McKinsey & Company Mock Interview
Master 35 McKinsey interview questions covering case studies, problem-solving, and fit assessments.
Question 12 of 35
How do you learn the company culture of a new client when taking on their project?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The interviewer would like to know your process for onboarding and getting to know a new client. A large part of understanding your clients' needs is understanding their company culture and the culture they want to achieve. If you have prepared for this interview as if you are getting a head start on onboarding for the position, answering this question should come easily to you. You'll want to exhibit that your go-to work standard is above and beyond. Thoroughly research the company and their culture. Meet with and interview them before you officially begin with them. Be ready to be a part of their team before you walk in the door. Then share how you build trust with enhanced interpersonal and communication skills. Describe how you learn an organization's workplace culture and values and how you approach building trusting relationships.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"When I was an independent consultant, I would work with clients anywhere from a few weeks to a few months. I developed a questionnaire that contained discovery questions surrounding how the c-suite viewed various relationships, how they reward their employees, how they approach disciplinary action, and more. I would spend time immersed in their environment and then create a brief report based on the data and my direct exposure."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I begin with the same checklist for each client no matter their industry. This checklist gives me a baseline of what I am looking for within an organization. I ask questions of the employees and leaders related to values, relationships, corrective action, development opportunities, and more. Also, I must immerse myself in the culture, so if I have a client I will be working with for a few months, I will spend a few days inside their office, learning their operations first-hand."
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