"When I take on a new project, I break it into four phases. Initiate, Plan, Execute, Close. These four phases are broken down into further categories, all with a linear timeline attached. Asana and Slack are my 'go-to' tools to ensure the entire team is aware of their tasks and deadlines. I book regular check-ins with my team and schedule client touch points. My high-level view of the project, through all stages, ensures there are rarely any surprises and that everyone is on the same page."

"The last time I missed a deadline was five years ago. I trust my process fully and believe in its effectiveness. When I begin a new client project, I call a meeting with my client to create a detailed outline and lay out expectations. From there, I meet with my team, build out the task list, and attach each task to a team member with a specific deadline. We track all activity in Trello. We move as a team, meeting regularly and touching base with our client for end-of-day updates. This method brings a high level of buy-in from my team and accountability from all people involved."