"My last employer taught me the importance of effective time management skills. She was extremely deadline-driven. Her no-nonsense attitude pushed me to work harder, and to meet deadlines I never even thought were possible. I definitely learned a lot from her."
Don't fall into this trap of negativity. You may or may not have enjoyed working for your last employer, but now is not the time to throw them under the bus. Avoid being negative. The best way to answer this question is with something that you learned from your employer.
"Each day at 8 am my team and I set aside 15 minutes to discuss what each other has on their plates. We are able to hear each other's work load and offer help when needed. Working together we are able to divide and conquer and avoid an unmanageable workload."
Calm, Cool and Collected....this is how you will answer this question. Depending on the size of the facility or office you are supporting you may work within a team or on your own. Now is your chance to tell the interviewer about your time management skills. Are you a list maker? Prioritizer? Walk the interviewer through a busy day as a Health Information Technician and how you manage your workload.
Now is the time to show the interviewer you did your homework. Does the facilities mission and goals mirror yours? Are you excited to work in a facility that has departments you've never worked in? Show the interviewer you did your homework on the facility. Know the number of beneficiaries the facility serves, their specialty clinics, awards they have won and how you want to be a part of the team.
Tell us about a situation or relationship which suffered from poor communication. What happened and how did you resolve it?
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"There was a time that one of my co-workers an I didn't necessarily have poor communication but a lack of communication. I invited her to lunch to get to know her more and show her that I was easy to talk to and that I'd like to get to know her not only professionally but possibly outside of work. She admitted to being a bit timid and shy in the office and that she found it difficult to form friendships. After sharing a few laughs over lunch we both realized we were very much alike. Because of this lunch outing it really helped her open up not only with me but with others in the office. She was less timid and more assertive at work too."
Now is not the time to tell the interviewer how you and your significant other made up last night due to miscommunication. This of a time at work that there was poor communication and you helped bridge the gap. Was this situation between you and another employee? Did you step in to lend your advice on how an entire team could work better together? However you resolved it, show that it was a positive outcome.
Health Information Technicians, sometime referred to as Medical Records Technicians, work in the Medical Records Department of Hospitals. You are responsible for gathering, organizing and entering the health information into the computer database while verifying accuracy and maintaining the database. Your job may entail working within medical records, coding, billing and entering the data into the database. It is important for you to know your medical terminology and the medical codes associated with each term in order to keep all the Medical Records accurate.
Attention to detail is your best characteristics as a Health Information Technician. You assure all data entered into the database is accurate and secure. You follow HIPAA regulations to protect the information of your patients. You are organized, efficient and work well within a team.
During your interview you will want to have a few stories in your back pocket to share with the interviewer. Make your stories relevant to the job and highlight your best characteristics. Make sure you are familiar with Federal and State laws as you may be asked about them. As a Health Information Technician you may work in a small office or a large medical facility. Relay to the interviewer that you are flexible on where you work. You will want to assure the interviewer that you can work without supervision as well as within a team.