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Medical Assistant Interview
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34 Medical Assistant Interview Questions

By: Ryan Brown

Question 1 of 34
Walk me through your daily work routine.
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How to Answer
The interviewer knows your responsibilities as a medical assistant, considering they may have even helped write the job description. They are looking to hear how you approach your daily tasks. Is your routine something you came up with or is it something you do based on doctor's orders? Start by explaining the first thing you do, including washing hands, getting organized, checking in with doctors, etc. Show that you are conscientious and perceptive.

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Question 2 of 34
What would you do if a patient complained to you about a coworker's conduct toward him/her?
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How to Answer
This question aims to test your knowledge of internal procedures used within healthcare establishments. While the exact protocol for this may be specific to the place you're applying, there are general rules that should be followed by all healthcare providers, no matter which facility you work in. It is important to explain that all complaints must be handled seriously and be directed to the appropriate member of staff so that appropriate action can be taken. Emphasise that patient concerns should never be ignored.

Question 3 of 34
Being a medical assistant often involves physical exertion, as patients may have to be transferred or lifted, or equipment moved. Are you capable of meeting the physical requirements of this job?
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How to Answer
The medical profession can be physically demanding. Standing and walking for long stretches, assisting in lifting patients and staying awake for long periods of time are some of the physical demands of the job. Being aware of the physical demands required of a medical assistant and knowing how to handle those tasks while protecting yourself is important. Tell the interviewer that you understand the physical demands and don't forget to mention ways that you provide self-care.

Question 4 of 34
What are your weaknesses?
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How to Answer
Are you aware of your weaknesses? Interviewers understand that we have weaknesses, and they want to hear that you understand yourself. Think of an area of your life that you are proactively working to improve, and openly share it. Perhaps your weakness is that you get nervous speaking in front of large groups of people. The key to this question is ensuring that you acknowledge your weakness and that you are taking steps to grow in this area. It shows the interviewer that you have initiative. Think about ways you have stretched yourself to grow in your area of weakness. Did you sign up to speak at a conference to give yourself the opportunity to develop your public speaking skills? Tell the interviewer what you are doing to improve and grow.

Question 5 of 34
How would you handle a situation if a physician was rude to you in front of a patient?
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How to Answer
No matter what profession a person is associated with, there are times that tensions can run high. Although no one wants to be embarrassed or have someone be rude to them, especially in front of someone else, the interviewer wants to know that you are capable of maintaining your composure and handling an uncomfortable situation in a professional manner. If you have experienced a similar situation, it is ok to share the event as long as patient confidentiality is not compromised.

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Writers for Medical Assistant Answers and Questions

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Darby Faubion
Darby Faubion has been a Nurse and Allied Health Educator for over twenty years. She has clinical experience in several specialty areas including pediatrics, medical-surgical, critical care, and hospice. She has assisted in developing curriculum for nursing programs and has instructed nursing students at both the community college and university levels. Darby's passion is nursing education. She has used that passion as her driving force to become a test-taking strategist and prep coach. She has coached nursing graduates across the United States as they have prepared to take and pass the National Council Licensure Examination (NCLEX). In addition to her role as a healthcare educator, Darby also authors a blog that is devoted to helping victims of domestic violence learn how to recover and live a life free from abuse. She is also a contributing author to online sources of continuing education for nurses and healthcare associates.
First written on: 04/17/2011
Last modified on: 01/22/2019

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About Medical Assistant

January 23rd, 2019

A Medical Assistant helps prepare a patient for examination by a physician. They will perform basic vital functions, weight measurements, height measurements, room a patient, and assist the patient until a physician is ready for them. Medical Assistants are also responsible for office duties. They will receive office phone calls, work on the office schedule, organize and file documents, data entry, and more. Sometimes a medical assistant will be asked to travel between locations if the physicians they work under have multiple offices.

A successful Medical Assistant will be skilled in many areas of patient care and administrative duties. They will be able to handle stressful situations and strive under pressure. Having excellent judgment is also key, as many unknown scenarios may take place in a medical facility, the medical assistants must be able to make great decisions. Many medical assistants will have to work without supervision and must be able to thrive in that environment. They also must have a passion for healthcare and the well-being of their patients. Being able to understand the office is a team environment and all moving pieces are working together will help a medical assistant thrive at their position.

A Medical Assistant interview will be a challenge and all candidates need to prepare thoroughly. As a candidate for this position, you may be interviewed by multiple people throughout the office. You must be comfortable speaking to Doctors. Being confident in yourself and in your past work is key. Demonstrate to the interviewer how you have excelled in multiple positions working without supervision and that you are able to take initiative when you notice a task needs to be completed. The interviewer will most likely ask you several scenario questions on how you have performed under stressful and tough patient situations. They will test your composure and your ability to stay positive no matter how dire the circumstances are. Be sure to highlight your credentials and all the administrative duties you have completed in the past.