary pretty widely. On top of that, the job market for CNAs is wide open, and your interviewer has likely struggled to find quality staff in the past. After doing your homework, you can certainly be honest with your interviewer about our current salary and where you hope to be if hired for this role. Justify your answer with your skills and experiences that you would be bringing to their team. Just make sure that you are not pricing yourself out to your interviewer.

      Written by Heather Douglass on August 10th, 2021

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  • 13.

    How would you manage the normal work stress that our Certified Nursing Assistants feel from time to time?

      How to Answer

      The work as a CNA can often be thankless to others around them. The daily grind of a full patient unit with task after task to complete can wear on people at times. When asking this question, your interviewer will be looking to hear that you have strategies to help cope with workplace stress to help ensure that each patient gets the proper care they deserve. Try to focus on strategies that help keep you organized, and also don't hesitate to talk about the importance of communication in alleviating stress in the workplace. Your interviewer would also love to hear about things you do outside of work to ensure that you are refreshed, and clear of mind after and before each shift you work.

      Written by Heather Douglass on August 10th, 2021

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  • 14.

    How would you handle a confrontation with a colleague?

      How to Answer

      This can be a tough question to answer and keep your emotions in check. If you choose to share a story about a time a coworker confronted you, don't share personal details, don't show your anger, and don't use their name. State how you defused the situation and what you learned from it that you could bring to this team as their next CNA. Your interviewer knows that during stressful times in their work environment, it is only human nature for people to get testy. What matters is a person's ability to make the situation right in a quick fashion.

      Written by Heather Douglass on August 10th, 2021

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  • 15.

    What experience with blood glucose monitoring would you bring to our team?

      How to Answer

      Now looking to get into your technical skills as a Certified Nursing Assistant, your interviewer is asking you to describe any experience you have in checking the blood sugar levels of a patient. If you have direct experience and training in this, clearly describe your experiences and how you can bring these skills to the team. If you don't have direct experience, there is no need to fret. Tell your interviewer what you know and that you are confident in your ability to be trained. To seal your answer for your interviewer, talk in detail about the machines you have used and then clearly definite the documentation procedures necessary after testing a patient.

      Written by Heather Douglass on August 10th, 2021

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  • 16.

    If you were in a situation here where you needed to move a patient that was a little too heavy for you, what would you do?

      How to Answer

      As a well-qualified and smart Certified Nursing Assistant, you know that you should never attempt to move a patient on your own. This is both for the patient's safety and your own personal well-being. Let your interviewer know that you wouldn't attempt the risky move because you wouldn't want to hurt yourself or the patient. What you would do is go and get help. Be confident in your answer. The last thing you want to do is give the impression that you wouldn't know what to do in this situation.

      Written by Heather Douglass on August 10th, 2021

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  • 17.

    How would your patients describe you?

      How to Answer

      How your patients describe you will say a lot about your work ethic, empathy, and kindness at work. As you answer this question, talk to your interviewer about any direct feedback you've received from patients, colleagues, and/or supervisors you've worked with in the past. If possible, try to highlight your skills in providing the best care possible for patients to ensure that you do your part in helping to provide the best possible outcome for them as a CNA.

      Written by Heather Douglass on August 10th, 2021

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  • 18.

    What drove you to become a Certified Nursing Assistant?

      How to Answer

      To prove that you have the drive and motivation at this organization as a CNA, your interviewer is looking for your personal motivation to succeed in this career. Prior to your interview, try to do your own personal soul searching to put your motivation for this role into words. Whether you were impacted by a personal family situation or love helping people in a time of need, make sure your interviewer walks away from your conversation knowing that you are dedicated and driven as a Certified Nursing Assistant.

      Written by Heather Douglass on August 10th, 2021

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  • 19.

    If you were working here with a patient that insisted their personal hygiene was fine and it wasn't, what would you do?

      How to Answer

      This is a tough topic to discuss with patients, but an important one that you need to handle with class at this organization. It can often be uncomfortable and embarrassing for the patient. Ideally, your interviewer will be looking to hear that you take a direct yet personable approach with your patients. If you have an example of when you had to do this, don't hesitate to talk about how you navigated that situation. Just make sure to not use any names or embarrassing details as you answer.

      Written by Heather Douglass on August 10th, 2021

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  • 20.

    Walking with our patients on the floor can be monotonous at times. How do you make it more exciting for both you and the patient?

      How to Answer

      You sing, dance, tell stories, and you laugh. You do whatever you need to do to make your patients happy and healthy. Sometimes it's hard to get your patients on their feet and motivated to get up and move. Tell the interviewer how you get your patients motivated to go on walks. Tell the interviewer how you pass the time and make it exciting for the two of you.

