American Express HireVue Mock Interview

To help you prepare for a HireVue interview at American Express, here are 30 interview questions and answer examples.

American Express was written by on August 30th, 2022. Learn more here.

Question 1 of 30

What would you consider your greatest achievement?

"It may sound corny, but sitting here in this interview with you? The fact that we are here right now means that I have achieved all the goals required in my five-year plan to have gotten me to this point in time. I've never reached this point before, so in all honesty, this is my greatest achievement to date, from a big picture point of view."

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American Express HireVue Interview Questions & Answers

Below is a list of our American Express interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Accomplishment

    1. What would you consider your greatest achievement?

  • Adaptability

    2. Tell us about a big change that happened in your previous position and how you adapted.

  • Behavioral

    3. Tell us about your ideal work environment or company culture.

  • Behavioral

    4. Tell us something about you that isn’t on your resume or cover letter.

  • Behavioral

    5. Tell us a little about yourself.

  • Behavioral

    6. What is your greatest strength and your greatest weakness?

  • Behavioral

    7. What would be the one thing your previous coworkers would say about you?

  • Career Goals

    8. Why are you leaving your job for this position?

  • Career Goals

    9. Where do you see your career taking you in the next five years?

  • Career Goals

    10. What makes American Express a good fit for you at this point in your career?

  • Career Goals

    11. Why do you want to work for American Express?

  • Communication

    12. Tell us about a time you had to explain something complex to someone.

  • Communication

    13. Tell us about a time you experienced difficulty communicating with a customer.

  • Competency

    14. What is the name of the CEO at American Express?

  • Competency

    15. How does your experience and background make you a strong candidate for American Express?

  • Conflict

    16. Tell us about a conflict you experienced at work.

  • Creative Thinking

    17. When was the last time you came up with a creative solution to a difficult problem?

  • Customer Service

    18. Tell us about a time a customer provided feedback you feel you didn’t deserve.

  • Customer Service

    19. How would you describe the pros and cons of working in customer service?

  • Customer Service

    20. What does customer service mean to you?

  • Diversity And Inclusion

    21. How comfortable are you working with people from different lifestyles and cultures than your own?

  • Experience

    22. Tell us what it was like working in your previous position.

  • Experience

    23. How well do you perform with repetitive and monotonous tasks?

  • Honesty

    24. Tell us about a time when you demonstrated you were trustworthy.

  • Job Satisfaction

    25. What will you miss most about your last job? What will you miss the least?

  • Performance-Based

    26. Tell us about a time you were dissatisfied with your own performance.

  • Problem Solving

    27. Tell us about a time when you had to creatively resolve a customer's dispute.

  • Stress

    28. When you experience a great deal of stress, how do you cope?

  • Teamwork

    29. What would you do to earn the trust of your new teams when entering a new work environment?

  • Teamwork

    30. Tell us about a time you worked with someone who wasn’t contributing to the team.