Medical Assistant Mock Interview

Practice 34 Medical Assistant interview questions covering clinical skills, patient care, and HIPAA compliance.

Question 1 of 34

What made you choose a career as a medical assistant?

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Darby Faubion has been a Nurse and Allied Health Educator for over 20 years. She has clinical experience in several specialty areas, including pediatrics, medical-surgical, critical care, and hospice.

"I initially thought that I would go to nursing school, as I wanted a career that would allow me to take care of people. However, I also enjoy the behind the scenes work, such as talking to patients on the phone and doing computer work. Knowing I could utilize some of my office skills and care for patients, too, led me to choose the medical assistant role."

Darby Faubion

"I knew that the time it would take to be a medical doctor was more than I wanted to spend to achieve a career. For me, the next choice was to be a medical assistant. I am so glad that I made this choice, as I feel I am able to provide care to a variety of different people, but I am not limited to only diagnosing or treating a condition. It takes a wide range of people and skills to make a good healthcare team and I love the part that I get to play in it."

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

In almost every job interview, the interviewer will ask you why you chose your career path. This is the 'get to know you' part of the interview. Even if your chosen path is one with the potential to earn a large salary, do not mention that. Your objective here should be to show that you have a genuine desire to care for the health and well-being of others. If you have a personal experience that led you to this career choice, this would be a good time to share that.

Ryan Brown

Ryan Brown created and launched MockQuestions in 2008.

"I always knew I wanted to have a career that would allow me to care for others. I considered several career paths before deciding to become a medical assistant. I felt like this path would give me an opportunity to utilize the administrative skills I have, such as those used with electronic health records, while also being able to have one on one contact with patients."

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34Medical Assistant Interview Questions & Answers

1.What made you choose a career as a medical assistant?

2.What is your favorite thing about being a medical assistant?

3.How would you handle a situation with an angry patient?

4.What are some administrative skills you have that you think could be of benefit to you in this position?

5.Can you give me an example of how a medical assistant acts as a patient liaison?

6.Healthcare careers are among the top stress-related careers. What do you do to help manage stress on the job?

7.What are some clinical skills that you feel proficient performing that could be utilized in the medical assistant role at our facility?

8.Tell me about a time you experienced a significant change in your workplace and how you handled it.

9.Have you ever received negative feedback from a supervisor, and if so, how did you handle it?

10.What patient population do you think that those working in the healthcare field may find the most difficult to work with?

11.How would you handle a situation if a physician was rude to you in front of a patient?

12.Medical assistants often have to tend to nervous or frustrated family members, in addition to stressed patients. How do you approach offering support to your patient's loved ones?

13.Do you feel like you have strong problem-solving skills?

14.What are your long-term professional plans?

15.What makes you feel you will be a good fit for our organization?

16.Tell me about one of your favorite patients.

17.If you discovered that a coworker was violating a patient's privacy by discussing his information with someone outside of the care team, how would you respond?

18.If a patient were to tell you that he does not agree with a doctor's orders, how would you respond?

19.Can you give me an example of one of the most difficult things you've faced as a medical assistant, and how did you handle it?

20.Do you have experience working with electronic health records?

21.If you could give advice to someone who is considering a career as a medical assistant, what would you tell them?

22.Are you willing to work, nights, weekends, holidays, or overtime if needed?

23.Being a medical assistant often involves physical exertion, as patients may have to be transferred or lifted, or equipment moved. Are you capable of meeting the physical requirements of this job?