      Written by Heather Douglass on August 10th, 2021

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  • 21.

    If you had a patient here that insisted on hitting their call light all night when the reasons weren't justified, what would you do?

      How to Answer

      This is a question where your interviewer wants to hear your compassionate approach kick in. Of course, you won't dismiss the patient's call light, even though it may be the 10th time they've pushed it. Let the interviewer know that you will make a point to take a few extra minutes with the patient to talk to them instead of checking briefly and walking away. Maybe the patient is just lonely and wants someone to talk to. Your paperwork can wait, so reiterate how you would spend some time to hear their story and maybe educated them on the importance of sleep.

      Written by Heather Douglass on August 10th, 2021

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  • 22.

    What documentation experience within an EMR system would you bring to our team as a Certified Nursing Assistant?

      How to Answer

      Because of your attention to detail and your organizational skills, the administrative portion of being a Certified Nursing Assistant should come second nature to you. Talk about your roles in documenting patient notes within an electronic medical record system and what system you are familiar with working on. Also, talk about the importance of timely and accurate notes and what impact being timely has on patient care.

      Written by Heather Douglass on August 10th, 2021

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  • 23.

    What are a few technical skills that you excel at as a Certified Nursing Assistant?

      How to Answer

      By asking this question, your interviewer wants to hear you talk about one or two direct patient care skills that you excel at that you would bring to their team. Ideally, they'll be looking to hear that you are familiar with your patient's physiological issues, including common disorders and diseases. You could also talk about your ability to record vital signs without making the patient uncomfortable. However, you choose to answer this question, be sure that your interviewer walks away from your time together knowing that you are comfortable in your abilities in providing great care to the patients of their organization.

      Written by Heather Douglass on August 10th, 2021

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  • 24.

    What is one interpersonal skill that you feel is important for a CNA at our organization to have that you excel at?

      How to Answer

      Before your interview with this organization as a Certified Nursing Assistant, take some time to research the job and the organization to answer this question effectively. You could think of how your co-workers would describe you and match the interpersonal skills they would say to the job you are interviewing for. Whichever skill you highlight, be confident and let the interviewer know that you are excited to bring your skill to the team you are interviewing with.

      Written by Heather Douglass on August 10th, 2021

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  • 25.

    Why do you feel it is important to have a positive attitude as a Certified Nursing Assistant at our organization?

      How to Answer

      We all know that a negative attitude can rub off on others. The same can be said about a positive attitude. Not only will it show others around you that you see the good in things, but others will want to spend time with you. Your resume shows the interviewer that you are good at your job, and now you need to let the interviewer know that you are pleasant to work with and be around daily. Talk about your own personal experiences in how bringing a positive and bright attitude to work impacts all people around you and how you will continue to bring this attitude to this organization.

      Written by Heather Douglass on August 10th, 2021

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  • 26.

    Give an example of a time where you used your sense of humor as a Certified Nursing Assistant. How would you bring a sense of humor to this organization?

      How to Answer

      As a Certified Nursing Assistant, you find simple ways to bring joy into the lives of those around you. A cute joke, a silly face, or goofy footwork in the hallway will get you and your patients laughing. Explain to the interviewer that you feel a sense of humor is important because it allows you to show your creativity while still positively helping the patients. Giving an example or two of a time you used your witty sense of humor to brighten a patient's day will earn you bonus points with your interviewer.

      Written by Heather Douglass on August 10th, 2021

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  • 27.

    How is teamwork important as a Certified Nursing Assistant and what type of team player would we be hiring if we offered you this role?

      How to Answer

      Ideally, your interviewer is looking to hire the ultimate team player to be their next CNA. As part of their overall healthcare team, you will be working closely with many healthcare professionals, and this team can include physicians, nurses, and other providers. As you answer, be sure to explain your ability to communicate, be flexible, be reliable, and be accountable in all that you do. Talk to the interviewer about your role on the team you are on now and what team-based role you feel the most comfortable in at this point of your career.

      Written by Heather Douglass on August 10th, 2021

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  • 28.

    How would you bring a sense of care and compassion to our patients?

      How to Answer

      As a Certified Nursing Assistant providing the most intimate care to the patients at this organization, your interviewer will ideally be looking to hear that you will bring a gentle, kind, and empathetic approach to all patients you provide care for. Without being too longwinded, talk to your interviewer about how you bring a customized and unique approach to every patient you work with. It will always help to talk about the importance of customizing your approach with patients because they all bring their own history, experiences, and thoughts. Bringing a customized approach is the way to show the most compassion.

