How to Answer: At Centene Corporation, we deal with confidential patient data. Tell me about a time you followed HIPAA regulations even when it wasn't easy or convenient to do so.
Advice and answer examples written specifically for a Centene Corporation job interview.
13. At Centene Corporation, we deal with confidential patient data. Tell me about a time you followed HIPAA regulations even when it wasn't easy or convenient to do so.
Why the Interviewer Asks This Question
The HIPAA privacy rules are paramount in the health insurance industry, and at Centene Corporation, data privacy and security are vital to maintaining the trust of their members. Your interviewer needs to know that you are familiar with working in an environment with confidential data and that you are always compliant with maintaining the security of that information.
Written by Ryan Brunner on June 29th, 2022
How to Answer
The amount of patient data you will have access to in this role at Centene Corporation is overwhelming. Show your understanding of HIPAA laws and share any experience you have in this area when answering this question. Also, demonstrate your integrity in upholding confidentiality in your previous work.
Written by Ryan Brunner on June 29th, 2022
1st Answer Example
"A couple of years ago, I was faxing over some patient data to a clinic. I didn't get a confirmation back, so I checked the fax number, and it was not correct and went to the wrong location. I could have just walked away and gone back to my desk, but not knowing who was on the receiving end of that data, I had to report the incident. I felt awful about it, but it was quickly resolved. If I had said nothing, it could have escalated into a huge fine for the company. Plus, I'm an honest person, so I had to tell the truth."
Written by Ryan Brunner on June 29th, 2022
2nd Answer Example
"My neighbor got into a car accident a few weeks ago and told me that some of her claims had been denied. She begged me to see what I could find out. I had to tell her there was no way I could do that and that it was a huge HIPAA violation. I told her that she should call our call center and ask for Lynn, who I knew could help her. I felt bad that she put me in that position, but I was glad to give her a person to call to hopefully address her concerns."
Written by Ryan Brunner on June 29th, 2022
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