How to Answer: What is your overall customer care philosophy that you would bring to the Centene Corporation team?
Advice and answer examples written specifically for a Centene Corporation job interview.
24. What is your overall customer care philosophy that you would bring to the Centene Corporation team?
Why the Interviewer Asks This Question
In their commitment to providing the best care possible to their members and communities, Centene Corporation is always focused on the day-to-day care they bring to each member of their services. Your interviewer wants to hear your best pitch on your overall patient care philosophy and that you understand what is important in providing the best care to their members.
Written by Ryan Brunner on June 29th, 2022
How to Answer
It's always a great idea to research the mission, values, and purpose of Centene Corporation and tie those to the care they provide. In your research, you'll find that common themes are a focus on the individual, integrity in all they do, and accountability. These can be great traits to talk about in your customer care philosophy that you will bring to this role.
Written by Ryan Brunner on June 29th, 2022
1st Answer Example
"Every day at work, I remind myself that everyone I come across has their struggles. Every person I care for has a story. I make sure to get to know my customers as best I can. Everyone has the right to be treated compassionately and be heard so their needs are met, and I know these are vital in the managed care business here at Centene Corporation."
Written by Ryan Brunner on June 29th, 2022
2nd Answer Example
"My customer care philosophy has always been through solid communication, respect and accountability. Your members deserve to be heard and communicated to clearly and concisely and to have that done with respect. You can feel confident knowing that I would bring these values to this role at Centene Corporation."
Written by Ryan Brunner on June 29th, 2022