IKEA Mock Interview

Practice 40 IKEA interview questions covering design thinking, customer service, and Swedish values.

WRITTEN BY KEVIN DOWNEY

QUESTION 1 OF 40

What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays.

Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

What You Need to Know

Most retail positions require a wide range of hours, which may include evenings, weekends, holidays, overtime, and split shifts, and IKEA is no exception. According to some former employees of IKEA, someone working a full-time schedule is often required to have open availability, and part-time employees are required to be available to work six days out of the week without a set schedule. Assure the interviewer that you can commit to a wide range of hours. If anything in your schedule may hinder your availability, address this now rather than later.

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

General

"I am happy to offer a flexible schedule and work overtime as needed. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days, after 5 PM."

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

Experienced

"I understand this role will include working evenings, weekends, and holidays. I am available to work anytime and happy to work overtime."

Community Answers

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

I'm fully aware that retail business hours are a mix of weekends, evenings and holidays. That's not a problem for me

Rachelle's Feedback

Short and sweet is all that's needed here. Good response!

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40 IKEA Interview Questions & Answers

Jump to any question in the set.

01 What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays. ADAPTABILITY 02 IKEA's vision is 'To create a better everyday life for the many.' How do you plan to adopt this vision as your own as an IKEA coworker? COMPATIBILITY 03 IKEA is intentional about being a great place to work. What stands out to you about what makes IKEA different from other retail environments? COMPETENCY 04 What would you do if you discovered a co-worker was stealing from the company? BEHAVIORAL 05 In this role, you may be required to handle customer transactions. How strong are your mathematical skills? CAPABILITY 06 Is there anything that would hinder you from wearing a uniform to work? ADAPTABILITY 07 What is your experience as a shopper at IKEA? COMPATIBILITY 08 At IKEA, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in pursuing a leadership role with us? LEADERSHIP 09 What three qualities make you a strong fit for this position with IKEA? COMPATIBILITY 10 How would you handle a customer who is aggressive towards you or a co-worker? CONFLICT 11 What would you do if your co-worker did not show up for their shift? ADAPTABILITY 12 What do you think about IKEA's commitment to Democratic Design? COMPETENCY 13 IKEA has a unique set of company values that define the way they do business at every level of their organization. Which of IKEA's key values stand out to you? COMPATIBILITY 14 Depending on the position, retail experience is preferred but not essential. Do you have any retail or sales experience? EXPERIENCE 15 Give me an example of a time you went above and beyond. PERFORMANCE BASED 16 How do you like to be recognized for your accomplishments? CAREER GOALS 17 At IKEA, 'We Love Challenges' because they push us to achieve more. What challenges or problems have you encountered and solved at work? PROBLEM SOLVING 18 What is the most competitive work situation you have experienced? How did you handle it? What was the result? TEAMWORK 19 Why does this job with IKEA feel right for you at this time in your career? CAREER GOALS 20 What type of manager brings out the best in you? MANAGEMENT 21 What would you do if your supervisor did not properly communicate information to you? COMMUNICATION 22 How would you describe your personality? BEHAVIORAL 23 What type of work environment do you dislike working in? COMPATIBILITY 24 We need reliable people on our team at IKEA. How many days were you absent from work last year? DILIGENCE 25 At IKEA, we value diversity, inclusion, and equality. What makes IKEA stand out to you as a great place to work? DIVERSITY 26 How can IKEA motivate you on the job? CAREER GOALS 27 What kind of salary are you aiming for? SALARY 28 What does your future with IKEA look like? CAREER GOALS 29 Do you have reliable transportation? DISCOVERY 30 How do you handle situations that could cause you to be late or miss work? DIRECT 31 What does your brand of customer service look like? CUSTOMER SERVICE 32 How do you maintain a balance between your work life and home life? EQ 33 Tell me about the last time you realized you'd taken on too many responsibilities. PERFORMANCE BASED 34 How would you describe your style of leadership? LEADERSHIP 35 When was the last time you failed at something? EQ 36 What makes you different from the other people we may be interviewing? COMPATIBILITY 37 Tell me about a time you thought of a better way to get something done. CREATIVE THINKING 38 When onboarding in a new job, how do you earn the trust of your teams? TEAMWORK 39 What's your favorite food? DISCOVERY 40 Tell me about yourself. ACCOMPLISHMENT

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Kevin Downey

Written by Kevin Downey

40 QUESTIONS & ANSWERS · IKEA