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Meet the Author

Heather Douglass
Meet Heather
Heather Douglass has over 20 years of experience recruiting and hiring candidates. She has a knack for resume writing. You can find her on twitter at @heatherinidaho.
See Heather's Replies in Pharmacy Technician Q&As
What do you dislike the most about being a Pharmacy Technician?
Heather's Top Answer
"I know that it can be hard to handle customers when they get upset, because I've dealt with these situations before. However, I feel confident in my ability to handle all kinds of personalities. I am good at staying calm in these situations, and calming the customer."
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