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Medical Assistant Interview Questions

34 Medical Assistant Interview Questions
Question 1 of 34
Walk me through your daily work routine.
How to Answer
The interviewer knows your responsibilities as a medical assistant, considering they may have even helped write the job description. They are looking to hear how you approach your daily tasks. Is your routine something you came up with or is it something you do based on doctor's orders? Start by explaining the first thing you do, including washing hands, getting organized, checking in with doctors, etc. Show that you are conscientious and perceptive.

Answer Example
"Beginning the day, we double-check the schedule. Make sure the office would not have a long-wait time for patients. I double check the beds and make sure all of the tools and equipment is in place and sanitary. Then the first patient comes in and we began our day."
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Question 2 of 34
As a Medical Assistant, what do you believe is your best asset?
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How to Answer
Tell the interviewer what you bring to the table that other candidates don't have. Think of one of your skills or qualities that make you valuable to the team. For example, share how you are a fast-learner. Give an example of how you picked up a new skill at your last job when your boss needed assistance. Demonstrating how you can step up to the plate and acquire new knowledge or skill to assist the rest of the team is a valuable quality.

Answer Example
"I believe my knowledge from my MA certification program is my best asset. Secondly, I believe my strong work ethic. Third, my desire to help people. I really enjoy being a light in someone's day."
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Question 3 of 34
Why should we hire you?
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How to Answer
This is a tough interview question because if you are a humble person it's time to stop being humble and brag about yourself. It's a requirement for this question. Discuss your work experience, education, and the skills that make you a strong asset. If you are MA certified, be sure to bring that up as well.

Answer Example
"My education and MA certification make me well-prepared for this job. Also, I am a strong worker and a people person. I should be a positive asset for your team."
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Question 4 of 34
What are your weaknesses?
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How to Answer
Are you aware of your weaknesses? Interviewers understand that we have weaknesses, and they want to hear that you understand yourself. Think of an area of your life that you are proactively working to improve, and openly share it. Perhaps your weakness is that you get nervous speaking in front of large groups of people. The key to this question is ensuring that you acknowledge your weakness and that you are taking steps to grow in this area. It shows the interviewer that you have initiative. Think about ways you have stretched yourself to grow in your area of weakness. Did you sign up to speak at a conference to give yourself the opportunity to develop your public speaking skills? Tell the interviewer what you are doing to improve and grow.

Answer Example
"My biggest weakness is my lack of experience in medical billing. I know that would be a huge bonus if I were better trained in billing to work at your office. I do plan on taking evening classes to become proficient in billing. I hope your office would have a need for that in the future."
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Question 5 of 34
What is your favorite type of patient?
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Question 6 of 34
Why do you want a career in the medical field?
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Question 7 of 34
How well do you work with people?
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Question 8 of 34
Patients can be nervous talking to a doctor. How will they feel comfortable talking to you first?
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Question 9 of 34
What is your least favorite thing about being a medical assistant?
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Question 10 of 34
How did your education prepare you for this position?
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Author of Medical Assistant Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
First written on: 04/17/2011
Last modified on: 06/28/2018

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Question 11 of 34
What do you like most about being a medical assistant?
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Question 12 of 34
How do you handle an upset patient?
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Question 13 of 34
Do you have any management experience?
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Question 14 of 34
Are you a people person?
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Question 15 of 34
Tell me about a time when you handled multiple tasks at once?
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Question 16 of 34
Give me an example of a tough patient you had to deal with?
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Question 17 of 34
Why do you want to leave your current employer?
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Question 18 of 34
Tell me about a time when you had a conflict with a coworker. How did you handle it?
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Question 19 of 34
How would you rate your listening skills?
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Question 20 of 34
What are three key traits any medical assistant needs to have?
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Question 21 of 34
What was your best experience thus far as a medical assistant?
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Question 22 of 34
How would you rate your communication skills?
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Question 23 of 34
Have you taken blood pressure from a patient before?
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Question 24 of 34
How do you respond if something goes wrong during a routine procedure?
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Question 25 of 34
What is an area you would like to improve upon?
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Question 26 of 34
How do you stay organized?
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Question 27 of 34
How do you protect the confidentiality of patients?
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Question 28 of 34
Tell me about a time when you went above and beyond.
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Question 29 of 34
Where do you see yourself in 5 years?
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Question 30 of 34
If a patient complains they had to wait too long to see the doctor, what will you do the next time they visit?
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Question 31 of 34
How would your former employer describe you?
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Question 32 of 34
How do you handle situations that could cause you to be late or miss work?
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Question 33 of 34
If a patient complains that they didn't receive the proper care, how do you react?
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Question 34 of 34
Tell me about a situation where you had to quickly adapt to a significant change at work?
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About Medical Assistant

June 28th, 2018

A Medical Assistant helps prepare a patient for examination by a physician. They will perform basic vital functions, weight measurements, height measurements, room a patient, and assist the patient until a physician is ready for them. Medical Assistants are also responsible for office duties. They will receive office phone calls, work on the office schedule, organize and file documents, data entry, and more. Sometimes a medical assistant will be asked to travel between locations if the physicians they work under have multiple offices.

A successful Medical Assistant will be skilled in many areas of patient care and administrative duties. They will be able to handle stressful situations and strive under pressure. Having excellent judgment is also key, as many unknown scenarios may take place in a medical facility, the medical assistants must be able to make great decisions. Many medical assistants will have to work without supervision and must be able to thrive in that environment. They also must have a passion for healthcare and the well-being of their patients. Being able to understand the office is a team environment and all moving pieces are working together will help a medical assistant thrive at their position.

A Medical Assistant interview will be a challenge and all candidates need to prepare thoroughly. As a candidate for this position, you may be interviewed by multiple people throughout the office. You must be comfortable speaking to Doctors. Being confident in yourself and in your past work is key. Demonstrate to the interviewer how you have excelled in multiple positions working without supervision and that you are able to take initiative when you notice a task needs to be completed. The interviewer will most likely ask you several scenario questions on how you have performed under stressful and tough patient situations. They will test your composure and your ability to stay positive no matter how dire the circumstances are. Be sure to highlight your credentials and all the administrative duties you have completed in the past.

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