IKEA Mock Interview

Practice 40 IKEA interview questions covering design thinking, customer service, and Swedish values.

Question 1 of 40

What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays.

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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Most retail positions require a wide range of hours, which may include evenings, weekends, holidays, overtime, and split shifts, and IKEA is no exception. According to some former employees of IKEA, someone working a full-time schedule is often required to have open availability, and part-time employees are required to be available to work six days out of the week without a set schedule. Assure the interviewer that you can commit to a wide range of hours. If anything in your schedule may hinder your availability, address this now rather than later.

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

"I am happy to offer a flexible schedule and work overtime as needed. I take an evening college course on Tuesdays and Thursdays, so I would not be available those days, after 5 PM."

Jordan Henry

Jordan Henry is a technical and creative writer with experience in career development and resume/cover letter building.

"I understand this role will include working evenings, weekends, and holidays. I am available to work anytime and happy to work overtime."

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Anonymous Answer

I'm fully aware that retail business hours are a mix of weekends, evenings and holidays. That's not a problem for me

Rachelle's Feedback

Short and sweet is all that's needed here. Good response!

Anonymous Answer

I am very much able to adapt to a flexible schedule, so I can definitely commit to the necessary hours. Having been in theater, there usually are performances on the weekend.

Marcie's Feedback

Great! Have you ever worked evenings, weekends, or holidays before? If so, mention this. It will show the interviewer that you've successfully done this in the past and don't mind it.

Anonymous Answer

Yes. I am flexible and available to work retail hours.

Marcie's Feedback

Great! Have you ever worked evenings, weekends, or holidays in the past? If so, mention this to assure the interviewer that you're capable and willing to work these kinds of hours.

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40IKEA Interview Questions & Answers

Adaptability

1.What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays.

Compatibility

2.IKEA's vision is 'To create a better everyday life for the many.' How do you plan to adopt this vision as your own as an IKEA coworker?

Competency

3.IKEA is intentional about being a great place to work. What stands out to you about what makes IKEA different from other retail environments?

Behavioral

4.What would you do if you discovered a co-worker was stealing from the company?

Capability

5.In this role, you may be required to handle customer transactions. How strong are your mathematical skills?

Adaptability

6.Is there anything that would hinder you from wearing a uniform to work?

Compatibility

7.What is your experience as a shopper at IKEA?

Leadership

8.At IKEA, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in pursuing a leadership role with us?

Compatibility

9.What three qualities make you a strong fit for this position with IKEA?

Conflict

10.How would you handle a customer who is aggressive towards you or a co-worker?

Adaptability

11.What would you do if your co-worker did not show up for their shift?

Competency

12.What do you think about IKEA's commitment to Democratic Design?

Compatibility

13.IKEA has a unique set of company values that define the way they do business at every level of their organization. Which of IKEA's key values stand out to you?

Experience

14.Depending on the position, retail experience is preferred but not essential. Do you have any retail or sales experience?

Performance Based

15.Give me an example of a time you went above and beyond.

Career Goals

16.How do you like to be recognized for your accomplishments?

Problem Solving

17.At IKEA, 'We Love Challenges' because they push us to achieve more. What challenges or problems have you encountered and solved at work?

Teamwork

18.What is the most competitive work situation you have experienced? How did you handle it? What was the result?

Career Goals

19.Why does this job with IKEA feel right for you at this time in your career?

Management

20.What type of manager brings out the best in you?

Communication

21.What would you do if your supervisor did not properly communicate information to you?

Behavioral

22.How would you describe your personality?

Compatibility

23.What type of work environment do you dislike working in?

Diligence

24.We need reliable people on our team at IKEA. How many days were you absent from work last year?

Diversity

25.At IKEA, we value diversity, inclusion, and equality. What makes IKEA stand out to you as a great place to work?

Career Goals

26.How can IKEA motivate you on the job?

Salary

27.What kind of salary are you aiming for?

Career Goals

28.What does your future with IKEA look like?

Discovery

29.Do you have reliable transportation?

Direct

30.How do you handle situations that could cause you to be late or miss work?

Customer Service

31.What does your brand of customer service look like?

32.How do you maintain a balance between your work life and home life?

Performance Based

33.Tell me about the last time you realized you'd taken on too many responsibilities.

Leadership

34.How would you describe your style of leadership?

35.When was the last time you failed at something?

Compatibility

36.What makes you different from the other people we may be interviewing?

Creative Thinking

37.Tell me about a time you thought of a better way to get something done.

Teamwork

38.When onboarding in a new job, how do you earn the trust of your teams?

Discovery

39.What's your favorite food?

Accomplishment

IKEA Mock Interview

What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays.

40IKEA Interview Questions & Answers

1.What is your availability? This position requires a flexible schedule as we rotate shifts and need coverage on evenings, weekends, and most holidays.

2.IKEA's vision is 'To create a better everyday life for the many.' How do you plan to adopt this vision as your own as an IKEA coworker?

3.IKEA is intentional about being a great place to work. What stands out to you about what makes IKEA different from other retail environments?

4.What would you do if you discovered a co-worker was stealing from the company?

5.In this role, you may be required to handle customer transactions. How strong are your mathematical skills?

6.Is there anything that would hinder you from wearing a uniform to work?

7.What is your experience as a shopper at IKEA?

8.At IKEA, we firmly believe in grooming our employees into management roles as they show potential. Are you interested in pursuing a leadership role with us?

9.What three qualities make you a strong fit for this position with IKEA?

10.How would you handle a customer who is aggressive towards you or a co-worker?

11.What would you do if your co-worker did not show up for their shift?

12.What do you think about IKEA's commitment to Democratic Design?

13.IKEA has a unique set of company values that define the way they do business at every level of their organization. Which of IKEA's key values stand out to you?

14.Depending on the position, retail experience is preferred but not essential. Do you have any retail or sales experience?

15.Give me an example of a time you went above and beyond.

16.How do you like to be recognized for your accomplishments?

17.At IKEA, 'We Love Challenges' because they push us to achieve more. What challenges or problems have you encountered and solved at work?

18.What is the most competitive work situation you have experienced? How did you handle it? What was the result?

19.Why does this job with IKEA feel right for you at this time in your career?

20.What type of manager brings out the best in you?

21.What would you do if your supervisor did not properly communicate information to you?

22.How would you describe your personality?

23.What type of work environment do you dislike working in?

24.We need reliable people on our team at IKEA. How many days were you absent from work last year?

25.At IKEA, we value diversity, inclusion, and equality. What makes IKEA stand out to you as a great place to work?

26.How can IKEA motivate you on the job?

27.What kind of salary are you aiming for?

28.What does your future with IKEA look like?

29.Do you have reliable transportation?

30.How do you handle situations that could cause you to be late or miss work?

31.What does your brand of customer service look like?

32.How do you maintain a balance between your work life and home life?

33.Tell me about the last time you realized you'd taken on too many responsibilities.

34.How would you describe your style of leadership?

35.When was the last time you failed at something?

36.What makes you different from the other people we may be interviewing?

37.Tell me about a time you thought of a better way to get something done.

38.When onboarding in a new job, how do you earn the trust of your teams?

39.What's your favorite food?

40.Tell me about yourself.