The interviewer knows your responsibilities as a medical assistant, considering they may have even helped write the job description. They are looking to hear how you approach your daily tasks. Is your routine something you came up with or is it something you do based on doctor's orders? Start by explaining the first thing you do, including washing hands, getting organized, checking in with doctors, etc. Show that you are conscientious and perceptive.
Show off your skills! Brag about your qualities! This may be your first job as a medical assistant, but you still have what it takes! What have you learned from your training that will make you a valuable addition to the team? What qualities do you have that make you stand out? Also think about how this position will help you accomplish your career goals. Let the interviewer know that you are invested and care about how you affect patients and coworkers! Be positive and share some of your top traits!
Are you aware of your weaknesses? Interviewers understand that we have weaknesses, and they want to hear that you understand yourself. Think of an area of your life that you are proactively working to improve, and openly share it. Perhaps your weakness is that you get nervous speaking in front of large groups of people. The key to this question is ensuring that you acknowledge your weakness and that you are taking steps to grow in this area. It shows the interviewer that you have initiative. Think about ways you have stretched yourself to grow in your area of weakness. Did you sign up to speak at a conference to give yourself the opportunity to develop your public speaking skills? Tell the interviewewr what you are doing to improve and grow.
"A good patient responds to my questions clearly, which helps me to know what's going on and take proper action. When they are relaxed, I can get to know them better, because they feel comfortable sharing information. I am sensitive to every patient's needs, always explaining the procedure before I do it, which helps them feel at ease."
Describing your ideal patient gives you an opportunity to also describe your ideal interaction. When a patient is compliant and easy-going, you have a greater ability to do your best work. Without resistance, you can go through your routine smoothly.
A Medical Assistant helps prepare a patient for examination by a physician. They will perform basic vital functions, weight measurements, height measurements, room a patient, and assist the patient until a physician is ready for them. Medical Assistants are also responsible for office duties. They will receive office phone calls, work on the office schedule, organize and file documents, data entry, and more. Sometimes a medical assistant will be asked to travel between locations if the physicians they work under have multiple offices.
A successful Medical Assistant will be skilled in many areas of patient care and administrative duties. They will be able to handle stressful situations and strive under pressure. Having excellent judgment is also key, as many unknown scenarios may take place in a medical facility, the medical assistants must be able to make great decisions. Many medical assistants will have to work without supervision and must be able to thrive in that environment. They also must have a passion for healthcare and the well-being of their patients. Being able to understand the office is a team environment and all moving pieces are working together will help a medical assistant thrive at their position.
A Medical Assistant interview will be a challenge and all candidates need to prepare thoroughly. As a candidate for this position, you may be interviewed by multiple people throughout the office. You must be comfortable speaking to Doctors. Being confident in yourself and in your past work is key. Demonstrate to the interviewer how you have excelled in multiple positions working without supervision and that you are able to take initiative when you notice a task needs to be completed. The interviewer will most likely ask you several scenario questions on how you have performed under stressful and tough patient situations. They will test your composure and your ability to stay positive no matter how dire the circumstances are. Be sure to highlight your credentials and all the administrative duties you have completed in the past.