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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I recently worked with a company whose offices were centered in a widely diverse region. This wasn't the first time, but it was the most recent, and the teamwork, collaboration, and open-minded approach to our solutions always impresses me. In these environments, I find there is less resistance and greater collaboration. These are always exciting experiences, full of open engagement, and I get to interact with so many personalities from different walks of life under one roof. This last group was probably the most dynamic and innovative crew I've ever worked with. Everything was outside of the box. They were a pretty great team."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Most leading companies in any industry understand that to foster innovation and remain competitive in our ever-changing world, talent needs to be drawn across boundaries. That requires everyone within their organization to have a high degree of cultural competence. Diversity questions are one way to determine your cultural competence. Focus on the unifiers of diversity, a general acceptance of the human experience, and the sensitivities of those from underrepresented communities. Demonstrate empathy and acceptance. On the most inherently human level, we are all driven by the same basic needs and unifying experiences. Communicate clearly and decisively. The last thing you want to do is come across as uncomfortable or out of your element when answering this question.

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Written by Kevin Downey
35 Questions & Answers • McKinsey & Company

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