Many of our jobs at Centene Corporation require us to do projects when there is down time. Can you give an example of a project you led start to finish?
There will be times at Centene Corporation where you will be tasked with project work that falls outside of your day-to-day duties. Your interviewer would like to know if you can take on more work outside your normal job responsibilities and can flex higher-level project skills.
"I always have a list of projects to work on, and I enjoy them. I had the opportunity to lead a project to create a peer feedback review process. My manager discovered errors in some of the work from our team. I had the idea to create a peer review system. It took more time but was very helpful in reducing errors. We were able to reduce errors by 90%. My manager was pleased, and the team was happy and proud of the work."
"Since I'm a new grad looking to join Centene Corporation, I haven't led any projects at work yet. When I was a college student, I completed a project for a local health care system where I did an audit of all of their credentialed providers. My goal was to find any parts of the process I could automate so that the manual checks could be faster. I set up a feed with the state licensing board that eliminated the need for somebody to manually check their license. It was a great project, and I know I added value to them, even as a college student!"
The project you discuss in your answer doesn't need to be huge in scope, but you should explain what you did and why it was important. This question is also an opportunity to ask questions about the type of project work their staff typically takes on, especially because it likely isn't highlighted in the job posting.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Back in the days of my job in the local health insurance, I have to participate in the high-risk tool development. I did a lot of research and come with a useful tool and examples to make it complete as the CMS requirements. Also, I worked very hard in the creation of the individualized plan of care according to the disease.
Alexandra's Feedback
Good answer! Is the individualized plan of care separate from the high-risk tool development? I suggest sticking to one example (perhaps the high-risk tool development) and expanding more on what you did. I would expand a little more on the actions you took throughout the project, and also describe the impact or result. What the interviewer is looking for here, in addition to experience leading a project, is what type of impact you've made.
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