      Written by Heather Douglass on August 10th, 2021

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  • 29.

    Tell us about a time that you demonstrated patience with one of your patients.

      How to Answer

      By asking these questions, your interviewer is looking to hear that patience is one of the best traits you will bring to their team as a Certified Nursing Assistant. Because you will often be working with patients that may be scared or irritable, a patient and understanding approach is critical. Tell the interviewer about a time that the patience displayed was recognized by leadership, co-workers, or even another patient. Be sure to tell the interviewer that you strive to show that same patience every day you work with your patients.

      Written by Heather Douglass on August 10th, 2021

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  • 30.

    If offered this position, what is your availability to work night or weekend shifts?

      How to Answer

      Before your interview, it is important that you thoroughly read the job description and posting for this role to understand what hours will be required for the role. Even prior to applying, you need to ensure that your availability to work shifts matches what they are looking for. As you answer this question, you need to find a fine balance of proving that you will be a reliable employee for their organization while also being open and honest about any conflicts you have in your availability to work.

      Written by Heather Douglass on August 10th, 2021

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  • 31.

    If one of your colleagues displayed poor bed-side manners, what would you do?

      How to Answer

      While we all have bad days on the job, it is never acceptable to take things out on patients with poor bedside manners. With this question, your interviewer will be looking to hear that you are willing to take a few minutes to pull your co-worker aside to make sure everything is okay with your colleague. Tell your interviewer that you will be proactive in this situation and take the time to reiterate how important a compassionate bedside manner is in the care that your team provides. If you have an example of a time where you directly handled a situation like this, don't hesitate to point out how you handled it successfully. In the end, ensure that your interviewer knows that you are a team player and will step in when someone isn't treating a patient nicely.

      Written by Heather Douglass on August 10th, 2021

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  • 32.

    If you were unable to get to work on time here at our organization, what would you do?

      How to Answer

      At one point in time or another, we have all had those days where nothing seems to go right, and you know you're going to be a bit late for work. Whether it was a rough morning with the kids at home, a snowstorm or a traffic accident keeping you behind, being accountable and communicating your tardiness promptly is key. Let your interviewer know that you will reach out to your supervisor to let them know that you will be a few minutes late. Be sure to discuss what type of communication your current boss prefers, whether by text, phone call, or message with a co-worker. Also, don't hesitate to ask your interviewer how they like employees to contact them if they are going to be late or out sick.

      Written by Heather Douglass on August 10th, 2021

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  • 33.

    How can we ensure that you are motivated each and every day on the job to provide the best patient care possible?

      How to Answer

      Most people who go into the Certified Nursing Assistant profession are naturally attracted to helping people who are most in need of help. They thrive on helping patients through very tough times by providing both medical care and emotional support. No matter how many years of experience you have, you must stay motivated in order to provide top-of-the-line nursing care. As you are aware, this job can be exhausting and emotionally draining, so it is important for you to be able to stay motivated in your work environment. The interviewer asks this question to determine what motivates you and determine if their environment would be a good fit for you as their next CNA. To successfully answer this question, be prepared to provide details as to what motivates you to become a better CNA. A more successful answer would include a specific example of a situation that motivated you to continue or better your nursing practice.

      Written by Ryan Brunner on August 9th, 2021

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  • 34.

    Talk about some recent continuing education that you have received? Why is this important in your career as a Certified Nursing Assistant?

      How to Answer

      The healthcare field is continually changing with new technology and research methods. Due to this, most healthcare organizations require their Certified Nursing Assistants to attend continuing education courses. On top of required education, many CNAs choose to stay up to speed in their field by attending training, reading publications, or participating in workshops. To successfully answer this question, you should come to your interview prepared to talk about one of the most recent training sessions you attended and expand on your particular interests in learning more in the nursing field and how you keep yourself educated.

      Written by Ryan Brunner on August 9th, 2021

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  • 35.

    If hired as our next Certified Nursing Assistant, how much orientation time do you feel is reasonable to be up and running?

      How to Answer

      There is no one size fits all answer to this question because it depends on the experience you would be bringing to this role. There should be a standard orientation for all CNA's coming into this role. Beyond the standard, your interviewer is looking to hear what you feel would be reasonable for you to hit the ground running on your own. Be honest about what you need and do not overpromise. Do what is right for you, the organization, and the patient. Be clear about what you need and be clear about what they offer as you do not want to find yourself on day two with a difficult patient on a short-staffed unit with minimal support.

      Written by Ryan Brunner on August 9th, 2021

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